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________ language tends to be accusatory and abstract.​ a. ​You b. ​They c. ​We d. ​Me e. ​I

You

"When you said my idea was stupid, I felt hurt" is an example of ________ language.​ a. ​You b. ​I c. ​They d. ​We e. ​Me

I

To take responsibility for your own feelings, rely on ________ language. a. ​We b. ​They c. ​You d. ​I e. ​Me

I

Using the Ladder of Abstraction, place the following connected words from most abstract to concrete: novels, To Kill a Mockingbird, information, books, publications, Pulitzer Price Winning Novel To Kill a Mockingbird, Pulitzer Price Winning Novels, novels, books, publications, information publications, information, novels, books, To Kill a Mockingbird, Pulitzer Prize Winning Novels information, publications, books, novels, Pulitzer Price Winning Novels, To Kill a Mockingbird To Kill a Mockingbird, novels, Pulitzer Prize Winning Novels, books, publications, information

To Kill a Mockingbird, novels, Pulitzer Prize Winning Novels, books, publications, information

Although words don't mean exactly the same thing to everyone, within a culture many symbols have an agreed-upon range of meanings.​ True False

True

For the most part, we're not conscious of the rules that guide how, when, where, and with whom we communicate about various things.​ True False

True

Language can change culture by naming things in ways that alter understandings.​ True False

True

​Speech communities are not necessarily defined by geographic locations and boundaries. True False

True

Deborah Tannen argues in the article summarizing her book You Just Don't Understand, which of the followig is not true: Women seek to establish rapport with others while men like to report. Men seek solutions to problems while women seek to understand others. The conversational style of men is more competitive than that of women. The conversational style of women is the norm as they are better at interpreting nonverbal signals and have larger vocabularies than men.

The conversational style of women is the norm as they are better at interpreting nonverbal signals and have larger vocabularies than men.

Devin is surprised when his friend burps and belches after their dinner together. Devin says, "Burping and belching is so rude." Devin's perception of his friend's behavior is based on a(n) ________ rule.​ a. ​regulative b. ​constitutive c. ​comparative d. ​constructive e. ​intuitive

constitutive

Which of the following is NOT a constitutive rule of communication?​ a. ​Not turning off a cell phone before class starts is rude. b. ​Speaking on a cell phone during a movie is inconsiderate. c. ​Using ALL CAPS in e-mails comes across as "shouting." d. ​Wearing a suit is essential to demonstrating professionalism. e. ​Business emails must be answered within 24 hours.

​Business emails must be answered within 24 hours.

According to Mead, because of the ________, we can set goals for becoming the person we want to be.​ a. ​Me b. ​affective self c. ​I d. ​true self e. ​symbolic self

​Me

Which of the following is NOT a regulative rule of interpersonal communication?​ a. ​Don't speak with your mouth full. b. ​You should not speak when others are speaking. c. ​Speaking is a way to show you care about issues. d. ​Only speak when called upon. e. ​When the other person pauses, it's your turn to speak.

​Speaking is a way to show you care about issues

What does it mean for language to be ambiguous?​ a. ​The meanings of words are not clear-cut. b. ​Words are not concrete or tangible. c. ​Words are not intrinsically connected to what they represent. d. ​The meanings of words remain stable over time. e. ​People generally agree on what words mean.

​The meanings of words are not clear-cut.

In general, masculine-gender speech communities follow this communication rule:​ a. ​Use talk cooperatively. b. ​Include others in conversations. c. ​Be expressive. d. ​Use talk to accomplish practical goals. e. ​Show caring through speaking.

​Use talk to accomplish practical goals.

Communication rules tell us:​ a. ​how to interpret others' communication. b. ​none of these. c. ​what to say. d. ​all of these. e. ​when to speak.

​all of these.

Symbols are:​ a. ​ambiguous, abstract, and attributive. b. ​arbitrary, ambiguous, and abstract. c. ​analytical, arbitrary, and ambiguous. d. ​attributive, analytical, and arbitrary. e. ​abstract, attributive, and analytical.

​arbitrary, ambiguous, and abstract.

The French word "rue" and the American word "road" mean the same thing in their respective cultures. These different symbols used for the same thing remind us that language is:​ a. ​arbitrary. b. ​ambiguous. c. ​objective. d. ​abstract. e. ​inherent.

​arbitrary.

Which type of rule specifies how to interpret different kinds of communication?​ a. ​constitutive b. ​comparative c. ​regulative d. ​constructive e. ​intuitive

​constitutive

The five symbolic abilities described in your textbook are.​ a. ​definition, punctuation, interpretation, subjectivity, and self-concept b. ​definition, evaluation, organization, hypothetical thought, self-reflection c. ​clarification, understanding, restructuring, continuity, and closure d. ​circular, rectangular, oval, triangular, and octagonal e. ​I, Me, We, She, and He

​definition, evaluation, organization, hypothetical thought, self-reflection

"One day, I won't have to worry about being single. One day, I'll be married." These statements illustrate how symbols allow for:​ a. ​loaded language. b. ​arbitrary thought. c. ​symbolic evaluation. d. ​hypothetical thought. e. ​symbolic organization.

​hypothetical thought.

Which technique involves reminding ourselves that our evaluations of people apply only to specific times and circumstances?​ a. ​indexing b. ​monitoring c. ​loading d. ​abstracting e. ​totalizing

​indexing

The theory of linguistic determinism states that:​ a. ​language determines who we associate with. b. ​language determines what we can perceive and think. c. ​we are predestined to speak a certain language. d. ​the rules of language are clearly defined across situations. e. ​linguists are the only ones who can develop language.

​language determines what we can perceive and think.

The wife nags at her husband because he constantly withdraws from her. The husband withdraws, because he feels that his wife is nagging all the time. The difference between how the husband and wife see their communication behaviors is due to differences in:​ a. ​constitutive rules. b. ​regulative rules. c. ​punctuation. d. ​abstraction. e. ​ambiguity.

​punctuation.

Hate speech is language that:​ a. ​strongly slants perceptions and meanings. b. ​defines someone in terms of the characteristics of a group. c. ​radically dehumanizes members of a particular group. d. ​highlights people's flaws and downplays their good qualities. e. ​is laden with values rather than being objective.

​radically dehumanizes members of a particular group.

Some couples have a rule that prohibits the adults from arguing in front of their children. This requirement is a(n) ________ rule.​ a. ​comparative b. ​intuitive c. ​constructive d. ​regulative e. ​constitutive

​regulative

Which rules specify when, how, where, and with whom to talk about certain things?​ a. ​constructive b. ​comparative c. ​regulative d. ​constitutive e. ​intuitive

​regulative

A cornerstone of effective interpersonal communication skills is: a. ​clearly telling others when their feelings are unacceptable or inappropriate. b. ​making certain to abide by the rules of all speech communities. c. ​assuming an understanding of how others feel and think. d. ​ensuring that we give responsibility to the speaker for how we feel. e. ​respecting what others say about what they feel and think.

​respecting what others say about what they feel and think.

When we respond to a person as if one label totally represents who that person is, we are:​ a. ​totalizing. b. ​loading. c. ​determining. d. ​abstracting. e. ​monitoring.

​totalizing.

Gerda is really upset and she feels like throwing a temper tantrum, even though she's twenty years old. Disregarding the social inappropriateness of her behavior, Gerda beats a door and then kicks it while in a public area. In this instance, Gerda's behavior was motivated by which aspect of herself? ​ a. ​affective self b. ​true self c. ​symbolic self d. ​Me e. ​I

​true self


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