Health science SLO

Which of the following is a proper telephone greeting

"Health Campus Cardiology department. This is Laura."

How would 12% be written as a decimal?

0.12

A patient had three physical therapy sessions this week. The first was 15 minutes, the second was 25 minutes, and the third was 30 minutes. How much time did the patient spend in therapy this week?

1 hour, 10 minutes

What is 1:20 PM in military time?

1320

What is 12.65 + 30.75?

4340

A physician saw 24 patients on Monday, 16 on Tuesday, 25 on Wednesday, 8 on Thursday, and 22 on Friday. What is the average number of patients the therapist saw each day this week?

19

At least how much physical activity should a person get every day

20-30 minutes

A health care worker is asked to infuse 500 milliliters of medication into a patient over a period of 5 hours, using a 15-drip set. What is the drip rate? Use the equation Drip Rate = Milliliters of Fluid x Drip Set / Minutes of Infusion

25 drops per minute

What is 62 inches shown in feet and inches?

5 feet 2 inches

Which range is the average resting pulse rate for adults

60 to 100

What size is standard business-sized paper?

8 1/2 x 11 inches

Which of the following is true of resumes

A personal cover letter should be included with a resume

Which of the following demonstrates responsibility

Admitting to a mistake

Which of the following are internal factors that affect patient safety

All of the above

What is it called when a employer and an applicant meet to discuss the job opening

An interview

Which of the following temperature is considered febrile and would likely prompt a physician to administer fever-reducing medications

An oral temperature of 100.5&drg;F

What does a receiver do to decode a message

Apply their own frame of reference

When taking blood pressure, how should the patient's arm be positioned?

At heart level, supported, with palm facing up

When should the effective date of resignation be?

At least two weeks from the date of the letter of resignation

What style of business letter had all of the lines beginning at the left margin

Block

Which of the following is NOT correct behavior for an interview

Chewing gum to freshen your breath

Which of the following should be done when giving constructive criticism

Choose words carefully

What should health care workers strive for when on the phone

Clear voice with normal volume

Which of the following is true of alternative and complementary therapies

Complementary therapies combine alternative and biomedical therapies.

Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with this rule. What should Lydia do?

Comply with the rule and wear appropriate shoes

What is the correct salutation for a letter that is addressed to a physician

Dear Doctor Berman:

In ancient times, which of the following helped to slow the spread of disease?

Development of sewer systems

What does the abbreviation Dx refer to

Diagnosis

Which of the following is true about organizational structures in healthcare facilities

Employees must respect the roles of other team members

What should a health care worker do if a goal fails to be accomplished

Evaluate the goal and determine the reason for failure.

If you develop and implement a solution to a problem, but discover your strategy did not work. What should you do next?

Evaluate the results and create a new solution.

A person can get certified as an ECG technician through the American Society of Technician Credentialing

False

ECG technicians do not need to have good communication skills because they are only attaching electrodes to the patient

False

One of the program standards of Meaningful Use is preventing clients from participating in their own care through access to PHR systems.

False

Referral requests are difficult to handle when communicated electronically.

False

Which type of laws are passed by Congress and affect all states

Federal laws

"Sofia is Mexican, and Mexicans often have large families," is an example of a:

Generalization

What level of education is a minimum requirement to become a phlebotomist

High school diploma

Who is known as the "Father of Medicine"

Hippocrates

An ECG technician may work in which of the following

Hospital

Which of these questions should an applicant NOT ask an interviewer during a first interview for a job

How many sick days would I have?

When should an incident be reported and to whom

Immediately to a supervisor

What is the reason for using systems theory to study a healthcare facility

It helps the facility to focus on its mission

Why do HMOs encourage healthy lifestyle practices?

It is cheaper to prevent illness than to treat an illness.

When is it acceptable to be dishonest in a health care facility

It is never acceptable to be dishonest.

Being legally responsible for causing harm is:

Liability

Which of the following is NOT a method that health care workers and patients can use to overcome a hearing challenge

Look at the patient's chart when speaking

What is the purpose of a Snellen chart

Measure far vision

The HITECH Act strengths HIPAA by having _____ in privacy and security laws to assure compliance in keeping clients PHI safe and secure

More rules and stricter penalties

Which organization researches, promotes, and trains professionals in complementary medical practices

National Center for Complementary and Alternative Medicine

Where is radial pulse measured

On the underside of the patient's wrist

You research the demographics in your local area, and the data shows that 43% of the local population is Hispanic. In order to improve culturally-competent care, you:

Order healthcare brochures in Spanish

Which of the following is a care-related piece of information that can be found in an EHR

Pharmacy notes

What is body mechanics?

Positioning the body in ways that prevent injury

Which of the following acronyms can help you remember what steps to take if a fire should occur in your facility

RACE

What is the purpose of the Food and Drug Administration

Regulate food and drug products that are sold in the United States

What type(s) of mail may assistants be instructed to handle?

Requests for copies of medical records

The Omnibus Budget Reconciliation Act (OBRA) included which of the following regulations

Residents' Bill of Rights

Which step of the writing process deals with improving the content, or message, of a written communication?

Revising

When a customer is dissatisfied and healthcare professionals take responsive action to "recover" the customer, this is referred to as:

Service recovery

How should health care workers kept their fingernails

Short and rounded

What is the best way to dispose of confidential information in a healthcare facility

Shred it

Medical illustrators can have specialized focuses in _______ or ________

Subject; media

What does the abbreviation tab. refer to

Tablet

Which of the following is true of blood borne pathogens

Testing is only way to know if a patient is infected with HPV, HCV, or HIV.

What does being sensitive to boundaries mean

The ability to recognize the emotional and physical limits of others.

What does temperature measure?

The balance between heat produced and heat lost

Why are employment and age certificates typically required

They protect employers from hiring someone that is too young

Why is the evaluation step an important part of the problem solving method?

To determine whether the solution was successful or if another solution would have worked better

What is the purpose of a routine physical exam

To diagnose and treat problems, immunize, order tests, and encourage healthy living

Why must proper technique be followed for a patient transfer

To prevent injury

The family and medical leave act allows employees to take unpaid leave for which of the following readons

To recover from the birth of a child

Precision and accuracy are very important parts of being a phlebotomist

True

There are 4 levels of fault for a HIPAA violation.

True

additional certifications like CPR and CRAT will help make an ECG technician more attractive to employers

True

Where should the thermometer be located in the patient's mouth for an oral reading?

Under the tongue, toward the side of the mouth

What are legal documents that allow people to state what medical treatments they want or do not want in the event that they are unable to make decisions or communicate

advance directives

What does the writing process help people do?

all of the above

What may be transcribed?

all of the above

Holistic health care uses therapies from biomedical, complementary, and what other source

alternative medicine

Which of these prefixes indicates against

anti

Intentionally touching another person without permission is called what?

battery

Your patient is having difficulty breathing and has a respiration rate of 5 breaths per minute. Which of the following describes your patient

bradypnea

Which active listening technique involves asking questions to get a more concise explanation?

clarification

Treatment in outpatient settings is an example of which of the following?

cost containment

How often should high traffic areas in a health care facility be cleaned

daily

Which of these body cavities is a long, continuous cavity located on the back of the body

dorsal

What are rules of proper conduct among a group of people, such as a profession

ethics

Health equity ensures that:

everyone has the same access to healthcare and quality of health.

Symptoms of foodborne illness resemble ____.

flu

Which group regulates each of the other groups to ensure they adhere to healthcare laws

governmental agencies

Which one of the following overrides the others

living will

Which of these word roots indicates bone

oste

Prejudice related to a person's sexual preference is an example of:

personal bias

Treating patients differently because of their weight is an example of:

personal bias

Which of these word roots indicates lungs

pneum

PHI is any health information regarding treatment which contains information that can __________ the client.

reasonably identify

Medicaid is run by the ____ government.

state

It is important to refrain from using _____. You should use _____ instead.

stereotypes, generalizations

Which of these planes is horizontal and divides the body into a top half and bottom half

transverse