HR Chapter 1: Human Resource Management: An Overview

What is SHRM?

Society for Human Resource Managers

What is human resource management?

Utilization of individuals to achieve organizational objectives

What is a performance appraisal?

a formal system of review and evaluation of individual performance

What is WorldatWork?

a global association for human resources management professionals and business leaders focused on attracting, motivating, and retaining employees

What is ASTD?

a non-profit association for workplace learning and performance professionals.

What is the significance of HR designation of generalist?

a person who may be an executive and performs tasks in a variety of HR-related areas

What is the significance of HR designation of executive?

a top-level manager who reports directly to a corporation's CEO or to the head of a major division

What is the significance of HR designation of specialist?

an individual who may be a HR executive, a HR manager, or a non-manager, and who is typically concerned with only one of the six functional areas of HR management

What is corporate social responsibility?

business practices involving initiatives that benefit society.

What activities does the staffing function involve?

job analysis, human resource planning, recruitment, and selection

In small businesses, who often handles HR functions?

line managers

Why are HR departments becoming smaller?

outsourcing

What is the labor market?

potential employees located within the geographic area from which employees are typically recruited

What is organizational fit?

refers to management's perception of the degree to which the prospective employee will fit in with the firm's culture or value system

What is human capital?

refers to sets of collective skills, knowledge, and ability that employees can apply to create value for their employers

What is corporate culture?

system of shared values, beliefs, and habits within an organization that interacts with the formal structure to produce behavioral norms

What is employer branding?

the firm's corporate image or culture created to attract and retain the type of employees the firm is seeking

What is selection?

the process of identifying which of these applicants are best suited for particular positions and for the organization in general.

What is job analysis?

the systematic process of determining the skills, duties, and knowledge required for performing the jobs in an organization. It impacts virtually every aspect of HRM, including planning, recruitment, and selection

What is HR planning?

the systematic process of matching the internal and external supply of people with the job openings that are anticipated for the organization. The data collected as part of human resource planning enables the recruitment process and other HR actions. Internal supply - "promote from within" External supply - anyone outside of the organization

What are the 3 categories of compensation?

- direct financial compensation Pay employee receives in form of wages, salaries, bonuses, or comissions - indirect financial compensation Benefits employee receives such as paid vacations, sick leave, holidays, medical insurance - nonfinancial compensation the things that an employee receives or derives from the job or the organization that do not have cost for the organization... ex: satisfaction from the job itself

What are the two primary types of HR outsourcing?

-discrete services: very small task/service outsourced (ex: paychecks) -business process outsourcing (BPO): outsourcing huge chunks of HR areas. (ex: recruitment)

What is the role of a HR Management Professional?

-responsible for all HR functions and acted in an advisory capacity -working with line managers to help them deal with their areas' human resource matters. -primarily responsible for coordinating the management of human resources to help the organization achieve its goals.

What are the six human resource functions, how are they interrelated?

-staffing -human resource development -performance management -compensation -safety and health -employee and labor relations

What are the 11 environmental factors? How may each potentially influence HRM activities?

1) Legal Consideration 2) Labor Market 3) Society 4) Political parties 5) Unions 6) Shareholders 7) Competition 8) Customers 9) Technology 10) Economy 11) Unanticipated Events

What is a Professional Employer Organization?

A company that leases employees to other companies. Similar to temp agencies.

What is the external environment?

All outside factors that may affect an organization

What is HRIS?

Human Resource Information System: any organized approach for obtaining relevant and timely information on which to base HR decisions

What is HRCI?

Human Resource Certification Institute

How has the role line managers changed in carrying out HR activities?

Now performing some duties typically conducted by HR

What is a Shared Service Center? Under what circumstances is it preferable to other alternatives?

Take routine, transaction-based activities that are dispersed and consolidates them in one location SSCs can help cut down on outsourcing