Google PMP Questions

corporate governance

Each organization is governed by its own set of standards and practices that direct and control its actions

Which of the following could be considered intangible benefits? Select all that apply.

Employee and Customers Satisfaction and Perception

Which of the following are project manager responsibilities during the closing phase? Select all that apply.

Ensure all tasks are complete Reflect on lessons learned Confirm acceptance of the project outcome

Fill in the blank: _____ are the first thing a project manager needs to consider during the initiation phase.

Goals

Imagine you're the project manager of a new grocery delivery service. You meet with the owners to discuss what outcomes they'd like to ultimately achieve with the project. Which project initiation component are you trying to determine?

Goals

Which of the following are key components of project initiation?

Goals Scope Resources Deliverables

Which of the following are part of organizational structure? Select all that apply.

How the different members of an organization relate to one another - Organizational structure refers to how the company is organized, who does what, and who reports to whom. Understanding this structure can help you figure out where you fit in! How job tasks are divided and coordinated - Organizational structure refers to how the company is organized, who does what, and who reports to whom. Understanding this structure can help you figure out where you fit in!

organization culture

Identity, People, Process

Which of the following are phases of the project life cycle? Select all that apply.

Initiate the project Close the project Execute and complete tasks

Iterative

Iterative means some of the phases and tasks will overlap or happen at the same time that other tasks are being worked on.

Which project management approach uses the 5S quality tool and implements a Kanban scheduling system to manage production?

Lean

Processes:

Organizational culture can have direct impacts on a company's processes, and ultimately, its productivity. The organization's culture is instilled throughout the company—from its employees to how its employees do their job. For example, a company that values feedback and employee involvement might have that reflected in their processes by including many opportunities for employees to comment. By allowing employees to feel their voices are heard, this company is adhering to its culture.

Resource management

PMOs are often responsible for managing and allocating resources—such as people and equipment—across projects throughout the organization based on budget, priorities, schedules, and more. They also help define the roles and responsibilities needed on any given project. PMOs provide training, mentoring, and coaching to all employees, but project managers in particular.

Best practices

PMOs help implement best practices and processes within their organization. They also share lessons learned from previous successful projects. They help ensure consistency among their organization's projects by providing guidance about processes, tools, and metrics.

Common project culture

PMOs help set common project culture practices by training employees about optimal approaches and best practices. This helps keep project management practices consistent and efficient across the entire organization.

Creation of project documentation, archives, and tools

PMOs invest in and provide templates, tools, and software to help manage projects. They also play an important role in maintaining their organization's project history. Once a project closes, they archive all of the documents created during the project for future reference and to capture lessons learned.

project governance

Project governance is the framework for how project decisions are made. Project governance helps keep projects running smoothly, on time, and within budget.

In which of the following ways can organizational structure impact project management? Select all that apply.

Project manager authority - An organization's structure impacts the amount of authority given to the project manager. Authority has to do with the project manager's ability to make decisions for the project that impact the organization. Resource availability - Organizational structure can impact project management through resource availability. Managing a project is a lot easier when the project manager knows how to access the people, equipment, and budget the project needs.

Imagine that the main supplier for a construction project runs out of steel girders and needs to obtain more to complete the order. Which key component of project initiation does this scenario concern?

Resources

steering committee

Steering committees decide on the priorities of an organization and manage the general course of its operations. The steering committee essentially acts as an advisory board or council to help the project manager and the company make and approve strategic decisions that affect both the company and the project.

People:

Strong, positive organizational culture helps retain a company's best employees. People who feel valued, engaged, and challenged are more likely to give their best and want to drive for success. An organization's culture can help keep talented employees at a company, and it can attract great people too! On the other hand, a toxic culture can have the opposite effect. It is important to find an organization with a culture that fits your personality. One way to find out more about an organization's culture is to talk to the people who work there. You can also take note of the current employees' attire, expressions, and overall behavior.

In which DMAIC - Measuring

Tells you what to analyze

In which DMAIC - Improving

Tells you what to control

In which DMAIC - Analyzing

Tells you what to improve

In which DMAIC - Defining

Tells you what to measure

How do the Classic and Matrix organizational structures differ from one another?

The Classic structure follows a traditional, top-down system of reporting. The Matrix structure involves reporting to stakeholders across teams and direct managers.

Strategic planning and governance

This is the most important function of a PMO. This involves defining project criteria, selecting projects according to the organization's business goals, and then providing a business case for those projects to management.

Why is it important to perform a cost-benefit analysis during the initiation phase? Select all that apply.

To compare the project benefits to the costs To add up the expected value, or benefits, of a project

T/F Agile is an Iterative Approach

True

What is the main advantage of the Waterfall methodology over the Agile approach?

Waterfall has clearly defined expectations and helps teams avoid expensive changes to a project once it has started.

You expect that a project will bring in $25,000 USD in revenue per year. You estimate it will cost $12,000 up front. You also estimate costs of $200 per month for the first 12 months, which equals $2,400 per year. Using the formula (G-C) ÷ C = ROI, how would you calculate the project's return on investment (ROI) after the first 12 months?

(25,000 - 14,400) ÷ 14,400 = 74%

Effective project governance ensures that an organization's projects are aligned to the organization's larger objectives, are delivered efficiently, and are sustainable. This includes:

- Considering the long- and short-term interests of your organization - Making thoughtful decisions about which projects to take on and avoiding projects if you do not have sufficient resources - Providing timely, relevant, and reliable information to the board of directors and other major stakeholders - Eliciting the input and buy-in of senior managers since they are the decision-makers - During the initiation phase, prioritizing clear, reachable, and sustainable goals in order to reduce confusion and conflict -During the planning phase, assigning ownership and accountability to an experienced team to deliver, monitor, and control the process - During the execution phase, learning from mistakes and adapting to new or improved knowledge

What are three core concepts of the change management process?

- Create a sense of ownership and urgency around the project. - Communicate effectively. - Select the right combination of skills and personalities for the team.

Waterfall

- Project manager is an active leader who prioritizes and assigns tasks to the team - Change is often difficult to manage once the project begins - Follows a mostly linear path through the project phases. - Project deliverables and plans are well-established and documented early on - Project phases are clearly defined. They typically do not overlap or repeat.

Agile / Scrum

- Receptive to change - Teams share responsibility for managing their own work - Tests products in the field and regularly implements improvements - Planning happens in short iterations to deliver value quickly - Time is organized into "Sprints" with a set list of deliverables

Lean Six Sigma

- Uses the 5S quality tool - Ideal for fixing complex or high-risk problems - Primarily uses a Kanban scheduling system to manage production - Aims to eliminate 8 areas of waste

When would a project manager want to use the Waterfall approach? Name 3

1. When there are tasks to complete before another can begin. 2. When project changes are expensive to implement once it's started 3.When the phases of the project are clearly defined

Choose the best definition for a project management methodology.

A project management methodology is a set of guiding principles and processes for owning a project through its life cycle.

Project management methodology

A set of guiding principles and processes for owning a project through its life cycle

What is a project management methodology?

A set of guiding principles and processes for owning a project through its life cycle - This is a set of guiding principles and processes for owning a project through its life cycle. The method can be linear (with one task completed before the next can begin) or iterative (with some tasks happening at the same time).

Able to move quickly and easily Willing to change and adapt Done in pieces

Agile

Identity:

An organization's culture defines its identity. Its identity essentially describes the way the company conducts business, both internally and externally. A company's values and organizational culture go hand-in-hand; its values are part of its identity. You can almost think of an organization's culture as its personality. That is why it is important to learn your company's (or target company's) mission and value statements. The mission and value statements will help you understand why the company exists and will give you insight into what the company believes in and how it will behave.

In which DMAIC step do project managers begin to identify gaps and issues?

Analyze - In DMAIC, the analyze step is when project managers learn what to improve by identifying gaps and issues.

Why should project managers always make a plan (phase two) before executing and completing tasks (phase three)?

Because creating a budget, setting a schedule, and determining roles and responsibilities is crucial to executing and completing tasks

What is change management?

Change management is the process of delivering a completed project and getting people to adopt it. When project managers understand change management, and their role in the process, it helps to ensure a smooth roll out and easier adoption.

Which answer best describes the Waterfall project management methodology?

Created in the seventies, the Waterfall methodology refers to the sequential ordering of phases, including initiating, planning, executing, and closing.

Five Phases in Lean Six Sigma

Define Measure Analyze Improve Control

The Lean Six Sigma approach includes which of the following phases?

Define, measure, analyze, improve, control

What is the purpose of a project charter?

Defines the project and its goals and outline what is needed to accomplish them

What are some of the project manager's responsibilities during the initiation phase? Select all that apply.

Determine the criteria for project success with stakeholders Identify project goals Identify project resources

Governance

in business is the management framework within which decisions are made and accountability and responsibility are determined. In simple terms, governance is understanding who is in charge

Linear

means the previous phase or task has to be completed before the next can start.

Fill in the blank: Before moving into the planning phase, a project manager needs to receive _____ from the decision maker(s).

project approval

organizational culture

refers to the values employees share and an organization's values, mission, history, and more. In other words, organizational culture can be thought of as a company's personality.

Fill in the blank: Project initiation includes determining resources, documenting key components, and _____.

solidifying scope