Final Exam

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The name of a process usually ends with what file extension? Select one: a. ".jpg" b. ".exe" c. ".doc" d. ".msc"

".exe"

Which of these is not a valid Microsoft Office file extension? Select one: a. ".docx" b. ".pptx" c. ".gif" d. ".doc"

"gif"

What switch to the Linux cp command allows it to copy multiple folders and files? Select one: a. -l b. -R c. -f d. -m

-R

Which string displayed using the ls -l command in a Linux terminal indicates that group permissions are set to read and modify? Select one: a. -rm-rm-r-- b. -rw-rw-r-- c. -rwxr--rw- d. -rmxrm-rm-

-rw-rw-r--

If you use the _______________ switch, ping continuously sends ping packets until you stop it with the break command. Select one: a. -t b. -l c. -c d. /c

-t

The vast majority of users will go with a(n) _______________ panel with a(n) _______________ backlight. Select one: a. TN, direct LED b. CCFL, direct LED c. VA, direct LED d. IPS, edge LCD

. IPS, edge LCD

A Windows command switch is expressed by using which character? Select one: a. - b. : c. \ d. /

/

What character represents the root of a Linux file system? Select one: a. \ b. > c. & d. /

/

Which of these characters gives you all possible switches for a Windows command? Select one: a. /? b. /H c. /S d. /P

/?

Marketed as and now generally accepted as a true 4G technology, LTE networks feature theoretical speeds of up to ______________ download and 100 Mbps upload? Select one: a. 75 Mbps b. 150 Mbps c. 500 Mbps d. 1 Gbps

1 Gbps

The minimum recommended CPU requirements for a Windows 64-bit thick client are _______________. Select one: a. 1 gigahertz (GHz) processor b. 2 GHz processor c. 4 cores d. an Intel or AMD processor

1 gigahertz (GHz) processor

What is the maximum SATA device cable length? Select one: a. 18 inches b. 1 meter c. 2 meters d. 3 meters

1 meter

What is the maximum distance of a Class 3 Bluetooth device? Select one: a. 100 meters b. 10 meters c. 1 meter d. 5 meters

1 meter

The highest capacity DVD versions store roughly _______________ of data. Select one: a. 8 GB b. 16 GB c. 24 GB d. 32 GB

16 GB

By default, what is the maximum partition size NTFS supports on a dynamic disk? Select one: a. 2 TB b. 16 TB c. 18,446,744,073,709,551,616 bytes d. 16 exabytes

16 TB

By default, what is the maximum partition size NTFS supports on a dynamic disk? Select one: a. 2 TB b. 16 TB c. 18,446,744,073,709,551,616 bytes d. 16 exabytes

16 TB

What is the common ratio for laptops today? Select one: a. 4:3 b. 16:9 c. 16:11 d. 4:4

16:9

Which aspect ratio is used in widescreen monitors? Select one: a. 4:3 b. 3:4 c. 10:16 d. 16:9

16:9

How wide are all equipment racks? Select one: a. 16 inches b. 19 inches c. 20 inches d. 24 inches

19 inches

In the IPv6 address 2001::3210:800:200C:CF:1234, how many groups of four zeros does the "::" notation represent? Select one: a. 2 b. 4 c. 8 d. 1

2

What is the default Pass Count with Windows Memory Diagnostic Tool? Select one: a. 1 b. 2 c. 3 d. 4

2

What is the gain from a typical WAP? Select one: a. 1 dB b. 2 dB c. 10 dB d. 12 dB

2 dB

What is the maximum eSATA device cable length? Select one: a. 18 inches b. 1 meters c. 2 meters d. 3 meters

2 meters

At what frequency range do the 802.11b- and 802.11g-based wireless technologies operate? Select one: a. 2.4 GHz b. 3.4 GHz c. 4.4 GHz d. 5.4 GHz

2.4 GHz

What frequencies does 802.11n use? Select one: a. 2.4 and 5 GHz b. 11 and 54 MHz c. 5 and 24 GHz d. 2.4 and 11 MHz

2.4 and 5 GHz

What port numbers are used by FTP? Select one: a. 443 and 444 b. 20 and 21 c. 23 and 25 d. 80 and 110

20 and 21

To create realistic movement, the 3-D world must refresh at least _______________ times per second. Select one: a. 10 b. 16 c. 24 d. 32

24

What port number is used by SMTP? Select one: a. 23 b. 25 c. 110 d. 144

25

Under the class system, what was the default subnet mask of Class C addresses? Select one: a. 255.0.0.0 b. 255.255.0.0 c. 255.255.255.0 d. 255.255.255.255

255.255.255.0

Most current laptops use what kind of DDR4 SO-DIMMs? Select one: a. 144-pin b. 200-pin c. 204-pin d. 260-pin

260-pin

At what speed does the SATA 2.0 specification perform? Select one: a. 1.5 GBPS b. 2.0 GBPS c. 3.0 GBPS d. 6.0 GBPS

3.0 GBps

What size audio port do laptops have? Select one: a. 2.5-mm b. 3-mm c. 3.5-mm d. 2-mm

3.5-mm

What is the correct humidity range for computer equipment? Select one: a. 0-20 percent b. 10-20 percent c. 30-40 percent d. 60-80 percent

30-40 percent

Average LCD panels are around _______________, which most monitor authorities consider excellent brightness. Select one: a. 100 kHz b. 100 bits c. 300 pixels d. 300 nits

300 nits

How many bits are in an IPv4 address? Select one: a. 32 b. 64 c. 16 d. 128

32

What is the storage capacity of a Secure Digital Extended Capacity (SDXC) card? Select one: a. 4 MB to 4 GB b. 4 GB to 32 GB c. 32 GB to 2 TB d. 128 MB to 2 GB

32 GB to 2 TB

An 8×4×32× CD-RW drive reads at a speed of _______________. Select one: a. 4× b. 8× c. 24× d. 32×

32x

What is the maximum capacity for data transfer between infrared devices? Select one: a. 1 Mbps b. 2 Mbps c. 3 Mbps d. 4 Mbps

4 Mbps

How many bits does WEP encryption use to scramble data packets? Select one: a. 20 b. 30 c. 40 d. 50

40

Thunderbolt 3 offers throughput up to _______________ Gbps at half the power consumption of Thunderbolt 2. Select one: a. 10 b. 20 c. 30 d. 40

40

How many host IDs does a /20 network support? Select one: a. 1,048,574 (220 - 2) b. 65,536 (216) c. 4094 (212 - 2) d. 64 (26)

4094 (212 - 2)

What port number is used by HTTPS? Select one: a. 43 b. 143 c. 443 d. 343

443

How long is a MAC address? Select one: a. 16 bits b. 32 bits c. 48 bits d. 64 bits

48 bits

What is the maximum data transfer speed that USB 2.0 can handle? Select one: a. 5 Mbps b. 5 Gbps c. 480 Mbps d. 480 Gbps

480 Mbps

A device that goes into a 7-inch space is called a _______________. Select one: a. crimper b. boot c. punchdown block d. 4U

4U

At what frequency range does the 802.11a-based wireless technology operate? Select one: a. 7 GHz b. 5 GHz c. 3 GHz d. 1 GHz

5 GHz

What is the maximum data transfer speed that USB 3.0 can handle? Select one: a. 1.5 Gbps b. 5 Gbps c. 10 Mbps d. 10 Gbps

5 Gbps

What is the maximum cable length allowed by USB 1.1 and USB 2.0 specifications? Select one: a. 1.5 meters b. 3 meters c. 5 meters d. 10 meters

5 meters

How much data can a dual-layer Blu-ray disc store? Select one: a. 16 GB b. 25 GB c. 50 GB d. 80 GB

50 GB

What is the speed at which the 802.11g wireless technology transfers data? Select one: a. 11 Mbps b. 20 Mbps c. 54 Mbps d. 64 Mbps

54 Mbps

Most fiber Ethernet networks use _______________ multimode fiber optic cable. Select one: a. RJ-11 b. RG-58 c. AWG 22-26 d. 62.5/125

62.5/125

The CD-RW format essentially takes CD-media to the functional equivalent of a(n) _______________flash-media drive. Select one: a. 650-MB b. 700-MB c. 850-MB d. 4.37 GB

650-MB

Under the class system, how many host IDs were available in a Class B network? Select one: a. 254 (28 - 2) b. 65534 (216 - 2) c. 1024 (210) d. 127 (27 - 1)

65534 (216 - 2)

Batteries should be charged to at least how much when in storage? Select one: a. 70-80 percent b. 10-20 percent c. 80-100 percent d. 0-10 percent

70-80 percent

Which wireless networking standard supports data throughput of up to 11 Mbps? Select one: a. 802.11a b. 802.11b c. 802.11c d. 802.11g

802.11b

Which wildcard character replaces a single character in the command-line interface? Select one: a. ~ b. % c. + d. ?

?

Which character in a password is most helpful in defeating common word hacks? Select one: a. @ b. 3 c. X d. w

@

What is the successor to APM and specifies global and sleeping power states? Select one: a. ACPI b. SMM c. Energy Star d. Li-Ion

ACPI

Which standard or protocol represents a security improvement in WPA2 over WEP and WPA? Select one: a. EAP b. IrDA c. AES d. TCP/IP

AES

Which organization established the UTP cable categories? Select one: a. CompTIA b. Microsoft c. ANSI/TIA d. Cisco

ANSI/TIA

What do 3-D game programs use to send standard video commands to the device driver? Select one: a. AGIs b. AKIs c. APIs d. ARIs

APIs

The Hewlett-Packard system for controlling printers is _______________. Select one: a. PCL b. PostScript c. ASCII d. Unicode

ASCII

What is another term for thin film transistor (TFT) technology? Select one: a. Active matrix b. Dual scan matrix c. Dual-scan passive matrix d. Passive matrix

Active matrix

What wireless network mode can quickly be used to share files and printers without a WAP? Select one: a. Ad hoc b. Infrastructure c. Multiple access d. WAN

Ad hoc

Which tab in Task Manager can be used to stop an application? Select one: a. Applications b. Services c. Processes d. Performance

Applications

What is one major risk of editing the Registry? Select one: a. Malware infecting the computer b. Applications not starting up c. Applications being uninstalled d. E-mails being sent unintentionally

Applications not starting up

How is the Registry organized? Select one: a. As a tree structure b. As a flat structure c. As a relational structure d. As a peer structure

As a tree structure

Which type of PC is more likely to require a very high-end sound interface? Select one: a. Graphics workstation b. Virtualization workstation c. Audio editing workstation d. Thin client

Audio editing workstation

Which type of PC is more likely to require a very high-end sound interface? Select one: a. Graphics workstation b. Virtualization workstation c. Audio editing workstation d. Thin client

Audio editing workstation

Which type of PC utilizes specialized input devices, referred to as control surfaces, that mimic the look and feel of older, analog mixing consoles? Select one: a. Virtualization workstation b. Audio editing workstation c. Graphics workstation d. Home-theater PC

Audio editing workstation

How does a computer determine who can or should access it, and once accessed, what that user can do? Select one: a. Decryption b. Authentication c. Encryption d. Transparency

Authentication

What process determines what a legitimate user can and cannot do on a system? Select one: a. Accessibility b. Authorization c. Permission propagation d. Inheritance

Authorization

IPv4 addresses in the range 169.254.0.1 to 169.254.255.254 represent which feature? Select one: a. Domain Name Service b. Dynamic Host Control Protocol c. Automatic Private IP Addressing d. Hyper Text Transfer Protocol

Automatic Private IP Addressing

What type of problem does the error message "No Boot Device Present" indicate? Select one: a. The boot file is missing or corrupted. b. The hard drive containing the operating system has died. c. The FAT has been corrupted. d. The active partition has failed.

B. The hard drive containing the operating system has died.

What term refers to the maximum speed at which data can be transferred? Select one: a. Bandwidth b. Redundancy c. Amplitude d. Velocity

Bandwidth

What tool is offered by Windows Ultimate and Enterprise editions to encrypt entire hard drives? Select one: a. NTFS b. BitLocker c. TPMs d. TrueCrypt

BitLocker

A Windows stop error is better known as the _______________. Select one: a. Windows Recovery Screen b. Windows Panic Screen c. Black Screen of Death d. . Blue Screen of Death

Blue Screen of Death

What wireless technology is often used to connect headsets to smartphones? Select one: a. WPA-Enterprise b. WPA-PSK c. AES d. Bluetooth

Bluetooth

Which file contains information about the various operating systems installed on the system? Select one: a. Boot Configuration Data (BCD) file b. Ntoskrnl.exe c. Task Manager d. Winload.exe

Boot Configuration Data (BCD) file

Which file is the Windows Boot Manager? Select one: a. Ntldr b. Ntoskrnl.exe c. Bootmgr d. Bootload.exe

Bootmgr

What incoming frame type do routers automatically destroy by design? Select one: a. Unicast b. Broadcast c. Multicast d. Semicast

Broadcast

How are dots put onto the surface of paper from a direct thermal printer? Select one: a. Through spraying b. By etching c. Through embedding d. By burning

By burning

How is the amount of CPU time used by a process measured in Task Manager? Select one: a. By priority b. In seconds c. By percentage d. In kilobytes

By percentage

In Windows, hard drive partitions are usually start with the letter _______________. Select one: a. A: b. B: c. C: d. D:

C:

What is the default primary partition for Windows? Select one: a. A: b. B: c. C: d. F:

C:

DVD-ROM is the DVD-equivalent of the standard _______________ data format. Select one: a. CD-RAM b. CD-ROM c. CD-RW d. CD-R

CD-ROM

The dye-sublimation printing technique is an example of what method of color printing? Select one: a. PPM b. RGB c. CMYK d. LEDS

CMYK

What method do wireless networks use to determine if other nodes are currently broadcasting? Select one: a. CSMA/CD b. CSMA/CA c. Dipole antennae d. MIMO

CSMA/CA

Which Cat level supports 10-Gbps networks at 100-meter segments and provides shielding for individual wire pairs reducing crosstalk and noise problems? Select one: a. Cat 5e b. Cat 6a c. Cat 6e d. Cat 7

Cat 7

What enables you to connect to the Internet through a network-aware smartphone, tablet, or other mobile device? Select one: a. 802.11b b. 802.11n c. MAC filtering d. Cellular wireless network

Cellular wireless network

A user account with the ___________ permission can give or take away permissions for other accounts.

Change

What WAP settings should be adjusted in an environment with overlapping Wi-Fi signals? Select one: a. Channel and frequency b. SSID and MAC filtering c. Default user name and password d. Encryption protocols

Channel and frequency

What is another term for a snapshot? Select one: a. Checkpoint b. Backup c. Rollback d. File

Checkpoint

What is the name of Google's Linux-based computer? Select one: a. Chromebook b. GoogleBook c. Google Computer d. Linuxbook

Chromebook

What should you do if your dot-matrix printer output is covered with dots and small smudges? Select one: a. Replace the drum. b. Clean the platen. c. Clean the printhead. d. Replace the cartridge.

Clean the platen

Sally is a member of multiple groups. A file has been granted different permissions to these different groups. What is Sally's effective permission? Select one: a. Combined permissions of all groups b. Full Control c. Most restrictive permissions of all groups d. No permission until explicitly granter

Combined permissions of all groups

What tool is provided in Windows to facilitate sharing data objects between applications and computers? Select one: a. The Registry b. TCP/IP c. Component Services d. ODBC

Component Services

You don't have to count on the automatic creation of restore points. You can open System Restore at any time and simply select _______________. Select one: a. Set restore point b. Create a restore point c. Trigger restore point d. Enable restore point

Create a restore point

What hexadecimal value is represented by the binary value 1101? Select one: a. B b. C c. D d. E

D

What protocol uses port numbers 67 and 68? Select one: a. DHCP b. DNS c. HTTP d. FTP

DHCP

What service automatically assigns IP addresses? Select one: a. DNS b. DHCP c. HTTP d. TCP/IP

DHCP

With most ISPs, a(n) ______________ server will provide your computer with the proper TCP/IP information. Select one: a. SMTP b. WWW c. Telnet d. DHCP

DHCP

An application particularly relies on which type of files? Select one: a. EXE b. DLL c. NFO d. CTD

DLL

Many computers can share a smaller pool of routable IP addresses with _______________. Select one: a. DNAT b. IMAP4 c. Port 80 d. Remote Desktop

DNAT

What service translates easily remembered names such as google.com to IP addresses? Select one: a. DHCP b. TCP/IP c. HTTP d. DNS

DNS

______________ connections to ISPs use a standard telephone line with special equipment on each end to create always-on Internet connections at speeds much greater than dial-up. Select one: a. FTTN b. ISDN c. DSL d. Broadband cable

DSL

Which kind of entries point OBDC to a database and are created and managed by the user through the Data Source Administrator? Select one: a. DNS b. DSN c. DHCP d. DCOM

DSN

Which type of DVD media has a storage capacity of 7.95 GB? Select one: a. DVD-5 b. DVD-9 c. DVD-10 d. DVD-18

DVD-9

Which DVI connector accepts either a DVI-D or DVI-A connection? Select one: a. DVI-I b. DVI-DI c. DVI-A d. DVI-B

DVI-I

Which key value data type is limited to exactly 32 bits? Select one: a. QWORD b. DWORD c. Binary d. String

DWORD

What is the address of the "LAN" side of a router called? Select one: a. Static IP address b. IPv4 address c. Default gateway d. Dynamic address

Default gateway

What term refers to a laptop that features a massive screen, a full size keyboard, an optical drive (or maybe two), and plenty of hard drive space? Select one: a. Netbook b. Chromebook c. Notebook d. Desktop Replacement

Desktop Replacement

What Control Panel applet is used to manage printers and faxes in Windows 7/8/8.1? Select one: a. Devices and Printers b. Hardware c. Printers and Faxes d. Printers and Hardware

Devices and Printers

The Integrated Services Digital Network (ISDN) sends telephone transmissions across what type of lines? Select one: a. Analog b. Digital c. Integrated d. Steel

Digital

What type of signal does a computer use to communicate? Select one: a. Analog b. Digital c. Encrypted d. Wave

Digital

What is the standard straight-wire omnidirectional wireless antenna called? Select one: a. Omnipole b. Unipole c. Dipole d. Bipole

Dipole

What is another name for a folder? Select one: a. Directory b. Program c. System d. Tree

Directory

The labels on the tab buttons on the Driver tab of the Windows Device are Driver Details, Update Driver, Roll Back Driver, Uninstall, and ______________. Select one: a. Install b. Enable c. Disable d. Driver Status

Disable

Which setting in Windows 7's Compatibility tab disables all display features such as Aero? Select one: a. Disable advanced features b. Disable display scaling on high DPI settings c. Disable desktop composition d. Disable Aero desktop

Disable desktop composition

What tool identifies files that can be deleted to gain more hard drive space? Select one: a. System Restore b. Disk Restore c. Disk Defragmenter d. Disk Cleanup

Disk Cleanup

Which term refers to the mirroring technique in which each drive has its own controller? Select one: a. Disk duplexing b. Disk striping c. Disk striping with parity d. Super-disk mirroring

Disk duplexing

What tool can you use in Windows to configure and manage hard drives and RAID levels? Select one: a. FDISK b. Disk Management c. AHCI d. Device Manager

Disk management

What kind of printer uses a grid of tiny pins, also known as printwires, to strike an inked printer ribbon and produce images on paper? Select one: a. Dot-matrix b. Inkjet c. Laser d. Thermal

Dot-matrix

What are 9-pin dot-matrix printers generically called? Select one: a. Economy quality b. Near-letter quality c. Draft quality d. Letter quality

Draft qualiyu

Which standard or protocol provides a security improvement that WPA addresses over WEP? Select one: a. EAP b. IrDA c. SWAP d. TCP/IP

EAP

What is a wireless service area that has been extended by adding more WAPs? Select one: a. EWAP b. SID c. BSS d. EBSS

EBSS

What must you normally accept when installing a Windows operating system? Select one: a. Default settings b. Slow response time c. A plethora of GUIs d. An End User License Agreement (EULA)

EULA

What must you normally accept when installing a Windows operating system? Select one: a. Default settings b. Slow response time c. A plethora of GUIs d. An End User License Agreement (EULA)

EULA

Which automatic startup option should you choose when you require a default video driver to troubleshoot a video problem? Select one: a. Last Known Good Configuration b. Enable Low-Resolution Mode c. Safe Mode d. Safe Mode with Command Prompt

Enable Low-Resolution Mode

What techniques provide the only true way to protect your data from access by any other user? Select one: a. Regular backups b. Authorization c. Encryption d. Authentication

Encryption

Digital Equipment, Intel, and Xerox invented the first network in the mid-1970s and created what eventually became _______________. Select one: a. Ethernet b. NetBEUI c. TCP/IP d. NetBIOS

Ethernet

What tool in the Windows operating system is used to monitor various log files? Select one: a. Device Manager b. Drivers c. Event Viewer d. System Restore

Event Viewer

Which key in the Windows command-line interface brings back the previous command, one letter at a time? Select one: a. F1 b. F3 c. F10 d. F12

F1

What key is pressed during boot-up to boot directly into Safe Mode? Select one: a. F1 b. F3 c. F5 d. F8

F5

What key is pressed during boot-up to access the Advanced Startup Options menu? Select one: a. F1 b. F3 c. F5 d. F8

F8

Which code indicates that a sector in the hard drive is bad? Select one: a. 0000FFFF b. 0000FFF7 c. 00000007 d. 00000000

FFF7

What service runs from the provider straight to a home or office, using fiber the whole way? Select one: a. FTTP b. FTP c. SFTP d. FTTN

FTTP

How many root keys are in the Registry? Select one: a. Four b. Five c. Six d. Seven

Five

How many binary characters are represented by one hexadecimal character? Select one: a. Two b. Four c. Eight d. Ten

Four

What special key on a laptop enables a user to switch features on and off, such as wireless networking, cellular networking, and Bluetooth? Select one: a. Function (FN) b. Control (CTRL) c. Alternate (ALT) d. Spacebar (SP)

Function (FN)

Which VMware product is used on macOS? Select one: a. ESX b. Virtual PC c. Fusion d. Hyper-V

Fusion

What newer type of drive partitioning overcomes the limits of MBR drives? Select one: a. Dynamic disks b. GPT c. MBR2 d. LBA

GPT

What type of access is granted if you log on to a computer remotely as administrator with no password? Select one: a. Administrator b. Standard user c. Power user d. Guest

Guest

Some projectors use a connection technology called _______________ that enables long-range connectivity for uncompressed HD video and audio over Cat 5a or Cat 6 network cables. Select one: a. Thunderbolt 1 b. HDBaseT c. USB Type-C d. MiniDisplayPort

HDBaseT

What digital ports support a second monitor on many laptops? Select one: a. HDMI, DisplayPort, and DVI b. USB and VGA c. Tiny-HDMI and DVI d. Lightningbolt, VGA, and DVI

HDMI, DisplayPort, and DVI

Which Registry root key defines the standard class objects used by Windows? Select one: a. HKEY_CURRENT_CONFIG b. HKEY_USERS c. HKEY_CLASSES_ROOT d. HKEY_LOCAL_MACHINE

HKEY_CLASSES_ROOT

Which Registry root key root key defines which option is being used currently, assuming that more than one is specified in HKEY_LOCAL_MACHINE? Select one: a. HKEY_CURRENT_CONFIG b. HKEY_USERS c. HKEY_CLASSES_ROOT d. HKEY_CURRENT_USER

HKEY_CURRENT_CONFIG

Which Registry root key contains all the data for a system's non-user-specific configurations? Select one: a. HKEY_CURRENT_CONFIG b. HKEY_USERS c. HKEY_CLASSES_ROOT d. HKEY_LOCAL_MACHINE

HKEY_LOCAL_MACHINE

What special type of "suspend" occurs when critical configuration information is written to the hard drive? Select one: a. Enabled b. Standby c. Soft power d. Hibernation

Hibernation

What are Registry files called? Select one: a. Hives b. Nodes c. DSNs d. Leafs

Hives

Which device makes all computers share a given bandwidth? Select one: a. Switch b. Hub c. Router d. DNS server

Hub

Every Tier 1 and Tier 2 provider leases connections to the Internet to companies called ______________. Select one: a. Internet Connection Sharing (ICS) b. Integrated Services Digital Network (ISDN) c. Internet service providers (ISPs) d. World Wide Web (WWW)

Internet service providers (ISPs)

If you hear a hissing sound coming from the LCD, which component is most likely about to fail? Select one: a. Battery b. Yoke c. Vacuum tube d. Inverter

Inverter

Which LCD components are powered by a high-voltage electrical circuit that can give you a nasty shock? Select one: a. CCFL frontlights b. Convergers c. Low-voltage b-nodes d. Inverters

Inverter

Which Linux command lists the contents of a directory? Select one: a. dir b. ls c. list d. mv

Is

During the laser printer process, after the erase lamp exposes the entire surface of the photosensitive drum to light, what happens to the photosensitive coating? Select one: a. It becomes bright. b. It becomes electrically charged. c. It becomes conductive. d. It becomes nonconductive.

It becomes conductive

What is a popular VMM in the Linux world? Select one: a. Hyper-V b. Parallels c. Fusion d. KVM

KVM

Which current authentication method is typically used over a LAN? Select one: a. CHAP b. Kerberos c. MS-CHAP d. PAP

Kerberos

What is the Linux version of a Windows stop error? Select one: a. BSoD b. OS error c. Red alert d. Kernel panic

Kernel panic

What term describes a group of networked computers that are typically located no more than a few hundred meters apart at most? Select one: a. LAN b. Homegroup c. Domain d. Workgroup

LAN

What type of screen does a portable device use? Select one: a. CRT b. LCD c. LED d. Plasma

LCD

Which protocol enables operating systems and applications to access directories? Select one: a. SNMP b. SAMBA c. SMB d. LDAP

LDAP

Which automatic startup option should you choose when Windows' startup fails immediately after installing a new driver but before you have logged on again? Select one: a. Last Known Good Configuration b. Enable Low-Resolution Mode c. Safe Mode with Networking d. Safe Mode with Command Prompt

Last Known Good Configuration

What term refers to the amount of time a packet takes to get to its destination? Select one: a. Latency b. Handshaking c. TTL d. PTS

Latency

Which operating system, when added as a virtual machine, requires a separate, licensed copy? Select one: a. Microsoft Windows b. Ubuntu Linux c. FreeDOS d. OpenBSD

Microsoft Windows

What device turns digital data into an analog signal for sending it over the telephone line, and then turns it back into digital data when it reaches the other end of the connection? Select one: a. Modem b. Server c. Telephone d. Terminal

Modem

Which NTFS permission for a folder is defined as enabling you to read, write, and delete both files and subfolders? Select one: a. Full Control b. Modify c. List Folder Contents d. Read

Modify

Which term specifies a type of nonvolatile flash memory that current SSD devices use to retain data when power is turned off or disconnected? Select one: a. ATAPI-6 b. ATA-7 c. AHCI d. NAND

NAND

Authorization for Windows' files and folders is controlled by the _______________ file system, which assigns permissions to users and groups. Select one: a. command line b. encrypting c. NTFS d. administrative

NTFS

What is the primary tool Windows uses for providing authorization? Select one: a. NTFS b. Shared folders c. Local Security Policy d. Parental Controls

NTFS

Which file system enables a user to adjust the cluster size? Select one: a. FAT16 b. FAT32 c. FAT64 d. NTFS

NTFS

Where is the location for an omni-directional antenna in your home or office? Select one: a. On the roof b. Adjacent to the outside wall c. Near the center d. In a basement

Near the center

What is another name for the Service Set Identifier parameter? Select one: a. Network address b. Network name c. Network path d. Network protocol

Network name

In Windows 7, which UAC notification level is the default setting? Select one: a. Always notify b. Notify me only when programs try to make changes c. Notify me only when programs try to make changes (do not dim my desktop) d. Never notify

Notify me only when programs try to make changes

What key might be turned on if you're getting numbers when you're expecting to get letters? Select one: a. Caps Lock b. Keyboard switch c. Num Lock d. Function

Num Lock

What coding standard allows programmers to write databases and applications to locate and access a database without worrying about the application or operating system in use? Select one: a. ODBC b. Component Services c. Java d. Microsoft .NET

ODBC

_______________ screens use organic compounds between the glass layers that light up when given an electrical charge, which means they require no backlight at all. Select one: a. TFT b. DLP c. OLED d. CCFL

OLED

A counter tracks specific information about a(n) ________________. Select one: a. Object b. Task c. Tool d. User

Object

How many physical lines does the Basic Rate Interface (BRI) setup use? Select one: a. One b. Two c. Three d. Four

One

By default, who has complete control over a folder or file? Select one: a. Owner b. Administrator c. All users d. Power users

Owner

What type of wireless network is very small and designed for "quick-and-dirty" jobs? Select one: a. PAN b. WAN c. LAN d. MAN

PAN

Ancient laptops might have what type of drive? Select one: a. SSD b. SSHD c. SATA d. PATA

PATA

What fast expansion card standard was developed to replace PCI and AGP? Select one: a. LCD b. DirectX c. PCIe d. DVI

PCIe

_______________ are a part of the frame. Select one: a. Hosts b. Packets c. Datagrams d. Protocols

Packets

What process needs to be undertaken to enable Bluetooth devices to create a secure connection? Select one: a. Pairing b. Duplicating c. Searching d. Finding

Pairing

What is a virtualization product that works on macOS? Select one: a. Virtual PC b. Parallels Desktop c. KVM d. Hyper-V

Parallels Desktop

What can be typed in the Windows Search bar to open the Windows performance tool? Select one: a. Perfmon.mmc b. Monitor.mmc c. Perform.msc d. Perfmon.msc

Perfmon.mmc

Which tab in the Task Manager shows information about CPU usage, available physical memory, and the size of the disk cache? Select one: a. Performance b. Networking c. User d. Services

Performance

Which Windows 7 tool gives you an overview of how a PC has behaved over time, showing important events such as application or OS crashes? Select one: a. Performance console b. Reliability and Performance Monitor c. System Monitor d. Performance Monitor

Performance Monitor

What is the act of trying to get people to give their user names, passwords, or other security information by pretending to be someone else electronically? Select one: a. Phishing b. Dumpster diving c. System crashing d. Tailgating

Phishing

Which feature allows you to plug a single Ethernet cable into the WAP to provide both power and a network connection? Select one: a. PoE b. SID c. ESSI d. PoW

PoE

What is one way to start Task Manager? Select one: a. Press ctrl-alt-delete and select Task Manager. b. Press ctrl-alt-enter and select Task Manager. c. Press ctrl-shift-delete and select Task Manager. d. Press ctrl-shift-f1 and select Task Manager.

Press ctrl-alt-delete and select Task Manager.

Which tab shows you every running process on your computer? Select one: a. Applications b. Services c. Processes d. Performance

Processes

Which group would make the most use of the features in graphics workstations? Select one: a. Gamers b. Professional photographers c. Video editors d. Sound technicians

Professional photographers

Which software enables multiple connections to the Internet to go through one protected computer? Select one: a. Firewall b. Mail server c. Network d. Proxy server

Proxy server

Which key value data type is limited to exactly 64 bits? Select one: a. QWORD b. DWORD c. Binary d. String

QWORD

Your router can use a feature called _______________ to prioritize access to network resources. This feature enables you to ensure certain users, applications, or services are prioritized. Select one: a. Network Address Translation (NAT) b. Quality of Service (QoS) c. Internet Message Access Protocol version 4 (IMAP4) d. Lightweight Directory Access Protocol (LDAP)

Quality of Service (QoS)

As a minimum, what technology can be an inexpensive redundant storage option for thick clients? Select one: a. RAID 6 b. RAID 5 c. RAID 1 d. RAID 0

RAID 1

Disk mirroring/duplexing is also known as _______________. Select one: a. RAID 0 b. RAID 1 c. RAID 2 d. RAID 3

RAID 1

Windows 7 Professional, Enterprise, and Ultimate editions can create a mirror set with two drives for data redundancy, which is also known as _______________. Select one: a. RAID 0 b. RAID 1 c. RAID 5 d. RAID 6

RAID 1

Which type of dynamic disk requires three or more dynamic disks with equal-sized unallocated spaces? Select one: a. Simple b. Stripped c. RAID 5 d. Mirrored

RAID 5

Apart from hardware virtualization support, the second concern is _______________. Select one: a. RAM b. Network bandwidth and driver c. CPU d. Hard disk space and router

RAM

Like any other processor, a graphics processor needs _______________. Select one: a. RAM b. GPUs c. AGP buses d. HDMI connectors

RAM

What is the most important hardware component in virtualization? Select one: a. RAM b. Disk storage c. Video d. Sound

RAM

What should be added to a laser printer to resolve a memory overflow problem? Select one: a. RET b. RIP c. ROM d. RAM

RAM

What kind of chip is used by a laser printer to translate the raster image sent to the printer into commands for the laser? Select one: a. RAM b. RIP c. ROM d. UART

RIP

Which connector connects your telephone to the telephone jack in the wall of your house? Select one: a. RJ-45 b. RJ-11 c. RG-58 d. AWG 22-26

RJ-11

What feature is usually not included on hybrids, Ultrabooks, and other smaller portables? Select one: a. USB b. RJ-45 c. 802.11n d. Bluetooth

RJ-45

Which connector is typically used in Ethernet? Select one: a. RJ-45 b. RJ-11 c. RG-58 d. AWG 22-26

RJ-45

Which unit measures hard drive spindle speed? Select one: a. Revolutions per minute (RPM) b. Bytes per second (BPS) c. Reads per second (RPS) d. Writes per second (WPS)

RPM

Which command is a full-featured command-line Registry editor? Select one: a. Regedt32 b. Regsrv32 c. Reg d. Regedit

Reg

Which command can modify the Registry by adding (or registering) dynamic link library (DLL) files as command components? Select one: a. Regedit b. Reg c. Regsvr32 d. Regedt32

Regsvr32

What is the easiest fix for a missing DLL error? Select one: a. Use Task Manager to close the program. b. Refresh the PC. c. Restart the PC. d. Reinstall the program.

Reinstall the program.

What term describes the process of cleaning up after a virus infection? Select one: a. Remnants b. Remediation c. Quarantine d. Declassification

Remediation

What allows you to give anyone control of your desktop through an e-mail invitation? Select one: a. Secure Shell b. SMTP c. Proxy d. Remote Assistance

Remote Assistance

Which option nukes your system—all apps, programs, user files, user settings—and presents a fresh installation of Windows? Select one: a. Refresh your PC b. Reset your PC c. Restart your PC d. Repair your PC

Reset your PC

The System Restore tool in Windows enables you to create a _______________, which is a snapshot of the computer's configuration at a specific point in time. Select one: a. Time Snapshot b. Image c. Configuration Status d. Restore Point

Restore Point

A user has a credit card-sized card used to prove her identity with a PIN. What is this card called? Select one: a. Authorization card b. Biometric card c. Smart card d. Task card

Smart card

What allows a user to log into a computer with a card and PIN number? Select one: a. Expansion slot b. Memory card reader c. Smart card reader d. Smart port

Smart card reader

What process involves using or manipulating people inside the networking environment to gain access to that network from the outside? Select one: a. Internal virus b. Inside attack c. Hacking d. Social engineering

Social engineering

What tool is used to end programs that do not shut down normally? Select one: a. Control Panel b. Device Manager c. Event Viewer d. Task Manager

Task Manager

Which tool enables you to see all applications or programs currently running or to close an application that has stopped working? Select one: a. System Monitor b. Event Viewer c. System Configuration d. Task Manager

Task Manager

The term virtual desktop commonly refers to the multiple desktop environments you can access in modern operating systems, such as clicking the _______________ in Windows 10 and going to a second desktop. Select one: a. Task View icon b. Device Manager c. Control Panel d. Start button

Task View Icon

What command enables you to view running processes on a local or remote system? Select one: a. Taskview b. Control Panel c. Tasklist d. Services

Tasklist

Which tool transfers data via analog signals? Select one: a. Connector b. ISP c. Modem d. Telephone wire

Telephone wire

After entering IPCONFIG at a command prompt, you notice you are using an IP address in the 169.254.0.1 to 169.254.255.254 address range. What is most likely explanation for being assigned one of these addresses? Select one: a. The DHCP server is down. b. IPv6 addresses have run out. c. The DNS server is down. d. IPv4 addresses have run out.

The DHCP server is down.

What is stored in the \%SystemRoot%\System32\config folder? Select one: a. Boot files b. The Registry c. Group policies d. System files

The Registry

An unpopular, but necessary, security feature introduced in Windows Vista was _______________. Select one: a. NTFS b. UAC c. EFS d. WAC

UAC

What is the connectionless, unreliable data transfer protocol within the TCP/IP suite? Select one: a. TCP b. HTTP c. UDP d. HTML

UDP

What ports does the Service Location Protocol (SLP) use? Select one: a. UDP and TCP port 423 b. UDP and TCP port 427 c. UDP and TCP port 430 d. UDP and TCP port 435

UDP and TCP port 427

What is gradually replacing portable-specific expansion slots? Select one: a. FireWire b. PS/2 c. IEEE 1284 d. USB

USB

Most printers, scanner, and multifunction devices connect to a computer via a(n) _______________. Select one: a. proxy server b. FireWire port c. Ethernet cable d. USB port

USB port

What cable type do Ethernet networks typically use? Select one: a. Unlocked twisted pair (UTP) b. Solid twisted pair (STP) c. Unshielded twisted pair (UTP) d. Shielded twisted pair (STP)

Unshielded twisted pair (UTP)

Which tab in the Task Manager would you use to find out what programs are running under a certain user's account? Select one: a. Services b. Performance c. Networking d. User

User

What two sets of data does every folder and file on an NTFS partition list? Select one: a. User and group access and level of access b. Read and Execute permissions c. NTFS and FAT permissions d. Encryption and decryption attributes

User and group access and level of access

What company makes ESXi? Select one: a. Microsoft b. Red Hat c. Oracle d. VMware

VMWare

Which company was one of the earliest to make hypervisors, and arguably the one that put PC virtualization on the map? Select one: a. Solaris b. Microsoft c. VMware d. Amazon

VMWare

What company makes ESXi? Select one: a. Microsoft b. Red Hat c. Oracle d. VMware

VMware

Which of these virtualization products is a commercial product (i.e., not free)? Select one: a. KVM b. VMware Fusion c. Hyper-V d. VirtualBox

VMware Fusion

Which of these virtualization products is a commercial product (i.e., not free)? Select one: a. KVM b. VMware Fusion c. Hyper-V d. VirtualBox

VMware Fusion

What WPA/WPA2 encryption version uses a RADIUS server for secure authentication? Select one: a. WPA/WPA2-PSK b. SSIDv3 c. WPA/WPA2-Enterprise d. SSIDv4

WPA/WPA2-Enterprise

Which standard has a security flaw that allows a hacker to guess an eight-digit code? Select one: a. WPA b. WEP c. WPS d. WPA2

WPS

When a thermal printhead passes over the film ribbon, what melts onto the paper? Select one: a. Wax b. Toner c. Dye d. Ink

Wax

Which servers provide Web sites you access by using the HTTP protocol on port 80? Select one: a. File b. Mail c. Network d. Web

Web

Hyper-V is a part of which distribution? Select one: a. macOS b. Windows 7 c. Windows 10 d. Linux

Windows 7

The Action Center is found in which version of Windows? Select one: a. Windows XP b. Windows 10 c. Windows 7/8/8.1 d. Windows Server 2008

Windows 7/8/8.1

What should you open up to troubleshoot a suspected hardware problem? Select one: a. BIOS b. Windows Device Manager c. Windows update d. Task Manager

Windows Device Manager

When using dynamic disks, which version of Windows can create RAID 5 volumes? Select one: a. Windows 7 Professional b. Windows Enterprise c. Windows Server d. Windows 7 Ultimate

Windows Server

Your system can automatically contact Microsoft's Web sites and download critical updates through ________________. Select one: a. Windows Update b. Control Panel c. Service Pack d. Driver Release

Windows Update

What should you check first when troubleshooting wireless connectivity issues? Select one: a. Wireless configuration utility b. Wireless NIC link light c. Encryption settings d. Dipole gain

Wireless NIC link light

The file's _______________ indicates what type of program uses the data by looking at the _______________. Select one: a. partition; extension b. extension; location c. privileges; association d. association; extension

association; extension

Refresh/Restore is a Windows installation method that _______________. Select one: a. reinstalls an OS b. attempts to fix errors in an OS c. refreshes the screen during installation d. restores an OS to original factory status

attempts to fix errors in an OS

Refresh/Restore is a Windows installation method that _______________. Select one: a. reinstalls an OS b. attempts to fix errors in an OS c. refreshes the screen during installation d. restores an OS to original factory status

attempts to fix errors in an OS

When configuring controllers, if the controllers are enabled and the drive is properly connected, the drive should appear in CMOS through a process called _______________. Select one: a. autoboot b. SMARTscan c. HDdetect d. autodetection

autodetection

If you insert a software disc or USB drive, which file does Windows look for automatically? Select one: a. startup.inf b. setup.exe c. autorun.inf d. bootmgr

autorun.inf

To install application software in Windows, the system looks for the special file called __________ and automatically runs the programs in that file. Select one: a. autorun.txt b. instll.txt c. autoinstall.inf d. autorun.inf

autorun.inf

Which ATA revision introduced Self-Monitoring, Analysis, and Reporting Technology (S.M.A.R.T.)? Select one: a. ATA-2 b. ATA-3 c. ATA-6 d. ATA-7

b. ATA-3

Use _______________ to load minimal, generic and trusted drivers for troubleshooting purposes. Select one: a. original boot configuration b. safe mode c. privileged mode d. system preferences

safe mode

Opening a command line and running _______________ provides access to a utility called Local Security Policy. Select one: a. rwx.msc b. ls -l c. dir /p d. secpol.msc

secpol.msc

In a laser printer, the _______________ uses friction to isolate a single sheet from any others that were picked up. Select one: a. duplexing assembly b. separation pad c. transfer roller d. gearbox

separation pad

When combined together, accumulated patches are called _______________. Select one: a. a Windows update b. hotfixes c. a service packs d. updates

service packs

When combined together, accumulated patches are called _______________. Select one: a. a Windows update b. hotfixes c. a service packs d. updates

service packs

Virtual environments are stored as _______________. Select one: a. a set of links b. processes in RAM c. a set of files d. snapshots

set of files

How many wires are in the SATA interface? Select one: a. Four b. Eight c. Seven d. Eighty

seven

Which Windows command will power down a local or remote computer? Select one: a. restart b. poweroff c. shutdown d. reboot

shutdown

Which Windows command will power down a local or remote computer? Select one: a. restart b. poweroff c. shutdown d. reboot

shutdown

A(n) _______________ volume is similar to a primary partition, but in fact, is not a primary partition. Select one: a. mirrored b. simple c. spanned d. striped

simple

Virtualization occurs when a ________________ running specialized software creates environments within unique single files that _______________ other computers. Select one: a. single computer; manage b. database; manage c. single computer; replicate d. database; replicate

single computer, replicate

Network technologies that use laser light use __________ fiber optic cabling.

single-mode

A point-in-time backup of a virtual machine is called a _______________. Select one: a. full backup b. differential backup c. snapshot d. system status

snapshot

An intrusion prevention system will _______________. Select one: a. only prevent network intrusion b. prevent intrusion and also stop attacks as they are occurring c. prevent network intrusion by shutting down your computer d. provide batch warnings, but not operate real-time

prevent intrusion and also stop attacks as they are occurring

_______________ partitions are designed to support bootable operating systems. Select one: a. Basic b. Dynamic c. Extended d. Primary

primary

Assuming a printer is in good working order and online, what should you check next if nothing prints? Select one: a. Calibration b. Port settings c. Printer emulation d. Print spooler

print spooler

Processes are usually referred to by their _______________. Select one: a. globally unique identifier (GUID) b. service name c. executable name d. process identifier (PID)

process identifier (PID)

The command-line interface tells a user that it's ready to receive commands by displaying a specific set of characters called a(n) _______________. Select one: a. command b. key c. prompt d. signal

prompt

What Linux command displays the current working directory? Select one: a. pwd b. workdir c. dir d. ls

pwd

_______________ technology is commonly used in desktop and laptop hard drives, memory cards, cameras, USB thumb drives, and other handheld devices. Select one: a. Terminal b. Magnetic c. Solid-state d. Copper

solid-state

Laser printers are particularly effective for printing _______________. Select one: a. spot color b. full-color images c. complex images d. 256-bit color

spot color

What type of power connector do all PATA drives use? Select one: a. Mini b. Standard Molex c. P1 d. Sub

standard molex

Which component of a video workstation is important due to the large size of video files? Select one: a. Storage b. GPU c. Power supply fan d. Video card

storage

Why did CD-ROM makers invent the ISO-9660 file system? Select one: a. FAT and NTFS formats failed on CD-ROM media. b. CD-ROM makers wanted non-PC devices to read CDs. c. The royalties required by Microsoft and Apple were becoming prohibitive. d. CD-ROM makers wanted to collect royalties with the ISO technology.

b. CD-ROM makers wanted non-PC devices to read CDs.

Which term describes the difference between the darkest and lightest spots that the monitor can display? Select one: a. Brightness formation b. Contrast ratio c. Depth perception d. Pixilation

b. Contrast ratio

The proprietary _______________ technology from Texas Instruments uses a single processor and an array of tiny mirrors to project a front-view image. Select one: a. Brightness Formation b. Digital Light Processing (DLP) c. Edge LED Backlighting d. Direct LED Backlighting

b. Digital Light Processing (DLP)

What is a hidden partition that contains a restorable copy of an installed OS? Select one: a. Swap partition b. Factory recovery partition c. Simple volume d. Dynamic volume

b. Factory recovery partition

Early LCD backlights use _______________ technology, popular for its low power use, even brightness, and long life. a. bright light b. cold cathode fluorescent lamp c. pixels d. solar bulbs

b. cold cathode fluorescent lamp

Tier 1 providers own long-distance, high-speed fiber-optic networks called ______________. Select one: a. backbones b. connectors c. root servers d. telephones

backbones

VMware's ESXi is an example of a(n) _______________. Select one: a. operating system b. virtual machine c. bare-metal hypervisor d. sandbox

bare-metal hypervisor

Windows can create partitions using the _______________ disk. Select one: a. basic b. extended c. volume d. system

basic

Windows can create partitions using the _______________ disk. Select one: a. basic b. extended c. volume d. system

basic

Phone lines have a speed based on a unit called a ______________, which is one cycle per second. Select one: a. baud b. byte c. digit d. flux

baud

A MAC address is a(n) _______________ number. Select one: a. binary b. segmented c. randomized d. inverse

binary

A good patch cable should include a _______________. Select one: a. boot b. clip c. buckle d. clasp

boot

NetBoot is a tool that allows one to _______________. Select one: a. boot any computer over a network b. boot a macOS machine remotely c. dual-boot Windows and macOS d. disable network access during booting

boot a macOS machine remotely

What are the two critical boot files that risk corruption in Windows? Select one: a. bootmgr and bcd b. bootmgr and boot.ini c. bcd and mbr d. boot.ini and fixboot

bootmgr and bcd

Which command provides a detailed query about drives and volumes? Select one: a. reset b. initiate c. bootrec d. fsinfo

bootmgr and bcd

Which command rebuilds the boot sector for the active system partition? Select one: a. bootrec /fixmbr b. bootrec /scanos c. bootrec /fixboot d. bootrec /rebuildmbr

bootrec /fixboot

A LAN is almost always a _______________. Select one: a. homegroup b. broadcast domain c. workgroup d. bridge

broadcast domain

Which component of a video workstation is important due to the large size of video files? Select one: a. Storage b. GPU c. Power supply fan d. Video card

storage

A color LCD screen is composed of a large number of tiny liquid crystal molecules, called _______________, arranged in rows and columns between polarizing filters. Select one: a. dots b. backlights c. inverters d. sub-pixels

sub-pixels

A folder inside another folder is called a(n) _______________. Select one: a. root folder b. root file c. subfolder d. sub-system

subfolder

In Ethernet networks, a central box, called the______________, provides a common point of connection for network devices.

switch

Wireless access points can act as ____________and Internet routers.

switches

To change a basic disk to dynamic, right-click the drive icon and select _______________. Select one: a. Format as Dynamic b. Partition as Dynamic c. Convert to Dynamic Disk d. New Volume

c. Convert to Dynamic Disk

What type of battery will often go unnoticed and the symptoms it creates may be hard to identify? Select one: a. Swollen b. Hot c. Dead d. Cool

swollen

Which term is a type of controller that has chips with its own processor and memory? Select one: a. CMOS Northbridge controller b. BIOS controller c. Hardware RAID intelligent controllers d. Software RAID virtual controllers

c. Hardware RAID intelligent controllers

Which term is a type of controller that has chips with its own processor and memory? Select one: a. CMOS Northbridge controller b. BIOS controller c. Hardware RAID intelligent controllers d. Software RAID virtual controllers

c. Hardware RAID intelligent controllers

The Disk Management program in Windows Server versions can configure drives for _______________, and it works with PATA or SATA. Select one: a. RAID 0+1 b. RAID 0 or 10 c. RAID 0, 1, or 5 d. RAID 5 or RAID 10

c. RAID 0, 1, or 5

What type of USB ports and connectors are used for interfacing with a PC? Select one: a. Macro ports and micro connectors b. Micro ports and macro connectors c. USB A ports and connectors d. USB B ports and connectors

c. USB A ports and connectors

Less expensive SSDs typically implement less reliable _______________ memory technology in place of the more efficient _______________ technology to cut costs. Select one: a. dual-level cell (DLC), single-level cell (SLC) b. single-level cell (SLC), dual-level cell (DLC) c. multi-level cell (MLC), single-level cell (SLC) d. single-level cell (SLC), multi-level cell (MLC)

c. multi-level cell (MLC), single-level cell (SLC)

What tool is used to verify that all the individual wires are properly connected and in the correct location in a cable? Select one: a. RJ-45 crimper b. Volt meter c. Wire snips d. Cable tester

cable tester

During installation, one may decide to go with the default drivers because they _______________. Select one: a. will always work b. can be upgraded later c. must be used initially d. are available at no cost

can be upgraded later

Which command will allow you to go up a single directory level at a time? Select one: a. cd SPACE b. cd \ c. cd .. d. cd ENTER

cd ..

Which Windows command always navigates the command-line interface back to the root directory? Select one: a. cd .. b. cd \ c. cd / d. cd \..

cd \

A common SATA numbering method uses the term _______________ for each controller. Select one: a. pins b. channels c. lanes d. banks

channels

Which Linux command enables you to change the owner and the group with which a file or folder is associated? Select one: a. mount b. chmod c. crontab d. chown

chown

A named group of functions that defines what you can do with an object is called a ________________. Select one: a. hive b. counter c. class object d. performance object

class object

Installing an operating system onto a hard drive with no previous OS installed is known as a(n) _______________. Select one: a. clean install b. upgrade Install c. multiboot install d. new install

clean install

If you are using an administrator account during a software installation and you get prompted by the UAC, you should _______________. Select one: a. immediately stop the installation b. click Continue and finish the installation c. restart the installation d. change to a user account

click Continue and finish the installation

What term refers a large number of networked, virtualized servers combined with a powerful front end? Select one: a. Search engine b. Virtual machine c. Operating system d. Cloud computing

cloud computing

What term identifies how many colors can be displayed on a screen? Select one: a. Color depth b. Pixels c. Megahertz d. Nits

color depth

A text-based user interface, in which users type in instructions at a prompt, is also known as a _______________ interface. Select one: a. command-line b. graphical user c. mouse-enabled d. Windows-based

command-line

To change a basic disk to dynamic, right-click the drive icon and select _______________. Select one: a. Format as Dynamic b. Partition as Dynamic c. Convert to Dynamic Disk d. New Volume

convert to dynamic disk

To boot from a network installation, if there is no Preboot Execution Environment (PXE), _______________. Select one: a. create boot media that forces booting from network location b. use a different installation disk c. enter BIOS System SetUp and enable PXE d. find a server with a PXE

create boot media that forces booting from network location

To boot from a network installation, if there is no Preboot Execution Environment (PXE), _______________. Select one: a. create boot media that forces booting from network location b. use a different installation disk c. enter BIOS System SetUp and enable PXE d. find a server with a PXE

create boot media that forces booting from network location

Every 3-D game stores a number of image files called _______________. Select one: a. dots b. pixels c. signals d. textures

d textures

Higher-end monitors are capable of _______________ color, meaning the monitor can display _______________ color variations per channel. Select one: a. 8-bit, 256 b. 10-bit, 1024 c. 24-bit, 16.7 million d. 30-bit, over 1 billion

d. 30-bit, over 1 billion

_______________ is considered to be a good contrast ratio. Select one: a. 50:1 b. 100:1 c. 250:1 d. 450:1

d. 450:1

What should be used to clean LCD monitors? Select one: a. Liquid window cleaner b. Ammonia wipes c. Windshield washer liquid d. Antistatic monitor wipes

d. Antistatic monitor wipes

Which LCD component sends power to backlights that need AC electricity? Select one: a. Active matrix b. TFT c. GDDR5 d. Inverter

d. Inverter

To create a mount point, right-click on an unallocated section of a drive and choose _______________. Select one: a. Allocate Mount Point b. Create Mount Point c. New Mount Point d. New Simple Volume

d. New Simple Volume

Which SATA variety runs up to 16 GBPS? Select one: a. SATA 1.0 b. SATA 2.0 c. SATA 3.0 d. SATA 3.2

d. SATA 3.2

Which drive technology rules the roost the server market? Select one: a. Self-Monitoring, Analysis, and Reporting Technology (S.M.A.R.T.) b. Advanced Host Controller Interface (AHCI) c. Redundant array of independent (or inexpensive) disks (RAID) d. Small computer system interface (SCSI)

d. Small computer system interface (SCSI)

Which command shows the contents of the current directory in Windows? Select one: a. dir b. directory c. list d. show

dir

The standard copy/move commands can work on only one _______________ at a time. Select one: a. directory b. file c. program d. prompt

directory

What Windows tool finds additional space on a hard drive? Select one: a. Convert b. Defrag c. Disk Cleanup d. Disk Management

disk cleanup

What Windows tool finds additional space on a hard drive? Select one: a. Convert b. Defrag c. Disk Cleanup d. Disk Management

disk cleanup

Which term refers to the mirroring technique in which each drive has its own controller? Select one: a. Disk duplexing b. Disk striping c. Disk striping with parity d. Super-disk mirroring

disk duplexing

What Windows tool partitions a drive? Select one: a. Disk Management b. Disk Administrator c. FDISK d. Optimize Drives

disk management

A(n) _______________ is a network organization that centralizes user accounts, passwords, and access to resources. Select one: a. router b. home folder c. organizational unit d. domain

domain

What kind of printer is used with multipart forms such as those with point of sale machines? Select one: a. Dot-matrix b. Daisy-wheel c. Inkjet d. Color

dot-matrix

How is laser printer resolution measured? Select one: a. Color per inch b. Dots per inch c. Pixels per inch d. Bits per inch

dots per inch

To start an application manually in Windows, you should _______________. Select one: a. right-click on the application icon b. double-click on the disc icon in Explorer of File Explorer c. initiate an update of the application d. reboot Windows and start the system in protected mode

double-click on the disc icon in Explorer of File Explorer

You are printing from a dot-matrix printer and notice that the characters look chopped off at the top. What should you try adjusting? Select one: a. Toner b. Driver c. Cartridge d. Drum

driver

Which of these tools is considered a Web application? Select one: a. Microsoft Word b. Linux c. VirtualBox d. DropBox

dropbox?

A hacker who goes through the garbage looking for information is engaging in _______________. Select one: a. dumpster diving b. infiltration c. garbage scanning d. data destruction

dumpster diving

Printers can use _______________, which enable the printer to automatically print on both sides of the paper. Select one: a. bidirectional assemblies b. document feeders c. duplex assemblies d. fuser assemblies

duplex assemblies

A strong password is at least _______________ characters long and contains letters, numbers, and punctuation symbols. Select one: a. six b. eight c. 10 d. 256

eight

In older Windows versions, the filename was restricted to _______________ characters. Select one: a. two b. six c. eight d. ten

eight

Software or hardware that converts the commands to and from the host machine into an entirely different platform is known as a(n) ________________. Select one: a. hypervisor b. virtual machine manager c. supervisor d. emulator

emulator

What Windows 8 graphical utility finds bad clusters? Select one: a. Disk Utility b. Disk Defragmenter c. Error checking d. ScanDisk

error checking

A password _______________ policy forces users to select a new password periodically. Select one: a. permissions b. disabling c. expiration d. anti-hack

expiration

To make dynamic volume bigger, right-click the volume and choose _______________. Select one: a. Span Volume b. Convert to bigger c. Expand Volume d. Extend Volume

extend volume

The part of a filename following the period (.) is called the _______________. Select one: a. Extension b. Designation c. Folder d. Command

extension

What is a hidden partition that contains a restorable copy of an installed OS? Select one: a. Swap partition b. Factory recovery partition c. Simple volume d. Dynamic volume

factory recovery partition

What is the primary performance consideration for a home server PC that streams media? Select one: a. High-end graphics b. Theater-quality sound c. Security settings d. Fast network connection

fast network connection

What is the primary performance consideration for a home server PC that streams media? Select one: a. High-end graphics b. Theater-quality sound c. Security settings d. Fast network connection

fast network connection

The essential CPU requirement for a gaming PC is a(n) _______________. Select one: a. fast, multicore processor b. 1 GHz processor c. 2GHz processor d. Intel or AMD processor

fast, multicore

System Protection falls under the category of _______________ software. Select one: a. file recovery b. system recovery c. restore point d. backup

file recovery

Which command repairs the master boot record, boot sector, or BCD store? Select one: a. bootrec b. fixboot c. fixmbr d. scanos

fixboot

If you move a dynamic disk from one computer to another, how will this drive be displayed in Disk Manager? Select one: a. Failed b. Formatting c. Unallocated d. Foreign drive

foreign drive

1000BaseT needs all _______________ pairs of wires in CAT 5e and higher cables. Select one: a. two b. three c. four d. five

four

All basic hard drive partition tables support up to _______________ partitions. Select one: a. one b. two c. four d. six

four

How many notification levels of UAC did Microsoft include in Windows 7? Select one: a. One b. Two c. Three d. Four

four

On USB 1.1 and 2.0 cables, the A and B ports and connectors use _______________ pins. Select one: a. four b. five c. six d. nine

four

What is the minimum number of drives needed to implement RAID 6? Select one: a. Two b. Three c. Four d. Five

four

When using primary partitions, how many drive letters are possible on a single MBR disk? Select one: a. One b. Four c. Five d. Twenty-six

four

Data is moved from one PC to another in discrete chunks called _______________. Select one: a. messages b. bursts c. segments d. frames

frames

In a laser printer, the pressure roller and heated roller are used to _______________. Select one: a. melt the toner to the paper b. fuse the toner to the paper c. burn the toner to the paper d. apply the toner to the paper

fuse the toner to the paper

What does a multitouch touchpad allow a user to do? Select one: a. Single-click b. Double-click c. Gesture d. Point

gesture

Windows administration allows a certain level of access for a file or folder to be assigned to a(n) ____________________ rather than just a single user account. Select one: a. network b. directory c. group d. owner

group

What is another term for a virtual machine? Select one: a. Host b. Guest c. Emulator d. Environment

guest

Intel's VT-x and AMD's AMD-V are examples of _______________. Select one: a. virtual network interfaces b. virtual memory pagers c. floating point hardware d. hardware virtualization support

hardware virtualization support

The _______________ format is shorthand for representing strings of ones and zeros. Select one: a. alphanumeric b. hexadecimal c. exponential d. matrix

hexadecimal

Windows uses a _______________ to organize the contents in drives. Select one: a. folder system b. hierarchical directory tree c. stacked sequential structure d. linear table

hierarchical directory tree

A physical system that runs specialized virtualization software is called a(n) ________________. Select one: a. host b. hypervisor c. guest d. operating system

host

A _______________ is most often a device with a tablet form factor that is designed to integrate with a detachable keyboard. Select one: a. gaming laptop b. hybrid laptop/tablet c. 2-in-1 d. Chromebook

hybrid laptop/tablet

What is the Linux/macOS equivalent of ipconfig? Select one: a. ipconfig b. ifconfig c. netconfig d. config

ifconfig

A type of installation that is very popular for re-creating standard configurations is a(n) _______________. Select one: a. image deployment b. remote network installation c. scripted installation d. autoboot

image deployment

What kind of printer creates an image on paper by physically striking an ink ribbon against the paper's surface? Select one: a. Laser b. Dot-matrix c. Thermal d. Impact

impact

Microsoft often uses the term _______________ to define an upgrade installation. Select one: a. repair installation b. local upgrade c. on-site upgrade d. in-place upgrade

in-place?

What element is heated by tiny resistors or electroconductive plates at the end of each tube in an inkjet printer? Select one: a. Ink b. Toner c. Toner powder d. Nozzle

ink

A hardware firewall _______________. Select one: a. uses replicated hardware for security b. inspects incoming packets individually c. uses hardware to recover form effects of viruses d. disconnects hardware from the Internet

inspects incoming packets individually

The purpose of Windows Update is to allow users to easily ________________. Select one: a. install important or recommended updates b. update drivers c. update virus signatures d. download viruses

install important or recommended updates

What command displays a computer's network settings? Select one: a. ping b. tracert c. ipconfig d. net

ipconfig

What should be entered at a command prompt to view all of a user's TCP/IP settings? Select one: a. ipconfig/renew b. ipconfig c. ipconfig/all d. ipconfig/release

ipconfig/all

In addition to a fast CPU and a lot of RAM and storage, a graphics workstation requires a _______________. Select one: a. large, high-quality monitor b. sound card c. fast network d. video editing software

large, high-quality monitor

Because both CD-R and CD-RW drives require a powerful _______________, making a drive that could burn CD-Rs and CD-RWs became a simple process, and plain CD-R drives disappeared almost overnight. Select one: a. disk b. driver c. laser d. light

laser

In a laser printer, what component is used to write a positive image on the surface of the drum? Select one: a. Toner b. Marker c. Laser d. Head

laser

Network technologies that use _______________ light use single-mode fiber optic cabling. Select one: a. blue b. fluorescent c. laser d. incandescent

laser

What kind of printer relies on a photoconductive process? Select one: a. Dot-matrix b. Inkjet c. Laser d. Thermal

laser

What do laptops often come with to indicate that the webcam is on? Select one: a. Light b. Microphone c. Trackpad d. Voice activation

light

A pixel that is stuck on pure white is known as a(n) _______________ pixel. Select one: a. burned-out b. burned-in c. lit d. stuck

lit

Time Machine in macOS creates full system backups that are known as _______________. Select one: a. restore points b. images c. local snapshots d. system copies

local snapshots

A _______________ is the amount of light given off by a light source from a certain angle that is perceived by the human eye. Select one: a. lumen b. pixel c. throw d. nit

lumen

Boot Camp is an installation tool that permits a choice between _______________. Select one: a. macOS and Windows b. clean and upgrade installations c. optical drive and hard drive boot d. Windows and Linux

macOS and Windows

What Linux command describes the syntax and options of a specific command? Select one: a. help b. ls c. man d. xcopy

man

The _______________ takes control of the boot process from the system BIOS. Select one: a. boot sector b. CMOS c. MBR d. POST

mbr

Which command is used to create a new directory in Windows? Select one: a. newdir b. md\ c. md d. mfolder

md

In addition to file sharing and print sharing, a home server PC's basic roles include _______________. Select one: a. media streaming b. virtualization c. video editing d. audio editing

media streaming

Z-Wave and Zigbe use a _______________ networking topology to facilitate communication in homes, yet both also have hubs that act as the network interconnect. Select one: a. star b. mesh c. ring d. tree

mesh

CDs store data by using _______________ pits burned into a glass master CD with a powerful laser. Select one: a. bubble b. synthetic c. wave d. microscopic

microscopic

What Linux command is used to create a new directory? Select one: a. newdir b. mkdir c. make d. dir

mkdir

An entire physical drive can be added to another drive as a folder by creating a _______________. Select one: a. mount point b. simple volume c. spanned volume d. striped volume

mount point

An entire physical drive can be added to another drive as a folder by creating a _______________. Select one: a. mount point b. simple volume c. spanned volume d. striped volume

mount point

Not yet answeredPoints out of 1Not flaggedFlag question Question text A(n) _______________ enables you to use your existing folders to store more data that can fit on a single drive or partition/volume Select one: a. extended partition b. mount point c. primary partition d. secondary partition

mount point

What separates a filename and its extension? Select one: a. Colon b. Comma c. Hyphen d. Period

period

At the end of the laser printing process, what is cleaned? Select one: a. Toner b. Laser head c. Photosensitive drum d. Power unit

photosensitive drum

The toner in a laser printer is a fine powder. This powder is made up of plastic particles bonded to _______________ particles. Select one: a. nickel b. polyester c. aluminum d. pigment

pigment

Toner particles are composed mostly of _______________, which allows them to be melted to the page. Select one: a. carbon b. power c. plastic d. Teflon

plastic

The secret to understanding the most common type of LCD panels is to understand the concept of the _______________ of light. Select one: a. length b. polarity c. reflectiveness d. color

polarity

A(n) _______________ supplies one of the most critical aspects of docking stations, but in a smaller, more portable format: support for connectors that thelaptop lacks. Select one: a. Ethernet adaptor b. RS-232 serial port c. USB optical drive d. port replicator

port replicator

What important benefit of virtualization provides significant cost savings in utility usage? Select one: a. Hardware expansion b. Power savings c. Network security d. System security

power savings?

Laser printers usually use a laser as the light source because of their _______________. Select one: a. intensity b. brightness c. precision d. cost-effectiveness

precision

Using Cloud-based features, you can easily expand the number of servers, even spread them out geographically, with just a click of the switch. This ability is called _______________. Select one: a. virtual expansion b. rapid elasticity c. rapid expansion d. on-demand scalability

rapid elasticity

A laser printer creates an image of dots and holds it in memory before printing it. What is this image of dots called? Select one: a. Raster image b. Laser image c. Vector image d. High-resolution image

raster image

Which command deletes a directory in Windows? Select one: a. deldir b. delfile c. delroot d. rd

rd

Many system builders add a small, hidden partition to the primary hard drive containing an image of the factory-fresh version of Windows. This is called a _______________. Select one: a. swap file b. recovery partition c. boot file d. backup disk

recovery partition

The go-to command to open up the Registry editor is ________________. Select one: a. taskmgr b. registryedit.exe c. regedit d. winload.exe

regedit

What characteristic of a monitor is calculated by multiplying the number of horizontal pixels and the number of vertical pixels? Select one: a. Brightness b. Color c. Size d. Resolution

resolution

Network people call anything that one computer might share with another a _______________. Select one: a. segment b. datagram c. resource d. frame

resource

Consolidating a system's physical and time resources is known as ________________. Select one: a. machine managing b. resource pooling c. emulating d. snapshotting

resource pooling

By default, Windows creates a ___________ every time new software is installed. Select one: a. boot disk b. device driver c. license d. restore point

restore point

Which Windows command will copy encrypted files? Select one: a. copy b. robocopy c. xcopy d. move

robocopy

On a Linux system it is considered bad manners to create files and folders in the _______________ directory. Select one: a. tree b. root c. home d. users

root

A file not within a subfolder is said to be in the _______________. Select one: a. current directory b. disk folder c. root directory d. window

root directory

is the process by which routers sort frames and send them along to the proper LAN.

routing

What three letters are used in a Linux terminal to indicated permissions associated with a file or folder? Select one: a. omc b. rwx c. awk d. lsp

rwx

At what speed does the SATA 1.0 specification perform? Select one: a. 1.0 GBPS b. 1.5 GBPS c. 2.0 GBPS d. 2.5 GBPS

1.5 GBPS

What is the default number of days for Windows to back up the registry? Select one: a. 5 b. 10 c. 20 d. 30

10

There are close to _______________ different Ethernet fiber optic cabling standards. Select one: a. 20 b. 50 c. 100 d. 250

100

What is the general cable distance limit of an Ethernet segment? Select one: a. 300 yards b. 100 meters c. One mile d. 1000 meters

100 meters

How do you represent the hexadecimal value A in binary? Select one: a. 1110 b. 1011 c. 1100 d. 1010

1010

What port number is used by POP3? Select one: a. 23 b. 25 c. 110 d. 143

110

How many devices can a single USB host controller theoretically support? Select one: a. 63 b. 127 c. 255 d. 256

127

How many bits are in an IPv6 address? Select one: a. 32 b. 64 c. 48 d. 128

128

What is the storage capacity of a DVD-18 DVD-ROM? Select one: a. 4.37 GB b. 7.95 GB c. 8.74 GB d. 15.90 GB

15.90 GB

What is the theoretical maximum range of the 802.11a wireless networking standard? Select one: a. 150 feet b. 200 feet c. 250 feet d. 300 feet

150 feet

All Web browsers use the _______________. Select one: a. Hypertext Transfer Protocol (HTTP) b. Internet Message Access Protocol (IMAP) c. Integrated Services Digital Network (ISDN) d. Post Office Protocol 3 (POP3)

Hypertext Transfer Protocol (HTTP)

What is another term for FireWire? Select one: a. eSATA b. CDFS c. IEEE 1394 d. Thunderbolt

IEEE 1394

What identifies a machine on a network? Select one: a. Default gateway b. DNS c. IP address d. Subnet mask

IP address

What type of panels will be found on higher-grade portables? Select one: a. TN b. IPS c. Plasma d. OLED

IPS

Microsoft's encryption method of choice for a WAN is _______________. Select one: a. CHAP b. Kerberos c. MS-CHAP d. IPsec

IPsec

Which printer transfers data to the printer one character or one line at a time? Select one: a. Impact b. Laser c. Dye-sublimation d. Thermal

Impact

Which type of LCD monitor offers the best color? Select one: a. Twisted nematic b. in-plane switching c. vertical alignment d. edge LED backlighting

In-plane switching

What does the abbreviation IaaS stand for? Select one: a. Infrastructure as a service b. Inspection and analysis system c. Input and actuate service d. Inspect, analyze, aggregate, select

Infrastructure as a service

What process is described as a file or folder automatically getting all the NTFS permissions of the parent folder? Select one: a. Inheritance b. Traversal c. NTFS propagation d. Permission sharing

Inheritance

What kind of printers tend to have problems with ink drying out inside the nozzles when the printer is not used for a period? Select one: a. Color b. Laser c. Inkjet d. Dot-matrix

Inkjet

What type of printer works by ejecting ink through tiny tubes? Select one: a. Laser b. Inkjet c. Dot-matrix d. Impact

Inkjet

Which batteries cannot be used as replacement batteries in other systems? Select one: a. Li-Ion b. Ni-Cd c. Ni-MH d. Ni-Ion

Li-Ion

Which battery has a downside of exploding if overcharged or punctured? Select one: a. Li-Ion b. Ni-Cd c. Ni-Li d. Ni-MH

Li-ion

A Workgroup shares folders over the network. What does a Homegroup share? Select one: a. Passwords b. Users c. Libraries d. Files

Libraries

The IPv6 address FE80::12C7:388B:CF:7114 represents what type of address? Select one: a. Static b. Link-local c. Global d. Temporary

Link-local

To lock down security settings on an individual system on a network, what would you use? Select one: a. Group Policy b. Local Security Policy c. Account Lockout Policy d. Password Policy

Local Security Policy

On every Windows system, each record in an encrypted database of user names and passwords is called a(n) _______________. Select one: a. Group account b. Single account c. Specialized account d. Local user account

Local user account

Which device is used to perform a loopback test on a NIC? Select one: a. Crossover cable b. Link light c. Ephemeral port tester d. Loopback plug

Loopback plug

Most WAPs support filtering, in which data packets that do not contain the appropriate address are rejected. What kind of address is filtered? Select one: a. MAC b. SSID c. WEP d. WPA

MAC

All network interfaces cards (NICs) have a(n) _______________ "burned" into them. Select one: a. domain name b. DNS name c. IP address d. MAC address

MAC address

What method enables you to limit access to your wireless network based on the physical, hard-wired address of the units' wireless NIC? Select one: a. OFDM b. MAC address filtering c. SSID broadcasting d. NTFS Permissions

MAC address filtering

Both wired and wireless networks can use _______________ or port security to enable you to blacklist or whitelist devices. Select one: a. MAC filtering b. port filtering c. two-factor authentication d. software authentication

MAC filtering

What 802.11n feature increases its range and speed? Select one: a. MIMO b. CSMA/CA c. SSID d. WPA-PSK

MIMO

The ______________ is a shell program in Windows that holds individual utilities called snap-ins, designed for administration and troubleshooting. Select one: a. UAC b. cron scripting tool c. System Information tool d. MMC

MMC

What common file extension refers to the Fraunhoffer MPEG-1 Layer 3 codec? Select one: a. MOV b. MIDI c. WAV d. MP3

MP3

Together, what are viruses, Trojans, and worms called? Select one: a. Encrypted software b. Open source software c. Malware d. Spyware

Malware

Where should you look for firmware updates on older WAPs? Select one: a. CMOS b. Device Manager c. Windows update d. Manufacturer's Web site

Manufacturer's Web site

What is it called when the system and all the components except for the real-time clock are powered down? Select one: a. Soft power-off mode b. Sleep or Standby mode c. Mechanical off mode d. Hibernation mode

Mechanical off mode

What feature allows you to import a new or backup subkey? Select one: a. Add b. Merge c. Create d. Redo

Merge

How are Libraries folders displayed in Windows File Explorer? Select one: a. Simply open File Explorer; they display automatically. b. Navigate to the folder C:\Users\MyLibraries. c. Right-click in the navigation section and click Show Libraries. d. Double click on Favorites and click Show Libraries in the dialog box.

Right-click in the navigation section and click Show Libraries.

What component connects LANs into a WAN? Select one: a. Hub b. Router c. Modem d. Repeater

Router

What device connects a LAN's switch to the next network? Select one: a. Router b. Transceiver c. MAUS d. Gateway

Router

Which SATA variety runs at 6 GBPS? Select one: a. SATA 2.0 b. SATA 1.0 c. SATA 3.0 d. SATA 6.0

SATA 3.0

Which version of SATA ties capable drives directly into the PCI Express bus on motherboards? Select one: a. SATA 1.0 b. SATA 2.0 c. SATA 3.0 d. SATAe

SATAe

Which protocol is nothing more than FTP running through an SSH tunnel? Select one: a. SFTP b. FTPS c. SSHT d. SNMP

SFTP

What is the most common VoIP application protocol? Select one: a. SSH b. SIP c. SSL d. SFTP

SIP

What hard drive technology typically implements a 2.5-inch, mSATA, or M.2 form factor? Select one: a. SSD b. PATA c. SCSI d. SATA

SSD

Changing the default _____________ for a WAP is the first step in setting up a new wireless network.

SSID

Which mode is identical to Safe mode but provides network support as well? Select one: a. Enable Boot Logging b. Safe Mode c. Safe Mode with Command Prompt d. Safe Mode with Networking

Safe Mode with Networking

Which high-speed Internet technology uses line-of-sight? Select one: a. ISDN b. Satellite c. GSM d. LTE

Satellite

What can be typed in the Windows Search to open the Services Control Panel applet? Select one: a. Regserv.mmc b. Perfmon.msc c. Service.mmc d. Services.msc

Services.msc

You are installing two PATA drives. How should you set the jumpers? Select one: a. Set one to master and the other to slave. b. Set one to primary and the other to secondary. c. Set one to first and the other to second. d. Set one to master and the other stand-alone.

Set one to master and the other to slave.

What technology is used in laptop video cards to reduce cost? Select one: a. USB memory b. Dual video cards c. Shared memory d. Dual processors

Shared memory

What type of cabling is rarely seen in networking implementations? Select one: a. Cat 6 b. Cat 5 c. Unshielded twisted pair d. Shielded twisted pair

Shielded twisted pair

What activity involves simply observing someone's screen or keyboard to get information, often passwords? Select one: a. Shoulder surfing b. Tailgating c. Dumpster diving d. Phishing

Shoulder surfing

What is the first step in choosing an optimal location for an access point? Select one: a. Software upgrades b. Market research c. Site survey d. Interference control

Site survey

What device is used to scan the chip embedded in devices such as ID badges? Select one: a. Smart card reader b. FireWire controller c. USB bridge d. USB reader

Smart Card Reader

What topology does Ethernet use? Select one: a. Loop b. Star bus c. Bus d. Star-Ring

Star bus

A common way to access the command-line interface in Windows is through the _______________. Select one: a. Registry b. Library c. Terminal Box d. Start Menu

Start Menu

What is used to make a patch cable? Select one: a. Solid cables b. Stranded cables c. Loose cables d. Half-duplex cables

Stranded cables

Which key value data type can be used for any form of data? Select one: a. QWORD b. DWORD c. Binary d. String

String

What device typically connects broadcast domains? Select one: a. Domain controller b. DNS server c. Switch d. Router

Switch

Which user name is associated with a process started by Windows? Select one: a. Administrator b. Windows c. System d. The logged in user

System

Which tool can you use to temporarily prevent programs from autoloading? Select one: a. System Configuration b. Task Manager c. Performance Monitor d. Event Viewer

System Configuration

Which tool enables you to check and replace a number of critical files, including the important DLL cache? Select one: a. System File Checker b. System Configuration utility c. Recovery Console d. Windows Recovery Environment

System File Checker

What is one important reason to implement virtualization? Select one: a. Online access b. Resource duplication c. System management d. Hardware installation

System Management

What must be enabled for the Volume Shadow Copy Service (VSS) to function? Select one: a. Automatic Restore Points b. Recovery Console c. System Protection d. Windows Recovery Environment

System Protection

What is another term for primary rate interface (PRI) ISDN lines? Select one: a. T1 b. T3 c. Fiber-optic d. Telephone lines

T1

What tool provides the basic software structure for communication on the Internet? Select one: a. Chat b. TCP/IP c. Telnet d. Ethernet

TCP/IP

Which protocol do Internet games employ to send information using ports reserved by the game? Select one: a. FTP b. TCP/IP c. SMTP d. Telnet

TCP/IP

What display type uses twisted nematic (TN) technology? Select one: a. TFT b. CRT c. Plasma d. LED

TFT?

Which protocol does WPA use to provide a new encryption key for every sent packet? Select one: a. SSH b. WEP c. SSL d. TKIP

TKIP

Most Web sites today use _______________ to encrypt connections. Select one: a. TLS b. IPS c. DLP d. PAP

TLS

What chip on the motherboard validates on boot that you still have the same operating system installed and that the computer was not hacked by some malevolent program? Select one: a. southbridge b. TPM c. GPU d. northbridge

TPM

What does BitLocker require on a motherboard to validate on boot that a Windows computer has not been changed? Select one: a. EFS b. IPC$ c. Core i7 d. TPM

TPM

Which utility shows the route that a packet takes to get to its destination? Select one: a. IPCONFIG b. NSLOOKUP c. Ping d. TRACERT

TRACERT

Which NTFS permission allows an account to seize control of a file or folder owned by another account? Select one: a. File permissions b. Take Ownership permission c. Folder permissions d. Change permission

Take Ownership permission

What is the one-stop place for anything you need to do with applications, processes, or services? Select one: a. Program Manager b. Task Manager c. Administrative Tools d. Services Manager

Task Manager

What happens to a file or folder permission if it is copied within an NTFS partition? Select one: a. The original retains permissions, and the copy inherits permissions from the new location. b. Both original and copy retain permissions of the original location. c. Both original and copy inherit permissions from the new location. d. The original inherits permissions from the new location, and the copy retains permissions.

The original retains permissions, and the copy inherits permissions from the new location.

External optical drives often use USB or _______________ connections. Select one: a. DVI-I b. Mini DIN c. Thunderbolt d. VGA

Thunderbolt

What instrument measures the impedance of a cable? Select one: a. Oscilloscope b. Toner c. Time-domain reflectometer d. Voltmeter

Time-domain reflectometer

What is a common reason to edit this Registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run? Select one: a. To change the Windows boot options b. To reset a password c. To change the Windows Product Key d. To delete autostarting programs

To delete autostarting programs

Which component emits a sound when it receives an electrical signal along the wire at a certain frequency? Select one: a. Tone generator b. Time-domain reflectometer c. Multimeter d. Tone probe

Tone probe

Event Viewer, Performance Monitor, and Command Prompt are found in which tab of the System Configuration tab? Select one: a. Startup b. Boot c. Services d. Tools

Tools

Which device invented at IBM has a pencil eraser-sized joystick at the center of the keyboard? Select one: a. Touchpad b. TouchStick c. Trackball d. TrackPoint

Trackpoint

What is a software program that looks like one thing (such as a utility or a game) but is actually doing something else (such as modifying CMOS settings)? Select one: a. Spyware b. Trojan c. Virus d. Worm

Trojan

What is the single biggest problem with uninstalling software? Select one: a. Trying to uninstall without administrator privileges b. Not registering the correct DLL files c. Using the wrong file permissions d. Encountering various driver issues

Trying to uninstall without administrator privileges

What term refers to encrypted tunnels that create private networks through the Internet? Select one: a. NATs b. Emulated terminals c. VPNs d. PPTPs

VPNs

Which type of PC combines the requirements of a graphics workstation and an audio workstation? Select one: a. Home-theater PC b. Virtualization workstation c. Video editing workstation d. Gaming PC

Video editing workstation

The options in the Advanced tab on the Performance Options dialog box in Windows are Processor scheduling and _______________. Select one: a. Disk cache b. RAM c. USB d. Virtual memory

Virtual memory

Which hypervisor runs in Windows, macOS, and Linux hosts? Select one: a. KVM b. Hyper-V c. VirtualBox d. VMware Fusion

VirtualBox

What allows you to make voice calls over a computer network? Select one: a. Satellites b. Tunneling c. Encryption d. VoIP

VoIP

What feature enables you to copy a file that is in use? Select one: a. Volume Shadow Copy Service b. System Restore c. Recovery Console d. Windows Recovery Environment

Volume Shadow Copy Service

What centrally connects wireless network nodes in the same way that a hub connects wired Ethernet PCs? Select one: a. EAP b. WAP c. WEP d. WPA

WAP

What is a complete program that travels from machine to machine through computer networks and has the capability to cause malicious problems? Select one: a. Spyware b. Trojan c. Virus d. Worm

Worm

What is one of the advantages of Software as a Service? Select one: a. You can use it free of charge. b. You do not have to install the software. c. Your data is secure in the cloud. d. You do not need a powerful computer with a modern operating system.

You can use it free of charge

In the Windows command-line syntax, a directory is referred to by which character(s)? Select one: a. / b. \ c. : d. ..

\

What causes an unwanted mark (dark ghosting) to appear on printed pages? Select one: a. A damaged laser b. A damaged toner c. A damaged head d. A damaged drum

a damaged drum

What is the maximum PATA device cable length? Select one: a. 18 inches b. 1 meters c. 2 meters d. 3 meters

a. 18 inches

What are the two Blu-ray Disc writable formats? Select one: a. BD-R and BD-RE b. BD-ROM and BD-RW c. BD-R and BD-RW d. BD-RW and BD-RE

a. BD-R and BD-RE

What Windows tool partitions a drive? Select one: a. Disk Management b. Disk Administrator c. FDISK d. Optimize Drives

a. Disk Management

_______________ (without parity) means spreading the data among multiple (at least two) drives. Select one: a. Disk striping b. Disk mirroring c. Disk duplexing d. Parity

a. Disk striping

You are installing two PATA drives. How should you set the jumpers? Select one: a. Set one to master and the other to slave. b. Set one to primary and the other to secondary. c. Set one to first and the other to second. d. Set one to master and the other stand-alone.

a. Set one to master and the other to slave.

In a laser printer, what must be done to the drum to make it receptive to new images? Select one: a. It must be sterilized and decontaminated. b. It must be grounded and fully discharged. c. It must be charged with a uniform positive charge. d. It must be charged with a uniform negative charge.

a?

Physical security, authentication, users and groups, and security policies are all aspects of _______________. Select one: a. access control b. environmental controls c. database management d. network locks

access control

To clean up the Registry in Windows, you should ______________. Select one: a. acquire the right third-party tool b. run Registry Cleanup c. configure Windows Update d. restart your computer

acquire the right third-party tool

Created automatically by Windows, _______________ give local administrators access to resources whether they log on locally or remotely. Select one: a. administrative shares b. simple file sharing c. shared folders d. public folders

administrative shares

An MBR has four different operating systems installed. What is this setup called? Select one: a. Dual-boot b. Integrated c. MBR-enabled d. Multiboot

multiboot

During a(n) _______________ installation, the new operating system can be installed into a different subdirectory on a different drive, leaving the old operating system intact and usable. Select one: a. automated b. clean c. multiboot d. upgrade

multiboot

Windows runs many processes simultaneously, a feature known as ______________. Select one: a. multiprocessing b. multitasking c. parallel processing d. serial processing

multitasking

What command allows you to quickly view a network? Select one: a. net b. tracert c. ipconfig d. ping

net

What command would you use to map a share to a drive letter on a computer? Select one: a. net use b. net view c. net unc d. net share

net use

As more and more computing devices move into the home environment, there's a need for a centralized storage space, called a _______________. Select one: a. network attached storage device b. server station c. RAID drive d. gigabit NIC

network attached storage device

Both clients and servers need ____________ that define or label the machine on the network.

network interface controllers (NICs)

How many extended partitions can be created in a hard drive? Select one: a. One b. Two c. Five d. Six

one

How many master boot records can exist on an MBR disk? Select one: a. One b. Four c. One per drive letter d. One per primary partition

one

How many partitions can be active at any given point in time? Select one: a. One b. Two c. Three d. Five

one

One nit is equivalent to _______________. Select one: a. ten candelas/m2 b. one candela/m c. one candela/m2 d. one lumen/m2

one candela/m2

When you create a new file or folder on an NTFS partition, you become the ____________________ of that file or folder. Select one: a. administrator b. developer c. owner d. editor

owner

What needs to be vacuumed or replaced periodically in a laser printer? Select one: a. Ozone filter b. Drum c. Toner cartridge d. Powder

ozone filter

What Windows function is similar to a swap partition in Linux/Unix systems? Select one: a. Page file b. Recovery partition c. Hidden partition d. Reassembled file

page file

In Windows, each _______________ is assigned a drive letter from C: to Z:. Select one: a. cylinder b. file c. sector d. partition

partition

The _______________ stores the location of the operating system boot files. Select one: a. boot sector b. MBR c. partition table d. partition boot sector

partition boot sector

What unique key is known only by the system and the person with whom the key is associated? Select one: a. token b. user name c. user ID d. password

password

A(n) _______________ is a fix for a single problem within an operating system. Select one: a. driver b. patch c. service pack d. update

patch

A(n) _______________ is a fix for a single problem within an operating system. Select one: a. driver b. patch c. service pack d. update

patch

You connect a workstation to the wall outlet with a _______________. Select one: a. repeater b. hub c. patch cable d. router

patch cable

The exact location of a file is called its _______________. Select one: a. file b. folder c. path d. root

path

Cloud file storage services, like Dropbox and Box allow people to move to the cloud for some of their storage needs. These services include _______________ with their desktop versions, so that you can easily have the same version of every file in multiple places (desktop, laptop, online). Select one: a. hypervisors b. on-demand apps c. synchronization apps d. resource pooling

synchronization apps

What does the primary corona wire charge? Select one: a. The fuser assembly b. The paper c. The toner d. The drum

the drum

The installation error message "RAID Array Not Detected" could indicate _______________. Select one: a. that the RAID array needs configuring b. that the drives are not properly formatted c. the lack of the proper driver for the hard drive d. the lack of support for RAID by the operating system

the lack of the proper driver for the hard drive

A single-purpose system, such a point-of-sale machine (cash register), is an example of what type of computer? Select one: a. Thick client b. Thin client c. Workstation d. Server

thin client

Which type of system is designed to handle only very basic applications that require a minimum amount of hardware? Select one: a. Video workstation b. Virtualization workstation c. Thick client d. Thin client

thin client

What is the minimum number of drives needed to implement RAID 5? Select one: a. One b. Two c. Three d. Four

three

The fuser assembly in a laser printer is almost always separate from the _______________. Select one: a. laser head b. gearbox c. drum d. toner cartridge

toner cartridge

Which laptop-pointing device is most commonly used today? Select one: a. Trackball b. TouchStick c. Touchpad d. TrackPoint

touchpad

What is a feature of the 2-in-1 laptop? Select one: a. Touchscreen b. Optical drive c. USB ports d. Battery life

touchscreen

What is the Linux/macOS equivalent of tracert? Select one: a. ipconfig b. traceroute c. tracert d. telnet

traceroute

In laser printers, what component applies a positive charge to the paper, drawing the negatively charged toner particles to the paper? Select one: a. Transfer corona b. Turning gears c. Laser d. Toner

transfer corona

What charges the paper in a laser printer? Select one: a. Primary corona b. Transfer corona c. Fuser assembly d. Laser

transfer corona

Actions or schedules that start a program are called _______________ in Task Scheduler. Select one: a. triggers b. actions c. conditions d. criteria

triggers

How many PATA drives—including hard drives, optical drives, and tape drives—can be connected to a single ATA controller? Select one: a. One b. Two c. Four d. Six

two

How many tiny read/write heads service each platter in a traditional hard disk drive (HDD)? Select one: a. Two b. Three c. Five d. Eight

two

The 10BaseT and 100BaseT standards require _______________ pairs of wires. Select one: a. two b. three c. four d. five

two

Typically, how long are patch cables? Select one: a. One to two feet b. Two to three feet c. Two to five feet d. Four to six-feet

two to five feet

What is the Windows installation option that inherits all previous settings, hardware, and applications? Select one: a. automated b. clean c. multiboot d. upgrade

upgrade

Which term refers to a unique combination of a user name and an associated password? Select one: a. user authorization b. user account c. user authentication d. user identity

user account

How are MAC addresses represented? Select one: a. Using 32 binary digits b. Using 12 hexadecimal characters c. As an IP address d. As a DNS name

using 12 hexadecimal characters

The term sublimation means to cause something to change from a solid into a _______________ form and then back into a solid. Select one: a. vapor b. viscous c. liquid d. crystal

vapor

A true 3-D object is composed of a group of points called _______________. Select one: a. pixels b. dimensions c. triodes d. vertices

vertices

_______________ makes Office applications available for smartphones, tablets, laptops, and desktops. Select one: a. IaaS b. Metered service c. Measured service d. Virtual application streaming

virtual application streaming

What technology enables you to run more than one operating system at the same time on a single computer? Select one: a. Boot integration b. Simulation c. Emulation d. Virtualization

virtualization

RJ-45 is visibly much _______________ than RJ-11. Select one: a. thinner b. wider c. longer d. shorter

wider

What Windows command can be used to copy entire directories, including subdirectories? Select one: a. xcompact b. xcomp c. xcmd d. xcopy

xcopy

How many failures can RAID 0 withstand and remain functional? Select one: a. Zero b. One c. Two d. Up to three

zero

Which symbol is called a pipe? Select one: a. / b. \ c. - d. |

|

In macOS and Linux, what is the shorthand character that represents a user's home directory? Select one: a. / b. \ c. ~ d. @

~


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