Foundations for Business ch 7
Select all that apply During strategic planning, top managers decide: Multiple select question. geographic areas in which to compete what products or services to sell which customers to serve employees to staff the shipping department
ABC
Select all that apply Which of the following are part of a situation analysis (SWOT)? Multiple select question. Strengths Weaknesses Opportunities Relationships
ABC
Those managers considered as top management in an organization would include the Multiple select question. Chief Operating Officer Chief Financial Officer Chief Executive Officer The Plant Manager
ABC
Select all that apply During strategic planning, top managers decide: Multiple select question. geographic areas in which to compete which customers to serve employees to staff the shipping department what products or services to sell
ABD
Select all that apply Functions included in staffing an organization are Multiple select question. recruiting hiring controlling retaining
ABD
Tactical plans that are detailed and short term state Multiple select question. how it will be done who is to do it company policy what is to be done
ABD
Select all that apply Which of the following tasks are associated with the leading function of management? Multiple select question. Guiding and motivating employees Recruiting employees Clarifying policies to reach objectives Determining needed resources
AC
Select all that apply The management function known as organizing Multiple select question. designs the structure of the organization sets the organization's long term and short term goals places employees and resources where they will be effective in achieving the organization's goals creates an organization chart showing lines of responsibility and authority
ACD
Select all that apply The tasks managers perform to organize a firm to achieve its goals include: Multiple select question. assigning tasks borrowing money establishing procedures allocating resources
ACD
Select all that apply Which of the following are decided by top management during strategic planning? Multiple select question. Which customers to serve Which employees to hire When to serve customers What products or services to sell
ACD
The management function known as organizing Multiple select question. places employees and resources where they will be effective in achieving the organization's goals sets the organization's long term and short term goals creates an organization chart showing lines of responsibility and authority designs the structure of the organization
ACD
Select all that apply Problem solving differs from decision making because problem solving Multiple select question. usually requires faster action is a more formal and lengthy process deals with setting strategic plans is less formal
AD
__________ leadership is a leadership style that involves making managerial decisions without consulting others.
Autocratic
A detailed, short-term plan about what is to be done, who is to do it, and how is a(n)______ plan. Multiple choice question. contingency tactical financial strategic
B
Managers at the top of an organization need more ______ skills, while first line managers need more ______ skills. Multiple choice question. technical; conceptual conceptual; technical human relations; conceptual technical; human relations
B
The definition of ______ ______ states: skills that involve the ability to perform tasks in a specific discipline or department. Multiple choice question. conceptual skills technical skills tactical skills human relations
B
The definition of ______ ______ states: the level of management that includes general managers, division managers, and branch and plant managers who are responsible for tactical planning and controlling. Multiple choice question. financial management middle management supervisory management operational management
B
Which of the following tasks are associated with the planning function of management? Multiple choice question. Preparing a structural design Setting organizational goals Measuring results against objectives Clarifying policies
B
______ is a management function that includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives. Multiple choice question. Controlling Planning Leading Organizing
B
Select all that apply Managers practice the art of getting things done using organizational resources such as: Multiple select question. customers information workers equipment
BCD
When organizing a firm, top managers: Multiple select question. develop controls for the manufacturing process allocate resources assign tasks establish procedures
BCD
Which of the following tasks are associated with the planning function of management? Multiple select question. Rewarding outstanding performance Developing strategies to reach those goals Setting organizational goals Determining resources needed
BCD
Select all that apply An organization's vision gives it a: Multiple select question. clear goals and objectives sense of purpose set of short term objectives set of values
BD
Select all that apply Tactical planning is usually done by Multiple select question. top management teams of lower level managers financial managers lower level managers
BD
Employees who get things done using an organization's financial resources, information, equipment, and workers are: Multiple choice question. suppliers customers managers competitors
C
Which of the following tasks are associated with the organizing function of management? Multiple choice question. Developing strategies to reach organizational goals Taking corrective action Preparing an organizational chart Clarifying policies
C
The management function that involves creating a vision for the organization, communicating it to others, and motivating them to achieve goals is ___________ .
Leading
Good __________ motivate workers and create an environment for them to motivate themselves.
leaders
The difference between leaders and managers is that _________establish a vision and corporate values, while ___________ carry out that vision.
leaders, managers
A(n) _________ is a specific, short-term statement of how to achieve the organization's long-term __________ .
objectives, goals
The ____________ plan is the department manager's tool for setting daily and weekly standards and schedules to meet the company's tactical objectives.
operational
The definition of __________ _________states: the process of setting work standards and schedules necessary to implement the company's tactical objectives.
operational planning
In order to accomplish their goals, managers must __________ a firm by allocating resources and assigning tasks.
organize
The definition of ____________ ______ states: the process of developing detailed, short-term statements about what is to be done, who is to do it, and how.
tactical planning
The definition ____________ _________ states: skills that involve the ability to perform tasks in a specific discipline or department.
technical skills
Strategic planning is done by _________ level management.
top
The definition of ___________ __________states: highest level of management, consisting of the president and other key company executives who develop strategic plans.
top management
A ______ ______ is an outline of the fundamental purpose and basic philosophy of an organization. Multiple choice question. mission statement purpose statement goal statement objective goal vision statement
A
David's manager told him the company wants to achieve a 50 percent market share within 5 years. David's manager was relaying a company: Multiple choice question. goal protocol standard objective
A
Setting shorter-term, specific plans such as annual budgets and deciding on other activities necessary to meet strategic objectives are tasks associated with ______ planning. tactical competitive strategic internal
A
The definition of ______ ______ skills states: skills that involve communication and motivation; they enable managers to work through and with people. Multiple choice question. human relations conceptual management technical management middle management
A
The definition of ______ ______ states: choosing among two or more alternatives. Multiple choice question. decision making resource allocation strategic planning brain storming
A
The job title for the president of a company is usually: Multiple choice question. CEO CIO CFO COO
A
Which of the following tasks are associated with the leading function of management? Multiple choice question. Motivating employees to accomplish organization goals Monitoring performance Determining needed resources Taking corrective actions when necessary
A
______ is a key management function because accomplishing the other functions depends heavily on it. Multiple choice question. Planning Controlling Giving orders Organizing
A
______ is creating a vision for the organization and guiding, training, coaching, and motivating others to work effectively to achieve the organization's goals and objectives. Multiple choice question. Planning Controlling Leading Strategizing
C
The __________ ___________ _________ is the job title of the person responsible for obtaining funds and planning budgets in an organization.
Chief Financial officer
Currently, the leadership trend is to empower employees. When a leader empowers employees, that leader is giving them: Multiple choice question. direction and steps to accomplish organizational goals exact orders about what to do less authority to make decisions as much freedom as possible to become self-directed and self-motivated
D
Tactical planning deals with: Multiple choice question. setting goals for the organization as a whole looking at the organization as a whole to develop plans developing the mission and vision statements setting annual budgets and deciding on activities to meet strategic objectives
D
The function of management that designs the structures and systems in which everyone works together to achieve the organization's goals and objectives is: Multiple choice question. controlling planning financing organizing
D
The type of planning done mostly by top management is ______ planning. Multiple choice question. day to day operational tactical strategic
D
______ is the presentation of a company's facts and figures in a way that is clear and apparent to all stakeholders. Multiple choice question. Controlling Accountability Objectives Transparency
D
Guiding and motivating employees to work effectively to accomplish organizational goals and objectives, giving assignments, explaining routines, clarifying policies, and providing feedback on performance are all tasks associated with the ___________ function of management.
Leading
The process used to accomplish organizational goals through planning, organizing, leading, and controlling organizational resources is ____________.
Management
___________ is the process used to accomplish organizational goals through planning, organizing, leading, and controlling people and other organizational resources.
Management
The ____________ ___________should address the organization's self-concept, its philosophy, long-term survival needs, customer needs, social responsibility, and the nature of the product or service.
Mission statement
Allocating resources, preparing a structure, recruiting, selecting, and placing employees where they will be most effective are tasks associated with the _________ function of management.
Organizing
__________ leadership, also known as democratic leadership, is a leadership style that consists of managers and employees working together to make decisions.
Participative
SWOT Analysis is a _________ tool used to analyze an organization's strengths, weaknesses, opportunities, and threats.
Planning
_______ is a key management function because the success of the other functions depends on it.
Planning
The definition of ___________ analysis states: a planning tool used to analyze an organization's strengths, weaknesses, opportunities, and threats.
SWOT
The process of analyzing an organization's strengths, weaknesses, opportunities, and threats is a(n) _________ analysis.
SWOT
A ______________ gives an organization a sense of purpose and a set of values that unite workers.
Vision
A company's __________ is a broad explanation of why the organization exists and where it is trying to go.
Vision
An organization's ____________ gives it a sense of purpose and a set of values that unites workers in a common destiny.
Vision
The definition of _________ states: coming up with as many solutions as possible in a short period of time with no censoring of ideas.
brainstorming
The ________ ________ __________ is often also the president of the firm and is responsible for all top-level decisions.
chief executive officer
To be effective, leaders must ____________ a vision and rally others around it.
communicate
The definition of _______ _________states: skills that involve the ability to picture the organization as a whole and the relationship among its various parts.
conceptual skills
The trend that gives employees as much freedom as possible to be self-directed and self-motivated is to _________ them.
empower
All ______________ must have three categories of skills, including technical skills, human relations skills, and conceptual skills.
managers
The definition of a(n) ________ ___________states: an outline of the fundamental purposes of an organization.
mission statement
Allocating resources, preparing a structure, recruiting, selecting, and placing employees where they will be most effective are tasks associated with the ___________ function of management.
organizing
The management function that anticipates trends, then determines strategies and tactics to achieve them is _______.
planning
The definition of _________ ___________ states: The process of solving the everyday problems that occur. It is less formal than decision making and usually calls for quicker action.
problem solving
When top management is deciding the organization's major goals, policies, and the resources needed to get there, they are doing _________ planning.
strategic
The definition of __________ _______ states: the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.
strategic planning
The process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals is called ___________ ________.
strategic planning
The definition of ____________ management or first-line management states: managers who are directly responsible for supervising workers and evaluating their daily performance.
supervisory
The short-term statements about what is to be done, who will do it, and when are set by managers at lower levels of the organization are known as _________ plans
tactical