GEB 3033 Final Exam

Behavioral Interviewing Skills Part II Quiz: Appropriate answers to the question "Why should we hire you?" include (select all that apply): A. "I've proven in my past experience that I can do the job." B. "My Uncle owns the company." C. "I can be an asset to your company." D. "I need to repay my student loans."

A. "I've proven in my past experience that I can do the job." C. "I can be an asset to your company."

Communication Skills Part I Quiz: In communicating more effectively with another individual, it is important to note and attempt to match and mirror their (check the one that does not apply) A. Accent B. Tempo C. Inflection D. Volume

A. Accent

Critical Thinking & Decision Making Quiz: "What would result if__________?" is an example of the following type of question: A. Application B. Comprehension C. Knowledge D. Opinion

A. Application

Negotiating Part II Quiz: The best way to defend against "The Flinch" is to: A. Assure the other party that they are getting the best deal possible B. Defend your price or your position C. Back off and agree to the other party's demands D. Assure the other party that you can work out any deal

A. Assure the other party that they are getting the best deal possible

Presenting Skills Part II Quiz: How can you come across as more forceful and authoritative in your presentation? (select all that apply) A. Avoid long sentences B. Don't apologize or make excuses C. Promise to keep your remarks brief D. Use familiar clichés and figures of speech

A. Avoid long sentences B. Don't apologize or make excuses

Presenting Skills Part I Quiz: The primary goal of developing your presentation skills is to: A. Better connect with your audience B. Close a deal with your customer or prospect C. Build your reputation as a subject matter expert D. Get asked back for future presentations

A. Better connect with your audience

Communication Skills Part I Quiz: The primary elements of communication are (Select all that apply.) A. Body language B. Tonality C. Spoken words D. Written words

A. Body language B. Tonality C. Spoken words

Time Management Quiz: Long-term time management addresses activities that you can complete: A. By anywhere from a month to a year in the future B. By the end of the day C. By the end of the semester D. By the end of the week

A. By anywhere from a month to a year in the future

Leadership Skills Quiz: Traits of an effective leader include (select all that apply): A. Collaborator B. Confidence C. Tenure in the company D. Passion E. Negotiator F. Honesty G. Visionary

A. Collaborator B. Confidence D. Passion F. Honesty G. Visionary

Critical Thinking & Decision Making Quiz: "How would you compare and contrast__________?" is an example of the following type of A. Comprehension B. Evaluation C. Comparison D. Knowledge

A. Comprehension

Unspoken Rules of the Workplace Part II Quiz: The SEARCH model helps you identify the characteristics needed to be successful, and includes (select the one that does not apply): A. Congeniality B. Skills C. Experience D. Habits

A. Congeniality

Presenting Skills Part I Quiz: When analyzing the audience for your presentation, it is best to (select all that apply): A. Consider the demographic composition B. Connect to relevant issues C. Present in a style that best suits your comfort level D. All of these

A. Consider the demographic composition B. Connect to relevant issues

Teamwork And Collaboration Quiz: The "C" in RACI stands for: A. Consulted - people who provides counsel and feedback B. Champion - person who owns and is passionate about the idea C. Committed - people who complete the project no matter the obstacles: D. Commander - person in charge

A. Consulted - people who provides counsel and feedback

Negotiating Part I Quiz: The goal of negotiating is to (select all that apply): A. Develop long-term relationships of trust B. Establish the upper hand C. Make certain you get everything you want D. Reach an agreement that satisfies both parties

A. Develop long-term relationships of trust D. Reach an agreement that satisfies both parties

Critical Thinking & Decision Making Quiz: "Based on what you know, how would you explain ___________?" is an example of the following type of question: A. Evaluation question B. Synthesis question C. Comprehension question D. Observation question

A. Evaluation question

Critical Thinking & Decision Making Quiz: Critical thinking comprehension questions : (Select all that apply) A. Explanation of the situation B. Restatement of the situation C. Comparisons to other situations D. Debating your findings with others

A. Explanation of the situation B. Restatement of the situation C. Comparisons to other situations

Writing an Effective Resume Quiz: The purpose and goal of an effective resume is to: A. Get an interview with a hiring manager B. Get a call-back from a letter you've sent C. Network with other professionals D. Get a job in your chosen profession

A. Get an interview with a hiring manager

Negotiating Part II Quiz: The Three-Step Concession Plan does not include: A. Giving the other party your best offer up front B. Getting something of equal or greater value in return C. Struggle with their offer or response D. Assuring the other party that they're getting a fair offer

A. Giving the other party your best offer up front

Unspoken Rules of the Workplace Part II Quiz: Which of the following is an example of a result you might not include in your Search Model? A. Goal setter B. Dean's List C. President of your fraternity/sorority D. 4.0 final term grade

A. Goal setter

Presenting Skills Part II Quiz: When concluding your presentation, you should (select all that apply): A. Issue a call to action to the audience B. Summarize your 3-5 main points C. Politely introduce the next speaker D. Quickly thank the audience and leave the stage

A. Issue a call to action to the audience B. Summarize your 3-5 main points

Negotiating Part I Quiz: Understanding the sources of negotiating leverage is important because (select all that apply): A. It can give you a situational advantage in the process B. You can better-understand the other party's position C. You are otherwise likely to lose your intended outcome D. All of the above

A. It can give you a situational advantage in the process B. You can better-understand the other party's position

Self-Confidence/How to Sell Yourself Pt. 1 & 2 Quiz: It is important to examine and prioritize where you want to go in life because: A. It provides purpose, meaning and direction B. It helps you avoid repeating previous mistakes C. It helps you attain the highest-paying job possible D. It keeps a roof over your head.

A. It provides purpose, meaning and direction

Leadership Skills Quiz: The primary functions of effective leaders include (select all that apply): A. Keeping team members focused on goals B. Using authority properly C. Managing the company's profit-and-loss D. Disciplining underperformers

A. Keeping team members focused on goals B. Using authority properly

Job Market Quiz: As you prepare to explore career opportunities and enter the job market, you should (select all that apply): A. Network with clubs, associations and centers-of-influence or a possible solution. B. Send your resume to every company/organization you can think of C. Fine-tune your Linkedin profile D. Prepare and practice your "Who Are You" speech

A. Network with clubs, associations and centers-of-influence or a possible solution. C. Fine-tune your Linkedin profile D. Prepare and practice your "Who Are You" speech

Communication Skills Part I Quiz: The basic components of the Parent ego state are (check all that apply): A. Nurturing B. Direct C. Critical D. Authoritative

A. Nurturing C. Critical

Communication Skills Part I Quiz: Two ways to reflect another person's message so that they know you are understanding what is being communicated is to (select all that apply): A. Paraphrase the message back to the speaker B. Immediately, but tactfully, take issue with the speaker if you disagree C. Do not reply to the speaker, but simply nod your head D. Restate the message to the speaker

A. Paraphrase the message back to the speaker D. Restate the message to the speaker

Communication Skills Part I Quiz: Each of us has three "ego states," or learned behaviors, that help determine how we interact with people around us. They are (check all that apply): A. Parent B. Grandparent C. Adult D. Child

A. Parent C. Adult D. Child

Presenting Skills Part II Quiz: The best way to deal with nervousness and stage-fright is to: A. Prepare and rehearse extensively B. Memorize your entire presentation C. Imagine there is no one in the audience D. Focus on the back wall above the audience

A. Prepare and rehearse extensively

Unspoken Rules of the Workplace Part II Quiz: Which of the following is an example of a skill you might include in your Search Model? A. Proficient at accounting B. Keeps your social media profile up to date C. Believes in "going the extra mile" D. Wakes up early to exercise

A. Proficient at accounting

Time Management Quiz: Which of the following can sidetrack your efforts to manage your short-term time: A. Promptly responding to texts and emails B. Keeping an activity log and schedule C. Listing and prioritizing your tasks D. Saying "no" to unreasonable commitments

A. Promptly responding to texts and emails

Presenting Skills Part I Quiz: The purpose of your presentation determines (select the one that does not apply): A. The fees you charge B. Your goals or outcome C. The approach you take D. The content you select

A. The fees you charge

Goal Setting Quiz: Long-term goals are important because: A. They give you the reason to navigate through your daily life's obstacles B. I can gauge and judge exactly what did and did not work for me yesterday C. I can measure, through my bank account, whether I am successful D. They force me to complete exactly what I set out to do each day

A. They give you the reason to navigate through your daily life's obstacles

Time Management Quiz: Activity Logs are important because: A. They help you track of when and how you are most effective B. They document your efforts to your academic advisor C. They prove to your parents that you're working hard at school D. They help you log your expenses during the week

A. They help you track of when and how you are most effective

Behavioral Interviewing Skills Part I Quiz: It is important to prepare for questions the potential employer might ask you. A. True B. False

A. True

Behavioral Interviewing Skills Part II Quiz: In preparing for your interview appointment, you should dress for the position you want, not the position you have. A. True B. False

A. True

Managing Relationships: Conflict Management Quiz: The Conflict Resolution Matrix is designed to get all of the issues on the table, no matter how significant or insignificant. A. True B. False

A. True

Negotiating Part I Quiz: If you communicate to the other party that you have a deadline to "get the deal done," you have lost some negotiating leverage. A. True B. False

A. True

Presenting Skills Part I Quiz: "Build rapport" with your audience by being expressive and making eye contact. A. True B. False

A. True

Self-Confidence/How to Sell Yourself Pt. 1 & 2 Quiz: When formulating goals and plans, you should focus on the long term. A. True B. False

A. True

Teamwork And Collaboration Quiz: In order for a project to be completed successfully, one individual must ultimately be in charge and held accountable for all aspects of its completion. A. True B. False

A. True

Writing an Effective Resume Quiz: You should not list all your personal hobbies/interests on your resume. A. True B. False

A. True

Self-Confidence/How to Sell Yourself Pt. 1 & 2 Quiz: Which of the following are among the "Building Blocks of Success" (select all that apply)? A. Understanding how to take risks B. Learning how to fail C. Staying out of debt D. Becoming an effective decision-maker E. Asking for help

A. Understanding how to take risks B. Learning how to fail D. Becoming an effective decision-maker E. Asking for help

Presenting Skills Part I Quiz: You can create and deliver compelling content in your presentation by (select all that apply): A. Utilizing audiovisuals B. Using quotations from other experts C. Telling third-party stories D. Reading verbatim from your script to avoid mistakes

A. Utilizing audiovisuals B. Using quotations from other experts C. Telling third-party stories

Presenting Skills Part I Quiz: The best ways to establish your credentials when making a presentation include (select all that apply): A. Write out and practice your introduction B. Distribute copies of your resume C. Cite examples and case studies D. Dress the part of a leader

A. Write out and practice your introduction D. Dress the part of a leader

Unspoken Rules of the Workplace Part II Quiz: The characteristics required in the successful completion of your job responsibilities after you're hired include (select all that apply): A. Your attitude B. Your work habits C. Your GPA D. Your results-orientation

A. Your attitude B. Your work habits D. Your results-orientation

Presenting Skills Part II Quiz: The power and effectiveness of your message will be most impacted by (select all that apply): A. Your delivery B. The fact-checkers in the audience C. Your body language and appearance D. Your tonality

A. Your delivery C. Your body language and appearance D. Your tonality

Behavioral Interviewing Skills Part II Quiz: Which are questions you should not feel compelled to answer during your interview? A. "What do you think is your biggest area of improvement?" B. "Where are you from?" C. "What makes you think you're a good candidate for this job?" D. "How do you think you function as part of a team?"

B. "Where are you from?"

Critical Thinking & Decision Making Quiz: Examples of "rote learning" include: A. Cramming for an exam B. All of these C. Repetition D. Memorization

B. All of these

Managing Relationships: Conflict Management Quiz: Which of the following are potential roots of conflict in the workplace? (Select the best answer) A. Differing goals B. All of these C. Differing values D. Differing behaviors

B. All of these

Presenting Skills Part II Quiz: To manage your audience effectively, you should be prepared to (select all that apply): A. Defend your position and argue your case B. Anticipate and respond to questions C. Deal with hecklers immediately D. Tactfully resolve disagreements and objections

B. Anticipate and respond to questions D. Tactfully resolve disagreements and objections

Critical Thinking & Decision Making Quiz: Check all that apply: Levels of critical thinking include: A. Experience B. Application C. Evaluation D. Knowledge

B. Application C. Evaluation D. Knowledge

Behavioral Interviewing Skills Part II Quiz: At the conclusion of your interview, you should: A. Ask about salary or compensation B. Ask about next steps in their hiring process C. Ask if they know anyone else who is hiring. D. Ask for a follow-up interview

B. Ask about next steps in their hiring process

Managing Relationships: Conflict Management Quiz: When initiating the Conflict Resolution Process, which steps should be included? (Select all that apply) A. Arrive at a resolution of the conflict. B. Ask for input and clarification. C. Identify and prioritize the issues D. Present your initial assessment.

B. Ask for input and clarification. C. Identify and prioritize the issues D. Present your initial assessment.

Communication Skills Part II Quiz: The best way to communicate with a "C" style is to (select the one that does not apply): A. Explain your position carefully and logically B. Ask them about their family C. Keep on task and stick to the point D. Present facts and data

B. Ask them about their family

Time Management Quiz: Short-term time management addresses activities that you can complete: A. By the end of the month B. By the end of the coming week C. By the end of the semester D. By the end of your class day

B. By the end of the coming week

Communication Skills Part II Quiz: Which DISC style's favorite question is, "Show me?" A. I B. C C. D D. S

B. C

Communication Skills Part I Quiz: In communicating more effectively with another individual, it is important to note and attempt to match and mirror their (check the one that does not apply): A. Posture B. Clothing C. Gestures or body movements D. Eye contact

B. Clothing

Teamwork And Collaboration Quiz: Which of the following are results of a clear project direction (select all that apply)? A. Getting promoted for a job well-done B. Completing the project in time C. Not wasting time working on non-critical tasks D. Having a clear understanding of your role in the project

B. Completing the project in time C. Not wasting time working on non-critical tasks D. Having a clear understanding of your role in the project

Communication Skills Part II Quiz: The slogan, "Just get it done," applies to which DISC style? A. C B. D C. S D. I

B. D

Leadership Skills Quiz: A leader's role as a Coach includes (select all that apply): A. Problem-solving B. Demonstrating corporate support C. Motivating employees D. All of the above

B. Demonstrating corporate support C. Motivating employees

Behavioral Interviewing Skills Part I Quiz: Assume the interviewer will follow up. Do not be pushy by asking for next steps. A. True B. False

B. False

Behavioral Interviewing Skills Part I Quiz: It is a good idea to be fashionably late to the interview. A. True B. False

B. False

Behavioral Interviewing Skills Part I Quiz: You should avoid touting your alma mater, major and degree, because prospective employees want to focus on the future. A. True B. False

B. False

Job Market Quiz: Prepare to enter the job market by joining and being active in many organizations. A. True B. False

B. False

Job Market Quiz: When speaking with others, your first priority should be to provide them with a copy of your resume. A. True B. False

B. False

Managing Relationships: Conflict Management Quiz: The first step of conflict resolution is to bring all parties together to discuss the situation. A. True B. False

B. False

Negotiating Part I Quiz: The party who demonstrates the greater need for a solution is likely to come out ahead in a negotiation. A. True B. False

B. False

Negotiating Part II Quiz: A. True B. False

B. False

Negotiating Part II Quiz: When the other party says, "I can get a better deal somewhere else," you should immediately offer to "sweeten the pot." A. True B. False

B. False

Presenting Skills Part I Quiz: Always keep the audience guessing with the element of surprise so they stay attentive. A. True B. False

B. False

Presenting Skills Part II Quiz: Telling jokes that include slang and off-color remarks are perfectly acceptable, if they are specific to your audience. A. True B. False

B. False

Teamwork And Collaboration Quiz: RACI is a process for assigning responsibility to members of a team, and for assigning blame when a project is not completed successfully. A. True B. False

B. False

Teamwork And Collaboration Quiz: To be an effective collaborator, you should insist on having the final say on all critical decisions. A. True B. False

B. False

Unspoken Rules of the Workplace Part I Quiz: Take every opportunity to clean out and/or respond to your messages and email, so that you are "ready to go" when a new assignment hits your desk. A. True B. False

B. False

Unspoken Rules of the Workplace Part I Quiz: The company or organization you work for has an obligation and a responsibility to ensure that you succeed and do well in your job. A. True B. False

B. False

Unspoken Rules of the Workplace Part I Quiz: Your primary objective in your new position is to "keep the radar up" for your next career opportunity. A. True B. False

B. False

Writing an Effective Resume Quiz: Slight grammar mistakes or other typos on your resume are inconsequential, since many companies use applicant tracking software to scan your resume for keywords. A. True B. False

B. False

Writing an Effective Resume Quiz: You should list your entire scholastic and employment history, including coursework, hourly and part-time jobs - the more detail, the better. A. True B. False

B. False

Writing an Effective Resume Quiz: Your resume is only secondary if you plan a job search via networking sites, such as LinkedIn. A. True B. False

B. False

Behavioral Interviewing Skills Part II Quiz: You should never be late for an interview but in a worst-case scenario and despite your absolute best efforts you now realize you're going to be late for your interview, you should: A. Be prepared to offer valid reasons for your tardiness B. Immediately call, send a text or email to the hiring manager C. Turn around, go home and call the company to reschedule D. Don't be late.

B. Immediately call, send a text or email to the hiring manager

Negotiating Part II Quiz: "Negotiating Gambits" are best described as: A. Techniques that you yourself should never employ B. Maneuvers that top negotiators use to get the best deal C. Indications the other party has no intention of doing business with you D. Tactics that every car dealer uses every day

B. Maneuvers that top negotiators use to get the best deal

Communication Skills Part I Quiz: The components of the Child ego state do not include: A. Natural Child B. Moody child C. Adapted child D. Rebellious child

B. Moody child

Communication Skills Part I Quiz: The theory of Primary Sensory Dominance does not include: A. Visuals, who prefer to see and view things B. Olfactorys, who rely on sense of smell C. Auditorys, who prefer to hear and listen to things D. Kinesthetics, who are "touchy-feely" people

B. Olfactorys, who rely on sense of smell

Critical Thinking & Decision Making Quiz: Check all answers that apply: Critical thinking... A. Puts you in line for your next promotion B. Promotes creativity C. Is the ability to think clearly and rationally D. Forces intellectual self-improvement

B. Promotes creativity C. Is the ability to think clearly and rationally D. Forces intellectual self-improvement

Teamwork And Collaboration Quiz: RACI (select all that apply): A. Identifies projects that have little chance of success B. Provides clarity about who is responsible for what C. Clarifies tasks and due dates D. Prevents duplication of effort

B. Provides clarity about who is responsible for what C. Clarifies tasks and due dates D. Prevents duplication of effort

Communication Skills Part II Quiz: If that same person asks you where you would like to go for lunch, and you respond, "Oh, anywhere you want to go," you might be a: A. D B. S C. C D. I

B. S

Unspoken Rules of the Workplace Part I Quiz: As a new graduate entering the workforce, good rules of thumb to practice include (Select the ones that apply): A. Ignore what's going on in other departments B. Seek out feedback on your performance C. Pay attention to detail and thoroughness in your duties D. Always volunteer to do more than your job requires

B. Seek out feedback on your performance C. Pay attention to detail and thoroughness in your duties

Leadership Skills Quiz: The primary roles of effective leaders include (select all that apply)? A. Manager B. Supervisor C. Mentor D. Coach E. Facilitator

B. Supervisor C. Mentor D. Coach

Unspoken Rules of the Workplace Part I Quiz: Unspoken rules of the workplace do not include (Select all that apply): A. Wait until breaks, lunch or after work to review personal emails B. Taking your phone with you to all meetings C. Being late or absent with what you feel is a valid excuse D. Match your dress code to the person to whom you report, not to your co-workers

B. Taking your phone with you to all meetings C. Being late or absent with what you feel is a valid excuse

Behavioral Interviewing Skills Part II Quiz: During your job interview, you should be prepared to discuss (select all that apply): A. Other job openings you are considering B. Your salary requirements C. Why you didn't make the Dean's List D. Work or school experience that may be relevant to the job

B. Your salary requirements D. Work or school experience that may be relevant to the job

Teamwork And Collaboration Quiz: The "A" in RACI stands for: A. Actionable - people who make the decisions B. Achievers - people who ultimately complete the project C. Accountable - people who ultimately own the initiative D. Avoider - people who would prefer to delegate

C. Accountable - people who ultimately own the initiative

Job Market Quiz: When preparing your LinkedIn profile, you should not: A. Automatically accept every connection request. B. Pretend to know someone you don't know. C. All of these D. Fail to proofread your profile.

C. All of these

Job Market Quiz: When preparing your LinkedIn profile, you should: A. Check a desired company or industry profile. B. Look for connections that might provide a referral or introduction. C. All of these D. Research the hiring manager or employer.

C. All of these

Time Management Quiz: A great way to prioritize your studies is to sort them into: A. Current tasks B. Future projects C. All of these D. Ongoing activities

C. All of these

Critical Thinking & Decision Making Quiz: "What conclusions could you draw from ________?" is an example of the following type of question: A. Knowledge question B. Synthesis question C. Analytical question D. Thought-provoking question

C. Analytical question

Critical Thinking & Decision Making Quiz: The framework developed by Bloom and his collaborators consisted of six major categories, including: A. Observation B. Experience C. Application D. Education

C. Application

Communication Skills Part II Quiz: The best way to communicate with a "S" style is to (select the one that does not apply): A. Allow time for discussion B. Ask for their opinions C. Ask for immediate feedback or decisions D. Be sure to provide plenty of information

C. Ask for immediate feedback or decisions

Negotiating Part II Quiz: You believe you have a deal, but the other party keeps coming back to you for additional items or concessions. You should (select all that apply): A. Walk away from dealing with someone who is obviously dishonest B. Give them what they want just to get the deal done C. Ask for items or concessions from the other party D. Find out why they are asking for those additional items

C. Ask for items or concessions from the other party D. Find out why they are asking for those additional items

Self-Confidence/How to Sell Yourself Pt. 1 & 2 Quiz: The most important "Barrier to Success" that many people face is: A. Paying off student loans B. Focusing solely on themselves C. Being "I" Centered D. Inadequate education

C. Being "I" Centered

Self-Confidence/How to Sell Yourself Pt. 1 & 2 Quiz: When facing a difficult goal, task or deadline, it is best to: A. Ask for help from your boss B. Call in sick or put if off until tomorrow C. Confront and do the thing you fear the most D. "Google" the problem for a possible solution.

C. Confront and do the thing you fear the most

Unspoken Rules of the Workplace Part II Quiz: Which of the following is not an example of a habit you might include in your Search Model? (You may choose more than one answer.) A. Homework and assignments completed and submitted on time B. Never been late for a class or job shift C. Dorm champ at Fortnite D. Calls parents every Sunday

C. Dorm champ at Fortnite D. Calls parents every Sunday

Goal Setting Quiz: Among the eight basic areas or aspects of your life in which you should set goals, the one that might be a subset of a larger goal is: A. Social B. Education C. Geographical D. Financial

C. Geographical

Communication Skills Part II Quiz: If someone invites you to lunch to discuss an idea, which DISC style might the individual be? A. D B. S C. I D. C

C. I

Teamwork And Collaboration Quiz: The "I" in RACI stands for: A. Instigator - person who originally conceived and launched the project B. Ignorant - people who don't know or who don't want to be involved C. Informed - people who need to be "kept in the loop" regarding the project D. Instructor - person who teaches others how to complete the assignment

C. Informed - people who need to be "kept in the loop" regarding the project

Communication Skills Part II Quiz: The best way to communicate with an "I" style is to (select the one that does not apply): A. Give them recognition B. Be friendly and warm C. Interrupt or correct them D. Tell them a joke

C. Interrupt or correct them

Time Management Quiz: An example of a school activity that might be classified as both "important" and "urgent" is: A. Studying in advance for and passing a final exam required for graduation B. Attending your graduation commencement C. Responding to an invitation for a job interview D. Meeting with your academic advisor

C. Responding to an invitation for a job interview

Managing Relationships: Conflict Management Quiz: Which of the following is included in the conflict management process? (Select all that apply) A. Confront all parties immediately to resolve the conflict B. Avoid the conflict entirely C. Schedule a meeting with those affected D. Brainstorm possible solutions

C. Schedule a meeting with those affected D. Brainstorm possible solutions

Goal Setting Quiz: Intangible goals are important because: A. They provide for immediate action, tracking and progress B. They help measure how I'm doing in my chosen career C. They are ongoing and help give our lives purpose D. Once I complete them, I can move on to the next one

C. They are ongoing and help give our lives purpose

Negotiating Part I Quiz: A good rule of thumb is: "Never give anything ________." (Fill in the blank.) A. Until the other party threatens to walk away. B. To anyone at any time. C. Unless you get something of equal or greater value in return. D. Of value to people you just don't like.

C. Unless you get something of equal or greater value in return.

Behavioral Interviewing Skills Part II Quiz: To prepare for a job interview, you should (select all that apply): A. Research the company and ask questions about the opportunity B. Be prepared to discuss each point on your resume C. Practice posture, body language, eye contact, grammar and voice inflection D. All of these

D. All of these

Goal Setting Quiz: It's important to have synergistic, well-balanced goals because: A. If you are happy, healthy and feeling well, you will have an easier time achieving career goals B. You may fall victim to sacrificing your health or personal relationships in exchange for career success C. Personal goals help us define success and happiness D. All of these

D. All of these

Managing Relationships: Conflict Management Quiz: Conflict in the workplace (select the best answer): A. Should not be avoided B. Is Inevitable C. Can be beneficial D. All of these

D. All of these

Communication Skills Part II Quiz: The best way to communicate with a "D" style is to (select the one that does not apply): A. Don't dominate or become emotional B. Ensure that he or she wins C. Use a logical approach D. Ask them about their weekend

D. Ask them about their weekend

Communication Skills Part I Quiz: Characteristics of the Adult ego state do not include: A. Reasonable B. Logical C. Rational D. Emotional

D. Emotional

Critical Thinking & Decision Making Quiz: Critical thinking is defined as the mental process of reviewing clear and rational thoughts based on: A. Research and opinions of those in authority B. Previously observable experiences C. Your own views, experiences and opinions D. Evidence arrived at via questioning

D. Evidence arrived at via questioning

Job Market Quiz: "Building social capital" on Linkedin does not mean: A. Making introductions for friends and associates B. Giving testimonials and recommendations to others C. Sharing your expertise and posting articles D. Inviting people you don't know to connect with you.

D. Inviting people you don't know to connect with you.

Presenting Skills Part I Quiz: You generate 3-5 main point to best sell your idea because: A. You may forget any more than that B. Your presentation time will be limited C. Need to allow time for the next presenter D. Most people cannot remember more than that

D. Most people cannot remember more than that

Communication Skills Part I Quiz: It is important for people to establish rapport and trust with others because (check the answer that does not apply): A. People communicate more readily with people they trust B. People who like one another tend to trust one another C. People communicate more readily with people they like D. People communicate more readily in the workplace if they have the same job or position

D. People communicate more readily in the workplace if they have the same job or position

Teamwork And Collaboration Quiz: The "R" in RACI stands for: A. Reliable - people we count on to deliver B. Reformers - people who come up with new ideas C. Researchers - people who gather the information D. Responsible - people who actually do the work

D. Responsible - people who actually do the work

Leadership Skills Quiz: Conducting performance reviews are the responsibility of the: A. Trainor B. Mentor C. Coach D. Supervisor

D. Supervisor

Critical Thinking & Decision Making Quiz: "What changes would you make to solve ________?" is an example of the following type of question: A. Analytical question B. Comprehension question C. Knowledge question D. Synthesis question

D. Synthesis question

Goal Setting Quiz: The very act of setting goals is threatening to some people because: (select the one that is incorrect) A. They just don't know how to begin the process B. They are afraid of taking risks C. They are afraid they won't fulfill them D. They just don't have the time to do so

D. They just don't have the time to do so

Negotiating Part I Quiz: Common negotiating mistakes include (select all that apply): A. Making too many concessions B. Talking too much C. Knowing the proper response to every question or assertion D. Getting emotionally attached to the outcome E. All of the above

E. All of the above