Homework: Chapter 10

A user is experiencing garbled print on each page printed from her printer. Which of the following would be a probable cause for the garbled print? (Select TWO.)

- An application on the computer is sending garbled print. - Print drivers are corrupt or need to be updated.

The administrative assistant of the company's CEO is asking about a printer for her use only. It seems the shared department printer is overused, making the assistant wait to print the CEO's last minute documents. Which of the following technologies will best meet the administrative assistant's request? (Select TWO.)

- Local printer - Bluetooth printer

Which of the following problems is most likely to prompt you to calibrate an inkjet printer? Select two.

- Misaligned colors on printed page. - Colors appear streaked.

A technician is performing routine preventative maintenance on a laser printer and has been asked by the client to check the printer's paper feeder for issues. Which of the following printer parts should the technician check first for problems related to paper feeding? (Select TWO.)

- Pickup rollers - Separation pad

The help desk received a call from a user who cannot get any print jobs to print on the locally shared printer. While questioning the user, the technician determines that no users can send jobs to the printer, and the printer indicates it is "Offline." The technician instructs the user on how to place the printer in the "Online" mode, but it still does not print. Which of the following may resolve this issue? Select two.

- Power cycle the printer. - Cancel jobs in the print queue and try again.

Tianna, an administrative assistant, has noticed the print quality of her locally connected laser printer has been gradually declining. Sometimes the printing is wavy and other times it appears speckled. She is asked to urgently print 10 copies of a 15-page document for an important meeting because the copy machine is being serviced. Since she cannot risk generating poor quality printouts, she calls you at the help desk. What would you do first to try to fix the problem quickly? Select two.

- Replace the toner cartridge on the printer. - Print a self-test via the console on the printer.

You have been tasked with performing routine maintenance on an inkjet printer. After printing a test page, you notice missing lines of print in various areas throughout the page. Which of the following should you do to resolve this issue? (Select TWO.)

- Run the head cleaning utility. - Manually clean the print nozzles.

A user contacted the help desk to report that the laser printer in his department is wrinkling the paper when printed. The user checked the paper in the supply tray, and it is smooth and unwrinkled. Which of the following is the most likely reason for the wrinkled paper? (Select TWO.)

- The paper does not meet the requirements for the printer. - The paper is damp when run through the printer.

What step in the laser printing process is responsible for conditioning the imaging drum in preparation for receiving an electrical charge?

Cleaning

Kendra works at a small office. She has an older printer connected to her computer with a USB cable because it does not support Ethernet or Wi-Fi.

Enable print sharing on the computer.

A company purchased a high-quality color laser printer to print color brochures and sales proposals. The printer is connected to a marketing PC via USB and is configured as a shared local printer for use by the sales and marketing teams. The manager is concerned about the cost of consumables for the printer and does not want random users to unintentionally send jobs to the printer. What can be done to limit the availability of the printer?

Enable user authentication on the printer share.

A customer states that when she removes the printed pages from her laser printer output tray, the black ink smears all over her fingers. Which of the following is the most likely problem?

Fuser unit

A client is asking for a printing solution that will print three sheets of paper with identical information on each page with a single pass of the printer. Furthermore, the client requests that the solution take the least amount of time and effort to maintain. Which of the following printer types should be recommended?

Impact

While servicing a laser printer, the technician notices that paper is jamming as soon as printing begins. What is the most likely cause of the paper jams?

Paper feed rollers

Which of the following is the correct order for the steps of laser printing?

Processing, charging, exposing, developing, transferring, fusing, cleaning

Your office has been sharing an inkjet printer connected to a PC with very limited resources. They ask you to upgrade the printer, so you decide to get a laser printer that has a built-in NIC (network interface card).

Remote printing

Amoy is responsible for maintaining the high-end printers in her company. One of the printers is giving an indication that it is time to replace the transfer roller assembly, so she orders a maintenance kit to perform the replacement. Which of the following will be a part of the replacement process?

Reset the page counter.

A technician has connected a USB printer to a workstation and shared the printer on the local workstation for other users on the network to utilize. The technician successfully printed a test print from the printer's console and the workstation that the printer is physically connected to. After leaving the customer's site, the technician received a call from the customer stating no one other than the local user can print to the printer. Each time they attempt to print, they receive an "Access Denied" message. Which of the following is the most likely reason the other users cannot print?

The other users lack sufficient permissions for the shared printer.

The laser printer in your accounting department is printing faded prints that are getting lighter over time. What is the most likely reason for the faded prints?

The printer is low on toner.

A new printer has been added in your office and connected to a WAP for use by all users in the company. Which of the following best describes the method of connectivity for the new printer?

Wireless infrastructure mode