final ch 10, 11, 13, 14

trade show Average Expenditure per delegate per stay.

$1248

Medical, Legal, Insurance, Computer Average Expenditure per delegate per stay.

$1764

Military Average Expenditure per delegate per stay.

$498

Religious Average Expenditure per delegate per stay.

$587

social services Average Expenditure per delegate per stay.

$723

social Average Expenditure per delegate per stay.

$864

Educational Average Expenditure per delegate per stay.

$875

SMERF Events are categorized as:

(social?)

Face to face communication allows businesses to covert _____________% of prospective customer versus 16% without many meetings .

40

Choose places where an Event Planner can work.

All Hire Event Planners

The Magic Kingdom has seven lands for guests to explore, which of the following is not one of those seven lands?

Animal Kingdom

The internal management structure of a club is governed by the:

Articles of Incorporation and By-laws

Helps With Events at a destination

CVB

Which type of event would include annual meetings, sales meetings, workshops, training meetings and an awards ceremony?

Corporate event

Holds Airport Meet and Greets

DMC

A service organization within the visitor industry that offers a host of programs and services to meet clients needs is known as a:

Destination Management Company

Which of the following statements is NOT TRUE? Disney prioritizes the "Show" more than any other element of their 4 Keys. Universal is Disney's #1 competitor theme parks need new attractions to satisfy returning guests Hershey Park was built for employees of the Hershey's Company to relax when they are not working.

Disney prioritizes the "Show" more than any other element of their 4 Keys.

Which of the following defines the acronym EPCOT?

Experimental Prototype Community of Tomorrow

A service contractor is hired by the:

Exposition show manager

As an event planner which of the following is NOT an important aspect of on the job time management? Delegating tasks Preparing agendas Focusing on staffing needs Keeping accurate records and lists

Focusing on staffing needs

The Golf Course Superintendent is responsible for all of the following except:

Food service at the greens and fairways

The two major themes of Epcot Center are:

Future World and World Showcase

Meeting planners and conventioneers have recognized the _____________ Convention Center as the most desirable convention destination in the world.

Hawaii

Where was the term Event Planner first introduced _______________________ and ________________________________.

Hotels and Convention Centers

According to Event Solutions Black Book, which is the most popular event site used by meeting planners?

Hotels/Resorts

Provides fundraising and modern developmental ideas to the special events industry to enhance the level of festival management training and performance

International Festivals & Events Association

Who is credited with starting the Theme Park Industry?

Knottsberry Farm

Which of the following is NOT one of the primary responsibilities of the CVB? To market the local area and encourage people to stay longer. Menu selection and design To enhance the image of tourism in the local city/area. To encourage tourists to partake in the historic, recreational and other opportunities the city offers.

Menu selection and design

Securing sponsorship for an event is helpful because sponsors provide:

Money or in-kind contributions in exchange for recognition

Theme park safety is very important and all safety inspectors must be certified through the :

National Association of Amusement Ride Safety Officials

What is the world's Largest Festival, established in 1810, attracting 6 million attendees?

Oktoberfest

Event planners are responsible for:

Planning the event from start to finish

The core competencies of the general manager of a club include all of the following except:

Preserving and fostering the culture of the club

Which group (market sector) has the greatest percentage of convention center utilization?

Professional and trade shows

The use of flow charts and graphs for scheduling, clearly defined work set up and breakdown, statements used to guide the decision making process and fulfilling commitments are examples of:

Project management

Uses the Convention Centers in the Off Season

SMERF groups

What are Disney' s Four Keys, in order (No Commas or hyphens)

Safety Courtesy Show Efficiency

Empowering event staff means:

Sharing information so they can make effective decisions

Country clubs usually have two types of membership. _____________ memberships enable members to use the pool, tennis and squash facilities, dining facilities and bars and lounges. This membership does not include the Golf Course

Social Membership

Theme parks can charge high priced tickets because...

They sell experiences.

Fraternal clubs include:

Veterans of Foreign Wars, Elks, and Shriners

Which of the following is NOT TRUE regarding Theme Park management? Adaptations into thrill rides makes Universal studios a popular theme park. There are many opportunities in theme park management for hospitality program graduate Correct Answer Volcano Bay is owned by LEGOLAND You Answered Controlling labor costs is one of a manager's main focus.

Volcano Bay is owned by LEGOLAND

A person that contracts out their services to (or work for) associations and corporations and plan meetings down to the last detail is:

a meeting planner

One purpose of the Club Manager's Association of America is to:

advance club management through professional development

A new feature being offered in some athletic clubs is:

an executive workout

When joining a country club, a potential member may be required to pay _____________ fee , which can be as high as $250,000.

an initiation fee

"the usual" waiting upon arrival

anticipatory service

Hold the most Conventions

associations

Give city workers and residents an opportunity to work out and or socialize

athletic club

A professional wedding planner assists with all of the following except:

baking the wedding cake

Universal Studios theme parks are located in all of the following countries except:

brazil

The first association in the United States was formed in Rhode Island in the 18th centuries and was comprised of which group?

candlemakers

Which of the following positions would be the least likely member of a destination management company?

chef

Clubs that are predominantly business oriented are known as _____________ clubs.

city

predominantly business oriented clubs catering to the wants and needs of its members

city clubs

A workshop type educational experience where attendees learn by doing is known as a:

clinic

The club member or official who is the leader in policy making is the:

club president

In addition to providing educational opportunities, SeaWorld Parks and Entertainment Corporation is also active with:

conservation, research and wildlife assistance worldwide

The stage of event management that involves decision making skills and abilities as the event progresses

coordination stage

Lead the event market with almost 80% of all events held

corporate events

Has the most meetings

corporations

Proprietary clubs are owned by:

corporations or individuals

Which of the following events would NOT be considered a special event?

daily conference call

The client has hired you as their special event coordinator. You are working with the corporate team to plan the budget, select the event site, and negotiate the entertainment contracts. What phase of the meeting planning process are you involved in?

design

The annual meeting has ended and you are at the post-convention meeting with members of the hotel staff, the host company and your special events team. Together you are reviewing the successes and challenges of the event. Which stage of the event planning process are you involved in?

evaluation

The stage of event management that should take place at each stage of the event and is the final step that can measure the success of the event in meeting the goals and objectives

evaluation

Expenses for Fundraising Events can exceed the budget by 10%, because profits are not the goal.

false

The most exciting stage in Event Planning is Research

false (it's design)

The Events industry is neither increasing nor decreasing.

false (it's increasing)

The international Festivals and Events Association provides the festival management and training which can lead to certification as:

festival and event executive

Many of the most well-known parks in the U.S. are located in:

florida

Include special organizations like the Veterans of foreign Wars, Elks and Shriners whose purpose is to foster camaraderie and assist charitable causes

fraternal club

With country clubs, the type of membership that enables members to use all the facilities all the time is a:

full membership

One of the best ways to get involved in the theme park industry, if you are interested in that career field, is to:

get an internship or work in a theme park part time during the school year

The driving force for joining a Country Club is the ___________ ___________________.

golf course

Employment in Special Events is ________________________.

growing

What has Universal developed to exceed all of the past Revenue?

harry potter

Which company originally opened its theme park for employees to relax and have fun when they were not on the job?

hershey's

Holds the most Events

hotels

A time set fee for entry to a club as a member; may be refunded at conclusion of membership

initiation fee

All of the following are basic sustainable golf course practices except: recycling installing high wattage lighting on the driving range reducing energy use, especially during peak times holding departments accountable for energy usage

installing high wattage lighting on the driving range

Which is the most important skill for successful Event Managers?

leadership skills

The two most important social skills a meeting planner can have are communication and

listening

About 80% of the Event Market is __________.

meetings

The Olympics, the Super Bowl, and the World Series

mega events

Regular fees charged to members for use of some of all of a clubs facilities and programs

monthly dues

The process of reaching an agreement on the terms and conditions that will govern an event or relationship between a client and vendor is known as:

negotiation

___________________________ is a Public Celebration is held to commemorate a marriage.

oktoberfest

having items upon request

personalization

The stage of event management that is often driven by the determined budget for the event and the time for contracting out services and activities that will become part of the event

planning

Founded in 1957, Dallas based ClubCorp is the world leader in delivering:

premier golf, private club, and resort experiences

Places where members gather for social, recreational, professional, or fraternal reasons

private club

The golf _____________ is responsible for handling all tournaments, fundraisers and golf employees.

professional

_____________ clubs are for people with the same work background.

professional

People in the same profession like the National Press Club, Lawyers Club or Friars Club

professional club

Operate for profit

proprietary club

Clubs that operate on a for profit based are known as:

proprietary clubs

The treasurer of the club is responsible for:

providing advice on financial matters, preparing budgets and control systems

Fairs, festivals and events are:

public celebrations staged throughout the world

The stage of event management that is the time for asking questions about a potential event

research

You have been approached by a client to provide a proposal for their annual corporate recognition event, in order to prepare your proposal you will need information about the following: event location, event focus and event outcomes. What phase of the meeting planning process would you be involved in?

research

A lecture and a dialog that allows participants to share experiences in a particular field is a:

seminar

Incentive houses work with companies to:

set up incentive plans for company employees to motivate them

When choosing a location for an association meeting all of the following are important considerations except: food and beverage shopping opportunities distance attendees must travel availability of hotel facilities

shopping opportunities

Which company has earned the title of "World's Largest Regional Theme Park Company?"

six flags

Uses Conference Centers

smaller groups (50-100)

members have similar socioeconomic backgrounds and are usually in different professions

social club

Recognizes a unique moment in time with ceremony and ritual to satisfy specific needs

special events

The first animated film to feature Mickey Mouse was:

steamboat willie

The oldest social club in America is thought to be:

the Fish House in Philadelphia

An example of a professional club would be:

the National Press Club

A key skill that an event planner who wants to work with charity or fundraising events must have is:

the ability to plan the event based on a set and limited budget

One of the challenges presented by changing technology as it relates to the special events field is:

the need to continually master new software programs and applications

An event that brings together sellers of products and services, where they can show their wares to a group of attendees is known as a:

trade show or exposition

take out

trends

Mankind has a true need to celebrate.

true

Personalized service and Face Recognition and Name recall is the expectation for members at all clubs.

true

The Environmental Institute for Golf or EIFG lists basic sustainable practices for club management.

true

Theme Parks use Event Tourism to increase visitation during slower times.

true

With regards to country clubs, to be highly exclusive, only Full Memberships are offered.

true

clubs for alumni or alumnae usually located in high rent districts

university club

monthly charge for f&b whether used or not

utilization fee

A career in Event Planning starts with:

volunteering

_____________ is considered the first major water park in the U.S.

wet 'n wild

A small group led by a facilitator or trainer that generally includes exercises to enhance skills or develop knowledge of a specific topic is known as a __________________________________.

workshop

A small group led by a facilitator or trainer that generally includes exercises to enhance skills or develop knowledge of a specific topic is known as a:

workshop