HRM Practice Exam 1

Linda was hired almost 20 years ago. Since then, she has moved around in the company and taken on additional responsibilities. A job analysis would have identified the error here.

True

Skylar was promised a promotion if she would attend a benefit with her boss. The dinner is out of town and would require an overnight stay in which only one room was reserved. This is an example of quid pro quo.

True

Which of the following is one of the four characteristics of an ethical, successful company?

The company emphasizes mutual benefits in its relationship with customers, clients, and vendors.

Which of the following is true of the perceptual-motor approach to job design?

The perceptual-motor approach has its roots in human-factors literature.

Which of the following statements is true regarding companies that are not diversified?

They have evaluation systems that call for subjective performance assessments of managers.

Using websites like Indeed.com, Monster.com, and LinkedIn, a company can begin

recruitment.

Sarah has been asked to compare the current workforce of her company with that of the available labor supply. She creates a spreadsheet with the columns "Race," "Ethnicity," and "Gender." She is doing a _____ analysis.

utilization

In a company where units are given autonomy to work independently, but are now asked to work together, the units may become territorial and refuse to share ideas for fear of being eliminated. This functional structure will produce which drawback?

Cascading effect of errors

Gemco Inc., a high-end luxury jewelry manufacturer, has training programs to ensure that its current employees always design and manufacture jewelry in keeping with its high quality standards. Which of the following directional strategies has Gemco adopted?

Concentration

CompX Inc. is an online retailer of electronic products, including laptops and tablets. The company is known for its unique approach to customer support, which is known for going above and beyond in satisfying customer complaints and issues. What kind of a strategy is CompX using?

Differentiation

CompCo has contracted with Move Bros for relocation services. This type of practice is not the norm for outsourcing.

False

Derek is overweight by 200 pounds. He tells his boss that she must make an accommodation to his desk because his weight is a medical condition covered under the Americans with Disabilities Act. Derek is correct.

False

Due to their work-flow focus and proximity to a homogeneous consumer base, divisional structures tend to be less flexible and innovative.

False

Global Market is planning to downsize. Management sees a positive outcome being the opportunity to change the company's culture.

False

The balanced scorecard should not be used to link a company's human resource management activities to the company's business strategy.

False

The perceptual-motor approach generally increases the job's cognitive demands.

False

Unlike the Dictionary of Occupational Titles (DOT), the Occupational Information Network (O*NET) relies on fixed job titles and narrow task descriptions.

False

When a firm shifts to evidence-based HRM, it should stop using workforce analytics.

False

Micah has a swimsuit model calendar hanging in his cubicle and often comments to a female employee that he would like to see her in a swimsuit. This is an example of which form of sexual harassment?

Hostile working environment

Which of the following statements is true of the administrative linkage level between the human resource management function and the strategic management function?

In this level, the human resource management department is completely divorced from any component of the strategic management process.

Bloom Corp. is a firm whose employees work in an old facility; they request a government inspection to ensure that they are not exposed to any hazardous materials while working in the facility. Which of the following acts gives them the right to do so?

Occupational Safety and Health Act

Which of the following arguments states that heterogeneity in decisions potentially produces better decisions through a wider range of perspectives and critical analysis?

Problem-solving argument

Benjamin, a plant manager, sets targets for his work lines every week. He rewards those who succeed and he makes note of those who do not reach their set target, placing them on warning. How would you describe this company's cost strategy?

The company has a high concern for quantity.

Typically when a company is in the news, it is because the company failed to be sustainable. Which of the following best describes its failure?

The company is unable to meet the business needs without sacrificing the ability of future generations to meet theirs.

Which of the following is a core value of TQM?

The company promotes cooperation with vendors and customers to hold down costs.

Which of the following statements is true for companies that employ cost strategies?

They are very specific in the skills they require from their employees.

Which of the following is true of how different generations view each other?

Traditionalists may believe that Millennials don't have a strong work ethic.

A factory manufacturing line was slow to produce products and was failing to meet quotas. The manager recommendation was to do a time-and-motion study. This is a strong first step.

True

Due to technological changes in the nature of work and global competition, the Dictionary of Occupational Titles (DOT) has been replaced by the Occupational Information Network (O*NET).

True

James, a manager at Brown & Brown (B&B) Inc., a publisher of academic books, is tasked with identifying the various pieces of work required to edit, typeset, and publish a fictional book prior to allocating and assigning them to his subordinates. Which of the following processes is James expected to perform?

Work-flow design

How does the mechanistic approach differ from the motivation approach?

Workers in organizations that follow the mechanistic approach can be easily replaced.

Michael and Mohammad graduated from the same pilot training institute and applied for a job as a trainee pilot at a private American airline. Despite both having similar profiles, Michael was hired but Mohammad was not, and the airline continued to look for other potential trainee pilots. In this case, Mohammad was a possible victim of

disparate treatment.

When a company participates in lean thinking they evaluate current practices to

do more with less effort, time, space, and equipment.

Executive Order 11246, signed by President Lyndon Johnson, required all federal contractors and subcontractors to

engage in affirmative action programs to hire and promote minorities.

President Trump's travel ban is an example of a(n)

executive order.

EastWest is a consulting firm that helps organizations examine their operating environments. Their scope of work would be considered a(n)

external analysis.

Job design interventions emphasizing the motivational approach focus on

increasing the meaningfulness of jobs.

Katerina is looking for a job that will be quick to learn and not require a lot of thinking, so she can earn money and still focus on earning her degree. She is looking for a job that follows the ________ approach.

mechanistic

At least annually companies evaluate employees based on their activities and outcomes aligned with the organization's objectives. This then leads to discussions of future individual goals and professional development opportunities. This practice demonstrates that a company has a practice of

performance management.

At a meeting held during Passover, there are two buffet lines. One has matzo and no shrimp and the other has bread and shrimp. This is an example of a

reasonable accommodation.

Holding monthly meetings, attending quarterly reviews, and planning annual conferences are all examples of

responsibilities.

As part of today's job culture new employees are assigned mentors who guide the new employee through on-the-job training as well as the culture of the company. This is known as _____ capital.

social

East West Airlines has in its affirmative action plan that 255 men and 40 percent minorities will be hired within the next 2 years. This is an example of goals and timetables because it

specifies the percentage of women and minorities that an employer seeks to have in each job group.

As part of Eric's small business loan application, he has to demonstrate the "triple bottom line" of economic, social, and environmental benefits. In doing so, his business is seen as

sustainable.

Roe vs. Wade and other major court cases often make their way through the court system ending with the court of final appeal, more commonly known as

the Supreme Court.

Since HR can use the Internet for training, benefits, and contracts, their role in providing self-service has decreased.

true

When Clean Motors condensed all its parts factories into one large location, the company increased research and development and customer service, and decreased its sales force. How would this practice help the company to become a low-cost producer?

The company constructed efficient large-scale facilities.

Recently a few southern state confederate monuments have been removed. There were many protests on both sides. Which amendment did those in favor most likely cite?

Thirteenth Amendment

If an employee files a claim with the Equal Employment Opportunity Commission stating he or she feels there has been an illegal employment practice violation, the employer cannot retaliate.

True

Jolene is excited to meet with her supervisor and go over her year-end review. She has heard that there can be an increase in pay for high performance. Companies do tie pay to performance.

True