Human Resource Mgmt Mid Term Exam Review

A person who has in-depth knowledge and expertise in a specific area of HR is known as an HR generalist

False

Drafting job descriptions and job specifications is typically the first step in the job analysis process.

False

Higher pay and benefits are often the best solution to employee engagement

False

The financial impact of HR practices cannot be measured

False

A SWOT analysis helps the managers of an organization formulate a strategic plan that considers the organization's ability to deal with the situation at hand.

True

A job description identifies a job's tasks, duties, and responsibilities

True

Benchmarking is the process of comparing an organization's business results to industry standards or best practice

True

Congress passed the Genetic Information Nondiscrimination Act to limit health insurance plans' use of genetic information and to prohibit employment discrimination on the basis of this information

True

Differences in pay between men and women in the same jobs are permitted when there is a difference in the quality of work

True

Employers can properly evaluate and manage work attitudes by regularly surveying employees.

True

Human resource management involves designing formal systems in an organization to manage human talent for accomplishing organizational goals.

True

Job specifications list the knowledge, skills, and abilities (KSAs) an individual needs to perform a job satisfactorily

True

Motivations is a goal directed drive, and the process seldom occurs in a void

True

Organizational culture consists of the shared values and beliefs that give members of an organization meaning and provide them with rules for behavior.

True

Specialized research capabilities, patents, information systems, designs, operating processes, copyrights are classified as intellectual property assets.

True

Telework means that employees perform their job duties remotely by using mobile devices, telecommunications, electronic communications, and internet technology

True

The civil rights act of 1991 requires that employers show that an employment practice is job related for the position and consistent with business necessity

True

human capital is the collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization's workforce.

True

Which of the following scenarios best illustrates outsourcing? a) Oasis Inc. an American publishing company, transfers the task of payroll processing to Crimson Inc. an American HR consulting company b) Octagon Inc. an American smartphone company, exports its products to different countries in Europe and North America c) Eagle Inc. rehires retirees on a part-time or temporary basis to fill talent gaps in the organization d) Hexagon Corp entices its employees to volunteer to leave the organization by offering severance benefits

a) Oasis Inc an American publishing company, transfers the task of payroll processing to Crimson Inc an American HR consulting company

Argon Inc. had a high turnover rate in the past quarter. The HR managers of the company want to assess and manage employee work attitudes to ensure good retention. Which of the following tools is most likely to help the HR managers evaluate employees' feelings and beliefs about their jobs and the organization? a) an attitude survey b) a gantt chart c) a competency map d) an organizational chart

a) an attitude survey

Which of the following best defines the term HR analytics? a) an evidence-based approach to making HR decisions on the basis of quantitative tools and models b) an assumption based approach to making HR decisions on the basis of qualitative tools and models c) an assumption based approach to making HR decisions on the basis of quantitative tools and models d) an evidence based approach to making HR decisions on the basis of qualitative tools and models

a) an evidence-based approach to making HR decisions on the basis of quantitative tools and models

_______ is the extent of individual freedom and discretion in work and its scheduling a) autonomy b) reliability c) validity d) onboarding

a) autonomy

Under the Consolidated Omnibus Budget Reconciliation Act (COBRA), _____ a) displaced workers can retain their group medical coverage for up to 18 months for themselves and for up to 36 months for their dependents if they pay the premiums themselves b) displaced workers can use the Medicare program sponsored by the federal government for up to 36 months after the termination of their employment c) displaced workers can use the Medicare program sponsored by the government for up to 18 months after the termination of their employment d) displaces workers can retain their medical coverage for up to 12 months for themselves and for up to 24 months for their dependents if they pay the premiums themselves

a) displaced workers can retain their group medical coverage for up to 18 months for themselves and for up to 36 months for their dependents if they pay the premiums themselves

A(n) _______ is defined as a large work segment comprised of several tasks that are performed by individuals a) duty b) obligation c) competency d) responsibility

a) duty

Mark was terminated by his company because of his poor client management skills, which resulted in the company losing one of its major clients. Mark's termination best exemplifies_____ a) involuntary turnover b) negative turnover c) uncontrollable turnover d) dysfunctional turnover

a) involuntary turnover

Which of the following statements is true of the Americans with disabilities act? a) it requires the organizations to identify the essential job functions of a job b) it establishes minimum wage, overtime, and child labor standards c) it prohibits employers from discriminating against pregnant employees d) it requires employers to provide a maximum of 12 weeks of unpaid leave to employees in certain situations

a) it requires the organizations identify the essential job functions of a job

Sara, an HR Manager at Comp Inc. is moving from administrative role in HR department to an operational role. Which of the following best describes the change in Sara's role? a) moving from processing legal paperwork to serving as a "champion" for employee concerns b) moving from managing strategic HR activities to helping management define strategies to manage human capital c) moving from helping management define the strategy to manage human capital to serving as a "champion" for employee concerns d) moving from helping management define the strategy to manage human capital to processing legal paperwork.

a) moving from processing legal paperwork to serving a a "champion" for employee concerns.

In June, Alexa's Army Reserve unit was called to active duty. To comply with the uniformed Services and Reemployment Rights Act, her employer must ______ a) provide up to five years of active duty service leave b) promote her to a higher position when she returns c) pay her a salary and a bonus amount for her military service d) pay her salary to the military branch in which she serves

a) provide up to five years of active duty service leave

A _____ is a modification to a job or work environment that gives a qualified individual an equal employment opportunity to preform a) reasonable accommodation b) due hardship c) glass ceiling d) balanced scorecard

a) reasonable accommodation

Jack, an HR Manager at Helium Inc., is starting the HR planning process. Which of the following should be his first step? a) reviewing the organization's strategic plans b) compliing HR planning forecasts c) assessing the the external and the internal workforce d) developing HR staffing plans and actions

a) reviewing the organization's strategic plans

Cost per hire is classified as a _______ of human resources a) staffing metric b) compensation metric c) training metric d) development metric

a) staffing metric

Charu, and efficient waitress at a family restaurant, consistently gets low tips from customers. She announces that she is quitting her job to take another job at a newly opened casino. This best exemplifies____ a) voluntary turnover b) functional turnover c) involuntary turnover d) positive turnover

a) voluntary turnover

______ identifies a job's tasks, duties, and responsibilities a) organizational design b) a job description c) a job specification d) organizational architecture

b) a job description

______ occurs when making accommodations for individuals with disabilities imposes a significant difficulty or expense on an employer a) disparate impact b) an undue hardship c) an affirmative action d) summary dismissal

b) an undue hardship

According to Abraham Maslow, soon after a person has fulfilled his or her safety needs, he or she will strive to fulfill his or her _______ a) physiological needs b) belonging needs c) actualizations needs d) esteems needs

b) belonging needs

According to the Title VII of the Civil Rights Act of 1964, which of the following is considered illegal? a) discriminating against employees on the basis of their educational qualification b) discriminating against employees on the basis of their ethnicity c) discriminating against employees on the basis of their work experience d) discriminating against employees on the basis of their skill sets

b) discriminating against employees on the basis of their ethnicity

______ is the process whereby new ideas are generated that create value for an organization. a) onboarding b) innovation c) recruitment d) benchmarking

b) innovation

Which of the following statements is true of a job? a) it is the output that comes from the accomplishment of tasks b) it is grouping of tasks, duties, and responsibilities that constitutes the total work assignment for an employee c) it seldom changes until the accomplishment of tasks d) it refers to the intrinsic motivation necessary for task completion

b) it is grouping of tasks, duties, and responsibilities that constitutes the total work assignment for an employee

Which of the following is true of managers influence on and control over job characteristics and the characteristics of the people in an organization? a) managers can influence or control both job characteristics and the basic characteristics of people b) managers can influence or control job characteristics, but they usually cannot control the basic characteristics of people c) managers can influence or control the basic characteristics of people, but they can usually cannot control job characteristics d) managers can neither influence or control job characteristics nor can they control the basic characteristics of people

b) managers can influence or control job characteristics, but they usually cannot control the basic characteristics of people

Brooke left Mauve Inc. after working in the company for five years. On her last day at work, Lucas, the company's HR Manager, conducted an interview with brooke asking her to explain the reasons for leaving the organization. Brooke told Lucas that she did not see any career growth in the organization. After the interview, lucas summarized this information and communicated it with Brooke's manager. Which of the following types of interviews did Lucas conduct in this scenario? a) an appraisal interview b) a job interview c) an exit interview d) a stay interview

c) an exit interview

The _______ requires that employers verify the employment eligibility status of all employees, while not discriminating because of national origin or ethnic background. a) labor management relations act b) rehabilitation act c) immigration reform and control act d) older workers benefit protection act

c) immigration reform and control act

Which of the following is true of organizational culture? a) it generally varies across an organization b) it changes frequently over time c) it provides members of an organization with rules of behavior d) it is quickly established

c) it provides members of an organization with rules of behavior

Which of the following is typically the last step in the job analysis process? a) developing job descriptions and job specifications b) reviewing and compiling job analysis data c) maintaining and updating job descriptions and job specifications d) reviewing existing job documentation

c) maintaining and updating job descriptions and job specifications

Individuals who belong to the generational group of Generation Y are called _______ a) Igeners b) baby boomers c) millennials d) traditionalists

c) millennials

The gig economy is an economy where: a) most work is performed by a group of shareholders rather than paid employees b) work is carried out by a group of young workers who identify themselves as Generation Y workers. c) most work is performed by freelance workers rather than full-time employees d) work is divided into stages and each stage is completed by different core teams

c) most work is performed by freelance workers rather than full-time employees

The term ________ refers to the process of identifying a plan for the orderly replacement of key employees in an organization. a) outplacement b) job enrichment c) succession planning d) benchmarking

c) succession planning

Ongoing interest in the notion of pay equity is due to: a) the need to eliminate status-blind employment practices b) the increasing number of racial discrimination lawsuits c) the continuing gap between the earnings of women and men d) the increasing number of women in the workforce

c) the continuing gap between the earnings of women and men

which of the following sections of a job description is a concise statement of the typical responsibilities and components that make the job different from others a) the job specifications section b) the essential job function section c) the general summary section d) the identification section

c) the general summary section

which of the following statements is true of employee turnover? a) functional turnover occurs when key individuals of an organization leave b) job dissatisfaction is a common cause of involuntary turnover c) the turnover of poorly performing individuals is considered functional d) organizations have little to no control over involuntary turnover

c) the turnover of poorly performing individuals is considered functional

The ____ prohibits discrimination in terms, conditions, or privileges of employment against all individuals age 40 or older employed by organizations having 20 or more workers a) older workers benefit protection act b) rehabilitation act c) civil rights act d) age discrimination in employment act

d) age discrimination in employment act

Samuel an employee at BluClu is responsible for performing the job analysis process in his organization. He has introduced and communicated the job analysis process to all his managers. Which of the following will typically be Samuels next step? a) developing job descriptions and job specification b) maintaining and updating job descriptions and job specifications c) planning the job analysis d) conducting the job analysis

d) conducting the job analysis

The American with disabilities act is enforced by the ____ a) department of labor b) national labor relations board c) officially of federal contract compliance programs d) equal employment opportunity commission

d) equal employment opportunity commission

Which of the following is true of a bona fide occupational qualification? a) it provides a template that the HR department can use in selecting, training, and orienting prospective employees b) it provides a detailed description of routine work responsibilities for all employees in an organization c) it provides an exhaustive list of the desired traits and characteristics expected from prospective employees d) it provides a legitimate reason an employer can use to exclude persons on otherwise illegal bases of consideration

d) it provides a legitimate reason an employer can use to exclude persons on otherwise illegal bases of consideration

Which of the following statements is true of human resource management? a) it refers to auditing the finances of an organization b) it involves generating business by identifying potential customers and ensuring customer satisfaction c) it involves evaluating the external competition impacting an organization d) it refers to designing formal systems in an organization to manage human talent for accomplishing organizational goals

d) it refers to designing formal systems in an organization to manage human talent for accomplishing organizational goals.

In its most basic sense, _______ involves the positive feelings and evaluations individuals have about their employment a) emotional intelligence b) voluntary turnover c) due diligence d) job satisfaction

d) job satisfaction

Susan alleges that her job application was rejected by Bob and Ben Inc. because of her ethnicity. To establish that she was discriminated against based on her ethnicity and file suit against the company, Susan must: a) develop and present an affirmative action plan b) prove that Bob and Ben Inc. engages in status-blind employment decisions c) conduct due diligence d) satisfy the burden of proof

d) satisfy the burden of proof

Which of the following best defines the term effectiveness? a) the degree to which operations are carried out in the least possible time b) the ability of a program, project, or task to withstand and overcome harsh or unforeseen conditions c) the degree to which operations are carried out in an economical manner d) the ability of a program, project, or task to produce a specific desired effect or result that can be measured

d) the ability of a program, project, or task to produce a specific desired effect or result that can be measured