Exam #3 review Info systems

True

Ethics describes the principles of right and wrong that can be used by individuals to make choices to guide their behavior. True False

production scheduling.

Procurement involves all of the following except: E) paying for goods. A) production scheduling. B)making delivery arrangements. C) sourcing. D) negotiating with suppliers.

a. increases in efficiency may be accompanied by job losses.

Redesigning and automating business processes can be seen as a double-edged sword because: a. increases in efficiency may be accompanied by job losses. b. support for middle-management decision making may be offset by poor data quality. c. it can concentrate power in the hands of senior executives. d. reliance on technology results in the loss of hands-on knowledge. e. increases in efficiency may be accompanied by poor data quality.

D) Low project risk; low potential benefits

Routine projects typically have which of the following profiles in terms of potential risks and benefits? A) High project risk; high potential benefits B) Routine projects are impossible to classify in terms of potential risks and benefits. C) Low project risk, high potential benefits D) Low project risk; low potential benefits E) High project risk; low potential benefits

E) tests the functioning of the system as a whole.

System testing: A) provides the final certification that the system is ready to be used in a production setting. B) rolls system tests out to separate business divisions for independent results. C) includes all the preparations for the series of tests to be performed on the system. D) tests each program separately. E) tests the functioning of the system as a whole.

FALSE

TCO analysis provides all of the information needed to evaluate an information technology investment. T OR F

TRUE

The first step in the problem-solving process is to define the problem that needs to be solved. T OR F

C) structured

The type of decision that can be made by following a definite procedure is called a(n) ________ decision. A) semistructured B) unstructured C) structured D) procedural

True

Uber uses a form of dynamic pricing. T or F

FALSE

Unlike genetic algorithms, neural networks are not suited to finding patterns and relationships in very large amounts of data. True false

True

Web beacons are tiny, invisible software programs hidden in email messages and web pages that are used to track and report a user's online behavior. True False

B) Personalization refers to adjusting marketing messages for a consumer; customization refers to adjusting a product or service based on a user's preferences.

What is the difference between personalization and customization, as applied to e-commerce technologies? A) There is no difference. Both terms refer to changing a product or communication for the consumer. B) Personalization refers to adjusting marketing messages for a consumer; customization refers to adjusting a product or service based on a user's preferences. C) Customization refers to adjusting marketing messages for a consumer; personalization refers to adjusting a product or service based on a user's preferences. D) Personalization is any type of adjustment made to a product by the user; customization refers to a business changing a product or service for the user. E) Customization is any type of adjustment made to a product by the user; personalization refers to a business changing a product or service for the user.

d. It prevents firms from using cookies.

What of the following is not a feature of the General Data Protection Regulation (GDPR)? a. It imposes fines on companies for violating the regulation up to 4 percent of a firm's global revenue b. It creates a single EU privacy policy. c. It applies to all firms doing business in the EU. d. It prevents firms from using cookies. e. It requires unambiguous consent for using personal data to construct profiles.

B)Community provider

Which of the following Internet business models involves a merchant creating an online digital environment that enables people with like interests to share information? A)Transaction broker B)Community provider C)Portal D)Market creator

b. If an action is not right for everyone to take, it is not right for anyone to take.

Which of the following best describes Immanuel Kant's categorical imperative? a. If an action cannot be taken repeatedly, then it is not right to be taken at any time. b. If an action is not right for everyone to take, it is not right for anyone to take. c. You should act towards others as you would like them to act towards you. d. One can put values in rank order and understand the consequences of various courses of action. e. One should take the action that produces the least harm or incurs the least cost.

d. They result in new situations that are not covered by old laws.

Which of the following best describes how new information systems can result in legal gray areas? a. They work with networked, digital data, which are more difficult to control than information stored manually. b. They are little understood by politicians or lawyers. c. They are implemented by technicians rather than managers. d. They result in new situations that are not covered by old laws. e. They are created from sets of logical and technological rules rather than social or organizational mores.

C) eBay receives a small fee from a seller if a seller is successful in selling an item.

Which of the following best illustrates the transaction fee revenue model? A) Apple accepts micropayments for single music track downloads. B) Pandora provides basic services for free but charges a premium for advanced services. C) eBay receives a small fee from a seller if a seller is successful in selling an item. D) Yelp receives a fee after steering a customer to a participating website where he or she makes a purchase.

B) Netflix

Which of the following companies uses the subscription revenue model? A) E*Trade B) Netflix C) Google Search D) Expedia

D) Evaluating the alternatives

Which of the following is not a part of systems analysis? A) Defining the problem B) Creating detailed design specifications C) Identifying causes D) Evaluating the alternatives E) Identifying information requirements

D) Writing the code for a new system

Which of the following would not be considered a project management activity? A) Assigning tasks B) Assessing risk C) Organizing the work D) Writing the code for a new system E) Reporting progress

A) Intelligence

Which phase of decision-making finds or recognizes a problem? A) Intelligence B) Implementation C) Definition D) Design

D) High-risk, low-benefit projects

You have been hired by a pharmaceutical company to evaluate its portfolio of systems and IT projects. Which types of projects would be best avoided? A) Any high-risk projects B) High risk, high benefit projects C) Any low-risk projects D) High-risk, low-benefit projects E) Any low-benefit projects

b. Patent law

________ grants the owner exclusive ownership of the ideas behind an invention for 20 years. a. Copyright law b. Patent law c. Trade secret protection d. Trademark law e. Privacy law

B) BPM

________ is a management methodology that translates a firm's strategies into operational targets. A) GIS B) BPM C) OLAP D) KPI

B) Fairness

A decision that faithfully reflects the concerns and interests of affected parties fulfills which of the following dimensions of quality with respect to decision making? A) Coherence B) Fairness C) Accuracy D) Due process

C) a request for proposal.

A detailed list of questions submitted to external vendors to determine how well they meet the organization's specific requirements is called: A) a case study. B) a feasibility study. C) a request for proposal. D) a systems analysis. E) process specifications.

B) systems design

A(n) ________ provides a model for an information system solution and consists of all the specifications that will deliver the functions identified during systems analysis. A) feasibility study B) systems design C) testing plan D) alternative selection process

False

Advances in data storage and rapidly declining data storage costs have been responsible for decreasing the number of databases on individuals maintained by private and public organizations. True False

a. behavioral targeting

Advertisers use ________ in order to display more relevant ads based on a user's search and browsing history. a. behavioral targeting b. intelligent agents c. Web bugs d. NORA e. FIP principles

C) Uber

All of the following are examples of social commerce companies except: A) Facebook. B) Twitter. C) Instagram. D) Uber.

C) E-tailer

Amazon.com is known primarily for its use of which of the following business models? A) Portal B) Transaction broker C) E-tailer D) Content provider E) Market creator

True

Behavioral targeting refers to targeting ad messages to a person's clickstream behavior. T or F?

D) dynamic

Changing the prices of products based on the level of demand characteristics of the customer is called ________ pricing. A) menu B) flexible C) asymmetric D) dynamic E) customized

FALSE

DSS primarily address structured problems. True False

b. ease of establishing uniqueness.

Digital media differs from a physical book in all of the following ways except: a. ease of global distribution. b. ease of establishing uniqueness. c. ease of replication. d. ease of alteration. e. ease of transmission.

TRUE

Gantt and PERT charts are two common formal planning tools for project management. T OR F

TRUE

Genetic algorithms are used to solve problems that are dynamic and complex, involving hundreds or thousands of variables or formulas. TRUE OR FALSE

True

In high-velocity automated decision making, humans are eliminated from the decision chain. T or F