Final exam Intro to Business

ask yourself what you want to sell and go ahead develop the product

To come up with good businesses ideas you should do all of the following except________________.

controlling

When Jim noted that the amount of electricity used in the factory was 20 percent higher than expected for the year, he was involved in:

leadership

_____ is the process of guiding and motivating others toward the achievement of organizational goals.

technology

Virtual teams have been made an effective management tool through:

You telling your friend your idea how to build a time machine

What is not considered an intellectual property?

impacts of lighting and temperature in the workplace

The original Hawthorne studies were set up to study:

Restructuring

The process _______ is to alter existing organizational structures to make a firm more competitive under changing conditions. (quiz 7)

technical

The specialized knowledge and ability that a person brings to a job, such as computer programming, is called a(n) ______ skill.

collective bargaining

This process _____ settles the differences and establishing mutually agreeable conditions under which employees will work.

Ambitious

Which of the following is a characteristic of the entrepreneurial personality?

Unlimited liability

Which of the following is a disadvantage of sole proprietor ownership?

equity

You put a lot of effort into an assignment and get a C while your roommate, who puts in less effort, gets a B+. According to the _____ theory of motivation, you're feeling that you've been treated unfairly relative to your roommate makes sense.

Organizing

_____ involves coordinating and allocating a firm's resources so that the firm can carry out its plans and achieve its goals.

lockout

_____ is legal only when unionized workers pose a credible threat to an employer's financial viability.

Departmentalization

_____ is the process of grouping jobs together so that similar or associated tasks and activities can be coordinated.

enterprise portal

A(n) _____ is an internal Web site that provides proprietary corporate information to a defined user group.

entrepreneur

A(n) _____ is someone who identifies a business opportunity and assumes the risk of creating and running a business to take advantage of it.

like delegation and responsibility in

According to Theory Y, workers _____ their work.

all of the above are true

According to the goal-setting theory,:

the willingness to be a follower rather than a leader

All of the following are characteristics of an entrepreneurial personality EXCEPT:

helps people start and manage small businesses

The Small Business Administration (SBA):

virtual

The _____ corporation is a network of independent companies linked by information technology to share skills, costs, and access to one another's markets.

limited partners

The _____ in a limited partnership has(have) limited involvement in the business and suffer loss only to the extent of their business investments.

Family and Medical Leave Act

The _____ is a 1993 law that requires employers to provide unpaid leave for up to twelve weeks.

establish performance standards

The first step in performance planning and appraisal is to:

establish standards by which performance is measured

The first step to take in the control process is to

business plan

A _____ is a formal document that describes in detail the goal, the idea for a new business, and how it will be carried out.

profit-sharing

A _____ plan relies on a predetermined formula to distribute a share of the company's profits to eligible employees.

grievance

A ______ is a formal complaint, by an employee or by the union that management has violated some part of the contract.

persuade lenders and investors to finance the venture

A common use of business plans is to:

flat; tall

A company with a wide span of control and short chain of command is a _____ organization. A company with a narrow span of control and long chain of command is a _____ organization.

Worker's compensation

A falling box injured Jenny while she was helping to unload a truckload of dog foods for her employer, a pet store operator. She is receiving pay for lost work time due to work-related injuries. _____ paid her for her lost work time.

Information Technology

Infrastructure for managing business information system is called:

batch

Collecting data over a period of time and then processing that data all at the same time is called _____ processing.

Viruses spread through e-mail attachments.

How does unsolicited and unwanted e-mail pose a security risk to companies?

Patent law Copyright law Trademark law

IP law includes:

empowerment

If a customer at a Target store brings a purchase to checkout, and the item is not priced, the clerk at the register can ask the customer what the price is. If the price is $25 or less, the clerk does not have to do a price check. The clerk has been given the authority to trust the customer to have quoted the correct price. This sort of discretionary power is called:

hygiene factor

In Herzberg's theory, salary is an example of a(n):

methods of taxation of each partner

Partnership agreements generally specify all of following EXCEPT:

online

Processing data as they become available is called _____ processing.

Strategic Planning

SWOT analysis takes place during:

-Informal organizations provide a source of friendship for organization member -The informal organization learns information about the formal organization through the grapevine. -Informal organizations can provide status and recognition that the formal organization cannot provide its employees.

Select all statements about the informal organization is (are) true

Centralization

is the practice of giving very little authority and decision-making to lower-level managers.

network

A group of two or more computer systems linked together by communications channels to share data and information is called a computer:

geographical

A multinational computer company organizes its company by North America, Europe, Asia, Central and South America, Africa is based on ____ approach:

Conceptual

A person's ____ skills are crucial to an ability to "think outside the box"—to arrive at creative solutions to complex problems. (Quiz 6)

committee

A structure in which authority and responsibility are held by a group of workers rather than a single manager is called a _____ structure.

S corporation

A type of business entity that provides liability protection but is taxed like a partnership is a:

office automation system

A(n) _____ is an information system that uses information technology tools to improve communications throughout an organization.

merger

A(n) _____ occurs when two companies join together and form a new company.

empowerment

An example of a provider of exceptional customer service is L.L. Bean, Inc. One of its employees actually drove 500 miles from Maine to New York to deliver a canoe to a customer who was leaving on a trip. The employee was able to perform this task with the support of L.L. Bean because the catalog retailer believes strongly in:

rewards; reinforcement

At Children's Hospital in Denver, good attendance is encouraged by recognizing staff members who have not missed work in the previous three months. At three-month intervals, at staff meetings, the names of those who have not missed work that quarter are announced. These employees are given ribbons of excellence, perfect attendance pins, prizes, tote bags, alarm clocks, gift certificates or movie tickets. As an added incentive, the person with the longest record of perfect attendance is allowed to choose first from the list of "gifts." This is an example of how _____ are used in association with the ______ theory.

social

In Maslow's theory, the need to belong to informal social groups both on and off the job is an example of _____ needs.

willing to take risks

In addition to being creative people, entrepreneurs are generally also _____.

planning

In performing the ____ function, managers set goals and determine the best way to achieve them.

leadership

Jack is the sales manager for a hotel. His job entails leading, motivating, and communicating with employees. Jack's main management activity is:

-deliberate damage -software piracy -unauthorized access and use -introduction of a computer virus

Which of the following is an example of a data security issue? (select all that are true)

Viruses copy themselves onto other software.

Which of the following statements about computer viruses is true?

-corporate culture evolves over time. -Corporate culture can have a strong impact on a company's success. -Corporate culture is intangible. -Corporate culture is based on the accumulated history of the organization.

Which of the following statements about corporate culture is true? select all that are true.

Articles of incorporation may vary slightly from state to state.

Which of the following statements about incorporation is true?

empowerment

Jan, a president of an airline, has said that one of the greatest fears executives have is that employees will "give away the store" to satisfy complaining customers. From this statement, it would appear that Jan was opposed to:

Must also be shareholders

What is not true of Board of Directors?

The number of national unions has steadily declined since the early 20th century.

Which of the following statements about national unions is true?

Corporate culture

_____ refers to the core values and beliefs that support the mission and the business model of the firm and guide employee behavior.

employee orientation

The first type of training and development a new employee will be exposed to is: