GB370 Test 3
2. Nonexempt employees must receive overtime pay.
True
23. What is gross profit? A. The difference between cost of goods sold and inventory B. the difference between what the products sold for and the cost to make the product C. the difference between assets and liabilities D. difference between liabilities and cash on hand
b
24. The frustration-regression phenomenon is best explained by ____ A. Hierarchy of needs theory B. ERG theory C. Job characteristics theory D. Goal setting theory
b
24. When selecting one's tax year, there are ____ accounting periods from which to choose. A. One B. Two C. Three D. Four
b
25. A ____ provides a snapshot of the business's assets, liabilities, and owner's equity for a given time. A. Income statement B. balance sheet C. Cash- flow statement D. financial statement E. company statement ---------
b
25. If you are currently a one-person business, the steps in the job analysis and description aren't as important as if you were a larger business. A. True B. False
b
25. Which of the following is not likely to lead to a higher likelihood of turnover intentions? A. Negative Work Attitudes B. General mental ability C. Low performance D. Stress
b
26. In equity theory, ____ are the rewards a person feels he or she is receiving from a situation. A. Inputs B. Outputs C. Motivation D. Fairness
b
3. Independent contractors usually get trained by both the primary employee and the new business the work for. a. True b. False
b
4. Age is not necessarily related to the frequency with which we demonstrate citizenship behavior. a. True b. False
b
4. Personality traits tend to change over time, however they all tend to change in the same direction as we age.( i.e, People become more conscientious and emotionally stable as they get older) a. True b. False
b
5. Self-actualization refers to the desire to be respected by one's peers, feeling important, and being appreciated. a. True b. False
b
5. What is gross profit? a. The difference between cost of goods sold and inventory b. the difference between what the products sold for and the cost to make the product c. the difference between assets and liabilities d. the difference between liability and cash on hand
b
6. In the equity theory, inputs are the rewards the person feels he/she is receiving from a situation. a. True b. False
b
6. What accounting system component is a summary of all transactions made? a. Chart of accounts b. general ledger c. Accounts receivable d. Inventory
b
7. In order to influence their instrumental perceptions, managers may train their employees or hire people who are qualified for the job in question. a. True b. False
b
8. Personality and values play lesser roles in how employees feel about their jobs than other job characteristics. A. True B. False
b
8. Which personality trait best describes an individual that is organized, dependable, systematic, and punctual? a. Openness to experience b. Conscientiousness c. Agreeableness
b
9. Examples of compensation systems include which of the following? a. Training programs b. Incentives c. Quarterly reviews d. All of the above
b
9. Need-based theories describe motivated behavior as a team effort to meet individual needs. a. True b. False
b
9. The ____ is designed to convert the accrual basis of accounting used to prepare the income statement and balance sheet back to a cash basis a. Audit b. cash-flow statement c. Owner's equity d. Current assets
b
UNIT 11: FINANCE 1. Financial planning does not assist in planning for employee benefits a. True b. False
b
14. At the company you work for, decisions are made with a top-down approach, the structure of your organization is considered a. Authoritarian b. Centralized c. Horizontal d. Organic e. Boundaryless
b centralized
4. General Electric electric uses a____ structure where each of its business units operate as a separate business or profit Center a. Functional b. Divisional c. Simple d. Corporate
b divisional
30. Some of the company's most committed employees may be the least vocal opponents to change effort a. True b. False
b false
42. In centralized companies, many important decisions are made at lower levels of the hierarchy a. True b. False -----------
b false
44. Decentralized companies give more authority to a higher-level employee, resulting in a sense of empowerment. a. True b. False
b false
45. In a matrix, each employee reports to one manager at a time a. True b. False
b false
6. In situations of organizational change, the planning process is less important than successful leadership a. True b. False
b false
9. When trying to organize a change inside your organization, you clearly think that your idea is great, and listening to those who resist will not give you valuable information about your idea a. True b. False
b false
3. An exempt employee has more than 50% percent of their time involved in discretionary powers engaged in all of the following except: a. Executive b. Federal c. Professional d. Administrative
b federal
4. Job design and enrichment is an aspect of: a. Planning process b. Organizing process c. Leading process
b organizing
24. To recruit employees, the number one choice is a ____ A. Catalog with detailed job characteristics and application requirements B. Sales letter that provides information about the product or service that the applicant will be selling C. Distributing flyers around your kid's school D. Classified ad in your local newspaper E. Publish a newsletter with the job analysis and job description
d
10. Net profit / total assets = a. Variable costs b. Accounts receivable c. Gross profits d. Operating expenses e. Return on assets
e
10. The biggest legal mistake made with regards to benefits: a. Refusing audits from the US department of labor b. Not withholding appropriate FICA taxes c. Not meeting healthcare coverage requirements d. Leaving employees out of the plan
d
15. Which is a useful policy for monitoring one's bookkeeping system? A. Cross-training B. Mandatory vacation C. Background checks D. All of the above
d
17. When conducting an interview, to avoid hiring a bad fit for your organization, focus on the candidate's responses on giving insight into all of the following but which one? A. Knowledge B. Attitude C. Current Working Situation D. Sense of Humor
d
20. The following are elements for high-performance work systems (HPWS) except: A. Attracting quality employees B. Developing accurate feedback metrics C. Creating valued and desired rewards D. All are elements of HPWS
d
21. According to the text, which of the following is not considered one of the four different parts of the HR system? A. Diversity management B. Selection and placement C. Compensation and rewards D. Policy and procedures
d
22. Employees care about procedural justice for the organizational decisions including all of the following EXCEPT: A. Layoffs B. Employee selection C. Pay decisions D. Employee respect
d
22. The most common mistake(s) when providing benefits for your employees are ____ A. Absorbing the entire cost of employee benefits B. Giving employees time off to vote, serve on a jury, and perform military service. C. Buying group-rate coverage for your relatives D. Option a and c are correct E. Option A and B are correct
d
23. ____ is one way to keep equipment costs down but the decision ultimately comes down to the kind of business you are in any type of equipment needed. A. Buying B. Leasing C. Borrowing D. Financing
d
17. Some employees are comfortable in a centralized organization where their manager confidently gives instructions and makes decision a. True b. False
true
2. The rationale behind pre-employment testing is to give the employer more information before making the selection and placement decisions. True or false
true
2. The scorecard is vital because most organizations have much better control and accountability over their workforce than they do over their raw materials. True or False
true
3. Strategic human resources management (SHRM) is not just a function of the HR department. True or False
true
3. Winning for war talent means attracting the right workers who will be enthusiastic about their work. True or False
ture
18. The cash-flow statement enables you to track cash as it flows in and out of your business. 1. True 2. False
1
17. Your tax year must begin on the month you open your business 1. True 2. False
2
12. One of the reactions to organizational change is ____. Mike works at a regional bank in Alabama and he has recently reacted this way after the CEO of the bank communicated and organizational change. Mike and his coworkers are upset at the change, but do not bring their concerns about the change to the attention of the decision maker. a. Active resistance b. Passive resistance??? c. Compliance??? d. Enthusiastic support e. None
?
22. Flat organizations have a/an______ structure a. Rigid b. Formal c. Mechanistic d. Organic e. Centralized
?
27. In organizations using ____ structures, departments represent the unique products, Services, customers or Geographic locations the company is serving. consequently each unique product or service the company is producing will have its own Department. a. Effective b. Divisional * c. Matrix d. Functional e. Centralized
?
36. Making sure that organizational members are ready for and receptive to change best refers to which of the following? a. Communication b. Refreezing c. Unfreezing* d. centralization
?
47. The US Department of Labor and Organization for Economic Co-operation and Development have reported that the average age of US workforce will decrease as the baby boom generation nears retirement age a. True b. False**
?
49. Functional structures tend to be effective when an organization has a large number of products and services requiring special attention a. True b. False**
?
54. Which of the following structures describes an organization where there are large numbers of employees reporting to each manager? a. Departmentalized b. Tall c. Centralized d. Flat**
?
55. In an organization where there are large numbers of employees reporting to each manager is said to be using which of the following structures? a. Flat**
?
1. Two important tools in pre screening job candidates are the resume and the ______.
Employment application
1. Equity perceptions develop as a result of a subjective process a. True b. False
a
1.Which type of financial ratio is debt to equity? a. Leverage ratio b. Liquidity ratio c. Activity ratio d. Profitability ratio e. All of the above
a
10. In relation to recruitment and hiring, which of the following is not required by law? a. Inform each person why they were not hired b. Informing potential employees that you are not hiring them because of low credit score c. Keep the job application of the person hired for 3 years after the hiring process is complete d. Keep all recruitment materials for 6 months after the hiring decision is made
a
10. The amount of stress present in a job is related to employee satisfaction and commitment a. True b. False
a
10. Which of the following is not a fixed assets a. Office supplies b. Buildings c. Equipment d. vehicles
a
11. A businesses ____ tracks the money coming in versus the money going out. a. Bookkeeping system b. Lender c. Equity investor d. Lawyer
a
11. An example of fixed ratio schedule would be giving an employee a sales commission every time he makes a sale a. True b. False
a
11. In order to effectively manage organizational behavior, it's helpful to have an understanding of different employees' personalities a. True b. False
a
12. A ____ is a plan that covers a period of at least 3 years a. Long range b. Short term c. Budgeting d. Pending
a
12. Motivation is the intention of achieving a goal, leading to goal-directed behavior a. True b. False
a
12. Not complying to tax deadlines could potentially cause a shutdown of your business a. True b. False
a
14. Job attitudes are more related to citizenship behavior than they are to job performance. a. True b. False
a
14. Our personality is another explanation for why we perform citizenship behaviors a. True b. False
a
14. _____ is the intention of achieving a goal, leading to goal-directed behavior a. Motivation b. Goal desire c. Task intent d. Goal setting
a
15. If deciding whether or not to hire employees, take a closer look at _____ a. your goals b. Your budget c. Your spare time d. Your payroll policy
a
15. Job enrichment may sometimes cause an employee to be dissatisfied a. True b. false
a
15. Selective perception is particularly important during the: a. Planning process b. Organizing process c. Controlling process d. Leading process
a
17. A bonus is an example of: A. Variable pay B. Direct pay C. Indirect pay D. Non-monetary pay
a
19. Need for power is viewed as important for effectiveness in managerial and leadership positions A. True B. False
a
19. Providing feedback to employees is critical and always improves motivation A. True B. False
a
19. ____is important for fitting prospect new hires with the nature of the jobs they will perform A. Selection B. Job design C. Diversity management D. Compensation
a
2. According to a survey conducted by Gallup on job satisfaction about _____ of the employees survey said that they were somewhat satisfied with their job. a. 0.9 b. 0.05 c. 1 d. 0.1 e. 0.5
a
2. Which of the following is NOT One of the five most common sources of short-term working capital financing? a. Family b. Equity c. Trade creditors d. Factoring e. Short-term loan
a
2. Which of the following is NOT one of the hygiene factors presented by Federick Herberg? a. Recognition b. Supervision and relationships c. Salary d. Security e. Working conditions
a
20. Instrumentality describes the probability placed on the expected outcomes from a given level of performance A. True B. False
a
20. Techniques that were developed to achieve productivity breakthroughs in manufacturing can be applied to talent management. A. True B. False
a
20. When giving feedback in a personal appraisal meeting, it is important to avoid scheduling too many meetings back to back A. True B. False
a
21. If employees lack the needed skills to achieve a goal, it is best to set goals for particular outcomes rather than behaviors. A. True B. False
a
21. Nonexempt employees must receive overtime pay: A. True B. False
a
21. The IRS may require a business to pay income taxes if it misclassifies an employee as an independent contractor A. True B. False
a
21. Those who have a high need for affiliation have a strong need to be successful. A. True B. False
a
21. You can re-evaluate your salary when the business is consistently profitable A. True B. False
a
22. An IRA is available to anyone who works and/or their spouse A. True B. False
a
22. If you plan to sell goods or services on account in your business, you will need a method of tracking who owes you how much and when it is due. This method of tracking is also known as_____. A. Accounts receivable B. Inventory C. Accounts payable D. Payroll expense E. Sales
a
22. The ability to perform a sensitivity analysis comes from maintaining a ____. A. Financial budget B. Gross profit margin C. Marketing plan D. Good relationship with your CPA
a
22. You need at least 15 or more employees to qualify for the legal requirements of the ___ A. American with Disabilities Act B. Sarbanes Oxley Act C. Limited Liability Corporation D. 501(c)(3) tax-exempt status
a
23. Check the ____ to ensure you have enough money coming into the business to cover your own salary. A. Cash flow projection B. Current liabilities C. Gross profit margin D. Net income projection
a
23. Health plan benefits are legally offered depending on the state A. True B. False
a
24. Due to the many federal and state laws, _____ can be challenging for money new business owners A. Payroll B. Human resources C. Accounts payable D. Tax tables ------
a
24. Researchers identifies a personality trait that explains different reactions to inequity and named it ______ A. Equity sensitivity B. Inequity reactionaries C. Procedural individuals D. Reaction individuals
a
25. One method some companies use to improve the match between job candidate and the job is personality testing A. True B. False
a
25. Studies show that part of our career success and job satisfaction later in life can be explained by our childhood personality A. True B. False
a
25. The Affordable Care Act is only for employees who aren't offered any health insurance A. True B. False
a
26. True or False, the final exam is on ProctorU and I will need to sign up for that service separately and pay a small fee to register. The link is on the blackboard site under "Quizzes & Tests" Additionally, if I don't sign up soon, there will be a late-registration penalty assessed by ProctorU. A. True B. False
a
3. The ____ is calculated as sales less the cost of goods sold. a. Gross profit b. Sales profit c. Operating profit d. Net profit before taxes
a
3. When assessing person-job fit, which of the following characteristics is not necessarily good for all jobs? a. Creativity b. Skills c. Abilities d. Knowledge
a
4. One way to improve your gross profit is to increase the cost to produce your goods. a. True b. False
a
4. The General Ledger can be described as the engine that runs your business accounting system on a daily basis. a. True b. False
a
4. The two forms your employees must complete upon their hiring are: a. I-9 and W-4 b. I-9 and SS-4 c. W-4 and FICA d. SS-4 and FICA
a
7. You should cross-train others in the company to handle bookkeeping a. True b. False
a
8. A long range plan should cover a period of at least three years a. True b. False
a
9. Organized, systematic, punctual, achievement oriented and dependable describe which personality trait? a. Conscientiousness b. Extraversion c. Agreeableness d. Neuroticism
a
9. Which of the following employee benefits is not required by law to be provided by the employer? a. Life insurance plans b. Give employees time off to vote, serve on jury, and perform military service c. Comply with all workers' compensation requirements d. Pay state and federal taxes, thus providing benefit for unemployed workers
a
UNIT 10 1. Which one of the following Big Five personality traits is the only Big Five dimension where scoring high is undesirable? a. Neuroticism
a
6. An employee falls under the OSHA requirements if you have control over three of the below. Which did not qualify? a. Whether they are an exempt or nonexempt employees under FLSA b. actions of the employee c. power to control the employees action d. are able to fire the employee or modify employment conditions
a Whether they are an exempt or nonexempt employees under FLSA
2. Those who engage in ____ may sabotage the change effort and be outspoken objectors to the new products a. Active resistance
a active resistance
50. In order to make change permanent, the organization may benefit from sharing the results of the change effort with: a. Employees b. Managers c. Customers d. Board members
a employees
8. Whenever a problem at work arises, you and your colleagues turn to a handbook or procedure guideline. Therefore, your college across organization; this leads to consistency of behavior. this aspect of an organization is also known as_____ a. Formalization b. Centralization c. Departmentalization d. Hierarchy e. mechanist structure
a formalization
1. In a ______structure, product managers have control and say over product-related matters, while department managers have authority over matters related to company policy a. Matrix b. Divisional c. Formal d. Functional e. Centralized
a matrix
32. Organizations where individuals may report to more than one superior are best referred to as? a. Matrix organizations b. Boundaryless organizations c. Learning organizations d. Dual purpose organizations
a matrix
5. _____ is a management strategy that attempts to integrate the organization's human capital into the planning process. a. Strategic human resources management b. Corrective action c. Human capital planning d. Organizational control
a strategic human resources mgmt
23. The disadvantage of the Savings Incentives Match Plan for Employees is the large paperwork requirements. A. True B. False
b
24. Organizational change can take the form of which of the following? a. Structure, strategy, policies, or culture b. Change should be planned on quarterly basis and measured for progress c. Fundamentally, organizational change is a process that involved effective products or services d. Change should moderate so as to not disrupt corporate cultural norms ------------
a structure, strategy, policies or culture
37. When a company has a diverse product line, each product will have unique demands, deeming divisional structures more useful. a. True b. False
a true
38. When new behaviors employees are expected to demonstrate are made part of an organization's reward, those behaviors are more likely to be taken seriously a. True b. False
a true
43. Functional areas, like accounting and marketing, will need to have goals and objectives that help show those functions are contributing to the organization's goals and objectives a. True b. False
a true
48. The act of including employees in the changes process can drastically reduce opposition to new methods a. True b. False
a true
5. Change management is an important leadership skill that spans the entire range of p-o- l -c functions a. True b. False
a true
51. Some people resist change. Mary goes on vacation overseas to Italy and rents a car to get around. SHe drives an automatic car in the US but is offered a stick shift car. Given that Mary is used to drive an automatic car, she immediately complains and requests an automatic carl This resistance to change can most likely be attributed to _____
a. Disrupted habits
52. Bill Hires you as a consultant for his firm. He feels change in the organization Is needed and shares his idea with the rest of the board members. Some of them do not seem convinced or Express resistance and he asks you to give him advice on how to convince the members in the room. you explain that there are multiple ways Bill can overcome resistance to his proposal. one of these strategies consists in _____.Then he needs to be prepared to defend the technical aspects of his ideas and provide evidence that his proposal is likely to work.
a. Present data to your audience.
16. Mechanistic structures include which of the following?
a. Structures where employees are given specific job descriptions delineating their roles and responsibilities.
3. Which of the following best represents Lewin's Three Stage Process of Change?
a. Unfreeze, change, refreeze
19. In order to overcome resistance to change in organizations, individuals can do all of the following except: a. Avoid listening to naysayers b. Involve those around you in planning the change c. Understand the reasons for resistance d. Assess your credibility
avoid listening to naysayers
1. The amount of profit earned during the normal course of operations is the ___. a. Gross profit b. Operating profit c. Net profit before taxes d. Cost of goods sold
b
10. The accrual accounting method records the sale when the cash is collected a. True b. false
b
11. People with a high ____ want to influence others and control their environment. a. Locus of control b. Need for power c. Need for achievement d. Need for affiliation
b
11. Which of the following indirect compensation elements is not required by law? a. Social security b. Retirement programs c. Unemployment d. Disability payment
b
12. Exit interviews are often conducted by a. Employee manager b. Human resources representative c. Outside consultants d. Top management
b
12. Personality traits are much more dominant predictors of behavior compared to situations. a. True b. false
b
13. Is the degree to which a person is self-disciplined and organized a. Openness b. Conscientiousness c. Extraversion d. Agreeableness e. Neuroticism
b
13. The depreciation expense is not usually included in operating expenses or cost of goods sold. a. True b. false
b
13. Which job characteristic(s) most influence the meaningfulness of the work? A. Task identity B. Task significance C. Skill variety D. All of the above
b
14. Before you boost your compensation, you should ______ a. Check in with your spouse b. Check your balance sheet to ensure that increase in the rest of your overhead hasn't outpaced the bump in revenue c. Consult your lawyer to ensure that you are remain compliant with the law d. Organize a meeting with your employees discuss the salary increase with them to ensure job satisfaction and reduce employee turnover e. You don't need to check anything, at the end of the day you are responsible for your own salary
b
14. Two important rules in pre screening job candidates are ______ a. The resume and profile picture of candidate b. The resume and employment application c. The profile picture of the candidate and the employment application d. The resume and the letter of intent or statement of purpose e. The resume and the academic transcripts of the candidate
b
15. FICA stands for: a. First insurance contributors action b. Federal insurance contributions act c. Federal institute for contributors actions d. First institute for certifications allowed
b
16. Gross profit margin equals gross profit divided by ____ (gross profit margin = gross profit / _____ ) a. Salaries b. Sales c. Cost of goods sold d. Net income
b
16. Having the role ambiguity and experiencing conflicting role demands are related to higher job performance. a. True b. false
b
16. The income statement measures all your revenue sources v. business expenses for a given period. Which of the following components is not included in an income statement? a. Sales b. Cost of goods sold c. Job performance d. Depreciation e. Operating profit
b
16. When considering a job offer, Megan is concerned with job security, as she is anticipating a baby. According to maslow's hierarchy of needs, Megan's need for job security belongs to the ____ level of needs. a. Physiological b. Safety c. Social d. Esteem e. self-actualization
b
16. Which of the following is not a component of ERG theory? a. Existence b. Resources c. Relatedness d. Growth
b
17. Temporary employment companies typically only offer low skill level employees A. True B. False
b
18. ____ people tend to demonstrate more frequent citizenship behaviors. A. Younger B. Older C. Nicer D. Religious
b
19. Examples of indirect compensation include which of the following: A. Base wage B. Paid leave C. Profit sharing D. Stock options
b
2. Charitable donation do not provide tax deductions a. True b. False 3. Financial management allows you to manage proactively a. True b. False
b
2. The tangible assets of a business that will not be converted to cash within a year during the normal course of operation are ___ a. Current assets b. Fixed assets c. Intangible assets d. Current liabilities
b
20. The benefits of a temporary help company being a member of a trade association include all of the following except: A. They agree to abide by a code of ethics B. They have numerous employees to choose from with various skill sets C. The employees plan to be in business long term D. They have access to current trends in the market
b
20. The theory based on the work of Pavlov in behavior conditioning, and the later work of Skinner on operant conditioning is: A. Equity theory B. Reinforcement theory C. Scientific management D. Acquired needs theory
b
21. Using self-report measures of performance may be the best way of measuring someone's personality A. True B. False
b
22. Like job rotation, job enlargement increases boredom and monotony. A. True B. False
b
22. Research reveals a consistent link between personality and absenteeism 1. True 2. False
b
22. The cost of goods sold is a direct relationship to___. A. Accounts receivable B. Inventory C. cost accounting D. fixed assets
b
23. Being organized, systemic, punctual, achievement oriented, and dependable describes the Big Five Traits of agreeableness. A. True B. False
b
23. One of the overarching themes of becoming better at succession planning is that effective organization becomes much better at developing external candidates. A. True B. False
b
11. Your company is moving to a team structure and turning supervisors into team leaders. In the old structure, supervisors were in charge of hiring and firing. Under the new system this power is given to the team. Instead of monitoring the progress the team is making toward goals, the job of a team leader is to provide support in mentoring them to the team in general and ensure that the team has access to all resources to be effective. (Haier is run in a similar fashion to this) What is the biggest reason that the manager might resist this change? a. Prevalence of change b. Perceived loss of power c. Personal impact of change d. Fear of failure
b perceived loss of power
7. In_____, the number of employees reporting to each manager tends to be smaller, resulting in Greater opportunities for managers to supervise and monitor employee activities a. flat structures b. tall structures c. formalization d. Centralization
b tall structures
10. People who tend to understate their capabilities and view events in a more negative perspective have which perception bias? a. Self-enhancement b. False consensus c. Self-effacement d. Social
c
12. Assume that you found out you are getting a promotion that will include a pay raise, increased responsibilities, and Prestige. If you feel you deserve to be promoted, you will perceive this as high ______ a. Interactional justice b. Procedural justice c. Distributive justice d. Positive reinforcement
c
13. One way to help employees connect with the people and things that will help them achieve their professional goals is to: a. Develop goals that stretch their ability b. Give them assignments that are engaging c. Connect people with mentors and help them build networks d. Promote deserving employees
c
13. You are conducting interviews to fill out an open job position at your company. After preliminary interviews, you should be able to narrow the field down to ______ a. One candidate b. Fifty candidates c. Three to four top candidates d. It does not matter how many candidates are left after the preliminary interview process because one third of job applicants lie about their experience and educational achievements on their resumes or job applications e. None of the above
c
15. What is a useful tool in tracking your business cash flow that can also help you in deciding to purchase new equipment? a. Markup b. Working capital analysis c. Break-even analysis d. Sensitivity analysis
c
15. ____ is one belief that they will be successful at a particular behavior. a. Self-monitoring b. Self-efficiency c. Self-efficacy d. self-determination
c
17. Being curious, original, intellectual, creative and open to new ideas describes the Big Five Trait of A. Organization B. Conscientiousness C. Openness D. Agreeableness
c
17. Three types of fairness theories include which of the following? A. Individual Fairness B. Personal justice C. Distributive justice D. Universal Justice
c
19. Sales minus ___ equals gross profit A. Sales profit margin B. Net income C. Cost of goods sold D. Cash-flow
c
19. The first step in developing a financial management system is the creation of ____ A. Sales B. A balance sheet C. Financial statements D. Supplier prices
c
20. For tax purposes, one of the first steps you take as a business owner is ____ A. Hire an accountant B. have your employees fill out a form W-4 C. create an employer identification number D. send form SS-4 to the IRS
c
21. The income statement measures all of your Revenue sources vs. business expenses for a given period. Which of the following components is not included in an income statement? A. Sales B. Cost of goods sold C. Job performance D. Depreciation
c
23. Which theory might best explain why a trusted employee would both sabotage equipment and steal supplies from the organization A. Expectancy theory B. Acquired Needs Theory C. Equity Theory D. Reinforcement Theory
c
24. What are you use cash basis or accrual basis accounting methods can depend on your___ A. Target market B. Bookkeeping C. Sales volume D. Accountant recommendations
c
25. The fact that grocery stockers often work at night to make sure the shelves stay full during the day is due to the ___ structure of the grocery store a. Effective b. Divisional c. Formal d. Functional e. Centralized
c
3. Personality is a modest predictor of actual job performance, but a much better predictor of: a. High quality relationships b. "G" c. Citizenship behavior d. Job quantity
c
35. You want your company to be highly efficient so you explicitly establish a set of norms and procedures to reduce role ambiguity and increase productivity. Your approach to organizational configuration is_____ a. Flexible b. Effective c. Mechanistic d. Decentralized e. Functional
c
5. Which of the following was not a factor listed as contributing to job satisfaction and organizational commitment? A. Personality B. Psychological Contract C. Pay D. Stress
c
6. All elements of HR need to be aligned with the company ____ so that the right employees are hired for the right jobs and reward properly for their contributions. a. Job descriptions b. Mission c. strategy d. Compensation programs
c
7. Which of the following is FALSE in regards to time-saving tax tips when you begin to lay the groundwork for your CPA in advance of tax season? a. Keep your receipts b. Scan receipts and keep them at least six years c. Rely on bank statement and cancelled checks d. Avoid cash
c
9. Sales a cost of Goods Sold = a. Variable costs b. Accounts receivable c. Gross profits d. Operating expenses
c
53. The three stage model of planned change developed in the 1950's by Kurt Lewin assumes that _____ a. Change is inevitable b. Change can be avoided if organization effectively implement their strategies c. Change will encounter resistance d. Change is vastly accepted by employees e. None
c Change will encounter resistance
39. Boundaryless organizations can be defined as ______ a. Organizations where all the nonessential functions are outsourced b. Organizations whose design actively seeks to acquire knowledge and change behavior as a result of the newly acquired knowledge c. Organizations that eliminates traditional barriers between departments as well as barriers between the organization and the external environment d. Organizations that cross a traditional functional structure with a product structure. specifically employees reporting to department managers are also pooled together to project of product teams e. None
c Organizations that eliminates traditional barriers between departments as well as barriers between the organization and the external environment
13. All of the following are reasons people must resist change, except a. Disrupted habits b. Uncertainty c. Fear of success d. Loss of power
c fear
23. Mechanistic is to formalization, as organic is to ___ a. Bureaucracy b. Rigidity c. Flexibility d. Ambiguity
c flexibility
9. The _____ describes the personal requirements you expect from the employee a. Job description b. Job analysis c. Job specification d. Job goals
c job specification
10. To stay competitive, companies may offer all of the following except a. Family and medical leave b. Health plans c. Life insurance plans d. Paid vacations
c life insurance plans
21. Organizational structure: a. specifies the firm's informal reporting relationships, procedures, controls, and authority over decision-making processes b. specifies the firm's formal value proposition, the markets it will serve, and how the firm will provide value in those markets c. specifies the firm's formal reporting relationships, procedures, control, and and Authority over decision-making processes d. specifies the firm's control mechanisms, grievance procedures, reporting relationships, procedures, and authority over decision-making processes
c specifies the firms formal value proposition
25. What is the main purpose of having a potential employee fill out a formal application as well as submit their resume? A. To use the application as a double check of the information on the resume B. To ensure that only serious applicants are applying C. Because that is what other businesses do D. Is it management ? requirement small businesses
d
5. Firms that successfully align Human Resource Management with the company's ___ do so by integrating strategic human resource management into the planning process. a. Structure b. Mission c. Leadership d. strategy
d
5. If you ignore a subordinate that stops by your office just to chat, you are actively engaging in which Theory? a. Expectancy Theory b. Equity Theory c. Discount Theory d. Reinforcement Theory
d
9. At Google, the degree to which employees have the freedom to perform tasks is fairly high. This increases employees motivation and fosters proactive and creative attitudes. According to Hackman & oldham's job characteristics model, Google offer a high degree of ____ a. Feedback b. Task significance c. Task identity d. Autonomy e. Skill variety
d
9. The bottom line earnings for a business is the _____ a. Gross profit b. Operating profit c. Net profit before taxes d. Net profit after taxes
d
40. The following statements regarding tall structures in an organization are true except: a. Tall structures are better at satisfying security needs of employees then in flat structures b. Number of employees reporting to each manager tends to be smaller and Tall structures c. Employees feel a greater sense of job security in tall structures d. In structures, there is a greater level of freedom of action for each employee
d In structures, there is a greater level of freedom of action for each employee
41. Why do employees who participate in change efforts tend to have more positive opinions about the change? a. They have the opportunity to reject the proposed change b. They will have the opportunity to know more than others about the change c. They will be able to convince customers the change was the right thing to do d. They will feel a sense of ownership planned changed and are more likely to be on board
d They will feel a sense of ownership planned changed and are more likely to be on board
8. Transactional metrics for measuring human capital include all the following except: a. Count the number of people hired b. Count the number of people fired, transfeered, and promoted c. Training costs percentage d. Achievement of objectives
d achievement of objectives
31. Which of the following belong in the first stage of lewin's model for change? a. build a coalition b. encourage employee participation c. communicate plans for change d. all belong in the first stage
d all belong in the first stage
10. Which of the following best represents a boundaryless organization a. Outsourced suppliers b. Joint-venture c. Strategic alliances d. All of the above
d all of the above
7. Which key element of human resource management concerns the selection and use of complementary skills and perceptions of different individuals? a. Job design b. Compensation c. Selection And placement d. Diversity management
d diversity mgmt
15. A Disadvantage of formalization in organization structure is: a. Decision-making is at a faster pace b. Formalized structure is associated with increased motivation and job satisfaction c. Strategic decision making occurs often d. Reduced innovativeness occurs because employees are used to behaving in a certain manner
d reduced innovativeness occurs
33. As the CEO of your company, you decide to implement a major organization change to adopt recent changes in the technology of the industry. After implementing the change, you want to ensure that change becomes permanent. Then, you establish an incentive system that fosters efforts to embrace the change. This refreezing strategy is also known as____\ a. Publicize success b. Embracing continuous change c. Intensive system adoption d. Reward change adoption e. None
d reward change adoption
29. Things organizations can do prior to organizational change to prepare employees include which of the following? a. Provide employees with HR Support in the event they choose to leave the organization b. allow employees to participate c. effectively communicate the pros and cons of the expected change d. Unfreeze
d unfreeze
15. In the United States which of the following benefits are employers legally required to offer their employees a. 6 weeks unpaid leave for pregnant women employed by the company for less than one year after the birth of their child b. 6 weeks unpaid leave for spouses of women employed by the company for more than one year after the birth of their child c. up to one year of paid time off for child care over the entire term of an employee tenure with the company d. mandatory paid leave for New fathers e. none of the above
e
18. In business, what does IRA stand for? A. Income Retirement account B. Irish Republican Army C. Income Reimbursement Act D. Individual Return Act E. Individual Retirement Account
e
18. The job analysis you conduct when you are getting ready to hire employees should include the following EXCEPT: A. The physical/mental tasks involved B. The methods and equipment necessary to perform the job C. The reason the job exists D. The qualifications needed to effectively perform the job E. All of the above
e
20. _____ May create internal changes as the company struggles to adjust. For instance juul e-cigarettes seem to be in a similar position than the tobacco companies, as they faced dramatic changes over the past decade due to health concerns. Recent findings in the medical field triggered plans to ban flavored e-cigarettes changing the industry forever a. Technology b. Growth c. Poor performance d. Globalization e. Market changes
e market changes
46. Why do organizations change? a. Stock market Or dramatic changes in technology Force organizational change b. organizations should always stay stable during stock market drops or technological changes c. to recruit and select the best candidate for a job d. to solve problems creatively e. to analyze the industry in determine the best strategy for the firm
e to analyze the industry in determine the best strategy for the firm
18. Strangely, research suggests that people are more resistant and less committed to change efforts when they are provided with more information about ensuring changes a. True b. False
false
26. Formalized structures are those in which there are a few written rules and regulations a. True b. False
false
28. In order to convince people that change is needed, the change leader must convince every person individually a. True b. False
false
4. Employees design performance targets for themselves. True or False
false
