HR EXAM #1 - CH. 2
Jessica has been given approval to promote one of her production employees to a team lead position right away. Ashley is the most experienced employee in the group and is a good performer. However, Ashley is scheduled to go out on maternity leave in two weeks and will be out for six weeks under the company's disability policy. What should Jessica do in this situation? A. Promote Ashley before she begins her leave and make arrangements for another employee to cover her job duties until she returns. B. Temporarily promote another employee to the position, until Ashley returns to work. C. Wait until Ashley returns to work to fill the position. D. Promote Ashley now and set the effective date to be two weeks after she returns from leave. E. Wait 3 weeks and then promote another employee to the lead position while Ashley is on disability.
A. Promote Ashley before she begins her leave and make arrangements for another employee to cover her job duties until she returns.
Joe is a maintenance supervisor who believes he should only hire men in his department because women are not mechanically inclined. Which of the following barriers to diversity is Joe exhibiting? A. Stereotyping B. Ethnocentrism C. Bona fide occupational qualification (BFOQ) D. Tokenism E. Sexual harassment
A. Stereotyping
Which of the following actions initiates the Equal Employment Opportunity Commission (EEOC) enforcement process? A. A Notice of Right to Sue for job discrimination is issued. B. A job discrimination claim is filed. C. The employer is served notice about the job discrimination complaint. D. The job discrimination charge is investigated to identify reasonable cause. E. The job discrimination charge is accepted.
B. A job discrimination claim is filed.
In which case did the U.S. Supreme Court affirm reverse discrimination by stating that policies that use race as the only factor when making an employment decision are unlawful? A. Spurlock v. United Airlines B. Bakke v. Regents of the University of California C. Albemarle Paper Company v. Moody D. Griggs v. Duke Power Company E. Oncale v. Sundowner Offshore Services, Inc.
B. Bakke v. Regents of the University of California
Megan believes that employees that come from backgrounds similar to her own will have more positive traits than those from other groups. Which of the following is Megan demonstrating? A.Tokenism B. Ethnocentrism C. Discrimination D. Prejudice E. Stereotyping
B. Ethnocentrism
Joni often hears her mostly male coworkers telling dirty jokes and recounting stories about their sexual escapades. When her coworkers open their locker doors she sees sexually explicit posters hung inside. Joni is teased daily because her body does not look like the women in the posters. Joni frequently clocks in to work late because she avoids entering the locker room until her coworkers have left. Which of the following is Joni experiencing? A. Gender discrimination B. Hostile environment harassment C. Undue hardship D. Adverse impact E. Ethnocentrism
B. Hostile environment harassment
Which is a TRUE statement about affirmative action? A. It requires employers to hire an equal number of employees from each protected class. B. It requires companies to take actions to eliminate the current effects of past discrimination. C. It is the same thing as equal employment opportunity. D. It is mandatory for all companies that have more than 15 employees. E. It holds employers liable if they do not exercise reasonable care to prevent sexual harassment.
B. It requires companies to take actions to eliminate the current effects of past discrimination.
Macy's Boutique has an opening for a dressing room attendant in its women's dress boutique. Which of the following would MOST likely be a legally acceptable reason for Macy's Boutique to turn down an applicant? A. The applicant is under 5 feet tall. B. The applicant is male. C. The applicant is overweight. D. The applicant has body piercings. E. The applicant does not have a college degree.
B. The applicant is male.
Taylor's supervisor repeatedly makes lewd comments and asks her to spend time with him after work hours. Taylor always politely refuses, telling her supervisor that she prefers to keep their relationship professional. Recently, one of Taylor's coworkers retired, and Taylor applied to the posting for the open position. During the interview, Taylor's supervisor mentioned that a "date" with him might seal her being selected for the promotion. This is an example of _______. A. reasonable accommodation B. quid pro quo harassment C. Mixed motive D. undue hardship E. a hostile environment
B. quid pro quo harassment
Title VII of the Civil Rights Act of 1964 prohibits discrimination based on _______. A. race, age, sex, national origin, or religion B. race, color, religion, sex, or national origin C. color, religion, age, sex, or national origin D. race, religion, age, color, or national origin E. race, age, political party, sex, or national origin
B. race, color, religion, sex, or national origin
If an employee proves an employment practice that seems neutral actually creates an adverse impact, then the employer must ________ to continue using that practice. A. pay out money damages B. show a legitimate business necessity C. indicate mixed motive D. permit compensatory damages E. make a reasonable accommodation
B. show a legitimate business necessity
Which act makes most mandatory retirement policies unlawful? A. Americans with Disabilities Act of 1990 B. Vocational Rehabilitation Act of 1973 C. Age Discrimination in Employment Act of 1967 D. Civil Rights Act of 1991 E. Equal Pay Act of 1963
C. Age Discrimination in Employment Act of 1967
Under the Americans with Disabilities Act (ADA), which of the following examples of a reasonable accommodation would MOST likely present an undue hardship for the employer? A. Adding flashing lights so that hearing-impaired employees can "hear" alarms B. Assigning minor job tasks to other employees C. Reassigning essential functions of the job to other employees D. Widening door openings E. Modifying the employee's work schedule
C. Reassigning essential functions of the job to other employees
Lee has promoted Justin into the new supervisor position. Although Justin was not the most qualified candidate, Lee felt there were not enough Hispanic men in managerial positions. Which of the following did Lee demonstrate? A. Affirmative action B. Adverse impact C. Reverse discrimination D. Reasonable accommodation E. Management malpractice
C. Reverse discrimination
Which of the following is an example of a discriminatory but acceptable business necessity? A. Requiring a high school diploma or GED for all positions B. Hiring only applicants that can lift 25 pounds or more for positions in the maintenance administration office C. Testing all job candidates to determine whether they have the skills to perform the job safely D. Discharging employees with multiple garnishments because of the added cost to the employer E. Hiring only through word-of-mouth so that all new employees are related to, or friends of, current employees
C. Testing all job candidates to determine whether they have the skills to perform the job safely
Which law allows compensatory and punitive damages to be awarded if it is proven that an employer's acts were discriminatory? A. The ADA Amendments Act of 2008 (ADAAA) B. The Civil Rights Act of 1964 C. The Civil Rights Act of 1991 D. The Americans with Disabilities Act (ADA) E. The Vocational Rehabilitation Act of 1973
C. The Civil Rights Act of 1991
The Equal Employment Opportunity Commission (EEOC) enforcement process begins when an employment discrimination claim is filed. Which of the following is typically the next step in the process? A. The EEOC serves notice on the employer. B. The EEOC works out a conciliation agreement. C. The EEOC accepts the charge. D. The EEOC issues a Notice of Right to Sue. E. The EEOC investigates the charge to determine reasonable cause.
C. The EEOC accepts the charge.
Which of the following describes informal, voluntary attempts to negotiate the resolution of a charge of discrimination? A. Alternative dispute resolution B. Mandatory arbitration C. Position statement D. 60 days after the incident took place E. Mediation
E. Mediation Mediation is an informal process in which a neutral third party assists the opposing parties to reach a voluntary, negotiated resolution of a charge of discrimination.
All-Star Literary Agent Services appointed a small group of minorities to its high-profile positions, rather than seeking full representation for that group. Which potential threat to diversity is All-Star practicing? A. Discrimination B. Ethnocentrism C. Prejudice D. Stereotyping E. Tokenism
E. Tokenism Tokenism occurs when a company appoints a small number of employees from one or more protected classes into high-profile positions, instead of trying to accomplish full representation for that protected class.
Which of the following describes the impact of the U.S. Supreme Court case Griggs v. Duke Power Company? A. The employee must prove that discrimination on the part of the employer is intentional. B. If a practice is "fair in form but discriminatory in operation," the courts will uphold it. C. Unlawful discrimination does not need to be obvious. D. An employment selection practice does not need to be job related if it is applied equally. E. An employer's intent not to discriminate is relevant.
C. Unlawful discrimination does not need to be obvious. In Griggs v. Duke Power Company, the Supreme Court ruled that, in employment, discrimination does not have to be overt to be illegal. Further, an employment practice that discriminates must be job related.
Always-On Internet Corporation requires applicants to take a pre-employment test. This test has been shown to be more difficult for older applicants because it requires the installation and use of an app on the applicants' smartphones. This test could be considered to be discriminatory because of the ________ protected applicants who are over 40 years old. A. disparate rejection rate for B. hostile environment for C. adverse impact on D. undue hardship on E. reverse discrimination of
C. adverse impact on
Always-On Internet Corporation requires applicants to take a pre-employment test. This test has been shown to be more difficult for older applicants because it requires the installation and use of an app on the applicants' smartphones. This test could be considered to be discriminatory because of the ________ protected applicants who are over 40 years old. A. disparate rejection rate for B. reverse discrimination of C. adverse impact on D. undue hardship on E. hostile environment for
C. adverse impact on
The U.S. Supreme Court decision in Gilmer v. Interstate/Johnson Lane Corp. effectively made mandatory ________ enforceable under some circumstances. A. conciliation agreements B. mediation C. arbitration agreements D. alternative dispute resolution programs E. position statements
C. arbitration agreements In Gilmer v. Interstate/Johnson Lane Corp., the Supreme Court stated that "under some circumstances" an employment discrimination plaintiff "may be compelled to arbitrate their claims."
The Equal Pay Act prohibits discrimination in pay based on _______. A. disability B. seniority C. gender D. race E. age
C. gender
According to the Civil Rights Act of 1991, if an employer is found to have shown "malice or reckless indifference" in a sexual harassment case, the employer could be required to _______. A. prove it was a business necessity B. show mixed motive C. pay punitive and compensatory damages D. agree to mandatory arbitration E. provide a reasonable accommodation
C. pay punitive and compensatory damages
Under the Americans with Disabilities Act of 1990, an employer must make an effort to provide ________ for an employee with a disability unless doing so would create an undue hardship on the employer. A. disparate rejection rates B. restricted policies C. reasonable accommodations D. bona fide occupational qualifications E. mixed-motive cases
C. reasonable accommodations
Title VII bars public and private agencies from failing to employ any individual on any of the following grounds EXCEPT which of the following? A. Religion B. Sex C. Color D. Age E. Ethnicity
D. Age
Excellent Enterprises has a standard policy that all employees must have a high school diploma, regardless of their job qualifications. Although Brandon has a great deal of experience in the industry and even though the diploma is not related to the position, Excellent Enterprises would not hire him because he did not graduate. Brandon filed a claim with the Equal Employment Opportunity Commission (EEOC). What is the MOST likely outcome? A. Brandon will not prevail because companies can require all employees to have a high school diploma regardless of their job requirements. B. Brandon will prevail because he is the victim of intentional discrimination. C. Brandon will not prevail because not having a high school diploma is an indication that he cannot do the work. D. Brandon will prevail because requiring a high school diploma is not job related and could have an unequal impact on members of a protected class. E. Brandon will not prevail because having a high school diploma is directly related to success in any position.
D. Brandon will prevail because requiring a high school diploma is not job related and could have an unequal impact on members of a protected class. Under Griggs v. Duke Power Company, an employment practice (such as requiring a high school diploma) must be job related.
Which of the following is MOST likely an example of management malpractice? A. Passing over an employee for a promotion because other employees have more seniority B. Changing an employee's work schedule within reason to accommodate customer needs C. Asking an employee to attend offsite training to learn a new skill D. Sharing an employee's private medical information with the employee's coworkers E. Requiring an employee to comply with all company policies and procedures
D. Sharing an employee's private medical information with the employee's coworkers
According to the Pregnancy Discrimination Act, pregnancy and childbirth must be treated as ________. A. disparate impact B. a bona fide occupational qualification C. a business necessity D. any other company-covered disability E. affirmative action
D. any other company-covered disability
Which of the following could result in a supervisor having to pay for a portion of a judgment in an employment discrimination case? A. Arbitration B. Retaliation C. Alternative dispute resolution D. Voluntary mediation E. Management malpractice
E. Management malpractice