Final Management

Weber's guidelines for bureaucratic design include:

a clear chain of command

_____ is a thorough, formal analysis of the effectiveness of a firm's response to social responsibility

a corporate social audit

China requires foreign companies to form ____ with Chinese companies so that the Chinese get access to the latest technology

a joint venture/strategic alliance

Wells Fargo provides mortgages. Homebuyers are potential

customers

Maine Cookies is a small company that bakes and ships gifts of cookies from parents to their children who are college students. The company produce high-quality product made with the best ingredients. As little as possible is wasted, and it uses minimal overtime because it operates

efficiently

General Motors sold an auto parts company because profitability was low. The primary environmental dimension considered was

economic

Sara Blakely developed the idea to make Spanx undergarments. She filed a patent and researched production. She now sells Spanx through department stores. She is an example of a(n)

entrepreneur

Hewlett Packard has a large share of the slowly growing PC market. This is an example of a

cash cow

Which of the following is the least intense level of international business strategy?

Importing/exporting strategy

Imagine that you are a manufacturer of athletic shoes. Within the organizational context, which of the following ethical behaviors can occur (All of the Above)

All of the above

after watching the royal wedding, Susan wants to start her own hat making company in the United States. To help her determine whether this is a good idea, she needs to find the answers to which of the following questions? (All of these choices)

All of these choices

Which of the following statements characterizes the thinking that emerged from the Hawthorne studies?

Concern for the worker will lead to greater worker satisfaction, which will then lead to increased output.

the general environment of organizations has all EXECPT which dimension?

Domestic

when a locally owned construction firm fears new competition from a national chain such as Toll Brothers moving in, it is experiencing a change in its

External environment

After ordering from Amazon, customers are asked to review the product and the seller. This is an example of which part of the system?

Feeback

Fort Howard Paper Company has a cost-saving manufacturing process that its competitors cannot imitate. Fort Howard Paper enjoys a(n)

a sustained competitive advantage

the firm using a(n) ____ approach to social responsibility meet its obligations and is also willing to respond to appropriate societal requests.

accommodative

decision making is a part of which management function?

Planning, Organizing, Controlling, Leading

At Toyota, each task operating employees and machines perform is carefully studied to promote maximum productivity. Some tasks are examined using time and motion studies to standardize work methods. What management approach is Toyota using?

Scientific Management

CVS has more than 600 pharmacies with minute clinics in them, which are staffed with physician assistants. Carving space out of an existing floor plan to create a new clinic takes less than a year. These are ____ plans.

Short-range

One problem with qualitative goals is that they

are difficult to measure and thus are not good indicators of success or failure

All of the following are bases for departmentalization EXECPT

competition

Managers use all of the following types of resources to achieve organizational goals EXECPT

competitive

When Mildred chooses to focus on work task instead of listening to a colleague she is engaged in

decision making

Politicians caught in extramarital affairs usually deny wrong doing until there is physical evidence to contradict the politician's claims. This is an example of the ____ approach to responsibility.

defensive

Research has shown that manufacturing costs often fall as the number of units produce by an organization increases. This relationship between cost and production is called

economy of scale

Rebecca worked 20 hours and produce 50 units of a product. Randy worked 15 hours and produced 50 units of the same product. Compared to Randy, Rebecca was

equally effective but not as efficient

With job enrichment, workers can ____. This does not occur with job enlargement.

experience increased authority and responsibility

United States farmers are the biggest producers of corn China's purchases of corn has increase. The U.S. is a corn _____

exporter

The Siemens Foundation uses money to support and promote the importance of math, science, and technology education. It is taking a(n) ___ approach to social responsibility

proactive

the primary concern of strategy implementation is

how the strategy is operationalized and executed

Women in Saudi Arabia have been arrested for driving. The actions of the women drives are

illegal but ethical

is the cultural belief that the person comes first

individualism

Satellites, shipping ports, railroads, and airports are part of a nation's

infrastructure

The owners of the Pizza Place set a goal of expanding into five new markets over the next three years. What kind of goal is this?

intermediate-range

Which of the following organizations would face the most difficulty in developing long-range plans?

those with dynamic, complex environments

Starbucks assembles and serves coffee and snacks. They use ____ technology.

unit or small-batch

a contingency plan

is used in conjunction with the organization's originally developed plan

Chris Johnson is a running back in the National Football League. He does not play other positions. NFL teams use

job specialization

All of the following are physical resources EXECPT

labor used in production

Theory X mangers believe workers are

lazy

The National Football League and team owners allow shirts, hat, blankets, and many other products to be sold with team logos on them. The teams league get a percentage of the sale. The teams have chosen to use a(n) ____ strategy to generate more income

licensing

Nipurna is a high school guidance counselor. Nipurna is well liked by the staff and students whom she supervises. She recognizes that they have excellent problem-solving skills and are committed to excellence. She lets the people she supervises assume as much responsibility as they are capable of handling. It would appear that she

operates as a theory Y manager

Due to rapid technological evolution, many dot-com companies have been created, been briefly successful, and failed in a relatively short period of time. Those that have remained have had to be responsive to their ever-changing external environments. As a rule, you would expect dot-com companies to have a(n) ___ design

organic

The Dodd-Frank Wall Street Reform and Consumer Protection Act is legislation that creates more regulation of the finance markets. This is an example of the ______ dimension

political-legal

Sealed Air packages food. Donna is the executive responsible for maintaining good relations with environmental groups. She works with them to promote recycling of food packaging. She is filling the ____ role

proactive

____ are a group of small investors seeking to make profits on companies with rapid growth potential.

venture capitalists

a college student was accused of sexual assault two years after the incident. She had to defend herself before a three person board without a lawyer or the ability to ask the accuser questions. The university expelled her. A lawyer than obtained the accuser's text message from the evening in questions that clearly showed consent and evidence of another consensual act with a second women later that night. The university said it followed the Obama administrations guidelines during the procedure and was maintaining the expulsion. The student was denied ___ justice.

procedural

Decisions that are routine and deal with situations in which the factors are familiar and have occurred in the past are called ____ decisions.

programmed

The federal communications commission monitors radio broadcasts for inappropriate content. This is an example of the ___ component

regulator

Workers in a McDonald's are trained to cook, clean, fill drinks, take orders, and fill orders. During a shift they work each job for one hour.

rotation

The CEO of a company decided to leave Connecticut because the taxes were some of the highest in the country. He limited the search for a new location to Georgia, South Carolina, and North Carolina because taxes are much better there and the cost of living about 20% percent cheaper. Some employees felt there were more factors to consider. The CEO engaged in

satisficing

Southwest Airlines gained excess to the Atlanta market when it purchased Air Tran. This is an example of a change in Southwest's

scope

The ___ is the portion of an organization's environment that deals with morals, values, and demographic characteristics.

sociocultural element of the general environment

Job ___ refers to the degree in which the organization's overall task is broken down and divided into smaller component pats.

specialization

Extra funds should be channeled to the ____, which is a product with a high share of a fast-growing market

star

Plans are the organizational plans that are broadest in focus and have the longest time frame

strategic

In a small community in Michigan, there are two funeral homes. One of them clips all pictures from the local paper, laminates them, and mails them to the person photographed with a brief note. This is an attempt to build positive relations with potential customers during happy times. If the other funeral home chose to make similar customer contact, the competitors would have

strategic imitation

Which of the following would be most likely to cause employees to ignore intermediate- and long-term planning?

strong emphasis on short-term goals such as quarterly

the rational model of decision making assumes all of the following expect?

the decision maker will select the least expensive acceptable alternative

If an entrepreneur were considering a new business, which of the following would be a DESIRABLE characteristic of the industry being considered?

the new company will sell a newly patented invention that is not yet well known but is expected to dominate the market