GEB 3213 Final

The verb "lay" (to place) is a(n) _____ verb. A. intratransitive B. transitive C. helping D. linking E. passive

B. transitive

A compound sentence contains... A. one independent clause and no dependent clause B. two independent clauses and no dependent clause C. one independent clause and one dependent clause D. one independent clause and two dependent clauses E. two independent clauses and one dependent clause

B. two independent clauses and no dependent clause

Which of the following should be capitalized? A. the name of a river B. the name of a monument C. the name of a building D. the name of a park E. all of these

E. all of these

Which of the following would NOT be capitalized when used in direct address? A. sir B. madam C. miss D. doctor E. none of these

**capitalize doctor, not sir, madam or miss

All of the following are good words to make your work experience come alive EXCEPT... A. coordinated B. endeavored C. negotiated D. presented E. evaluated

B. endeavored

Which sentence is punctuated correctly? A. I ate; however, I didn't sleep. B. I ate, however; I didn't sleep. C. I ate, however, I didn't sleep. D. All of these are punctuated correctly E. None of these are punctuated correctly

A. I ate; however, I didn't sleep.

A publisher's presentation to a group of authors to describe how the publishing process works has the purpose of: A. reporting B. explaining C. persuading D. motivating E. lecturing

B. explaining

Which of the following is NOT true? A. Offer items to someone else after serving yourself. B. When using silverware, start from the outside utensil. C. Your glass is the one at the right of your place setting. D. When passing food or condiments, pass to the right. E. To get a server's attention, say "Excuse me" if he or she is nearby, or quietly signal with your hand.

A. Offer items to someone else after serving yourself.

Which of the following is true? A. Official titles are capitalized when they precede names. B. Official titles are capitalized when they follow names. C. Official titles are capitalized when they are followed by an appositive. D. Official titles are always capitalized. E. none of these

A. Official titles are capitalized when they precede names.

Which of the following should NOT be capitalized? A. Page 23 B. Table 4 C. Flight 667 D. Route 66 E. Highway 95

A. Page 23

Occupational information is available in all of the following EXCEPT: A. Standard Industry Classifications (SIC) B. the Occupational Outlook Handbook C. the Wall Street Journal D. BusinessWeek E. Forbes

A. Standard Industry Classifications (SIC)

What would a recruiter be likely to think about the following job objective? "Challenging position that lets me apply my education and experience and allows for increased responsibilities over time." A. The objective is too vague to be useful. B. The objective reveals a lot about the applicant. C. The objective is specific and personalized. D. The objective excludes the applicant from many positions. E. The objective includes suitable keywords.

A. The objective is too vague to be useful.

Which sentence is punctuated correctly? A. The president said, "You are never alone." B. The president, said "You are never alone." C. The president said "You, are never alone." D. The president said, "You, are never alone." E. None of these is punctuated correctly

A. The president said, "You are never alone."

Which sentence uses "who" correctly? A. Who is chairing the meeting? B. To who should we mail the letter? C. Jan is the type of person who we can depend on. D. all of these E. none of these

A. Who is chairing the meeting?

The word it's is... A. a contraction B. a possessive pronoun C. an objective pronoun D. a gerund E. none of these

A. a contraction

Which of the following should have periods? A. a.m. B. m.p.h. C. w.p.m. D. m.p.g. E. all of these

A. a.m.

The modifier that follows an action verb is a(n)... A. adverb B. adjective C. appositive D. comparative E. pronoun

A. adverb

If you recently graduated from college and are seeking an entry-level position, your resume should... A. be one page long unless your circumstances are unusual B. be at least two pages long to include your complete job history C. emphasize your personal history rather than your education D. make strengths out of any minor weaknesses E. show that you have the potential to advance to higher levels

A. be one page long unless your circumstances are unusual

You have done a thorough job of researching the potential employer's situation prior to your interview. During the actual interview, you should... A. bring up information about the company's situation if the opportunity arises naturally in the conversation B. tactfully mention to the interviewer that you did your homework and understand the company's situation C. wait for the interviewer to ask what you know before demonstrating your knowledge of the company D. avoid mentioning any information about the company unless the interviewer asks a direct question E. wait for openings in the conversation, then mention different facts about the company to impress the interviewer

A. bring up information about the company's situation if the opportunity arises naturally in conversation

To avoid or lessen tension, follow all of these guidelines EXCEPT: A. concentrate only on friendly faces B. overprepare C. memorize the first few sentences D. join Toastmasters to improve your speaking skills E. drop your hands to your sides, shake your wrists, and breathe deeply

A. concentrate only on friendly faces

Which organizational plan is MOST effective to discuss various alternatives based on particular conditions or standards? A. criteria B. order of importance C. direct sequence D. chronological E. cause/effect/solution

A. criteria

Which of the following should be written as a figure? A. definite amounts of money B. indefinite amounts of money C. time when using o'clock D. all of these E. none of these

A. definite amounts of money

Which of the following is NOT a characteristic of transparencies? A. difficult to produce B. inexpensive C. simple to update D. most frequently used visual aid E. can be used in most lighted rooms

A. difficult to produce

When giving business gifts in Japan... A. give nothing too large and too extravagant or too small and cheap. B. give gifts with prominent American brand name. C. food or wine and spirits are appropriate. D. give the same gift to people at all levels in the same organization. E. give gifts that reflect the region you come from.

A. give nothing too large and too extravagant or too small and cheap

Which item can sometimes be omitted from the education section of your resume? A. grade-point average B. your major course of study C. the title of your degree D. your expected date of graduation E. the name and location of your college

A. grade-point average

When shown into the interview room, do all of the following EXCEPT... A. greet the interviewer by his or her first name B. greet the interviewer with a firm handshake C. maintain direct eye contact D. smile E. wait to be seated until you are asked to do so or until after the interviewer sits down

A. greet the interviewer by his or her first name

Within the same sentence, one should express related numbers... A. in the same way B. in words only C. in figures only D. in words and figures E. it does not matter how they are expressed

A. in the same way

The verb "swoon" is always a(n) _____ verb. A. intratransitive B. tranisitive C. helping D. linking E. action

A. intratransitive

A dependent clause... A. has a subject but no predicate B. has a predicate but no subject C. has a subject and a predicate D. is similar to a phrase E. is a simple sentence

B. has a predicate but no subject

A resume in chronological format follows all of these guidelines EXCEPT... A. it places work experience before education B. it uses action words such as conducted and assisted C. it provides degree, institution, major, and graduation date D. it uses incomplete sentences to emphasize action words E. it includes actual names and addresses references

A. it places work experience before education

If your mind goes blank during a presentation, you should... A. keep talking even if you repeat what you've just said B. apologize for losing your place C. try to tell a joke to take up some time while you figure out where you got lost D. start at the beginning of the speech again E. excuse yourself to go to the restroom to collect your thoughts

A. keep talking even if you repeat what you've just said

The past tense of the verb "lay" is... A. laid B. lied C. laying D. lain E. lay

A. laid

Which of the following characteristics or qualifications should NOT be listed on a resume? A. marital status B. fluency in a second language C. special recognitions that relate to the job you want D. involvement in extracurricular activities E. memberships in business-related organizations

A. marital status

What is the most important part of speech in electronic resumes? A. nouns B. verbs C. adjectives D. prepositions E. adverbs

A. nouns

When typing, leave _____ space(s) after a semicolon. A. one B. two C. three D. no space E. it depends on what follows the semicolon

A. one

The expression "the number" refers to... A. one thing and is singular B. two things and is plural C. moving things and is active D. all things and is indefinite E. various things and is reflexive

A. one thing and is singular

The audience is probably the most judgmental during the _____ of the presentation. A. opening B. middle C. ending D. question-and-answer period E. summary

A. opening

The MOST effective strategy for making a good impression is to... A. pay attention to dress, grooming, and posture B. make a fashion statement with your clothing C. try to blend into the corporate structure D. be sure the interviewer remembers what you wore E. understand that casual is the accepted form of dress in today's business world

A. pay attention to dress, grooming, and posture

A group of related words that does not have both a subject and a verb is called a... A. phrase B. clause C. conjunctive adverb D. preposition E. dependent clause

A. phrase

Which of the following is an adverb? A. quietly B. Chicago C. although D. Martin E. all of these

A. quietly

A presentation that brings sales representatives up to date on new products has the purpose of: A. reporting B. explaining C. lecturing D. persuading E. motivating

A. reporting

A presentation team coordinator should do all of the following EXCEPT... A. schedule members to share all tasks equally B. allow enough time to prepare C. tap into each team member's strengths. D. give public recognition equally regardless of the "podium" time assigned to each. E. consider time restraints

A. schedule members to share all tasks equally

Which of the following is a linking verb? A. seems B. walks C. has D. grows E. laughs

A. seems

The past tense of the verb "set" is... A. set B. setting C. sat D. sitting E. none of these

A. set

What are the best colors to wear when you participate in a video presentation? A. shades of blue B. contrasting colors C. bright reds D. greens and yellows E. white and beige

A. shades of blue

What type of application letter is written in response to an advertised job opening? A. solicited B. blind C. prospecting D. unsolicited E. all of these

A. solicited

The ending of your presentation should... A. summarize the main points of the presentation B. include a quotation from a famous person C. be "I see that time is running out" D. avoid conclusions and recommendations because they will bias the reaction of the audience E. contain trivial details that the audience is unlikely to remember

A. summarize the main points of the presentation

The past tense of the verb "to be" is... A. was B. were C. being D. will E. all of these

A. was

Spell out numbers... A. when using o'clock B. when using a.m. and p.m. C. with dollar amounts less than ten D. with percentages E. in all these cases

A. when using o'clock

The education section of your resume should not include... A. your grade-point average unless it is impressive B. your major course of study C. the title of your degree D. your expected date of graduation E. the name and location of your college

A. your grade-point average unless it is impressive

Spell out which of the following numbers? A. zero to ten B. one to ten C. zero to twenty D. one to one hundred E. never spell out numbers

A. zero to ten

Which sentence uses quotation marks correctly? A. "The Wall Street Journal" is my favorite newspaper. B. "How to Advertise" is the name of the new chapter in Alan's book. C. My brother writes for "Forbes" magazine. D. "Time" magazine has an article entitled The Cash Squeeze. E. Both a and b use quotation marks correctly

B. "How to Advertise" is the name of the new chapter in Alan's book.

The present participle of all verbs is formed by adding... a. -d or -ed B. -ing C. -ly D. -s E. -es

B. -ing

Which of these points in meeting and greeting people in business is NOT correct? A. The format used for an introduction is less important than avoiding the awkwardness of two people introducing themselves. B. A higher-ranking person is presented to the lower-ranking person. C. For people of equal rank, the guest is mentioned first. D. Either gender may initiate a handshake. E. The most important part about introductions is to make them.

B. A higher-ranking person is presented to the lower-ranking person.

Identify the best-stated job objective. A. A position that offers both a challenge and an opportunity for growth. B. A managerial position requiring well-developed communication and administrative skills. C. A challenging position in a progressive corporation. D. A responsible position that lets me use my education and experience for increased responsibilities. E. A position that pays a lot of money and offers advancement opportunities.

B. A managerial position requiring well-developed communication and administrative skills.

Dress code for a presentation includes all of the following EXCEPT: A. Dress slightly dressier than the audience. B. Always wear short sleeves when presenting. C. The best skirt length is mid knee for short women and below the knee for taller women. D. The tip of a man's tie should hit the middle of his belt buckle. E. Shoes should be the same color or darker than the skirt or pants.

B. Always wear short sleeves when presenting.

Which of the following should NOT be capitalized? A. History 1500 B. Business Math C. English D. Business Writing 320 E. none of these

B. Business Math

Which of the following salutations is appropriate when you can't obtain the name of the person to whom you should address a letter? A. Dear Sir B. Dear Human Resources Manager C. To Whom It May Concern D. Madam or Sir E. Dear Interviewer

B. Dear Human Resources Manager

The dash is used instead of which mark of punctuation? A. colons B. hyphens C. commas D. parentheses E. semicolons

B. hyphens

The three moods for verbs are... A. interjection, transition, and participative B. imperative, indicative, and subjunctive C. simple, comparative, and superlative D. restrictive, subjective, and nominative E. past, present, and future

B. imperative, indicative, and subjunctive

Which of the following is NOT a benefit of electronic resumes? A. A computer can perform a restricted keyword screening which can lead to a direct job offer. B. Electronic resumes relieve you from having to develop and submit a traditional resume. C. The format is easier to read than the format of traditional resumes. D. Employers are relieved of having to manually screen resumes. E. They are easy to format because they can simply be pasted in from a traditional paper resume

B. Electronic resumes relieve you from having to develop and submit a traditional resume

Which of the following is a nominative-case pronoun? A. my B. I C. her D. both a and b E. none of these

B. I

Which of the following is NOT true? A. One or more employment interviews are conducted by 95 percent of all employers before extending a job offer. B. It is estimate that 90 percent of all job failures result from incompetence. C. The purpose of an employment interview is to verify information on a resume. D. The applicant uses information gathered from the interview to decide whether the organization might be a good fit. E. An employment interview can be considered a sales presentation.

B. It is estimated that 90 percent of all job failures result from incompetence.

Which uses the comma correctly? A. May, 1 2005 B. May 1, 2005 C. May, 1, 2005 D. 1, May 2005 E. 1 May, 2005

B. May 1, 2005

Which one of these demographic trends for 2002 to 2012 is NOT correct? A. The civilian labor force is expected to grow 13 percent. B. Office administration support occupations will grow faster than average. C. Educational and health services will add more jobs than any other industry sector. D. Nine of the ten fastest growing occupations are health or computer occupations. E. A college degree or higher is required for all but one of the 50 highest paying jobs.

B. Office administration support occupations will grow faster than average.

Which of the following should NOT have periods? A. P.O. B. P.B.S. C. Ph.D. D. U.K. E. all of these

B. P.B.S.

Which of the following dining hints is NOT correct? A. After the host unfolds his napkin, guests do the same. B. The host's order is taken first. C. The host takes a bite and then the guests begin to eat. D. The host lays the menu on the table to alert the waiter that you're ready to order. E. Place your knife across the top edge of the plate, with the cutting edge toward you when it is not being used.

B. The host's order is taken first.

Which sentence uses the colon correctly? A. The contest winners are: Jill, Nygen, and Mike. B. The new officers are the following: Karin, Bert, and Kym. C. Jamie was told to: bring paper, pencils, and erasers. D. The prize consisted of: $100 and a new stereo. E. All of these use the colon correctly.

B. The new officers are the following: Karin, Bert, and Kym.

Which of the following is NOT a guideline for giving an electronic presentation? A. Turn off screen savers during the presentation. B. Use sound every chance you can throughout the presentation. C. Make sure that colors are appropriate and accurate. D. Use consistent transition effects. E. Make sure that you are visible during the presentation.

B. Use sound every chance you can throughout the presentation.

Which of the following is a valid guideline for formatting an electronic resume? A. Use a variety of typefaces. B. Use spaces instead of tabs to indent text. C. Use actual bullets instead of asterisks D. Set different margins and justification E. Keep the resume as short as possible

B. Use spaces instead of tabs to indent text

Which of the following should NOT be capitalized? A. a compass point that designates a definite region B. a compass point used as direction C. a compass point that is part of an official name D. both a and c E. both b and c

B. a compass point used as direction

The word "whose" is... A. a contraction B. a possessive pronoun C. an objective pronoun D. a gerund E. none of these

B. a possessive pronoun

The modifier that follows a linking verb is... A. an adverb B. an adjective C. a pronoun D. a gerund E. none of these

B. an adjective

The major coordinate conjunctions are... A. of, to, with, and by B. and, but, or, and nor C. therefore, however, and nevertheless D. a, an, and the E. although, if, since, and because

B. and, but, or, and nor

The final paragraph of an application letter should... A. thank the readers for reviewing your application materials B. ask for a personal interview C. not include the phone number because it's listed on the resume D. tell the readers to call you if they need further information E. do all of these

B. ask for a personal interview

Information in a status report would generally be sequenced in which of the following organizational plans? A. criteria B. chronological C. direct organization D. order of importance E. cause/effect/solution

B. chronological

A group of related words that contains both a subject and a predicate is called a(n)... A. phrase B. clause C. conjunctive adverb D. prepositional phrase E. declarative

B. clause

The mark of punctuation used to announce a list or rule is the... A. semicolon B. colon C. parentheses D. dash E. apostrophe

B. colon

All of the following will help achieve coherence in a team presentation EXCEPT... A. using a presentation template so visual aids look consistent B. defining a technical term every time it is used, to avoid confusion C. deciding beforehand on the best tone, format, and organization D. deciding in advance how to refer to visual aids - as charts, slides, overheads, or some other word E. monitoring the presentation for semantic consistency

B. defining a technical term every time it is used, to avoid confusion

The noun or pronoun that receives the action of the verb is called the... A. indirect object B. direct object C. modifier D. verb phrase E. verb complement

B. direct object

The Golden Rules of office behavior include all but... A. refilling the copy paper holder when completing a job B. eating and drinking quietly while on the phone C. smoking only in designated smoking areas D. taking your turn at making coffee E. allowing someone to make a copy or two by interrupting your long job briefly

B. eating or drinking quietly while on the phone

If a whole number does not precede a decimal, one should... A. drop the decimal B. insert a zero before the decimal C. insert a zero after the decimal D. insert a zero before and after the decimal E. do none of these

B. insert a zero before the decimal

Which of the following is a possessive-case pronoun? A. it's B. its C. him D. ourselves E. all of these

B. its

Which of the following is NOT an effective attention-getter for a business presentation? A. quoting a well-known individual B. joking about the bad food served before the presentation C. presenting a hypothetical situation to stimulate thought about the topic D. state a startling fact or statistic E. discussing a personal experience that relates to the topic of the presentation

B. joking about the bad food served before the presentation

Conducting yourself appropriately during an interview includes... A. responding to tricky questions with a yes or no B. keeping your hands, purse, or notes off the interviewer's desk C. sitting immediately to expedite the efficient use of the interviewer's time D. showing interest in the interviewer by examining wall plaques and photographs E. looking at a point just to the left or the right of the interviewer

B. keeping your hands, purse, or notes off the interviewer's desk

The typical recruiter spends _____ reviewing each resume during the initial screening. A. less than 10 seconds B. less than 35 seconds C. at least 1 minute D. at least 5 minutes E. at most 10 minutes

B. less than 35 seconds

A(n) _____ verb expresses a state of being. A. active B. linking C. transitive D. passive E. helping

B. linking

Interviewers typically evaluate the job candidates on the basis of education and experience, mental qualities, and appearance, plus... A. depth of research and knowledge of the employer's situation B. manner and personal traits such as poise and enthusiasm C. attention to personal grooming details D. their answers to sensitive questions and personal matters E. their overpreparation for the stress of multiple interviews

B. manner and personal traits such as poise and enthusiasm

"Who" is a(n)... A. objective-case pronoun B. nominative-case pronoun C. possessive-case pronoun D. selective-case pronoun E. absolute-case pronoun

B. nominative-case pronoun

How many spaces should be left after a colon when typing. A. no space B. one C. two D. three E. spacing varies with the colon

B. one

Which uses hyphen correctly? A. a child who is ten-years old B. one-third of the students C. a data-processing center D. a life-insurance policy E. none of these

B. one-third of the students

Which of the following is an interjection? A. yesterday B. ouch C. no D. from E. consequently

B. ouch

Which of the following words is spelled incorrectly? A. accidentally B. paralell C. license D. harass E. all of these

B. paralell

The three degrees of adjectives and adverbs are... A. nominative, objective, and possessive B. positive, comparative, and superlative C. appositive, comparative, and possessive D. negative, subjective, and possessive E. positive, negative, and neutral

B. positive, comparative, and superlative

Use the _____ case for a pronoun that modifies a gerund. A. objective B. possessive C. nominative D. subjective E. superlative

B. possessive

A word that shows the relationship between a noun and some other word is called a... A. conjunction B. preposition C. predicate D. subject E. none of these

B. preposition

The four parts of a verb, upon which all tenses are formed, are... A. present, past, future, and present participle B. present, present participle, past, and past principle C. past, present, future, and past participle D. past, past participle, future, and future participle E. none of these

B. present, present participle, past, and past participle

The part of speech that replaces the noun is the... A. verb B. pronoun C. adverb D. conjunction E. none of these

B. pronoun

The present participle of the verb "raise" is... A. rose B. raising C. raised D. risen E. rising

B. raising

When you appraise your performance after an interview, you should NOT... A. evaluate your responses to questions and consider more effective answers, if necessary B. reenact the questions and answers while you videotape your performance to get a better sense of how you did C. reevaluate your resume with an eye toward adding, deleting, or revising information D. determine whether the qualifications you mentioned in your application letter were what impressed the interviewer the most E. reconsider whether your application letter provided specific evidence of your qualifications and included reader benefits

B. reenact the questions and answers while you videotape your performance to get a better sense of how you did

If you have little or no work experience, you should... A. list the experience section first B. show how the skills you developed by participating in volunteer organizations will transfer to the workplace C. avoid listing volunteer work because you were not paid for it D. create a work experience paragraph, hoping that the reader will not verify its accuracy E. do all of these

B. show how the skills developed by participating in volunteer organizations will transfer to the workplace

Abbreviations are used _____ in business writing. A. often B. sparingly C. for numbers only D. for clarity E. randomly

B. sparingly

Regarding numbers, one should... A. always spell out numbers B. spell out numbers that begin sentences C. never spell out numbers D. spell out numbers that are over 10 E. spell out negative numbers only

B. spell out numbers that begin sentences

When you are the camera operator for a video presentation, you should... A. plan to use all the raw material you shoot for a complete and cohesive presentation B. think in terms of what the audience will see, not the raw footage you are shooting C. encourage the speaker to move spontaneously and freely in a wide area D. keep the camera on the speaker, even when visuals are being discussed E. use the zoom and camera movement to emphasize positive aspects of the speaker's talk

B. think in terms of what the audience will see, not the raw footage you are shooting

When preparing visual aids, you should... A. use about 10 lines of text per visual B. use fewer than 41 characters per line C. type the text in all capital letters D. vary the color scheme throughout the visuals E. do all of these

B. use fewer than 41 characters per line

Most verbs form the past tense by adding... A. -ing B. a helping verb C. -d or -ed D. a complement E. none of these

C. -d or -ed

Which of the following is a proper noun? A. Donkey B. Computer C. Billy D. Freedom E. River

C. Billy

Which of the following is NOT true of business etiquette? A. Business etiquette is the practice of polite and appropriate behavior in the business setting B. Business etiquette is concerned with the interaction between people C. Business etiquette is concerned with rituals D. Every company and country has its own rules about business etiquette E. Business etiquette differs from social etiquette

C. Business etiquette is concerned with rituals.

Which of the following should NOT always be capitalized? A. Italian B. Catholic C. English D. Nicky E. a, c, and d

C. English

The opening paragraph of a solicited application letter should be all of the following EXCEPT... A. It should be straightforward. B. It should identify the particular position for which you are applying. C. If the job is for creative work, it should be restrained in the opening. D. It should indicate how you learned of the opening. E. It should use the direct organizational plan.

C. If the job is for creative work, it should be restrained in the opening.

Which of these is NOT a benefit of an electronic resume? A. The job seeker's resume is available to multiple employers. B. The job seeker may be considered for positions of which he or she isn't even aware. C. It allows technology to provide a professionally formatted document. D. The initial screening is done by a bias-free computer. E. A focused search is conducted quickly.

C. It allows technology to provide a professionally formatted document

Which of the following would be the most suitable statement to include in the body of an application letter? A. I can effectively supervise people. B. When I was a junior in college, I completed a business communication course. C. My leadership and communication skills have been enhanced by serving as chairperson of my fraternity's scholarship committee. D. I am extremely detail oriented and strive to be accurate in everything I do. E. My professors say that I am extremely conscientious about my work.

C. My leadership and communication skills have been enhanced by serving as chairperson of my fraternity's scholarship committee.

Which of the following is true? A. Personal possessive pronouns never contain an apostrophe. B. Personal possessive pronouns always contain an apostrophe. C. Personal possessive pronouns occasionally contain an apostrophe. D. Personal possessive pronouns are used sparingly in business writing. E. Personal possessive pronouns are not used at all in business writing.

C. Personal possessive pronouns occasionally contain an apostrophe

Which of the following dining hints is NOT correct? A. Leave your napkin on your chair if you leave the table during the meal. B. The person who issues and invitation is expected to pay for the meal. C. Place your folded napkin on the table at the end of the meal. D. The usual tip for service is 15-20 percent of the food and bar bill. E. Keep your elbows off the table while eating.

C. Place your folded napkin on the table at the end of the meal

Which of these guidelines for presenting gifts to the Japanese is incorrect? A. Do not wrap the package in white. B. Carry a gift in a neat paper bag. C. Present the gift with your right hand, saying "This is really nothing at all" or something similar. D. Use top-quality gift wrap. E. Expect to receive a gift of similar value in the near future.

C. Present the gift with your right hand, saying "This is really nothing at all" or something similar.

Which of the following guidelines should you follow? A. Speak in a formal tone. B. Maintain a consistent volume. C. Speak slightly slower than you normally do in regular conversation. D. Pronounce difficult words as fast as you can to get past them. E. Speak slower when summarizing points.

C. Speak slightly slower than you normally do in regular conversation.

Which of the following has an error in capitalization? A. Delta Airlines plane B. Air Jordan shoes C. The Centers for Disease control D. the Republican Party E. none of these

C. The Centers for Disease control

Which of the following is true about book titles? A. All words are capitalized. B. Only the first and last words are capitalized. C. The first, last, and all other important words are capitalized. D. Only important words are capitalized. E. none of these

C. The first, last, and all other important words are capitalized

Which of the following statements about the purpose of a thank-you note after an interview is accurate? A. The note usually has a direct influence on whether you get the job. B. The note should be written with the intent to earn points with the interviewer. C. The note should express genuine appreciation for the opportunity to discuss your qualifications with the interviewer. D. The note should make a strong effort to persuade the interviewer to offer you the job. E. all of these

C. The note should express genuine appreciation for the opportunity to discuss your qualifications with the interviewer

Which of the following is NOT a recommended guideline for preparing notes for a presentation? A. Number the pages or index cards B. Use large size letters on your note cards C. Type the notes in all capital letters for easy reading D. Write only on one side of the card E. Consider including notes about emphasis and pauses

C. Type the notes in all capital letters for easy reading

Which sentence is punctuated correctly? A. We have stores in Seattle, Washington, Cleveland, Ohio, and Dallas, Texas. B. We have stores in Seattle Washington; Cleveland Ohio; and Dallas Texas. C. We have stores in Seattle, Washington; Cleveland, Ohio; and Dallas Texas. D. We have stores in Seattle; Washington, Cleveland; Ohio, and Dallas; Texas. E. None of these are punctuated correctly.

C. We have stores in Seattle, Washington; Cleveland, Ohio; and Dallas, Texas.

Which sentence uses a comma correctly? A. We went to the grocery store, and bought a gallon of milk. B. We went to the grocery store, to buy a gallon of milk. C. We went to the grocery store, and we bought a gallon of milk. D. We went, to the grocery store, and bought a gallon of milk. E. none of these are punctuated correctly

C. We went to the grocery store, and we bought a gallon of milk

Which of the following questions should NOT be asked in an interview? A. To whom will I report? B. How is an employee evaluated and promoted? C. What fringe benefits do you provide? D. Tell me about yourself. E. What would you like to change in your past?

C. What fringe benefits do you provide?

During an interview, it is NOT appropriate for the interviewee to ask... A. How is an employee evaluated and promoted? B. What types of training are available? C. What is the salary range for this position? D. How would you describe a typical day on the job? E. How does this department help the organization achieve its mission?

C. What is the salary range for this position?

Adjectives tend to answer which of the following questions? A. Why? B. Where? C. Which one? D. Whose? E. none of these

C. Which one?

Which of the following should NOT be capitalized? A. Monday B. November C. Winter D. Labor Day E. none of these

C. Winter

The word between is... A. a pronoun B. an adjective C. a preposition D. an adverb E. none of these

C. a preposition

A plan for an interview follow-up letter includes all of the following EXCEPT... A. a beginning sincerely expressing appreciation B. a reference to a specific incident that occurred relate to the writer's background C. a reference to the resale of yourself D. a confident, forward-looking closing E. an error-free letter

C. a reference to the resale of yourself

A pronoun is... A. a word that replaces an adjective B. a word that replaces an adverb C. a word that replaces a noun D. a noun that has given up its amateur status E. none of these

C. a word that replaces a noun

If someone from the audience asks a question you cannot answer, you should... A. refer the question to another member of the audience B. ask a colleague to answer the question for you C. admit that you don't know the answer and promise to have the answer by a specific date D. talk about something else to make the individual believe that you know the answer E. ignore the question and move on to another person's question

C. admit that you don't know the answer and promise to have the answer by a specific date

A noun that identifies another noun or pronoun that comes immediately before it is called a(n)... A. adjacent B. restrictive expression C. appositive D. conjunction E. nonrestrictive adverb

C. appositive

Identify a psychological need that you should analyze when learning about the audience for an oral presentation. A. age B. organizational status C. attitudes D. education E. demographics

C. attitudes

If you are speaking after a meal, you should... A. eat a lot so that your stomach does not growl B. drink as much water as possible so your mouth does not get dry C. avoid heavy sauces D. have white wine to relax you E. do all of these

C. avoid heavy sauces

When discussing a proposal that has minor negative points, you should... A. address the points in detail B. discredit the negative points C. be prepared to discuss the negative points if the questions arise D. start with a defensive attitude to prove that your proposal is valid E. do all of these

C. be prepared to discuss the negative points if questions arise

Which of the following words is spelled correctly> A. wierd B. alloted C. category D. precedant E. seperately

C. category

The most frequently used mark of punctuation is the... A. apostrophe B. colon C. comma D. hyphen E. semicolon

C. comma

Items in a series are usually separated by... A. apostrophes B. colons C. commas D. parentheses E. semicolons

C. commas

Most verbs become plural by... A. adding -s B. adding -es C. dropping -s D. adding -ed E. dropping -ed

C. dropping -s

When rehearsing a team presentation, you should... A. aim your remarks at the highest-ranking person in the audience B. refrain from adding to another member's response unless you are mentioning an omission C. give feedback tactfully and accept it gracefully D. pay attention to your posture to convey confidence and credibility E. encourage spontaneity in introductions to build rapport

C. give feedback tactfully and accept it gracefully

Linking verbs... A. are always active B. are always passive C. have no voice D. are always transitive E. are none of these

C. have no voice

The purpose of using appropriate keywords to describe your characteristics and credentials in an electronic resume is to... A. concisely and honestly describe your work history B. emphasize action verbs that show what you have accomplished C. have your resume chosen by an automated resume system D. make a consistent and professional impression E. support your job objective statement

C. have your resume chosen by an automated resume system

A verb that does NOT require an object is a(n)... A. transitive verb B. helping verb C. intratransitive verb D. linking verb E. none of these

C. intratransitive verb

Listening ability would be considered an example of... A. education and experience B. mental qualities C. manner and personal traits D. appearance E. preparation

C. manner and personal traits

How does the audience typically perceive a presenter who does NOT use visual aids? A. interesting B. professional, yet exciting C. not as well prepared D. energetic E. extremely well prepared

C. not as well prepared

When a pronoun is used with an appositive, mentally omit the _____ to determine the correct case of the pronoun. A. adjective B. adverb C. noun D. object E. preposition

C. noun

What do adjectives modify? A. adverbs and pronouns B. verbs and pronouns C. nouns and pronouns D. adverbs and verbs E. nouns and verbs

C. nouns and pronouns

Which of the following is NOT typically evaluated by the interviewer? A. education and experience B. mental qualities C. physical qualities D. manner and personal traits E. appearance/grooming

C. physical qualities

The past participle of the verb "raise" is... A. rose B. raising C. raised D. risen E. rising

C. raised

Which of the following is NOT a way to prepare for a job interview? A. reading current business periodicals B. studying the company's annual report C. randomly calling current employees for information D. learning about the company's history E. learning about the company's competitors

C. randomly calling current employees for information

The indefinite pronouns "all", "none", "any", and "some" are... A. always plural B. usually plural C. sometimes plural and sometimes singular D. always singular E. usually singular

C. sometimes plural and sometimes singular

A semicolon is... A. stronger than a period but not as strong as a comma B. stronger than a period but not as strong as a hyphen C. stronger than a comma but not as strong as a period D. not a strong mark of punctuation E. the weakest mark of punctuation

C. stronger than a comma but not as strong as a period

Which sentence pattern is used in the following sentence? "Dell gave me his wallet." A. subject/verb B. subject/action verb/direct object C. subject/action verb/ indirect object/direct object D. subject/linking verb/complement E. inverted order

C. subject/action verb/ indirect object/direct object

All of the following are true about preparing visual aids EXCEPT: A. novice presenters use visuals as a crutch B. with visual aids, less is more C. take advantage of existing graphics to transfer to the screen as is D. avoid too many visual aids E. test readability from the back of the room before presenting

C. take advantage of existing graphics to transfer to the screen as is

Which of the following is an adjective? A. and B. with C. tall D. but E. therefore

C. tall

The property of a verb that expresses time is... A. mood B. voice C. tense D. number E. none of these

C. tense

If the two subjects are connected by and are preceded by "each" or "every", the... A. subject is plural, but the verb is singular B. subject is singular, but the verb is plural C. subject is singular, and the verb is singular D. subject is plural, and the verb is plural E. first subject determines the verb

C. the subject is singular, and the verb is singular

Which of the following uses the apostrophe incorrectly? A. Mary's and Sam's cars B. both employees' hats C. those coats are their's D. today's weather E. three ladies' names

C. those coats are their's

Which uses the hyphen correctly? A. a newly-developed plan B. a report that is up-to-date C. twenty-five people D. high-school dance E. all of these

C. twenty-five people

Some common interruption expressions are the following... A. and, but, or, and nor B. although, if, because, and since C. unfortunately, however, and therefore D. when, first, and while E. none of these

C. unfortunately, however, and therefore

The future tense is usually formed by adding... A. have B. has C. will D. had E. none of these

C. will

Which of the following is a pronoun? A. John B. sadness C. you D. running E. occasionally

C. you

Most adverbs end with... A. -tion B.-er C. -est D. -ly E. -ing

D. -ly

Which of the following is an appropriate guideline for dress or grooming for an interview? A. Women should have elaborate hairstyles. B. Men should wear colorful ties. C. Both men and women should wear plenty of cologne or perfume. D. Both men and women should wear plenty of blue or gray business attire. E. All of these.

D. Both men and women should wear plenty of blue or gray business attire.

Which statement regarding the organizational patterns of a resume is correct? A. Half of all resumes are prepared in chronological order. B. Chronological resumes organize your experience by type of skills. C. Chronological resumes are more appropriate when you are moving into an entirely different line of work. D. Chronological resumes are appropriate when much of your job experience is related to your objective. E. Chronological resumes emphasize the skills you've developed.

D. Chronological resumes are appropriate when much of your job experience is related to your objective.

Which sentence is punctuated incorrectly? A. I was born on Tuesday, April 13, 1972. B. I live in Newark, New Jersey. C. We will travel to St. Louis, Missouri, and Portland, Maine. D. David will leave on May 15, 2004 at 3:15 p.m. E. All are punctuated correctly

D. David will leave on May 15, 2004 at 3:15 p.m.

Which of the following pronouns should always be capitalized? A. You B. He C. She D. I E. none of these

D. I

Which opening sentence weakens your credibility as a speaker? A. Give us liberty, or give us death. B. During the next hour, 30 people will die in car crashes. C. How many people feel tied to their cell phones? D. I wish I had had more time to prepare for this presentation. E. Today I'll cover three ways to get the most from your paycheck.

D. I wish I had had more time to prepare for this presentation.

Which sentence is punctuated correctly? A. We stopped, and we looked. B. We saw a bright, yellow bird. C. The boy climbed the tower, but didn't seem afraid. D. Juan and Mary went to Chicago, but they didn't see the Sears Tower. E. The cold snowy day was dark, and dreary.

D. Juan and Mary went to Chicago, but they didn't see the Sears Tower.

Which of the following is an appropriate guideline for dressing and grooming preparation for a job interview? A. Women should wear the latest fashions to express their individual style. B. Men should wear colorful ties to make a good impression on the interviewer in the first few minutes. C. Both men and women should wear enough cologne or perfume to be noticed and remembered by the interviewer. D. Men and women should wear blue or gray business attire so they look professional and blend in. E. Dress as you would on the job, to show your understanding of the workplace environment in this company.

D. Men and women should wear blue or gray business attire so they look professional and blend in.

Which sentence uses parentheses correctly? A. The new officers (Peter, Joan, and Larrie) are starting today. B. The (three colors) tan, blue, and white are used sparingly. C. The candidates Joe, Vincent, and Ty (should be here soon). D. Mr. Janis (the new manager) is very helpful. E. All of these sentences use parentheses correctly

D. Mr. Janis (the new manager) is very helpful.

Which of the following statements about introductions is NOT true? A. In a business situation, offer your card only at the end of the encounter. B. Say your name and extend your hand if you can't recall a name of a person approaching you. C. Give the individual some information to help the other individual recognize you. D. Offer a business card only during a social function. E. Make it a point to use the name of someone you've just met.

D. Offer a business card only during a social function.

Of the following job descriptions on a resume, which does NOT begin with an action verb? A. Created customer databases with complex queries. B. Maintained appointment calendars with seven executives. C. Organized manuscript topics in a logical sequence. D. Responsible for warehouse inventory. E. Assisted with the layout of advertisement copies.

D. Responsible for warehouse inventory

Identify an effective strategy for gaining the reader's attention in an unsolicited application letter. A. Identify the particular position for which you are applying, and state how you learned about this opening. B. Use an opening that demonstrates your creative abilities. C. Talk about your accomplishments and qualifications immediately to prove that you are an effective worker. D. Show that you know something about the company, and then show how you can contribute to the company. E. Use a statement such as "This letter is to indicate my interest in a sales position that you might have available.".

D. Show that you know something about the company, and then show how you can contribute to the company.

Which of the following statements about references for a resume is accurate? A. Using a professor's name without permission is acceptable because your professors want you to succeed. B. The names and addresses of references should appear on the resume. C. You should include only character references when applying for jobs. D. Stating that "References are available on request" ensures that you will be contacted before a prospective employer contacts your references. E. You always should refuse to sign a waiver stating that you give up your right to see the recommendation letter written by any of your references.

D. Stating that "References are available on request" ensures that you will be contacted before a prospective employer contacts your references.

To build credibility in a thank-you note to an interviewer, you should... A. offer a concrete suggestion for improving some aspect of the job or the organization B. emphasize your knowledge of the organization and your interest in participating in its success C. open with a forward-looking statement that expresses quiet confidence D. mention a specific incident or insight you gained from the interview E. limit your comments to a brief but sincere expression of appreciation

D. mention a specific incident or insight you gained from the interview

Identify the correct statement about collaborative presentations. A. The coordinator should ensure that all group members receive equal "podium time" while making the presentation. B. Each group member should be involved with all aspects of the presentation, ranging from researching to developing visual aids. C. As long as individual members practice their sections, a full rehearsal is not necessary. D. The overall presentation must sound as if it were prepared and given by one individual. E. Definite breaks should be obvious from speaker to speaker and topic to topic.

D. The overall presentation must sound as if it were prepared and given by one individual.

Which uses the period correctly? A. m.p.g. B. w.p.m. C. W.W.W. D. U.S.A. E. G.P.A.

D. U.S.A.

Which of these is NOT a sound guideline for addressing a letter of application? A. Address your letter to an individual rather than an organization. B. Find the name of the appropriate person. C. Use a courtesy title with the person's last name. D. Use a salutation such as "To whom it may concern" in response to a blind ad. E. If possible, be sure the name is spelled correctly.

D. Use a salutation such as "To whom it may concern" in response to a blind ad.

A gerund is used as... A. a contraction B. a possessive pronoun C. an objective pronoun D. a noun E. none of these

D. a noun

Every sentence must have a subject and... A. a preposition B. a phrase C. a conjunction D. a predicate E. a dependent clause

D. a predicate

In the sentence, "His harsh assessment was accurate." which word is the complement? A. harsh B. assessment C. was D. accurate E. none of these

D. accurate

Which of the following is a helping verb? A. do B. will C. might D. all of these E. none of these

D. all of these

Which of the following is an objective-case pronoun? A. him B. her C. you D. all of these E. none of these

D. all of these

Which of the following would be considered collective nouns? A. department B. company C. team D. all of these E. none of these

D. all of these

A(n) _____ identifies another noun or pronoun that comes directly before it. A. adjective B. adverb C. gerund D. appositive E. infinitive

D. appositive

Linking verbs... A. are followed by a complement B. cannot take an object C. require a helping verb D. both a and b E. both b and c

D. both a and b

Which of the following is an action verb? A. jump B. run C. were D. both a and b E. none of these

D. both a and b

Which sentence(s) is(are) punctuated correctly? A. Alfredo Neuman, the new sales clerk, was late again. B. Ms. Jones, using her people skills tried to change the customer's mind. C. The manager, who uses the new technique, was promoted. D. both a and c E. None are punctuated correctly.

D. both a and c

A colon should NOT be used after _____ that introduces a list. A. an adjective B. a verb C. a preposition D. both b and c E. none of these

D. both b and c

Hyphens are used with... A. appositives B. compound adjectives that precede nouns C. compound numbers D. both b and c E. none of these

D. both b and c

What term refers to displaying one bulleted item at a time in an electronic presentation? A. kerning B. keystoning C. projection D. build effect E. none of these

D. build effect

Which is NOT an appropriate abbreviation? A. A.A. B. WWW C. dept. D. c.o.d. E. all of these

D. c.o.d.

Cubicle courtesy includes all of the following EXCEPT... A. always knocking or asking permission to enter B. calling or walking over rather than raising your voice to comment on something C. avoiding strong perfumes or colognes D. checking the occupant's screen for incoming messages when the occupant is away from his cubicle E. keeping your voice down while talking on the telephone

D. checking the occupant's screen for incoming messages when the occupant is away from the cubicle

The word or words in the predicate that complete the sense of the verb are called the... A. direct object B. indirect object C. verb phrase D. complement E. preposition

D. complement

Which word would be MOST effective in a resume? A. attempted B. endeavored C. hoped D. developed E. tried

D. developed

Which of the following is NOT credible evidence you can use to support a point in your presentation? A. specific examples B. actual experiences C. facts and statistics D. emotional language E. quotes from experts

D. emotional language

If you believe your listeners are likely to be hostile to you or your message, your presentation will have to... A. include few examples to avoid overwhelming the audience B. be more modest, downplaying your credentials C. use language that is familiar to the majority of the audience D. establish your credibility and possibly quote other experts E. use complex terminology to demonstrate your mastery of the material

D. establish your credibility and possibly quote other experts

The most serious resume error is... A. a grammatical error B. a typographical error C. unprofessional appearance D. excessive length E. failure to describe job functions

D. excessive length

Which of the following is NOT an indefinite pronoun? A. each B. either C. every D. he E. one

D. he

Which of the following colors of paper is the most appropriate for a resume? A. yellow B. blue C. speckled graystone D. ivory E. dark gray

D. ivory

The past participle of the verb "lie" is... A. laid B. laying C. lay D. lain E. none of these

D. lain

If you are asked about your salary expectations, your best tactic is to... A. give the exact salary amount that you expect to receive B. quote a figure slightly higher than you want, so you will be able to negotiate down is necessary C. state the amount that you think you are worth, based on previous experience D. mention a broad salary range that indicates what you think the position and responsibilities might be worth E. mention your current salary plus 10 percent

D. mention a broad salary range that indicates what you think the position might be worth

If you are operating the video camera, one thing you should NOT do is... A. brace the camera against your body if you have no tripod B. control the noise level in the room C. check the camera batteries and have spares on hand D. move the camera quickly, with a jerking motion E. frame the person in the camera with a one-inch border

D. move the camera quickly, with a jerking motion

Which of the following uses a pronoun incorrectly? A. Mr. Jones is taller than I. B. Alice is older than he. C. She is as fast as they. D. none of these E. all of these

D. none of these

The part of speech that names a person, place, or thing is called a... A. pronoun B. verb C. adjective D. noun E. preposition

D. noun

Which of the following is NOT correct? A. twenty-fifth birthday B. one millionth visitor C. fifty-seventh anniversary D. one hundred twenty-fifth customer E. all are correct

D. one hundred twenty-fifth customer

One of the best ways to minimize anxiety before or during a presentation is to... A. let the audience know how nervous you are B. apologize for not being a great speaker C. avoid eye contact with the audience D. overprepare by practicing frequently before the presentation E. close your eyes while you give the presentation

D. overprepare by practicing frequently before the presentation

Preparation for the interview includes all of the following EXCEPT... A. being ready to answer all questions as honestly as you can B. remembering you are applying - not begging - for a job C. participating in mock interviews D. overpreparing and making yourself nervous E. doing a last check of your grooming before you enter the office

D. overpreparing and making yourself nervous

The primary verb tenses are... A. past, present, and past perfect B. present, past participle, and present perfect C. past perfect, present perfect, and future D. past, present, and future E. past, present, and future perfect

D. past, present, and future

When responding to a job opening via e-mail, you should... A. send a fully-formatted resume B. offer to send your resume as a text file C. insert key words as a block in the body of your message D. put the job title or reference number in the subject E. include your resume as an attachment

D. put the job title or reference number in the subject line

In the sentence, "My friend gave a sandwich to me." which word is the direct object? A. My B. friend C. gave D. sandwich E. me

D. sandwich

Identify the correct guideline for composing the content of a resume. A. Write in complete sentences. B. Choose general,vague words. C. Use only present tense verbs throughout the resume D. start each description with an action verb E. Describe your experience in terms of what you've accomplished, not what will benefit the reader

D. start each description with an action verb

When two subjects are joined by "and" the... A. subject is plural, but the verb is singular B. subject is singular, but the verb is plural C. subject is singular, and the verb is singular D. subject is plural, and the verb is plural E. second subject determines the verb

D. subject is plural, and the verb is plural

Which sentence pattern is used in the following sentence? "All of the customers are being searched." A. subject/verb B. subject/action verb/direct object C. subject/action verb/indirect object/ direct object D. subject/linking verb/complement E. inverted order

D. subject/linking verb/complement

Recruiters usually expect to see all of the following on a resume EXCEPT... A. your job objective B. any special skills or talents C. your personal references D. the names of previous employers E. your college name and date of graduation

D. the names of previous employers

Which of the following words should be used in business writing? A. hisself B. ourself C. themselves D. theirself D. themself

D. theirself

Which of the following is a preposition? A. giving B. hot C. however D. under E. none of these

D. under

Which of the following is NOT good practice when using visual aids? A. confirm that the equipment works B. focus equipment C. make image clearly readable from the farthest seat D. use a keystoning effect whenever possible E. avoid walking in front of the projected image

D. use a keystoning effect whenever possible

The work description, "Supervised the successful installation of a new wireless networking system" is appropriate because it... A. subordinates a previous work achievement B. shows the candidate is innovative and reliable C. is concrete and indicates a specific accomplishment D. uses action verbs that recruiters seek as key words E. uses the past tense to describe a current job position

D. uses action verbs that recruiters seek as keywords

What do adverbs modify? A. verbs, pronouns, and adjectives B. pronouns, nouns, and gerunds C. verbs, nouns, prepositions D. verbs, adjectives, and adverbs E. adjectives, nouns, and prepositions

D. verbs, adjectives, and adverbs

The identification section of a resume should contain all of the following EXCEPT... A. your name as you normally sign it (with or without your middle name or initial) B. a telephone number where you can be reached C. your home address if you will soon be changing your address D. your ethnicity E. relevant dates for addresses

D. your ethnicity

Ineffective presentations suffer what types of consequences? A. Inefficient use of time B. Vital information not communicated C. Lost sales D. Waste of financial resources E. All of these

E. All of these

Which of the following is a polite request? A. Can you tell me what time it is? B. Please take this to Susan. C. Please do Exercise 12 first. D. Will you bring me that report. E. All of these are polite requests

E. All of these are polite requests

Which sentence is punctuated correctly? A. No, the report is not ready. B. Well, I believe it is true. C. Look, you need to get started. D. Of course, we will be closed on Sunday. E. All of these are punctuated correctly.

E. All of these are punctuated correctly.

Dining etiquette includes all of the following EXCEPT... A. Take the guest to a top restaurant to reflect highly on your organization. B. The more important the guest, the more exclusive the restaurant. C. Provide the guest with the seat with the best view. D. The maitre d' leads your guest, followed by you. E. Allow the guest to lead if there is no maitre d'.

E. Allow the guest to lead if there is no maitre d'.

Which sentence uses commas correctly? A. Thelma arrived on Saturday, May 24 2004. B. We live at 1450 North Main Street, Tacoma, Washington. C. I know, Maria that, you are trying your best. D. Cam was transferred to Denver, Colorado, on the 25th. E. Both b and d use commas correctly

E. Both b and d use commas correctly

In the business introduction of a junior account manger, Karl Everson, and the new vice president, Dr. Judith Lambrecht, which of the following is correct? A. Dr. Lambrecht, I'd like you to meet Karl Everson. B. Karl Everson, this is Dr. Judith Lambrecht, our new vice president. C. Karl, this is Judy Lambrecht; Judy, Karl Everson. D. Judy, this is Karl Everson, Karl, Judy Lambrecht. E. Dr. Lambrecht, this is Karl, one of our junior account managers.

E. Dr. Lambrecht, this is Karl, one of our junior account managers.

Which of the following is NOT a typical purpose of most business presentations? A. Explaining B. Motivating C. Reporting D. Persuading E. Enhancing

E. Enhancing

Which of the following behaviors is appropriate when you are being videotaped for a presentation? A. Focus your eyes immediately above the camera B. Use many gestures to communicate emotions C. Walk a step or two back and forth as if you were on a stage in front of a live audience D. Speak louder than you normally would E. Look directly into the camera for as long as possible

E. Look directly into the camera for as long as possible

Which statement regarding the work experience section of a resume is correct? A. Only a quarter of all resumes are prepared in functional order. B. Functional resumes emphasize your employment history rather than the skills you've developed. C. Functional resumes are most appropriate when you have a strong continuing work history. D. Functional resumes are more appropriate when you are remaining in the same industry. E. The functional arrangement is more appropriate when you are reentering the work force after a long period of unemployment.

E. The functional arrangement is more appropriate when you are reentering the work force after a long period of unemployment.

Which sentence is punctuated correctly? A. Victoria, brought apples bananas and pears. B. Victoria, brought apples, bananas and pears. C. Victoria brought apples, bananas and pears. D. Victoria brought apples bananas, and pears. E. Victoria brought apples, bananas, and pears.

E. Victoria brought apples, bananas, and pears.

Reputable information about an organization's salary schedule can be found in all sources EXCEPT... A. classified ads B. College Career Services C. the library D. the company's annual report E. a neighbor

E. a neighbor

Post-interview tasks include all of the following EXCEPT... A. a self-appraisal of your performance B. a review of your resume C. an evaluation of the letter of application D. a thank-you note expressing appreciation for some courtesy E. a resale effort of yourself

E. a resale effort of yourself

Adverbs tend to answer which of the following questions? A. When? B. How? C. Where? D. To what extent? E. all of these

E. all of these

Italics are used for... A. a word used as a word B. emphasis C. book titles D. complete published works E. all of these

E. all of these

The period is used for... A. ending a statement B. ending a command C. ending a polite request D. ending an indirect question E. all of these

E. all of these

Use figures for... A. measurements that serve as significant statistics B. building numbers higher than one C. time when using a.m. or p.m. D. money when using cents E. all of these

E. all of these

What can you do to minimize or avoid potential problems during a presentation? A. Number the slides or transparencies sequentially in case you drop them B. Keep an extra bulb handy in case the projection bulb burns out C. Be prepared to give your presentation without the visual aids if necessary D. Be sure you know how to use the equipment E. all of these

E. all of these

Which of the following could be an adjective? A. fast B. long C. early D. hard E. all of these

E. all of these

Which of the following could be an adverb? A. long B. early C. better D. hard E. all of these

E. all of these

Which of the following is a linking verb? A. am B. is C. were D. seems E. all of these

E. all of these

Which of the following is an absolute modifier? A. round B. dead C. true D. unanimous E. all of these

E. all of these

Which of the following is an acceptable abbreviation? A. Mr. B. Dr. C. a.m. D. Inc. E. all of these

E. all of these

Which of the following is correct? A. January 22 B. the 23rd of April C. March 29, 2005 D. on the 18th E. all of these

E. all of these

Which of the following needs periods? A. a m B. p m C. B S D. P O E. all of these

E. all of these

Which of the following should NOT be abbreviated? A. the name of months B. the name of days C. the name of people D. common nouns E. all of these

E. all of these

Which of the following should always be capitalized? A. the first word of a sentence B. the first word of a partial sentence C. the first word of a quoted sentence D. the first item in a list or routine E. all of these

E. all of these

Which of the following should you keep in mind about humor in presentations? A. Avoid humor when covering very serious topics B. Offensive language and singling out a particular ethnic group are never appropriate C. "I heard a funny story the other day" is not an effective lead-in to humorous remarks D. Humor is most effective if it comes as a surprise to the audience E. all of these

E. all of these

Which sentence uses the apostrophe correctly? A. I saw the child's toy. B. That is Mr. and Mrs. Smith's home. C. Both actresses' makeup kits were stolen. D. He had four years' experience. E. all of these

E. all of these

Your initial network might include... A. family and friends B. professors C. former employers D. college alumni E. all of these

E. all of these

What mark of punctuation usually follows an interjection? A. no mark B. a semicolon C. a question mark D. a period E. an exclamation mark

E. an exclamation mark

For an electronic resume, you should replace bullets with... A. periods B. equal signs C. carets D. hyphens E. asterisks

E. asterisks

A presentation that discusses a sudden number of cases of employee illness, the source of the illness, and the remedies follows the _____ organizational plan. A.criteria B. order of importance C. direct sequence D. chronological E. cause/effect/solution

E. cause/effect/solution

A presentation that first mentions unsafe working conditions and how this contributes to high employee turnover, followed by suggested remedies, follows the _____ organizational plan. A. criteria B. order of importance C. direct sequence D. chronological E. cause/effect/solution

E. cause/effect/solution

During the question-and-answer period of a presentation, you should... A. listen carefully to the question B. repeat the question, so the entire audience can hear it C. look at the entire audience while answering questions D. treat each questioner with the utmost courtesy E. do all of these

E. do all of these

When preparing a resume, you should... A. use bulleted lists for items such as job responsibilities B. use a simple format C. use lots of white space D. emphasize and subordinate points as needed E. do all of these

E. do all of these

Your resume should... A. reflect strong communication skills B. show how your experience qualified you for the job C. indicate increasing responsibility D. establish your ability to work well with others E. do all of these

E. do all of these

If the interviewer simulates a stressful situation by constantly interrupting you or appearing doubtful when you answer questions, you should... A. demonstrate your knowledge of the company to reassure the interviewer of your interest and abilities. B. acknowledge that you understand the interviewer's strategy and explain how well you operate under stress. C. look for an opportunity to end the conversation gracefully. D. tactfully redirect the conversation to topics that allow you to highlight your strengths and skills. E. focus on the job and formulate honest answers that show you have the ability to perform competently.

E. focus on the job and formulate honest answers that show you have the ability to perform competently

Your resume should be designed to... A. show your creativity and problem-solving capabilities B. focus on your skills, references, and education C. help you network to identify open positions D. get you hired E. get you an interview

E. get you an interview

Which sentence pattern is used in the following sentence? "Scoring the most points is DeVille." A. subject/verb B. subject/action verb/direct object C. subject/action verb/indirect object/direct object D. subject/linking verb/complement E. inverted order

E. inverted order

Knowing your purpose enables you to _____ after you deliver your presentation. A. analyze your audience B. understand your audience's motivations C. evaluate the quality of data D. review the quality of visual aids E. judge your effectiveness

E. judge your effectiveness

The past tense of the verb "lie" is... A. laid B. lied C. laying D. lain E. lay

E. lay

When planning the opening of your presentation, your aim is to do all of the following EXCEPT: A. capture audience interest B. build rapport with your listeners C. make a good first impression on the audience D. introduce the topic E. make excuses for your lack of time or preparation

E. make excuses for your lack of time or preparation

Which of the following would be capitalized when used with official titles? A. Ex- B. -Elect C. Late D. Former E. none of these

E. none of these

What part of speech shows action or state of being? A. adverb B. interjection C. preposition D. adjective E. none of these

E. none of these *verb

The word "their" is... A. a contraction B. a gerund C. a nominative pronoun D. an objective pronoun E. none of these

E. none of these (is possessive)

Which sentence is punctuated correctly? A. I attended the meetings on October 29, 30, and 31, and on November 1 I returned home. B. I attended the meetings on October 29, 30, and; 31, and on November 1 I returned home. C. I attended the meetings on October, 29, 30 and 31; and on November 1 I returned home. D. I attended the meetings on October 29, 30, and 31; and on November 1 I returned home. E. None of these are punctuated correctly.

E. none of these are punctuated correctly

Practicing the presentation includes all of the following EXCEPT: A. simulating the conditions of the meeting room as closely as possible B. always standing while practicing C. videotaping your rehearsals D. speaking in a slightly slower conversational tone E. practicing an important presentation at least twice

E. practicing an important presentation at least twice

A cover letter is like what type of letter? A. request B. good news C. collection D. goodwill E. sales

E. sales

If you are a recent college graduate, your resume should... A. include a lengthy list of your courses B. include keywords referring to your education C. include an objective referring to your education D. show your work experience above your education E. show your education before your work background

E. show your education before your work background

The best way to end a thank-you note to an interviewer is to... A. confidently but tactfully ask when a decision will be made about filling the open position B. ask for any feedback that would help you to improve your performance in upcoming interviews C. correct any errors or misconceptions arising out of your interview D. reinforce the detailed supporting evidence mentioned in the body of the message to leave a positive impression E. thank the interviewer again and conclude with a hopeful, forward-looking statement

E. thank the interviewer again and conclude with a hopeful, forward-looking statement

The key strategy in practicing interview questions is... A. to formulate an answer to any question so that it highlights your abilities B. to answer questions thoroughly as you spend most of your time talking during the interview C. to focus on content since that will impress the interviewer D. to not ask the interviewer to repeat a question to avoid looking as if you don't understand the question E. to answer the "difficult" questions as honestly as possible, but in a way that highlights your qualifications

E. to answer the "difficult" questions as honestly as possible, but in a way that highlights your qualifications

The article "a" would be used correctly with which of the following words A. umbrella B. hour C. opening D. envelope E. uniform

E. uniform

Research a potential career by... A. searching for occupational information B. studying demographic trends C. studying industry information D. seeking the help of professional and personal acquaintances E. all of these

e. all of these

Which of the following is a pronoun? A. I B. its C. everything D. neither E. all of these

e. all of these