fair housing

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Which dwelling is covered under the Fair Housing Act?

A six-plex where the owner lives in one of the units

Which of these dwellings would be covered under the Fair Housing Act?

A six-plex where the owner lives in one of the units

Requires applying the two question determination if disability isn't obvious

ADA

Jenna has a mental disability and doesn't like to leave her apartment. Her apartment complex has a policy that stipulates rent must be paid in-person at the rental office. Jenna requests that she be allowed to pay via mail.

Accommodation

Tenant Miguel asks his housing provider to waive a guest fee for the live-in home health aide he needs because of his disability.

Accommodation

Assistance animals are defined as ______.

Animals that work, assist, or perform tasks for the benefit of a person with a disability

Provides therapeutic support to a disabled or elderly owner through companionship

Emotional support

If an animal provides support to someone with mental health issues, but it is not specially trained to perform specific tasks, this animal would be a(n)

Emotional support animal

If an animal provides support to someone with mental health issues, but it is not specially trained to perform specific tasks, this animal would be a(n) ___

Emotional support animal

The ADA definition of "disability" includes people who have a physical or mental impairment ______.

Even if they don't currently have a disability

Applies to all types of housing, either for sale or rent

Fair Housing Act

The Fair Housing Act considers a person with a disability to be someone who __

Has a record of such a disability

The Fair Housing Act considers a person with a disability to be someone who ______.

Has a record of such a disability

Service animals are defined as ______.

Individual dogs specifically trained to work with or perform specific tasks for people with disabilities

Which of these represents the questions that may be asked of a person accompanied by an animal?

Is the animal required because of a disability, and what work has the animal been trained to perform?

What should happen to any information the person with a disability provides about themselves to property owners?

It should be kept confidential

When a person with a disability provides any information about themselves to property owners, what should happen with that information?

It should be kept confidential

Walking, talking, hearing, seeing, breathing, learning, performing manual tasks, and taking care of yourself are considered ______ by the Fair Housing Act.

Major life activities

A dog is taken to a hospital to visit with patients in the pediatric unit. This would be an example of a(n)

Therapy dog

Nia has a hearing impairment. She asks her landlord to install a smoke detector for the deaf in her unit, as well is in the building's common areas.

modification

Wilma is in a wheelchair. She asks her landlord to install automatic doors at the building's front entrance.

modification

All of the following would be considered a major life activity, as defined by the Fair Housing Act, EXCEPT _

reading

If a disabled person moves into an apartment and makes reasonable modifications to the place to help with mobility and accessibility, who's responsible for restoring the property when the disabled person moves out?

tenant

The term ______ can include service animals, emotional support animals, therapy animals, and comfort animals.

"Assistance animal"

______ is an all-encompassing term and can include service animals, emotional support animals, therapy animals, and comfort animals.

"Assistance animal"

is an all-encompassing term and can include service animals, emotional support animals, therapy animals, and comfort animals.

"Assistance animal"

The maximum amount of civil penalty that can legally be assessed for someone's third fair housing violation within seven years is __

$102,606

What's the maximum civil penalty that could be assessed for a third violation of the federal Fair Housing Act within seven years?

$102,606

The maximum civil penalty for a first violation of the federal Fair Housing Act is

$20,521

A service animal is ______.

A dog

Landlord Stephanie doesn't know that much about service animals. Help her identify which of the animals would be considered a service animal by ADA standards?

A dog

Which of the following may be an emotional support animal?

A dog or other common domestic animal

What's the common theme that runs through each of these cases?

A failure on the part of a housing provider or landlord to make reasonable accommodation.

Of the following animals, which would be considered a service animal by ADA standards?

A miniature horse

Which of the following would be considered a service animal by ADA standards?

A miniature horse

Determine which of the following statements regarding service animals is true.

A psychiatric service dog is not the same thing as an emotional support animal.

Juliette's dog helps pull her wheelchair and complete other tasks that Juliette's disability prohibits her from doing. Her dog is considered ______.

A service animal

The difference between a therapy dog and a service dog is _

A service dog is trained to ignore everyone but its owner

The difference between a therapy dog and a service dog is ______.

A service dog is trained to ignore everyone but its owner

When a landlord refuses to allow reasonable modifications to a person with a disability's residence, this is

Against the law

Prohibited discrimination based on disability in programs, services, and activities provided or made available by public entities

Americans with Disabilities

Service animals are covered under the __

Americans with Disabilities Act

Determine which of the following statements regarding reasonable accommodations and modifications is a true statement.

An individual can make a request for accommodation or modification at any time.

An assistance animal can only be a(n) ______.

Animal that serves a benefit to disabled persons

Assistance animals are defined as _

Animals that work, assist, or perform tasks for the benefit of a person with a disability

Animals, including birds, that work or perform tasks for the benefit of a person with a disability

Assistance

People with disabilities who rent or lease a property can request a reasonable accommodation for an assistance animal

At any time during their tenancy

When can people with disabilities who rent or lease a property request a reasonable accommodation or modification be made to their residence?

At any time during their tenancy

The ADA is likely to recognize as a disability which of the following conditions or illnesses?

Blindness

Which of the following is a service animal by ADA standards?

Bogo, a miniature horse that his owner uses for walking support

Reasonable accommodation is found in

Both the Fair Housing Act and Section 504

Which laws may reasonable accommodation be found in?

Both the Fair Housing Act and Section 504

According to the Fair Housing Act, a person is non-disabled if he or she

Can manage major life activities without issue

The ______ outlawed segregation in schools and public places.

Civil Rights Act of 1964

An assistance animal must be _

Classified as such by a doctor's note

An emotional support animal is defined as ______.

Companion animals that provide therapeutic support to a disabled or elderly owner

What's a recent legal trend occurring in connection with assistance animals and housing?

Cracking down on individuals fraudulently claiming the need for assistance animals.

Property manager Diego has a no-pets policy, so he rejects a prospective tenant who has a Seeing Eye dog. This is an example of

Disability discrimination

An emotional support animal is a __

Dog or other common domestic animal

So far, the ADA limits service animals to ______.

Dogs and miniature horses

Jill owns a dog that was prescribed to help ease her PTSD symptoms. The dog has only attended doggie obedience school. This animal would be an example of a(n): ___

ESA

A(n) ______ provides companionship, relieves loneliness, and helps with depression, anxiety, or phobias.

Emotional support animal

Hannah was struck by car three years ago. It was a bad accident, and it took Hannah a long time to fully recover. Unfortunately, she still struggles with post-traumatic stress disorder. Her therapist suggested Hannah get a rabbit to help soothe her anxiety. This rabbit is considered a(n) _

Emotional support animal

Hannah was struck by car three years ago. It was a bad accident, and it took Hannah a long time to fully recover. Unfortunately, she still struggles with post-traumatic stress disorder. Her therapist suggested Hannah get a rabbit to help soothe her anxiety. This rabbit is considered a(n) ______.

Emotional support animal

Lisa has a severe depression and an anxiety disorder. She has a cat that provides comfort and lessens the severity of her symptoms. This an example of a(n)

Emotional support animal

Which of the following would you recommend Landlord Betty do to avoid unintentional discrimination

Examine her activities and policies in how she works with people to determine if any are unintentionally discriminatory

Prohibited discrimination in sale, rental or financing of housing or related transactions based on race, color, national origin and religion

Fair Housing Act

Added familial status and disability to the list of protected classes

Fair Housing Amendment Act '88

The ______ added familial status and disability to the list of protected classes.

Fair Housing Amendment Act of 1988

Service animals are never considered

Family pets

Service animals are never considered ___

Family pets

When an individual moves into HUD-insured senior housing with his or her pet, which of the following is true?

He or she is permitted to keep her pet

If an individual lives in federally assisted housing that serves elderly or disabled tenants, a tenant

Is permitted to keep a pet in such housing

If an individual lives in federally assisted housing that serves elderly or disabled tenants, a tenant _

Is permitted to keep a pet in such housing

Landlord Doug is talking to a new potential tenant, Becky. Becky has a service dog with her, but Doug doesn't think Becky looks disabled. Which of the following questions may Doug ask?

Is the service dog required due to a disability?

An emotional support animal ______.

Isn't considered to be a service animal under the ADA

If an individual has an emotional support animal, it _

Isn't considered to be a service animal under the ADA

Which of the following is a true statement about an emotional support animal?

It can be nearly any animal.

If you accidentally discriminate against someone and it wasn't intentional, which of the following is true?

It's still considered discrimination

Tenant Jeff is paralyzed from the waist down due to a spinal cord injury he endured while in the military. He has a service dog, Marta. Jeff's lease is up and he decides to move to a new place. After he moves out, the landlord discovers that Marta did some damage to carpeting and determines it'll have to be replaced. Which of the following statements is true?

Jeff is responsible for covering the cost of any damages.

Charlene scoops up a new property every year to fix up and rent out. She now has four rental properties.

Law Is Applicable

Judy owns a big house and has a limited income. She puts an ad on Craigslist to rent out a room in her house to help pay the bills. The ad reads "No pets or assistance animals.

Law Is Applicable

You manage rentals for Tilda, but only two properties because she sold off two.

Law Is Applicable

Dino buys a single-family property to rent out, handling all the lease paperwork himself.

Law Isn't Applicable

A room in a four-story hotel

Law is applicable

A room in a historic downtown inn

Law is applicable

A weekly vacation rental at the beach

Law is applicable

A church's clubhouse rented out to members

Law isn't applicable

Anisha's ability to care for herself, perform manual tasks, walk, see, hear, speak, breath, learn, and work are all considered

Major life activities

Caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working are all considered ______.

Major life activities

If performance of these activities is impaired, a person is considered disabled

Major life activities

If performance of these activities is impaired, a person is considered disabled.

Major life activities

The acts of caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning and working are all considered

Major life activities

The ADA recognizes dogs and ______ as service animals, provided that the animals have been individually trained to work or perform tasks for people with disabilities.

Miniature horses

What's a common error when using the terminology associated with assistance animals?

Mixing up the terms and using them interchangeably

You represent a client who would like to rent a condo in a building with a no-pets policy. Your client is blind and uses a seeing eye dog. The landlord

Must rent the apartment to your client without imposing any pet policies

Your client wants to rent a unit in a building with a no-pets policy. Your client has a service animal trained to handle tasks for her. In this situation, the landlord

Must rent the unit to your client without imposing any pet deposit or policies

Lena has been diagnosed with severe depression and is considered disabled under federal fair housing laws. Lena's doctor prescribes her a dog to help relieve some of her symptoms. Lena asks her landlord if she can have a dog as a reasonable accommodation for her disability. Her landlord says yes, but tells Lena she'll have to pay a pet deposit and must provide proof that the animal is trained. Did Lena's landlord correctly handle Lena's request under the federal Fair Housing Act?

No, because Lena's dog is not considered a pet under federal fair housing laws.

Bianca, a landlord, terminates a tenant due to smoking on the premises. Is this a fair housing violation?

No, because smokers aren't protected under fair housing law

If a tenant has a documented disability, this means the tenant is _

Not exempt from following the terms of their lease

When a tenant requests accommodation for a service animal, the ADA allows the landlord to ask for ______.

Nothing extra

service animal is ______.

One of several types of assistance animals

Exempt from the Fair Housing Act are rental properties of rooms or units in an owner-occupied _______.

One- to four-family dwelling

Owner-occupied rental properties with how many units are exempt from the federal Fair Housing Act

One- to four-unit family dwelling

Determine whether the ADA recognizes the following conditions as disabilities.

Ovarian cancer yes Blindness yes Job-related stress no Diabetes yes

The federal Fair Housing Act wouldn't protect

People with disabilities who pose a danger to others

The Fair Housing Amendments Act of 1988 added familial status and ______ to the existing protected classes

Physical and mental disability

A disability, according to the federal Fair Housing Act, includes all of the following EXCEPT

Physical harassment

A non-disability, according to the federal Fair Housing Act, would include

Physically out of shape

In terms of fair housing laws and rental properties, what's the single biggest takeaway?

Property owners and managers should consider each property separately.

A conciliation agreement must __

Protect the complainant and the public interest

When HUD puts together a conciliation agreement, the agreement must ______.

Protect the complainant and the public interest

When the Fair Housing Act was amended in 1988, one result was to _

Provide remedies to victims of housing-related discrimination

When the Fair Housing Act was amended in 1988, one result was to ______.

Provide remedies to victims of housing-related discrimination

Under the Civil Rights Act of 1968, Title VIII of that law, called the Fair Housing Act, prohibited discrimination against which classes?

Race, color, national origin, and religion

Calvin has a mental disability and doesn't like to leave his apartment. His apartment complex has a policy in place that stipulates rent must be paid in-person at the rental office. Calvin requests that he be allowed to pay via mail. This is a request for a

Reasonable accommodation

Jim has a live-in home health aide. He requests his housing provider waive charging the guest fee. Such a request is an example of a ______.

Reasonable accommodation

Marco asks his housing provider to waive a guest fee for his live-in home health aide who helps him with his disability. Marco's request is an example of which of the following

Reasonable accommodation

When a landlord allows a disabled tenant to go to the head of a waiting list for a close-in parking spot, this is an example of _

Reasonable accommodation

In regards to fair housing law, what does it mean if an emotional support animal isn't considered a service animal?

Reasonable accommodation may still apply

Betty's in a wheelchair. She asks her landlord to widen the entryway into her apartment so that her wheelchair can fit through it. This is an example of a _

Reasonable modification

Per the Fair Housing Act, a ______ is a "structural change made to existing premises, occupied or to be occupied by a person with a disability, in order to afford such person full enjoyment of the premises."

Reasonable modification

Zoe, a property manager, can handle all tenant issues in a non-discriminatory manner by _

Recognizing that problematic behavior may be involuntary

Rebecca is a disabled person who is a victim of discrimination in housing. Chances are good that it relates to _____

Refusing to allow a reasonable modification to her residence

The most common type of fair housing discrimination against people with disabilities is __

Refusing to allow reasonable modifications to their residences

The ADA DOESN'T apply to

Residential housing

The ADA DOESN'T apply to ______.

Residential housing

Applies to any program receiving federal funds

Section 504

The Civil Rights Act of 1964 prohibited

Segregation in schools and public places

What did the Civil Rights Act of 1964 outlaw?

Segregation in schools and public places

Which of these is wrong related to the legal description of an assistance animal under the Fair Housing Act?

Serves as a cherished pet for the family of a person with a disability

Dogs specifically trained to work with or perform specific tasks for people with disabilities

Service

Coco Condominium has a no-pets policy. Tammy moves in and says she has a disability that requires her to have a specially trained dog to perform certain tasks. This animal would be an example of a(n

Service animal

Determine which of the following is a true statement regarding service animals.

Service animals require years of training.

While federal fair housing laws apply to residential real estate transactions, ______.

State fair housing laws may apply to all real property transactions

The Fair Housing Act defines "disability" as a physical or mental disability that _

Substantially limits one or more major life activities

Prohibited discrimination based on a disability in any program, service or activity receiving federal funds

The Rehabilitation Act of 1973

Section 504 of ______ prohibits discrimination on the basis of disability in any program, service, or activity that receives federal financial assistance.

The Rehabilitation Act of 1973

Federal complaints of housing discrimination are investigated by which of the following?

The U.S. Department of Housing and Urban Development

Which of the following investigates federal complaints of housing discrimination?

The U.S. Department of Housing and Urban Development

Under the Fair Housing Act, if a property isn't accessible to a person with a disability, with whom should the disabled individual discuss accommodations and modifications?

The housing provider

When a rental applicant tells a landlord that he has a service dog, the landlord says she'll make an exception to the no-pets policy, but the tenant must pay a pet deposit . In this situation, ______.

The landlord may not charge a pet deposit

Maddie has a service dog to warn her when she's about to have a seizure. Her new landlord offers to make an exception to the no pets policy, but still requires a pet deposit. Which of the following is true?

The landlord may not charge a pet deposit.

When a state's fair housing laws are more restrictive than the federal law, which of the following is true?

The more restrictive state law would be the one with which to comply

The principle difference between an assistance animal and a service animal is _

The service animal is a dog that's individually trained to do work

Under Titles II and III of the ADA, service animals are dogs that have been ______.

Trained to perform tasks related to a disability

A major life activity, as defined by the Fair Housing Act, would be _

Walking

Potential tenant Ethan is looking at a vacant apartment. He has a service dog with him, but the landlord doesn't think Ethan looks disabled. Which of the following questions may the landlord ask?

What type of work has the dog been trained to do?

How may an animal qualify to be recognized as an emotional support animal?

With a prescription from a licensed mental health professional

Therapy dogs may enter any organization _

With permission

An ESA badly damages a rental property. The landlord, despite a no-pets policy, had granted the tenant's request for reasonable accommodation. Does the landlord have any recourse?

Yes, because landlords can require tenants to pay for repairs as long as the policy is the same for all.

Sherri, a disabled person, moved into a high-rise building and asked for parking near her residence. The building owner denied her request. Does this denial constitute discrimination?

Yes, because reasonable accommodations should be allowed for disabled people

An HOA receives a call that a member's assistance animal bit one of the neighbors. The HOA had just granted the association member's request for reasonable accommodation. Does the HOA have any recourse?

Yes, the reasonable accommodation can be revoked if it's causing an issue.

You represent Lincoln, an elderly disabled man who wants to rent the second unit of a duplex. The owner/landlord lives in the unit next door. The vacant unit was advertised as "no pets allowed." Lincoln owns a pet cat. Which of the following is true related to this scenario?

You should check the local laws to see if the prospective tenant would be permitted a pet.

According to ADA standards, which of the following would be considered a service animal?

a dog

No documentation for a disability

can deny

The availability of another unit that would effectively meet the need for an animal

can deny

The HOA has a no pet policy

cannot deny

The person doesn't look or seem disabled to the provider

cannot deny

Lisa, a disabled tenant, sometimes screeches uncontrollably. George, the tenant in the unit next to hers has complained to you. You can tell George about Lisa's disability if you believe it will help George understand the situation better and make things easier for both of them.

dalse

A dog was prescribed to help ease a former military vet's PTSD symptoms. The dog has only attended doggie obedience school. This animal would be an example of a(n): ______.

esa

A housing provider may never request additional documentation from an individual requesting accommodation for an assistance animal.

false

A landlord can ask to see a service dog's certification documents.

false

A landlord has a no-pets policy, and in her advertising includes "no pets—that means assistance animals, too." This is permissible because a no-pets policy is legal.

false

An assistance animal is a pet that has been trained to do more than tricks.

false

Assistance animals are limited to dogs or cats.

false

Breed and weight restrictions exist for service dogs.

false

Carmen manages a condominium complex. She doesn't believe that a tenant who has lived at the condominium for a couple years suddenly needs an assistance animal, and his documentation doesn't look legitimate. Pets are strictly forbidden per the condominium association's rules. She should refuse the accommodation until she receives additional documentation.

false

Cathy is a landlord and Marcus has asked for accommodation for his parakeet. Cathy is within the law to ask, "Why do you need a bird—do you have an emotional or psychological disability?"

false

Jack asks management to install a ramp so that he can get into his apartment building unassisted in his wheelchair. Because he lives in Section 8 housing, he can expect to cover the costs himself.

false

Jerrod can tell by looking at Marcy that she doesn't have a disability, so he may deny her request for accommodation for what's obviously just a pet.

false

Lizzie received a handwritten note that states a tenant's family member requires an assistance animal that helps the individual with her disability. The note is fine as verification as long as it states what the disability is.

false

Service animals aren't required to undergo any specific training.

false

State fair housing laws aren't applicable to any real property other than residence

false

When a tenant requests accommodation for a service animal, the ADA allows the landlord to ask for _

nothing extra

The federal Fair Housing Act recognizes ______ protected classes.

seven

In 1974, Section 109 of Title I in the Fair Housing Act was changed to include _______ in the list of protected classes.

sex

Per the Fair Housing Act, a person with a physical or mental disability that ______ limits one ore more major life activities is considered to have a disability.

substantially

An assistance animal performs work or tasks or provides assistance for an individual with a disability.

true

An individual making a request for reasonable accommodation of an assistance animal should include a letter or other document from a therapist verifying the need for the assistance animal.

true

If a tenant with disabilities is in violation of his or her lease, the property manager should handle the situation in a non-discriminatory manner.

true

It's a crime to intentionally harm a service dog.

true

Kirstie has a gerbil. She wants to rent a condominium unit, but the condominium association has a no-pets policy. She tells you that her gerbil is a service animal. Since you're representing her, you should explain that gerbils aren't considered service animals, and ask the two permitted questions for a determination to determine if it's an ESA that would need reasonable accommodation.

true

Reasonable accommodations relate to policy or rule exceptions or changes.

true

Reasonable modifications relate to structural changes made to existing premises.

true

To be considered a reasonable request for assistance animal accommodation, the request must meet two criteria.

true

To classify as an assistance animal, all that's needed is a letter from a medical doctor or a therapist.

true

Victor granted Les a reasonable accommodation for his housetrained donkey, an ESA, in his rental unit. Unfortunately, the donkey has nipped at other tenants and occasionally kicks the walls. Les may be in violation of the lease terms and could be evicted if things don't get under control soon.

true

When a housing provider asks for documentation, the individual may certify in writing that he or she has a disability and need for the animal and the animal actually assists him or her.

true

When federal fair housing law and state fair housing law aren't a match, federal law is the minimum and a state law offering further protections would also apply.

true


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