HMR Final Exam Review
The Vocational Rehabilitation Act of 1973 requires that that federal contractors receiving more than ____ must have affirmative action plans for persons who have disabilities.
$2,500
Executive Order 11478 requires that federal contractors receiving more than ____ must have affirmative action plans.
$10,000
Which of the following is NOT one of the FOUR basic goals of the human resource management function as discussed in the text?
(Helping the) global economy
he modern term used to describe the management of people is
human resource management.
____ was passed to protect employee safety.
OSHA
The most noteworthy factors used to characterize a protected class include
all of these.
A LARGE COMPUTER CHIP
OUTSOURCING
A human resource management system integrates which of the following functions?
all of these
A ____ provides an overview of the duties and tasks required to effectively perform a particular job or line of work.
job description
Employees at Borders Bookstore in Ann Arbor, Michigan, recently held a STRIKE to force their employer to negotiate a labor contract. Borders' employees were given the right to do this by the
labor relations(National Labor Relations Act.)
TIA: Suppose Conchita and Maureen are equally qualified but Tia must raise the stove at a cost of $10,000 to accommodate Maureen's wheelchair. To avoid the expense, Tia hires Conchita. It is likely this action is
lawful (under ADA if the accommodation was an undue hardship on Tia.)
The American with Disabilities Act requires companies to
make reasonable accommodations for disabled individuals.
The prevailing wage rate for a given job in a given labor market is called the:
market wage rate
Title VII of the 1964 Civil Rights Act makes illegal discrimination based on
national origin.
Titleist makes most of the golf clubs it sells to U.S. buyers in China, where the average hourly wage is the equivalent of less than $1 per hour. Under the provisions of the Fair Labor Standards Act, Titleist
no FLSA(is NOT in violation of the act, because the FLSA applies only to workers in the United States.)
A sporting goods retail company hires another firm to manage all of its payroll functions. This process is known as:
outsourcing
The goals of human resource management typically include all of the following activities EXCEPT
overseeing (financial reporting as part of the Sarbanes-Oxley Act)
Alpha-Beta Company closed a plant and laid off 100 workers, who each made $100 per day in pay and benefits. The closing was announced by company managers on April 1 and took place 30 days later. Under the provisions of the Worker Adjustment and Retraining Act of 1988 (WARN), Alpha-Beta must pay a penalty of
$300,000.
Executive Order 11246 requires that federal contractors receiving more than ____ must have affirmative action plans.
$50,000
Which of the following would probably NOT be covered by the Americans with Disabilities Act?
(A person with )poor vision (that is correctable with glasses)
A local office supply business routinely hires younger workers for stock staff over older applicants because much of the work requires heavy lifting and good mobility.
(The company needs to show that the job requirements are a) business necessity.
A bona fide occupational qualification
(a permits an employer to discriminate against applicants on the basis of )sex
Anuj looks at a job analysis that reports scores on various items, organized into areas called "Information inputs," "Mental processes," "Relationships with other people," and so on. The scales tell how frequently those areas are used in the job, how important they are to the job, and other measures. Anuj is looking at a job analysis that was based on
(a position analysis )questionnaire.
The human resource function in organizations today
(has grown into the role of) strategic partner.
A ____ can often facilitate the forecasting of the supply of human resources.
(human resource information system) info system
When an organization attempts to forecast the supply of and demand for human resources, this is called
(human resource) planning.
The Occupational Safety and Health Act
(provides for )criminal penalties (for willful violations of the act.)
The Family Medical Leave Act requires employers to provide which of the following for employees under certain emergency circumstances?
12 weeks unpaid
Employers with ____ employees must comply will the stipulations of Title VII of the 1964 Civil Rights Act.
15 or more
The Age Discrimination in Employment Act prohibits discrimination with respect to age of employees or applicants
40 and over.
AOK Who is likely to be responsible for the human resource management function in an organization of this size?
A full-time human resource manager
On the FBI's employment Page, you read: "To qualify as an FBI Special Agent, you must be a U.S. citizen, at least 23 and not more than 37 years old, have vision not worse than 20/40, pass a color vision and hearing test, have a valid driver's license, be in excellent physical condition, and possess a four-year college degree." What are you reading?
A job specification
What is involved in the Fleischman job analysis system of conducting work assessments?
A taxonomy of fifty-two abilities (that effectively captures variations in job performance, which are rated by job incumbents)
____ was passed to protect employee pensions benefits.
ERISA
One of the FIRST FACTORS that increased the importance of human resource management was
CIVIL RIGHTS
A NATIONAL HOTEL CHAIN established a plan that describes how top managers will be promoted throughout the organization over time. This is called
EXEC SUC (executive succession.)
Genevieve, a human resource staff member, has the task of investigating employee complaints about civil rights violations at work. Which of the goals of HR management is Genevieve working on?
Complying (with legal and social obligations)
Which of the following would be a competency, as described in the text?
Decisiveness
Which of the following activities MOST directly relates to the basic HRM goal of facilitating organizational competitiveness?
Developing a strategic (perspective to human resource management that satisfies goals and objectives)
The ____ established the workweek in the United States as 40 hours per week.
FLSA
The law that prohibits employers from collecting genetic information about their employees is called the:
Genetic Information Nondiscrimination Act
JOHN, a job analyst, was asked to prepare an analysis of the KSAs necessary to be a waiter at a local restaurant. Which of the following would NOT appear in his analysis?
HEALTH COVERAGE (The waiter will have a comprehensive health coverage plan.)
During the 1950s and 1960s, all of the following developed within the field of human resource management EXCEPT
HUMAN RESOURCE (function was recognized as being critically important to organizational success.)
EARLY RESEARCH determining that individual and group behavior was important to organizations involved the
Hawthorne studies
Which of the following would typically be considered a staff, rather than a line, manager?
Human resource manager
Which of the following is NOT correct regarding job analysis?
It results from the design of recruitment and selection procedures for new employees.
Which of the following is an accurate statement?
Job specifications indicate the knowledge and skills needed to perform work
____ include all individuals who GAIN KNOWLEDGE and utilize the information effectively to enhance the organization.
Knowledge workers
Which of the following statements BEST describes the LINK between job analysis and human resource planning?
LONGEST ONE (Job analysis helps human resource planners understand exactly what kinds of work must be performed within the organization in the future.)
Which of the following would be the LEAST likely to be involved when an organization evaluates its legal compliance with human resource management regulations?
Line workers
This particular job analysis technique focuses primarily on managerial jobs.
MPDQ
Which job analysis technique consists of requiring subject matter experts to develop a comprehensive description of work?
Narrative job analysis
AOK Should Mr. See be worried about the ability of his human resource staff to effectively cope with the changes that are needed in that function?
No. Job (experience is a good preparation for much HR work.)
A computerized job classification system that is a major source of job information is called the:
O*NET
AOK The career planning and fitness programs provided to A-OK employees help fulfill which fundamental goal of human resource management?
Promoting (individual growth and development)
Adam "I work on issues ranging from dependent care to work/life benefits. I work with employees to better understand their needs and to help design programs for them." Which of the fundamental goals of HR management is Adam working on?
Promoting (individual growth and development)
BASIC NOTION
SATISFIED
A SMALL RESTAURANT
SCI MANAGE
What is involved in the task analysis INVENTORY method?
SMEs (generating a list of tasks, and job incumbents evaluating each task on several dimensions)
A-OK Company: In recognizing that training, selection, and compensation procedures are all INTERRELATED, Mr. See recognizes human resource management as a
SYSTEM
As the human resource field becomes more professional, more HR managers are acquiring the Human Resource Certification Institute (HRCI) credential. Which organization was instrumental in establishing that CREDENTIAL?
Society (for Human Resource Management (SHRM))
Which labor law was passed to regulate union actions and internal affairs related to employee representation, shifting some power away from unions?
Taft-Hartley Act
When being interviewed during the gathering of job analysis data, which type of individual may provide exaggerated information about a job's complexity or importance?
The job incumbent
Who generally share responsibility for conducting a job analysis?
The line manager, the human resource department, and the job analyst
Who would typically have responsibility for carrying out human resource activities in a small, independent business?
The owner (or general manager)
All of the following researchers contributed to the early growth of the human resource function EXCEPT:
Thomas Edison
The HRCI offers several certifications, including all of the following EXCEPT the
UPHR
Both the military and its suppliers became more interested person-job matching during
WW2
Which of the following would be included in a job description for a computer programmer?
Writing programs to run network processes on the mainframe
TIA: Suppose Tia hires Sancho and requires him to take a drug test because of safety issues on the job. Can Tia legally require this?
Yes. Tia can require Sancho to take a drug test.
The 1964 Civil Rights Act made it illegal for corporate managers to make decisions based on all of the following EXCEPT
age
A-OK Company: Refer to Scenario 1.1. Mr. See appears to be influenced by which era of management?
human relations era
HR activities are typically carried out by
both (line and staff managers.)
The Vietnam Era Veterans' Readjustment Act of 1974 is directed primary at:
both federal contractors and federal subcontractors
When an individual seeks additional training and education to improve her or his ability to find work, this is called:
capital (human capital investment.)
The managers who are directly involved in creating goods and service are known as
chief executive managers.
The Fair Labor Standards Act legislates such issues as:
child labor
Following the requirements of the American Disabilities Act falls under which particular goals of HR?
complying (with legal and social obligations.)
The ____ approach to job analysis requires the specification of effective and INEFFECTIVE performance.
critical incidents
Which of the following is NOT a specific requirement for being a successful human resource manager?
degree (in human resource management)
The first step in job analysis involves
determining (information needs.)
The third step in job analysis involves
determining (who is responsible for collecting data.)
Which of the following would be included in a job specification for an administrative assistant?
dictation (Ability to take dictation in shorthand)
TIA: Tia's workers are mostly Hispanic women. If Tia believes that only a Hispanic women could fit in at her workplace and hires Conchita for this reason, it will likely be
discrimination (on the basis of national origin in violation of Title VII)
TIA: Suppose Tia does not hire Sancho. Which of the following regulations could Sancho use in an attempt to claim that Tia discriminated against him?
disparate (treatment clause of Title VII, due to his gender)
Quid pro quo sexual harassment typically involves
e sexual favors in return for something of value.
The widespread use of ____ has affected how HR systems are delivered.
electronic technology
Which of the following is NOT a common legal issue in job analysis and design?
failure( to perform a job analysis)
Organization try to develop job ____ when planning for human resources, which are groups of jobs that are similar.
families
The Privacy Act of 1974 applies directly to ____ employees.
federal
The Privacy Act of 1974 ensures that
federal (employees can review their personnel files for accuracy.)
The basic premise of OSHA is that each employer must provide a workplace that is safe for employees, which is known as the
general duty clause.
One method for establishing whether disparate impact exists in a company's hiring practices involves
geographic comparisons.
A small management-consulting firm experiences a tremendous boost in business in one year and must hire many new professional employees to provide services to its new customers. This business is likely following a ____ strategy.
growth
TIA: Suppose Conchita and Maureen are equally qualified and Tia flips a coin to decide between them. The COIN lands on tails and accordingly Tia hires Maureen. This action would probably be
permissible (under Title VII because the applicants were treated equally.)
In the 1930s and 1940s, units within a company that dealt with employees' behavioral challenges and issues were called
personnel departments
A ____ involves the set of expectations about the exchanges that occur between employees and employers.
psychological contract
The percentage of individuals looking for and available for work who are not currently employed is called the:
rate of unemployment
The Drug-Free Workplace Act of 1988 was passed to
reduce (the use of illegal drugs in the workplace.)
When Hank needed to write a job analysis for a court reporter, he used the O*NET online database. One section of the information stated, "Court reporters ask speakers to clarify statements, file a legible transcript of records, verify accurate transcripts, and record depositions." This information is part of the job's
tasks.