Final Exam MIE 330

Which of the following amendments includes the equal protection clause? Select one: a. Sixteenth Amendment b. Fourteenth Amendment c. Third Amendment d. Twentieth Amendment e. Eighteenth Amendment

14th Amendment

In _____, employees' behaviors or skills are evaluated not only by subordinates but by their peers, customers, bosses, and by themselves. Select one: a. upward feedback systems b. 360-degree feedback systems c. intrinsic feedback systems d. mentor feedback systems e. paired comparisons systems

360-degree feedback systems

According to the video by Heffernan (2015), which of the following is TRUE? Select one: a. A culture of helpfulness can be important to successful team performance. b. Social connectedness is not important for team effectiveness. c. People are always motivated to be the best. d. Social capital does not compound with time.

A culture of helpfulness can be important to successful team performance.

Ideally, prior to choosing tests for a selection battery, an organization should conduct: Select one: a. A validity generalization study. b. A training needs analysis. c. A job/work analysis. d. A hurdle approach.

A job/work analysis.

Which of the following is TRUE? Select one: a. Hiring employees from external sources is a fast option to avoid an unexpected labor shortage plus its revocability is high. b. Typically, "call center" staffing is the only type of work that is being offshored. c. The last step in the human resource planning process is forecasting. d. A reason why downsizing efforts often fail is that employees who survive the purges often become narrow-minded, self-absorbed, and risk-averse.

A reason why downsizing efforts often fail is that employees who survive the purges often become narrow-minded, self-absorbed, and risk-averse.

Which of the following is the lowest level of integration between the human resource management function and the strategic management function? Select one: a. One-way linkage b. Two-way linkage c. Executive linkage d. Integrative linkage e. Administrative linkage

Administrative linkage

Based upon the reading by Arruda (2014), which of the following is TRUE? Select one: a. Very few jobs posted online are posted on LinkedIn. b. U.S. Labor Department statistics show that out of 3 million recent college grads, less than 3% are unemployed or have a job that doesn't require a degree. c. Approximately 80% of jobs are landed through networking. d. You should build a professional network only when you need it.

Approximately 80% of jobs are landed through networking.

Which of the following is an example of effective onboarding? Select one: a. Refraining from providing relocation assistance b. Encouraging employees to avoid asking questions c. Avoiding informal interactions between new and current employees d. Avoiding learning from informal sources such as company culture e. Avoiding debasing new employees

Avoiding debasing new employees

Which rating format involves a lengthy development procedure and results in a scale with behavioral descriptions as anchors along a scale? Select one: a. Forced distribution. b. Pairwise comparison. c. Computer adaptive scales. d. Behaviorally anchored rating scales (BARS).

Behaviorally anchored rating scales (BARS)

Based upon the video by Strack (2014), which of the following statements is true? Select one: a. The USA is the 2nd most preferred country to work in. b. Germany is one of the most mobile countries measured by those willing to work abroad. c. The majority of job seekers surveyed around the world are not willing to work abroad. d. Being appreciated for your work is the top priority identified by survey takers.

Being appreciated for your work is the top priority identified by survey takers.

Star Inc., an engineering firm, has come up with a new technical test to assess the knowledge of interviewees. To assess the validity of the test, it requests its present employees to take the test and match it with their performance in the organization. Which of the following types of validation has Star Inc. used to test the validity of its new technical test? Select one: a. Face validation b. Concurrent validation c. Content validation d. Predictive validation e. Logical validation

Concurrent validation

Which of the following is the first stage in the training design process? Select one: a. Evaluating training programs b. Selecting training methods c. Ensuring employees' readiness for training d. Conducting a needs assessment e. Creating a learning environment

Conducting a needs assessment

Rollerbeam Inc., a provider of engineering services, is looking to hire several maintenance engineers. Rollerbeam's HR department checks with the company's engineering department to confirm that the scenarios mentioned in the test are plausible real world scenarios maintenance engineers might face. Which of the following types of validation is Rollerbeam's HR team performing? Select one: a. Criterion-related validation b. Content validation c. Predictive validation d. Subjective validation e. Concurrent validation

Content validation

Which of the following is TRUE? Select one: a. Continuous learning requires employees to understand the entire work system. b. Training refers to unplanned efforts by employees through which they learn skills. c. Formal training refers to learning that is leaner initiated, involves action and doing, is motivated by intent to develop, and does not occur in a formal setting. d. Tacit knowledge refers to knowledge that is well documented and easily transferred from person to person.

Continuous learning requires employees to understand the entire work system.

According to the article by Cascio (2009), which of the following is true? Select one: a. Costco's productive workforce does not make up for its higher wages. b. The turnover rates between Costco and Sam's Club are nearly identical. c. Higher wages are always associated with higher labor costs. d. Costco has one of the most loyal and productive workforces in the retailing industry.

Costco has one of the most loyal and productive workforces in the retailing industry.

Which of the following is an example of using performance appraisal for administrative decisions? Select one: a. Providing an employee with a list of his strengths. b. Providing an employee with feedback on her performance. c. Choosing which marketing strategy will best compensate for poor employee performance. d. Deciding which employees will be terminated.

Deciding which employees will be terminated.

Which of the following options is considered a fast option for reducing an expected labor surplus but results in high human suffering? Select one: a. Hiring freeze b. Retraining c. Demotions d. Early retirement e. Natural attrition

Demotions

Which of the following is TRUE of training and development? Select one: a. Development is critical for talent management, particularly for those with leadership potential. b. As training becomes more strategic, the distinction between training and development will become clearer. c. Development focuses primarily on helping employees' performance in their current jobs. d. Training primarily prepares employees for future positions and jobs that do not exist as yet. e. Employees rely on training to improve the skills required for jobs in other places.

Development is critical for talent management, particularly for those with leadership potential.

Which of the following was replaced by the Occupational Information Network (O*NET)? Select one: a. General Aptitude Test Battery b. Dictionary of Occupational Titles c. Workforce Learning Link d. Position Analysis Questionnaire e. Work Profiling System

Dictionary of Occupational Titles

CompX Inc. is an online retailer of electronic products including laptops and tablets. The company is known for its unique approach to customer support, which is known for going above and beyond in satisfying customer complaints and issues. What kind of a strategy is CompX using? Select one: a. Cost leadership b. Disintermediation c. Cannibalization d. Differentiation e. Penetration

Differentiation

Which of the following options is considered a slow option for reducing an expected labor surplus and has a low impact on human suffering? Select one: a. Downsizing b. Temporary employees c. Demotions d. Pay reduction e. Early retirement

Early retirement

In the context of factors that influence motivation to learn, which of the following management actions is likely to increase employees' self-efficacy? Select one: a. Informing employees about the times their peers have failed to benefit from the training b. Communicating that training will focus in identifying areas of incompetence c. Making it clear that only the best of them can get through the training programs d. Emphasizing that learning is under their personal control e. Not sharing information on the purpose of the training programs

Emphasizing that learning is under their personal control

Which of the following is NOT one of Porter's Five Forces? Select one: a. Buyers b. Substitutes c. Entrants d. Environmental Constraints e. Suppliers

Environmental Constraints

_________refers to demonstrating that human resources practices have a positive influence on the company's bottom line or key stakeholders and it requires the use of data - from financial statements to employee surveys in order to make decisions based upon hard evidence. Select one: a. Strategic Services b. Business Partner Services c. Diversity Management d. Outsourcing e. Evidenced-based HR

Evidence Based HR

Which of these statements is TRUE? Select one: a. Assessment centers are primarily used to identify employees' technical skills. b. Formal education programs include off-site and on-site programs designed specifically for the company's employees. c. Assessment refers to the acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements. d. Transfers typically involve an increase in job responsibilities and compensation.

Formal education programs include off-site and on-site programs designed specifically for the company's employees.

Which of the following rules states that an employment test has disparate impact if the hiring rate for a minority group is less than eighty percent of the hiring rate for the majority group? Select one: a. Prima facie rule b. Four-fifths rule c. Mixed-motive rule d. Business necessity rule e. Standard deviation rule

Four-fifths rule

Jim, an efficiency expert, proposes the "just-in-time" inventory method to Roger, the CEO of Neptune Inc. If Roger is to accept the proposal, which of the following changes is he most likely to implement in Neptune Inc.? Select one: a. He is likely to introduce processes that support lean production. b. He is likely to manufacture mass products well ahead of demand. c. He is likely to avoid made-for-order method of manufacturing. d. He is likely to create a larger storage space for inventories. e. He is likely to stock a backup of supplies for emergency.

He is likely to introduce processes that support lean production.

Which of the following is a prediction about legal issues in the workplace in the U.S.? Select one: a. There will be no penalty for not providing health care coverage. b. Reporting and inspection requirements will decrease. c. Health care reform will drive compliance issues. d. Workplace safety will receive lesser attention. e. HR professionals will work independently without legal counsel.

Health care reform will drive compliance issues.

_____ refers to the policies, practices, and systems that influence employees' behavior, attitudes, and performance. Select one: a. Financial management b. Production and operations management c. Human resource management d. Competency management e. Total quality management

Human resource management

Who among the following is likely to be the best source for the most accurate information about the time spent on various tasks for job analysis? Select one: a. Customers b. Supervisors c. Quality analysts d. Subordinates e. Incumbents

Incumbents

According to the video by Porter (2014), which of the following is true? Select one: a. Intense competition reduces everyone's profitability. b. Few people think of business competition as a tug of war. c. Substitutes can only come from different industries. d. New entrants, but not existing competitors, are important strategic considerations.

Intense competition reduces everyone's profitability.

Which of the following is true of a balanced scorecard? Select one: a. It should not be used to link HRM activities and a company's business strategy. b. It indicates the value of a company based on its competitive demands. c. It depicts a company from the perspective of internal and external customers. d. It guides companies to increase the time spent on new product and service development. e. It measures a company's performance based on the business strategy adopted by it.

It depicts a company from the perspective of internal and external customers.

Which of the following is TRUE about task analysis? Select one: a. It involves determining the cause for performance deficiency—lack of skill or a training issue. b. It involves identifying who requires training. c. It involves determining employees' readiness for training. d. It involves identifying the knowledge and skills required for the job. e. It involves determining the business appropriateness of training.

It involves identifying the knowledge and skills required for the job.

Which of the following is TRUE of a protean career? Select one: a. It focuses primarily on external rewards offered by an organization. b. It has very little implication on employee development. c. Managers play the central role in guiding employees with protean careers. d. Psychological success plays a small role in protean careers. e. It is based on employees' self-direction.

It is based on employees' self-direction.

Which of the following is a challenge of downsizing? Select one: a. It is not an effective strategy if an organization wants to make way for fresh ideas. b. It restricts organizations from developing new and positive relationships. c. It becomes difficult to change an organization's culture after downsizing. d. It fails to force employees to cooperate with management. e. It is difficult to boost the morale of employees who remain after downsizing.

It is difficult to boost the morale of employees who remain after downsizing.

Which of the following is TRUE of informal learning? Select one: a. It is initiated by the management of an organization. b. It is motivated by a personal intent to develop. c. It involves training and development programs. d. It occurs as a result of gathering explicit knowledge. e. It occurs in a planned setting for facilitating knowledge.

It is motivated by a personal intent to develop.

Which of the following refers to the process of defining the way work will be performed and the tasks that will be required in a given job? Select one: a. Job design b. Job evaluation c. Job specification d. Job performance e. Job satisfaction

Job design

Which of the following includes the knowledge, skills, abilities, and other characteristics that an individual must have to perform the job? Select one: a. Job evaluation b. Job specification c. Job satisfaction d. Job description e. Job standardization

Job specification

According to the reading by Cheston (2012) which of the following is TRUE? Select one: a. LinkedIn does not help people who are not actively looking for a job. b. LinkedIn can be an important networking tool. c. LinkedIn is only for those who currently have a job. d. Professional recruiters are prevented from using LinkedIn.

LinkedIn can be an important networking tool.

Which of the following is a concern for employers caused by Gen-Y and Millennial generation employees using social networking tools? Select one: a. Lower productivity b. Best practices are not shared c. Knowledge sharing is suppressed d. Creating online expert communities e. Loss of expert knowledge

Lower productivity

A large public library easily restructures some work schedules to allow disabled employees to perform their duties. The library has: Select one: a. Been subject to undue hardship. b. Established BFOQs. c. Made reasonable accommodations. d. Made essential accommodations.

Made reasonable accommodations.

Which of the following is a disadvantage of the formal mentoring program? Select one: a. It does not encourage mentors and protégés spend time discussing personalities and backgrounds. b. It does not ensure access to mentors for all employees. c. Participants in the mentoring relationship do not know what is expected of them. d. Mentors may not be able to provide counseling and coaching in an artificially created relationship. e. Gender and race can act as an obstacle in making mentors accessible to employees.

Mentors may not be able to provide counseling and coaching in an artificially created relationship.

Which of the following is TRUE of a typical assessment center? Select one: a. It is usually an on-site location where people can be assessed while at work. b. It is primarily used to check if an employee has the basic technical skills required for a job. c. Multiple assessors evaluate performance on a number of exercises. d. Usually a single comprehensive test is conducted that tests employees on different skills. e. It has one rater who is responsible for assessing all employees' performances.

Multiple assessors evaluate performance on a number of exercises.

Which of the following is an example of a quasi-judicial body? Select one: a. National Labor Relations Board b. Senate c. District Court d. National Security Agency e. Court of Appeals

National Labor Relations Board

Which of the following is TRUE about how job experiences affect development? Select one: a. Job challenges viewed as positive stressors create high levels of harmful stress for employees. b. Job experiences that are seen as negative stressors challenge employees to stimulate learning. c. Obstacles and job demands related to creating change are more likely to lead to negative stress. d. All job demands, including obstacles, are related to learning. e. The closer the previous job experience is to a new job, the greater the learning.

Obstacles and job demands related to creating change are more likely to lead to negative stress.

The EEOC is the agency that enforces several EEO laws. Which of the following legislation is the EEOC NOT responsible for enforcing? Select one: a. Title VII of the 1964 Civil Rights Act b. Equal Pay Act of 1963 c. Americans with Disabilities Act of 1990 d. Occupational Safety and Health Act of 1970 e. Age Discrimination in Employment Act of 1967

Occupational Safety and Health Act of 1970

Which of the following is TRUE? Select one: a. The highest level of support that a manager can provide the training process is acceptance. b. Onboarding refers to the process of helping new hires adjust to social and performance aspects of their new jobs. c. Person analysis includes identifying the knowledge, skills, and behaviors that need to be emphasized in training for employees to complete a task. d. The last stage in the training design process is ensuring transfer of training.

Onboarding refers to the process of helping new hires adjust to social and performance aspects of their new jobs.

Based upon the video by Ariely (2008), which of the following is TRUE? Select one: a. People's prefernces are not shaped by the options that are presented. b. One major illusion is the illusion that you are not susceptible to cognitive illusions. c. We understand our cognitive limitations as well as our physical limitations. d. Highly trained professionals like doctors are not susceptible to cognitive illusions.

One major illusion is the illusion that you are not susceptible to cognitive illusions.

The relative strength of an individual's identification with and involvement in a particular organization is known as: Select one: a. Work centrality. b. Perceived behavioral control. c. Job satisfaction. d. Organizational commitment.

Organizational commitment.

A performance management system typically does NOT include: Select one: a. Developmental planning. b. Goal setting. c. Organizational-profit forecasting. d. Continuous coaching.

Organizational-profit forecasting.

Which stage in a work-unit activity analysis focuses on the product produced or service provided? Select one: a. Activity b. Raw inputs c. Output d. Equipment e. Human resource input

Output

Which of the following HRM practices involves employees receiving feedback? Select one: a. Staffing b. Performance management c. Training d. Work design e. Compensation

Performance management

Based upon the video by Ariely (2008), which of the following is TRUE? Select one: a. Presenting choices with different alternatives can change people's decisions. b. Trends in participating in organ donor programs are mostly due to country culture. c. People often choose the most difficult option when they have an alternative. d. People often choose complex choices when presented with complex options.

Presenting choices with different alternatives can change people's decisions.

The U.S. workforce is becoming increasingly diverse. To successfully manage a diverse workforce, managers must develop a new set of skills, including ALL of the following EXCEPT: Select one: a. Coaching and developing others b. Creating an inclusive work environment. c. Providing frequent performance feedback; d. Communicating effectively

Providing frequent performance feedback;

Which of the following statements is TRUE regarding reliability and validity? Select one: a. Reliability of a measure is essential for it to have any validity. b. Reliability and validity are independent of each other. c. Reliability and validity are directly proportional to each other. d. Reliability is a necessary and sufficient condition for validity. e. Reliability and validity are inversely proportional to each other.

Reliability of a measure is essential for it to have any validity.

Which of the following statements is TRUE of the reliability of a measurement (e.g., cognitive ability)? Select one: a. It indicates the extent to which performance on the measure is related to performance on the job. b. Reliability indicates the degree to which two objects are related to each other. c. A measurement is said to be reliable when only two iterations are involved in measurement. d. It is not dependent on the attributes of the measuring instruments used. e. Reliability refers to the measuring instrument rather than to the characteristic itself.

Reliability refers to the measuring instrument rather than to the characteristic itself.

Which of the following is an example of an experience-based situational interview? Select one: a. Harry was asked to describe how he would convince his boss about his new marketing strategy. b. Peter was asked about his reaction if his co-workers indulged in racist behavior. c. Ron was asked to describe an event where his creativity led to effective problem solving. d. Ronald was asked how he would resolve a certain technical fault in his workplace. e. Jane was asked what steps she would take in case of a power failure in the plant.

Ron was asked to describe an event where his creativity led to effective problem solving.

Which of the following acts sets strict rules for businesses especially for accounting practices that require more open and consistent disclosure of financial data and CEOs' assurance that the data is completely accurate? Select one: a. McCarran-Ferguson Act b. Glass-Steagall Act c. Sarbanes-Oxley Act d. Dodd-Frank Act e. Gramm-Leach-Bliley Act

Sarbanes-Oxley Act

Which of the following is the first step in the development planning system? Select one: a. Self-assessment b. Reality check c. Employee appraisal d. Action planning e. Goal setting

Self-assessment

Giving employees online access to information about HR issues such as training, benefits, and compensation is called _____. Select one: a. Employee engagement b. Self-service c. Shared service d. Talent management e. Performance management

Self-service

_____ is a process that primarily addresses the competitive challenges an organization faces.

Strategic management

Based upon the video by Strack (2014), which of the following statements is true? Select one: a. Technology will both replace and create jobs. b. Trends in an age pyramid across time are generally unpredictable. c. An attractive fixed salary is the most import job preference of those surveyed. d. Most of the largest economies in the world are projected to have a skill surplus in 2030.

Technology will both replace and create jobs.

Which of the following options for avoiding an expected labor shortage has the benefit of being a fast solution with high revocability? Select one: a. Retraining b. New external hires c. Turnover reductions d. Temporary employees e. Technological innovation

Temporary employees

Which of the following is one of the four characteristics of an ethical, successful company? Select one: a. It works on the belief that one's own interest comes before considering interest of others. b. The company gets the best deals, even to the detriment of its vendors. c. It has a vision that employees may relate to but cannot use in their day-to-day-work. d. It allows flexibility of ethical norms when the financial stakes involved are very high. e. The company emphasizes mutual benefits in its relationship with customers, clients, and vendors.

The company emphasizes mutual benefits in its relationship with customers, clients, and vendors.

Which of the following approaches pursues efficiency primarily by making a job so simple that anyone can be trained quickly and easily to perform it? Select one: a. The mechanistic approach b. The biological approach c. The ergonomic approach d. The perceptual-motor approach e. The motivational approach

The mechanistic approach

Which of the following statements is true about the composition of the U.S. labor force in the next decade? Select one: a. The high cost of health insurance and decrease in health benefits will cause many employees to quit working. b. The largest proportion of the labor force is expected to be in the age group of 16-24 years. c. The median age of the labor force will increase to the highest number ever. d. The percentage of highly skilled immigrants will continue to remain lower than the percentage of low skilled immigrants. e. Immigration will cease to affect the size and diversity of the workforce.

The median age of the labor force will increase to the highest number ever.

According to the video by Heffernan (2015), which of the following is TRUE? Select one: a. Intelligent people always outperform helpful people. b. The most successful teams might be composed of individuals that are highly sensitive to each other. c. Teams that work longer together tend to have worse performance. d. Competition is always motivating.

The most successful teams might be composed of individuals that are highly sensitive to each other.

Which of the following is true of virtual teams? Select one: a. They usually work in the same time zone. b. They allow projects to be worked on 24 hours a day. c. They are typically situated in the same location. d. They do not include partnership with competitors. e. They can work well without relying on technology.

They allow projects to be worked on 24 hours a day.

Which of the following acts states that employers cannot retaliate against employees for either "opposing" a perceived illegal employment practice or "participating in a proceeding" related to an alleged illegal employment practice? Select one: a. Lilly Ledbetter Fair Pay Act b. Fair Labor Standards Act c. Equal Pay Act d. Title VII of the Civil Rights Act of 1964 e. Vocational Rehabilitation Act Feedback

Title VII of the Civil Rights Act of 1964

_____ refers to on-the-job use of knowledge, skills, and behaviors learned in training. Select one: a. Information absorption b. Learning management c. Cognitive adoption d. Transfer of training e. Hands-on learning

Transfer of Training

Which of the following is TRUE about transitional matrices? Select one: a. Transitional matrices are extremely useful for charting historical trends in a company's supply of labor. b. Transitional matrices show the increase in productivity of employees over a period of time. c. Transitional matrices can be read across rows but cannot be read from top to bottom. d. Transitional matrices provide an objective measure of the effectiveness of an organization's human resource recruitment policy. e. Transitional matrices provide a comparison of the proportion of workers in protected subgroups with the proportion that each subgroup represents in the relevant labor market.

Transitional matrices are extremely useful for charting historical trends in a company's supply of labor.

Jason, an African-American, and Robert, a Caucasian, both experienced welders, apply for two openings at Virgo Inc. Robert is hired and Virgo continues to look for candidates to fill the other position. Jason alleges racial discrimination by Virgo, but Virgo denies this. Which of the following statements would both negate Jason's case and support Virgo's case? Select one: a. Virgo deals in building equipment that requires a certified welder and Jason is a certified welder. b. Virgo deals in building equipment that requires a certified welder and Jason is not a certified welder. c. Virgo has had a history of discrimination. d. Virgo deals in building equipment that requires a certified welder and Robert is a certified welder. e. Virgo has never had a history of discrimination.

Virgo deals in building equipment that requires a certified welder and Jason is not a certified welder.

Which of the following pairs of recruiter characteristics does an applicant tend to respond to most positively? Select one: a. Gender and warmth b. Warmth and informativeness c. Experience and qualifications d. Age and experience e. Race and qualifications

Warmth and informativeness

James, a manager at Brown & Brown (B&B) Inc., a publisher of academic books, is tasked with identifying the various pieces of work required to edit, typeset, and publish a fictional book prior to allocating and assigning them to his subordinates. Which of the following processes is James expected to perform? Select one: a. Job evaluation b. Job performance c. Performance evaluation d. Work-flow evaluation e. Work-flow design

Work-flow design

Traditionally, the HRM department was primarily a(n) _____. Select one: a. payroll expert b. administrative expert c. employer advocate d. proactive agency e. finance expert

administrative expert

Which of the following is an exercise used in assessment centers where employees answer questions about their work, personal experiences, and skill strengths and weaknesses? Select one: a. A focus-group discussion b. An interview c. A role-play d. An in-basket simulation e. A leaderless group discussion

an interview

The executive branch of the federal government: Select one: a. consists of the president and the many regulatory agencies the president oversees. b. consists of the House of Representatives and the Senate. c. consists of bodies like the Select Committee on Ethics. d. adjudicates criminal cases. e. passes laws such as the Civil Rights Act.

consists of the president and the many regulatory agencies the president oversees.

Michael and Mohammad graduated from the same pilot training institute and applied for a job as a trainee pilot at a private American airline. Despite both having similar profiles, Michael was hired but Mohammad was not, and the airline continued to look for other potential trainee pilots. In this case, Mohammad is a possible victim of: Select one: a. sexual harassment. b. quid pro quo harassment. c. disparate harassment. d. disparate impact. e. disparate treatment.

disparate treatment.

A policy that lays out the steps an employee can take to appeal a termination decision is called a(n) _____. Select one: a. due process policy b. employment-at-will policy c. affirmative action policy d. counter cyclical hiring policy e. outsourcing policy

due process policy

Policies that state that either party in an employment relationship can terminate that relationship at any time, regardless of cause, are called _____. Select one: a. affirmative action policies b. employment-at-will policies c. employee liability policies d. counter cyclical hiring policies e. due process policies

employment-at-will policies

During the strategic implementation stage of the strategic management process, an organization: Select one: a. establishes external opportunities and threats. b. defines its mission and goals. c. determines its internal strengths and weaknesses. d. decides on a strategic direction. e. ensures that it has skilled employees in place.

ensures that it has skilled employees in place.

When a corporate organization competes through globalization, as opposed to technology, it is likely to put most of its efforts on _____. Select one: a. environmental issues b. expanding into foreign markets c. developing HR dashboards d. integrating technology and social systems e. social responsibility

expanding into foreign markets

A company that follows an overall cost leadership strategy _____. Select one: a. does not use automated procedures and systems b. focuses on creating products that provide high value for its cost c. focuses on becoming the lowest cost producer in an industry d. endeavors constantly to increase the quality of its products e. strives to reduce the cost of products in its industry

focuses on becoming the lowest cost producer in an industry

The first step in the human resource planning process is _____. Select one: a. program evaluation b. groupthink c. forecasting d. goal setting e. program implementation

forecasting

When a company provides evidence from previous criterion-related validity studies conducted in other situations to show that a specific test is a valid predictor of performance in a different situation, it is trying to prove the test's: Select one: a. variance. b. utility. c. reliability. d. legality. e. generalizability.

generalizability.

Personality inventories tend to have: Select one: a. high validity, high generalizability, and high utility. b. moderate utility, low generalizability and moderate criterion validity. c. low reliability, low validity, and low generalizability. d. high reliability, low-to-moderate criterion validity, and low generalizability. e. moderate reliability, moderate criterion validity, and moderate utility.

high reliability, low-to-moderate criterion validity, and low generalizability.

Predictive validation is superior to concurrent validation because: Select one: a. job applicants often have no information about organizational culture. b. predictive valuation involves contribution from many individuals. c. the effort needed for predictive valuation is lesser than concurrent valuation. d. the time taken for predictive valuation is lesser than concurrent valuation. e. job applicants are more motivated than an organization's employees.

job applicants are more motivated than an organization's employees.

Which of the following practices best helps employees gain an overall appreciation of the company's goals? Select one: a. Job specification b. Job rotation c. Job designing d. Job analysis e. Job evaluation

job rotation

In high-performance work systems: Select one: a. previously established boundaries between employees and customers remain intact. b. line employees interact frequently with quality experts and engineers. c. employees do not communicate directly with suppliers and customers. d. line employees are trained to specialize in individual tasks. e. managers and employees work together, while vendors and suppliers work independently.

line employees interact frequently with quality experts and engineers.

Anna's boss terminated her employment because she did not submit to his sexual advances. Anna is a victim of: Select one: a. affirmative action. b. disparate impact. c. quid pro quo harassment. d. reasonable accommodation. e. glass ceiling.

quid pro quo harassment.

When companies are trying to meet the shareholders' and the general public's demands to act more ethically and environmentally responsible, they are recognizing the importance of _____. Select one: a. a balanced scorecard approach b. performance management c. social responsibility d. cultural responsibility e. total quality management

social responsibility

During _____, the strategic planning groups decide on a strategic direction by defining the company's mission and goals, its external opportunities and threats, and its internal strengths and weaknesses.

strategy formulation

When assessing the reliability of a measure (e.g., cognitive ability), one might be interested in knowing how scores on the measure at one time relate to scores on the same measure at another time. This is called: Select one: a. test-retest reliability. b. test-interdependency. c. mutual exclusivity. d. test utility. e. test generalizability.

test-retest reliability.

While evaluating training programs, acquisition of knowledge is measured using _____. Select one: a. interviews b. observation c. attitude surveys d. work samples e. focus groups

work samples

A(n) _____ test attempts to simulate the job in a prehiring context to observe how the applicant performs in the simulated job. Select one: a. cognitive ability b. honesty test c. work-sample d. personality e. projective

work-sample