HR Exam 2
Which of the following interview questions is appropriate?
Are you a U.S. citizen?
E-learning provides which of the following benefits?
Being more cost effective
As River takes on new tasks, River's manager provides a continuing flow of instructions, comments, and suggestions to River. They are engaging in what type of on-the-job training?
Coaching
For legal reasons, which of the following questions should HR avoid when following up with an applicant's references?
Does the applicant have a family?
Which of the following is an inappropriate interview question?
What is your salary history?
Which of the following reasons best explains the popularity of interviews as a method of selection?
interviews are the most reliable method of selection.
The type of information obtained from an applicant should be based on
job specifications
Sky Systems is committed to delivering training to its employees when and where they need it to do their jobs. Sky Systems has embraced
just-in-time training
A common problem with performance management systems is that they
limit feedback to formal reviews
Robin applied for a position at OpTech. The interviewers predicted that Robin would not succeed in the position and decided on rejection. Robin was then hired in a similar position at RayZo, OpTech's main competitor. Robin was highly successful at RayZo, playing a key role in the development of a product that took market share away from OpTech. From OpTech's position, the selection decision regarding Robin was a
miss; Robin would have succeeded on the job
State courts have ruled companies that failed to do adequate background checks liable for
negligent hiring
Terra Systems invests a lot into recruiting new hires. To help reduce their risk of quitting, the company has a program that helps bring new hires into the organization's fold so that they truly feel as if they are a part of it. This is known as
onboarding
The "O" in KSAO stands for
other factors
The first step for an individual who is responsible for developing a training program is likely to be
performing the needs assessment
To determine which of its employees require training and which do not, a company can use
person analysis
The terms "training" and "development"
refer to a short-term performance orientation versus a longer-term broadening of skills, respectively
The degree to which selection procedures yield consistent data when repeated is known as
reliability
Regardless of the selection methods used, it is essential that the selection procedure be
reliable and valid
Sky Systems wants to train its salespeople to anticipate the questions that customers will ask as well as to better understand customer needs. One good training method for this would be
role-playing
Estimates put the amount of employee learning that occurs via on-the-job training at
80-90 percent
Identify a benefit of panel interviews
Higher reliability because of multiple inputs
A majority of employers research candidates using the Internet. Why might this practice be problematic?
It may inadvertently lead to discrimination against members of protected classes.
Among the evaluation criteria used to review resumes, which of the following would be considered a quantitative requirement?
Previous job experience
The use of application forms provides which of the following?
Provides consistent information about the candidates
Which of the following training methods consists of having the trainee assume the attitudes and behavior of others?
Role-playing
"Your team has a deadline 30 days from now. Based on the current status, it appears that your team will not complete the project until at least one week after that deadline. What will you do?" This is an example of what type of interview question?
Situational
Which of the following steps is most likely to happen first in the selection process?
Submission of resume
Which of the following statements best describes apprenticeship training programs?
This type of training occurs most often in the skilled trades
What is the goal of modeling within the context of training?
To demonstrate the desired behavior or method to be learned
Training is often ineffective because organizations fail to make the connection between training and
an organization's goals
During the selection procedure, an applicant may be rejected
at any step in the procedure
Because different people learn better in different ways, companies often incorporate the use of both in-person classroom learning and online learning. This type of training is referred to as
blended learning
Sasha needs to select among three candidates for an open position in the production department. Although most impressed by Kendal's personality, values, and motivation to do the job well, Sasha see that a work sample test demonstrated that Kendal does not have the skills necessary to perform the job, and Sasha does not have the luxury of conducting on-the-job training. Therefore, Sasha eliminates Kendal from consideration because of
can-do factors
The question "Multiply 25 by 0.5 and add 5. What is the result?" is an example of a quantitative question that might appear on a(n)
cognitive ability test
On an application form, it is inappropriate to ask an applicant to
disclose any prior arrests
The difference between the situational interview and the behavioral description interview is that
the situational interview is hypothetical, while the behavioral description interview is based upon actual experience