Funeral Directing & MGMT II Exams--Mortuary Administration Compend

telephone

98% of the notification of deaths comes to the funeral home by means of

brief biographical sketch of a person's life

An obituary can best be defined as?

solid wood caskets

Birch is used in casket construction to manufacture

Catholic Burial Mass

Burial Transit Permit is needed for all of the following except? -remains used for scientific or educational study -internment, entombment or cremation of a remains -moving remains from a state where the death occured -catholic burial mass

$1,000

College Mortuary gross $200,000 from the sale adult formula services for the preceding year. $40,000 was spent for wholesale casket cost and total overhead amounted to $130,000. $30,000 resulted in net profit. College Mortuary conducted 200 Services the preceding year - what would the selling price be of a casket which cost $205 wholesale? Use the unit method based on a fixed multiple. The fixed multiple should be based on a ratio of casket cost yearly to yearly gross income.

$1,040

College Mortuary gross $200,000 from the sale adult formula services for the preceding year. $40,000 was spent for wholesale casket cost and total overhead amounted to $130,000. $30,000 resulted in net profit. College Mortuary conducted 200 Services the preceding year. - what would the selling price be for a casket which cost $195 wholesale? Use the unit price method based on the three factors. 1.) wholesale casket cost 2.) average overhead per adult formula service 3.) 100% markup on wholesale casket cost -390 -650 -800 -1040

none of these are correct

College Mortuary grossed $100,000 from the sale of adult formula Services. $65,000 went to Total overhead, $20,000 was for wholesale casket cost and $15,000 was net income. The funeral home conducted a hundred adult formula services for the previous year - figure the selling price of a casket which costs $200 wholesale. Use the by unit method of pricing based on a fixed multiple. The fixed multiple is based on a ratio of yearly casket cost to difference between yearly gross income and yearly overhead? - is service fee is $650, casket cost is $500 - service fee is $500 and casket cost is $650 - service fee is $500 and casket cost is $500 - none of these are correct

service fee - $650, casket cost- $420

College Mortuary grossed $100,000 from the sale of adult formula Services. $65,000 went to Total overhead, $20,000 was for wholesale casket cost and $15,000 was net income. The funeral home conducted a hundred adult formula services for the previous years - figure the whole selling price of a casket which cost $210 wholesale. Use the by unit method of pricing based on the three factors. 1.) average overhead per adult formula service 2.) 100% markup on wholesale casket cost 3.) wholesale casket cost

check with the family about jewelry and remove it if they so desire (take it off and hand it to the family directly, attempt to avoid bringing it back to the funeral home)

Whenever any jewelry is found on the deceased during a residence removal, you as the funeral director should?

administer national board exams

Which of the following is not a function of the ABFSE? -grant accreditation to qualified schools and colleges teaching funeral service -further education in the field of funeral service -formulate standards for funeral service education -administer national board exams

Yarhzeit

a Jewish term for the anniversary of death is known as

air seal

a burial vault which is closed by placing the dome over the base is called a _________ -air seal -top seal -end seal -earth seal

state casket

a casket in which the sides are vertical or at right angles to the casket bottom is

state casket

a casket which has sides that are vertical or at right angles to the bottom is called -state casket -urn shaped casket -octagon casket -flaring square casket

urn

a container for cremains is called?

door badge

a creep badge or floral design police on the door indicating the death of individuals is a

casket rack

a device upon which caskets are placed one on top of the other four display is known as a

Ziegler Case

a gasket sealed container uses either and insert into a casket or as a shipping case is known as a

shirred

a gather type of casket interior made on a sewing machine with multiple numbers of needles is called -shirred -tufted -tailored -pleated

widower

a man who has lost his spouse by death is known as a

vault

a metal or concrete enclosure design to protect the casket is called

functional pricing

a method of pricing which places a price on three separate items of service such as casket, facilities and automobiles is called -bi unit -functional -unit -itemization

cenotaph

a monument erected to the memory of the dead with the dead human body not present is known as

stationary bar handle

a non movable handle that extends all the way around the casket is called a

Unit pricing

a pricing procedure which creates a total price for Service and Casket is called -multi unit -functional -unit -itemization

itemization

a pricing procedure which place has a price on each and every item of Service and Merchandising is called -service fee -functional -unit -itemization

bi-unit procedure

a pricing procedure which place has a separate price on casket and a separate price on service fee is called -multi unit -functional -unit -bi unit

arrangement form

a printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangements is known as the

air tray

a transfer container which consists of a wooden tray with the corrugated covering for the casket is known as

28 inch

a wood state casket labeled 6/6 XXX would measure in length 6ft, 6in and _______ inches in width?

3 inch increments

adult caskets normally increase in length by

lot

an area set aside in a cemetery for several grave spaces usually containing two, four or six grave spaces is known as a

octagon casket

an eight-sided casket is referred to as

linen weave

an example of a lining material used in casket construction is

masselin

an example of backing material using casket construction is

shredded paper

an example of padding material used in casket construction is

air seal

an outer enclosure which in traps are via its dome-shaped construction uses which of the following closure methods? -top seal -end seal -air seal -hermetic seal

all of the above

any pricing method would be based on? - average overhead per adult formula service - markup on wholesale casket cost - wholesale casket cost - all of the above

wood by product

corrugated fiberboard is a material used in casket shell construction that is classified as

2 inches

extra sizes of caskets increase for each extra with by _____ inches

$500

if a casket cost $100 wholesale and the funeral homes fixed multiple was 5 what would the selling price of the casket be

$800

if a casket cost $200 wholesale and was sold for $1,000 and the average overhead of her funeral was $500 what would the net profit be

$850

if a funeral home had an average overhead of $650 and the wholesale cost of the casket was $100 and the funeral director mark his casket up 100% what would the unit price be

$650

if total overhead for a funeral home was $65,000 for a fiscal period, and the firm did 100 services, what would the average overhead per service be? (overhead divided by number of services)

Kippah

in the Jewish faith the skullcap worn by the men at Temple and funeral services is a?

lug

in the construction of swing bar hardware the arm attaches the bar to the

all of the above

methods of figuring a formula price are? -functional -unit -bi unit -all of the above

father

of the following who has the preference to receive the burial flag for a deceased veteran? -Grandfather -Father -Mother -Brother

reader

one who is authorized to read the lessons and scripture in a Christian Science Church is the

indigent

one who is lacking the necessities of life is said to be

Interior

tailored is a style of casket ______________ -Covering -Shell design -Corners -Interior

Shiva

the Jewish term for a 7-Day morning period That begins on the day of burial is known as

Sholoshim

the Jewish term for the 30-day mourning period is known as

Golden Rule

the NFDA code of ethics is based upon? -legal statutes -by laws -state boards -golden rule

marketing management

the achieving of economical, orderly and adequate distribution of products and services is known as -facilities management -finance management -marketing management -office management

internment

the act of placing a dead human body in a grave is called

shell

the base molding is a part of a casket ________ -shell -interior -covering -corner

base molding

the body of the casket includes the? -Crown -Rim -Ogee -Base molding

gravesite

the committal service is usually held at the

apron

the component part of the throat that hangs down into the body of the casket is the

shell

the crown and ogee are part of the casket _____ -interior -shell -handles -corners

religious affiliation

the death certificate contains all of the following except the? -doctors signature -cause of death -religious affiliation -age of the deceased

necropsy

the dissecting of a remains for the purpose of ascertaining the cause of death is known as

management

the distinct process consisting of planning, organizing actuating and controlling performance to accomplish established objectives is

sales contract

the document between the seller and the buyer stipulating the items furnished, the price of set items and the terms of payment is known as

Finance Management

the efficient utilization and adequate regulation of all revenue, expenditures and capital rights is -facilities management -finance management -marketing management -office management

Koran

the holy book of Islam is the?

informant

the individual who supplies the statistical data concerning the deceased at the funeral arrangement conference is the

6/6 (6 feet 6 inches)

the length of a standard adult metal is -6/3 -6/6 -6/8 -7/2

6/3 (6 feet 3 inches)

the length of a standard adult wood casket is -6/3 -6/6 -6/8 -7/2

1/20 inch thick

the metal used in the Shell of a 20 gauge steel casket would be how thick? -1/20 inch thick -3/4 inch thick -1 inch thick -1 1/2 inch thick

personnel management

the obtaining and maintaining of a satisfactory and satisfied workforce is -facilities management -finance management -personnel management -office management

facilities management

the obtaining and maintaining of adequate work space and funeral equipment is -facilities management -finance management -marketing management -office management

bar

the part of a handle of a casket that the casket bearers grasp to lift the casket is called the

tip

the part of the casket hardware that covers the exposed ends of the bar is known as the

lug

the part of the handle which is attached to the casket is known as ______ -lug -arm -bar -tip

member of the family

the person who usually makes the notification of death to the funeral home is the? -member of the family -medical examiner -minister -police

office management

the planning, organizing, actuating and controlling of office work is known as -facilities management -finance management -marketing management -office management

selection room

the portion of the funeral home which contains caskets in other funeral merchandise displayed for sale is known as the

galvanizing

the process of coding ferrous metals with zinc is known as

Entombment

the proper word which means the placing of remains in a crypt in a mausoleum is?

cap

the rim is part of the casket? -Body -Cap -Bottom -Exterior

top body molding flange

the rubber gasket used on sealer caskets is generally compressed between the rim flange and the __________________________

200 cubic inches

the suggested volume of containers used for cremated bodies is?

board feet

the thickness of non-ferrous metal caskets are measured in -board feet -gauge -ounces per sq ft -ounces per sq inch

is 2 years from the date of death

the time limit for filing for the Social Security lump sum death benefit payment is

is 2 years from the date of cremation or permanent burial

the time limit for filing for the VA application for burial benefits is

gauges

thickness of a ferris metal casket is measured in

coroner (medical examiner)

when a person dies at home without medical attention an official inquiry is made by

tailored

when the interior of material is tightly stretched across the panel the casket it is said to be ______________ -shirred -tufted -tailored -pleated

Prie Diue

when the remains have been prepared at the mortuary and later taken to a Presbyterian church for the funeral service, the funeral director normally provides all of the following except the? -floral display equipment -church truck -ushering -prie dieu

sectional

which is an example of a grave liner? -combination case -sectional -top seal vault -air seal vault

resting room

which is not used to identify the room in a funeral home where Remains lie in state - Slumber room - resting room - visitation room - State Room

lowering the flag into the grave with the deceased veteran

which of the following actions is improper regarding the US flag used in a military funeral service? - holding flag waist-high during volleys and Taps - placing flag on the casket with the blue field over the left shoulder of the veteran - lowering the flag into the grave with the deceased veteran - folding and presenting the flag to the next of kin

possible elimination of certain items of service resulting in loss of overhead recovery

which of the following is a disadvantage of itemized pricing? - a clear understanding on the part of the client of all items and service and Merchandising - possible elimination of certain items of service in resulting in loss of overhead recovery - a thorough discussion of all items of service and Merchandising - results in a more profitable funeral

salaries

which of the following is a source of expense in the funeral business? -Salaries -Non formula Services -Formula services -Livery charges

non formula services

which of the following is a source of income in the funeral business? -occupancy -non formula Services -salaries -promotion

places realistic value on the casket

which of the following is an advantage of by unit pricing method? - possible elimination of certain items of service - fails to exaggerate the value placed on services - places realistic value on the casket - fails to exaggerate the Value Place on the casket

National Funeral Directors Association

which of the following is the principal interest group for all Funeral Service personnel? -National Funeral Directors Association -Casket Manufacturers Association -National Selected Morticians -Order of the Golden Rule

embossed designs

which types of cloth covered exterior has raised designs above the surface of the material