Exam
Drivers for a small trucking company rely on a smartphone navigation application. When the smartphone loses internet connectivity, the maps don't update properly. Also, the company pays extra for a premium data service plan to support the application. Which of the following mobile devices could replace the smartphone navigation application, could provide map coverage when internet connectivity is lost, and does not require a data plan?
A GPS-enabled personal navigation device
Why is it important to have your mobile device charger plugged in while it is receiving an operating system update?
If the battery dies during the update, the operating system could become corrupted.
Which feature allows a tablet to recognize multiple finger touches at the same time?
Multi-touch
Which of the following is an extra button or knob on a laptop keyboard that moves the mouse cursor?
Pointing stick
Vera has brought her notebook computer to you for repair. After listening to her describe its symptoms, you hypothesize that the notebook may have a malfunctioning keyboard. Which of the following steps can you take to BEST determine whether the keyboard needs to be replaced? (Select TWO).
-Connect an external keyboard. -Check for special keyboard features that could be enabled that may cause some keys to perform alternate tasks.
You use productivity apps on your iPad tablet device while traveling between client sites. You're concerned that you may lose your iPad while on the road and want to protect the data stored on it from being compromised. Currently, your iPad uses a 4-digit PIN number for a passcode. You want to use a more complex alpha-numeric passcode. You also want all data on the device to be erased if the wrong passcode is entered more than 10 consecutive times. What should you do? (Select TWO. Each option is part of the complete solution.)
-Disable the Simple Passcode option. -Enable the Erase Data option.
You want to configure Power Plans on your Windows 10 laptop computer. Which of the following can do this? (Select TWO.)
-Go to Settings > System > Power & sleep. -In the Notification Area, double-click the battery icon. Click Power Options.
Which of the following are the BEST steps you can take to avoid having your mobile device exploited by a hacker or infected by a virus? (Select TWO).
-Keep the operating system up to date. -Lock the screen with some form of authentication.
A sales person typically carries a laptop computer to several off-site customer meetings each day, but needs the flexibility to quickly attach other peripherals and charge the laptop battery while at their office desk. Which of the following laptop feature would BEST meet these requirements?
A laptop docking station
A manufacturing company has customized a computer application that supervisors will use to track line worker efficiency. Supervisors will interact with the application while walking within and between work areas and will also use the laptop while sitting at their desks. Which of the following laptop features would BEST minimize the awkward movement of carrying a bulky laptop with a hinged display while providing the flexibility to use the device at a desk?
A rotating or removable screen
A technician is tasked with increasing the RAM memory on a laptop by adding a SODIMM module to an empty memory slot. Which of the following processes will seat the module in the slot?
Align the notch on the long side of the memory module with the rise in the memory slot. Insert the module pins into the slot at a 45-degree angle. Rotate the module by pressing down until the side hold- down clips snap into place.
A technician installs a new touch screen on a laptop. Directly touching on an on-screen button doesn't depress or activate the button, but touching near the button does. Which of the following actions will correct the misalignment?
Calibrate the touchscreen.
Which of the following input devices uses a stylus?
Digitizer
Which component within a tablet device, senses rotation to measures acceleration horizontally and vertically at the same time?
Gyroscope
Which of the following battery types offers the greatest storage capacity in the smallest amount of space?
Lithium ion (LIB)
A technician is servicing a laptop that works properly when the power adapter is plugged in. Even though the battery icon shows that the battery is fully charged, when the laptop is unplugged, the laptop immediately shuts down. Which of the following actions should the technician perform?
Replace the laptop battery.
A technician is tasked with repairing a laptop keyboard with sticking keys. Which of the following actions should the technician perform before replacing the keyboard?
Spray compressed air between the keys.
When a presenter at a conference connects a laptop to a projector, the projector mirrors the laptop's display. The presenter would like it to extend the laptop's desktop instead. Which of the following options is the QUICKEST way to make the change?
Toggle the dual display function key on the laptop.
A user normally connects a laptop to a company's network using the laptop's internal wireless NIC. The laptop does not have an Ethernet port. The wireless network has failed, and the replacement part will take two days to arrive. Which of the following solutions will connect the laptop to the company's wired network?
Use a USB-to-RJ45 dongle and connect to a wall jack with an Ethernet cable.
A technician is tasked with replacing a Wi-Fi antenna in a laptop computer. Which of the following places would the antenna MOST likely to be located?
Around the laptop's bezel
Which component lets you use a notebook system as a desktop system by making it possible to connect a normal-sized external mouse, keyboard monitor, and speakers?
Docking station
While traveling in a car, a user who has an unlimited data plan on a smartphone opens a wireless connection to share the internet with other passengers. Which of the following connection types is MOST likely being used?
Hotspot
A landscaping company's employees receive payment for their services using a credit card reader that physically attaches to an Apple mobile device. Which of the following connection types is being used?
Lightning
A user complains that his notebook display has started to go dim intermittently. You suspect the backlight might need to be replaced, but you want verify that the backlight is failing before you replace it. Which of the following would be BEST to check before replacing the backlight?
Make sure that the dimming isn't being caused by a power saving method that has been configured to conserve notebook power.
You have recently issued new mobile phones to the sales team in your company. Each phone has the ability to store and transmit encrypted information for such things as making payments at a checkout counter. Which of the following technologies is being used in these phones?
NFC chips
Which of the following battery types has the greatest need to be completely drained before being recharged?
Nickel cadmium (NiCad)
Which of the following protocols can be enabled so email is encrypted on a mobile device?
SSL
A technician is tasked with replacing an internal laptop hard drive. Which of the following hard drive standards would be of MOST concern when selecting a replacement?
The hard drive's form factor
After replacing a laptop touchpad, a technician finds that the touchpad does not move the cursor. However, the attached USB mouse does. Before opening the laptop case to re-check the connection, which of the following actions should the technician perform?
Unplug the USB mouse and re-check touchpad movements.
The human resources department wants to give gifts away at the company's summer party. They would like to have an assortment of fitness tracker wristbands, smartwatches, smart glasses, and virtual reality headsets. They have been trying to locate these on the internet, but have been unsuccessful. Which of the following types of mobile devices should you tell them to search for?
Wearable devices