Exam 3 Bis 202
GBI has four types of products. Match the following products with correct definitions. __4__ Goods or materials that are purchased with the intent of resale. __3__ Final goods to be sold. __2__ Goods that are produced to be converted the finished goods in the future. __1__ Goods that are purchased for use in manufacturing to produce other products which, in turn, will be sold.
1. Raw Materials 2. Semi-Finished Goods 3. Finished Goods 4. Trading Goods
Match the following data types in ERP systems with correct description and example. __ Once created, it rarely changes, but frequently is used in transactions. Examples are Customer Data, Material Data, and Vendor Data. _ Process related data that is short-lived. It is typically generated as a result of an activity. Examples are Quote, Sales Order and Purchase Order. __ Defines the enterprise structure by means of legal or respective business usage. Examples are Company Code, Plant, Division and Storage Location. 1. Organizational Data 2. Master Data 3. Transaction Data
2,3,1
Which of the following statements are CORRECT about the SAP Document Principle? This is multi-select question. 1 A financial document (one impacting the financial position of the company) on SAP cannot be changed. 2 Each business transaction impacting FI writes data to the SAP database creating a uniquely numbered electronic document. 3 A financial document contains critical and necessary information such as responsible person, date and time of the transaction, and commercial content. 4 A financial document (one impacting the financial position of the company) on SAP can be deleted from the database. 5 The document number can be used to recall the transaction at a later date. 6 The SAP document principle provides a solid and important framework for a strong internal and external control system - a requirement of law for companies that operate in the United States and in most other countries in the world.
2,3,5,6
Select the layers of three-tier structure of SAP. Multi-select question. Select three. Programming Layer Application Layer Process Layer Coordination Layer Database Layer Presentation Layer
Application Layer Database Layer Presentation Layer
Which of the following is correct about the cost of an ERP project? Most of the project cost goes to hardware and software. At least half of the project cost goes to humanware. Most of the project cost goes to project management. A quarter of the project cost goes to humanware.
At least half of the project cost goes to humanware.
______ is a financial statement that summarizes a company's assets, liabilities and equity for a specific period of time. Balance Sheet Income Statement Statement of Cash Flows Cost Center Performance
Balance Sheet
____________ is an organizational unit that represents a separate area of operations or responsibilities within an organization and to which value changes recorded in Financial Accounting can be allocated. Chart of Accounts Controlling Area Business Area Operating Concern
Business Area
As a CO Master Data, ___________ is a one-to-one linkage (mapping) between General Ledger expense accounts and it is established to permit the transfer of FI expense information to CO. Revenue Element Cost Element Profit Center Cost Center
Cost Element
In the order-to-cash process of SD module, which of the following master data is created FIRST if the customer is a first time customer? Material Master Data Sales Condition Master Data Vendor Master Data Customer Master Data
Customer Master Data
GBI Case Partners
Customers and Vendors
According to a research discussed in the lecture, which of the following is the greatest challenge of ERP projects? Customization Time to implementation or changes Complexity Cost
Customization
Considering the GBI Structure for Materials Management, select the GBI's manufacturing location(s) in US. This is a multi-select question. Dallas San Diego Miami
Dallas
Which of the following SD organizational data describes the way of grouping materials, products or services? Client Sales Organization Distribution Channel Division
Division
Enterprise Application Integration Systems (EAI) are more disruptive to organizational processes, roles and responsibilities than Enterprise Resource Planning Systems (ERP). T/F
False
Financial Accounting (FI) module of SAP is designed to collect transactional data that provides a foundation for preparing internal reports that support decision-making within the enterprise. T/F
False
Mark the correct statement(s) about the GBI. This is a multi-select question. GBI consists of two companies located in the US and Germany. GBI has locations in 20 different cities in US.
GBI consists of two companies located in the US and Germany.
Match the SAP modules with a business function. __8__ Service __6__ Store __1__ Sell _(7) Maintain _(3) Make _(2) Buy _(5) People __4__ Track 1. SD - Sales and Distribution 2. MM - Materials Management 3. PP - Production Planning 4. FI and CO - Financial Integration and Controlling 5. HCM - Human Capital Management 6. WM - Warehouse Management 7. EAM - Enterprise Asset Management 8. CS - Customer Service
I hope i do good
An ERP system forces organizations to follow certain processes called ________. These processes are developed based on lessons learned from so man high performing companies and they represent an ideal way of doing tasks.
Industry Best Practices
Jane is a very good customer of GBI. She contacted to Sales Employee Jim to ask about the availability and prices of Professional Touring Bikes. In the order-to-cash process of SD module, which of the following SAP document is created FIRST? Sales Order Quote Inquiry Invoice
Inquiry
Which of the following TWO concepts are the key terms summarizing the goals of an ERP system? Multi-select question. Select two concepts. Collaboration Integration Knowledge management Standardization Coordination Data collection
Integration and Standardization
_______ are previously invested IT with a single focus. They are typically slow, nonextensible and nonintegatable. Given the lack of programmers who know these systems, they are also typically high cost to maintain.
Legacy Information Systems
Which of the following master data is the most central data in the SAP system? Vendor Master Data Sales Condition Master Data Customer Master Data Material Master Data
Material Master Data
As a HCM process, __________ models the organizational structure of an enterprise. Talent Management Personnel Controlling Organizational Management Personnel Development
Organizational Management
Which of the following Organizational Structure part describes an employee's position within the company? Organizational Plan Enterprise Structure Personnel Structure
Personnel Structure
As a CO Master Data, ________ is responsible for revenue generation and cost containment. Profit Center Cost Center Revenue Element Internal Order
Profit Center
A(n) ____________ is a formal request to a vendor for a specific material or service under the stated conditions. Purchase Requisition RFQ Purchase Order Invoice
Purchase Order
Finance Department needs which of the following documents before making a payment to a vendor? This is a multi-select question. Purchase Order Goods Receipt Purchase Requisition Invoice
Purchase Order Goods Receipt Invoice
In the procure-to-pay process of MM module, which of the following document is created FIRST if a department needs to purchase a product/service from a vendor? RFQ Purchase Requisition Invoice Purchase Order
Purchase Requisition
In the Materials Management Module, which of the following organizational unit is responsible from the strategic aspects of purchasing such as negotiating contracts with vendors? Purchasing Group Purchasing Organization Company Code Plant
Purchasing Organization
Which of the following department creates the RFQ? Finance Department Purchasing Unit Any department Warehouse
Purchasing Unit
A(n) _________ presents the customer a legally binding offer to deliver specific products or a selection of a certain amount of products in a specified timeframe at a pre-defined price. Quote Inquiry Sales Order Invoice
Quote
Jane committed to purchase Professional Touring Bikes. In the order-to-cash process of SD module, which of the following SAP document is created at this step? Invoice Sales Order Quote Inquiry
Sales Order
Cost of ERP
Size of the organization •Small Businesses $10,000 to $150,000 •Medium Businesses $150,000 to $1 million •Large Businesses $1 million to $10+ million •Fortune 500 companies spend $100 million or more
As a HCM process, ____________ is concerned with career planning and further training of employees. Career planning, succession planning and generating development plans are the subprocesses of this process. Talent Management Recruitment Performance Management Personnel Controlling
Talent Management
Configuration refers to the changes done without changing the program code. T/F
True
ERP is •a suite of software, •a database •procedures •and a set of processes for supporting business operations with a single and consistent information system.
True
Legal authorities, banks, auditors, shareholders and other related external entities are the target audience of Financial Accounting (FI) reports. True False
True
Select the Distribution Channels of GBI. This is a multi-select question. Wholesale Retail Store Internet Agent
Wholesale, Internet
Time of ERP
•According to vendors: 3 to 6 months average implementation time •6 months is considered a short implementation with limited capabilities for a small company •An expensive functional capability (using ERP in only accounting means pricy accounting system) •ERP is going to change your business and it is not easy to do it very fast. •1 to 3 years on average •It is significantly shorter in on-demand or software-as-a-service (SaaS) solutions
People / Organizational Culture Challenges
•Change in the processes, workflow, roles and responsibilities •Employee resistance for change •Manager's resistance for change in their roles •Management's lack of understanding/experience/leadership to push for change in ERP implementation •Failing to specify objectives and measures of processes and their relationships to ERP
ERP Software
•Client-Server System •Configuration: Tailoring the software to meet the customer needs without changing the program code. •Customization: Tailoring the software to meet the customer needs by changing the program code.
ERP Hardware
•Cloud implications •In-memory database •New technology and size •SAP4HANA
Benefits of ERP Systems
•Data sharing occurs in real time •Implements integrated processes that are industry best practices •More managers see more data, leading better oversight •The information silo problem is solved •Better integration with supply chain partners
Decision-Making Challenges
•ERP vendor selection •GAP analysis - Company goals vs. ERP Systems Capabilities •Configuration •Data issues Cutover pressure
Return on Investment of ERP
•High promises, no initial high expectations •Takes time to adapt the system •Pay close attention to return on investment •Aberdeen Group study indicates that companies paying close attention to ROI reap far more rewards
ERP Procedures
•Inherent Business Processes •System specified business processes •Best practices
ERP data
•Organizational Data •Master Data •Transactional Data
GBI Case Modules/ Processes
•SD - Sales and Distribution •MM - Materials Management •PP - Production Planning •FI - Financial Integration •CO - Controlling •HCM - Human Capital Management •WM - Warehouse Management •PS - Project Management •EAM - Enterprise Asset Management •CS - Customer Service •QM - Quality Management
Hidden Costs of an ERP implementation
•Training •Integration and testing •Customization •Data conversion •Data analysis •Consultants forever •Replacing your best and brightest •Implementation teams can never stop •Waiting for ROI •Post-ERP depression