Exam 1 - Chapters 1-3

The ________ model suggests that managers should monitor employees' perceptions of fairness.

equity

Spatial intelligence is likely to be most valuable to a

fighter pilot.

A person who ___________ is relatively unconstrained by situational forces and effects environmental change.

has a proactive personality

Lorenzo, a new lawyer at Hughes, Hernandez, and Long, is under pressure to maximize his billable hours. If he doesn't bill enough hours, he will receive negative performance reviews and is likely to lose his job. Lorenzo starts rounding up the minutes on each of his phone calls and meetings to the next 10-minute level. This is an example of

ill-conceived goals.

Which of the following is the most fixed of a person's individual differences?

intelligence

Which of the following is not a soft skill?

operations

Job involvement represents the extent to which an individual is personally involved with his or her work role. This has nothing to do with job satisfaction.

False

Organizational commitment exists to the degree that the person is satisfied with his or her job.

False

Research has shown that despite the assumption many managers make, proactivity is unrelated to work performance.

False

Self-esteem is a broad personality trait composed of self-efficacy, locus of control, and emotional stability.

False

A manager should use Schwartz's model to understand employees and assign them tasks that are consistent with their values.

True

A problem is a gap between an actual and a desired situation.

True

Attitudes have three components: affective, cognitive, and behavioral.

True

People program themselves for success or failure by enacting their self-efficacy expectations.

True

Situations and people are both dynamic—they change.

True

Noel says, "I can type 70 words per minute with no errors." He is expressing

a high self-efficacy.

People with __________ often see the causes of events in their lives as due to luck or other environmental factors.

an external locus of control

Personal attitudes affect ________ via ________.

behavior; intentions

You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. Your intention reflects the __________ component of your attitude toward people smoking on campus.

behavioral

What kind of a response is a manager completing when he or she eliminates the situation in which the problem occurs?

dissolving

The interactional perspective states that behavior is a function of individual, group, and organizational factors.

False

________ occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.

Indirect blindness

________ is the extent to which an individual identifies with an organization and commits to its goals.

Organizational commitment

Unethical behavior erodes trust, and also negatively affects cooperation in organizations.

True

The person-situation distinction allows you to consider unique individual factors as well as situation factors that might be the source of the problem. If an employee leaves because his or her job has become boring and less meaningful, this reflects a(n) ________ factor.

individual

Core self-evaluations represent a broad personality trait comprised of all of the following except

interpersonal intelligence.

Which of the following is not an element of emotional intelligence?

intrapersonal intelligence

The final step of the three-step approach of the organizing framework is

make recommendations.

Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent a(n)

psychological contract.

Schwartz's model suggests that

values may conflict with each other.