Explain how to ensure sensitive data is setup to support a business/legal/compliance use case in production and sandbox environments.

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What is a data retention policy?

A statement of how long data will be stored by the organization including how the data is deleted or otherwise treated

What is Consent Management used for in Sales Cloud?

It is used for honoring customers' requests about how their sensitive data is used

What feature should be used to Encrypt a Text Area (Rich) field?

Shield Platform Encryption

Who is Einstein Data Detect available to?

Users who have purchased the Salesforce Shield add-on subscription

What is Customer 360 Privacy Center?

— A feature that allows managing how long customers' personally identifiable information (PII) is stored.

What is Einstein Data Detect used for?

— Finds sensitive data in fields, attachments, and documents — Identified other salesforce security and privacy products that can help meet security and privacy requirements

What is Customer 360 Data Manager?

— Is used to integrate data among multiple orgs.

What does Customer 360 Privacy center allow an admin to do?

— It allows creating policies to manage how a Salesforce org retains, deletes, anonymizes, and sends copies of customer data.

Who does the GDPR pertain to?

— It applies if an organization contract with an EU individual or business regardless if the organization has a physical presence in the EU. — It relates to EU individuals or non-EU individuals

What are GDPR standards of data integrity?

— Personal data needs to identified, classified, and protected — A data retention policy should be created to define how long data will be kept before its deleted — No regulation states the exact time frame after which data needs to be deleted

What is in a data retention policy? (3 items)

— The purpose of the data — The business owner of the data — When the data will be deleted or otherwise treated

In Einstein Data Detect, what are Data Detect policies?

— They are created to look for data patterns across the selected fields and objects


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