HSA4180 Quiz 3

Which of the following statements about McClelland's acquired needs theory is not correct?

McClelland's needs are the same as Maslow's needs

A worker is motivated to give more effort to her work because she thinks that will produce the performance needed to obtain a reward she really wants. This demonstrates which theory?

Vroom's expectancy theory

Which of the following needs are identified by McClelland's acquired needs theory?

affiliation and achievement

According to situational theory, effective leadership depends on which of the following?

all of the above -Characteristics of the leader and characteristics of the followers -Characteristics of the followers and characteristics of the situation -Characteristics of the situation and characteristics of the leader

A job description often states ______

all of the above -job duties and employee benefits -employee benefits and job qualifications -job qualifications and job duties

An HCO's managers set base pay, wages, and salaries for each job based on all of these factors except what?

an employees years of experience in a job

The Hersey and Blanchard situational model of leadership calls for leaders to __________________________________.

change approaches to leadership based on an employees readiness to work

Which of the following statements about performance appraisals is most correct?

correct -Some HCOs do them once a year, whereas other HCOs do them throughout the year. incorrect -Performance feedback should only come from an employee's immediate supervisor. -Numerical ratings scales ensure accurate specific measurement of performance. -Formal appraisals are more useful than informal appraisals.

Which of these statements about job analysis is not correct?

correct -it now assumes that jobs are stable and constant incorrect -it identifies the specific task and behaviors of each job -it is interrelated with other staffing processes -it may be done with observation, surveys, and interviews

Employee benefits, as part of total compensation, _________________________.

do not have to be the same for all employees

Which of the following conditions would be best for goal-setting theory?

employees have specific goals and get feedback on progress toward goals

True or false: Leadership is a process by which a person tries to influence someone else to voluntarily or involuntarily accomplish a task or goal.

false

True or false: Managers should use the same leadership style with physicians that they use with other people.

false

True or false: Power and authority are the same.

false

True or false: Staff training and continuing education are nice ideas but usually not required for HCOs.

false

True or false: The staff planning process has one main activity, which is to forecast the organization's future required staff (workforce).

false

True or false: To learn strengths and weaknesses of job applicants, interviewers should ask applicants about their professional lives and their personal lives.

false

In a healthcare organization (HCO) where all employees are valued, respected, and supported for their distinctive skills, experiences, and perspectives, and they all have opportunities to participate fully and experience personal fulfillment, the HCO practices ___________.

inclusion

Which of the following is not an advantage of internal recruitment compared to external recruitment?

it provides a bigger pool of potential applicants

Employee protection is good for healthcare organizations because _______________________

it supports workforce diversity and improves employee retention

A job description often states __________________.

job qualifications and job duties

As studied in chapter 9 of the text, which of the following statements is most accurate?

leadership is a part of management

The set of forces that leads people to behave in particular ways is known as __________.

motivation

Hiring someone to fill a job vacancy is likely to involve all of the following except what?

new employee orientation

Which of the following statements is not an assumption of Theory X for leadership?

people are motivated intrinsically

The ability of one person or department in an organization to influence other people to bring about desired outcomes is ___________.

power

Effective onboarding in an HCO would be least likely to do which of the following?

train and develop for job transfers and promotions

A leader who uses a compelling vision, inspiration, charisma, and attention to individual employees to revitalize an organization with change for the greater good of all is using which kind of leadership?

transformational leadership

Reference checks are not good predictors of how well someone will perform in a new job.

true

True or false: An accurate job (or position) description is important for determining appropriate pay.

true