IEM 3403 Project Management Chapter 1, 2 test

Explain the difference between a "Project Manager" and a "Project Champion". Provide and briefly discuss two differences.

a project manager prefers to work in groups and is willing to takes risks where as a project champion prefers to work individually and tries to test everything. a project manager seeks for what is possible and the project champion seeks perfection

project management is designed to overcome the ____________ gaps between the various levels of management a. class or prestige b. marketing c. marketing and engineering d. executive e. none of the above

a. class or prestige

organizational complexities are increasing because of: a. increasing technologies b. less money invested into R&D c. lengthening of product life cycles d. all of the above e. b and c only

a. increasing technologies

line managers generally manage _______________ projects. a. individual b. staff c. special d. matrix e. any of the above

a. individual

successful project management is often based upon how well the _____________ keeps his/her promises to the project. a. line manager b. functional employee c. project sponsor d. customer interface e. all of the above

a. line manager

proper implementation of project management allows decisions to be: a. made at a lower level in the organization b. made by committees rather than individuals c. more time-consuming d. all of the above e. b and c only

a. made at a lower level in the organization

the best way to minimize project risk is to: a. perform better planning b. select a project manager who has advanced degrees c. select a project manager who is a technical expert d. have a senior executive assigned as the sponsor e. implement a project management cost control system

a. perform better planning

broadly speaking, effective project management requires an understanding of which three major areas? a. quantitative tools, organizational behavior, organizational structures b. quantitative tools, marketing, working with people c. customer relations, planning skills, cost control d. managing your customer, employee relations, scheduling e. scheduling techniques, wage and salary administration, organizational behavior

a. quantitative tools, organizational behavior, organizational structures

what type of academic integrity sanction level would be assigned for unauthorized collaboration on a homework assignment (accounting for 2% of the final grade)? a. receive a "Zero" or "F" on an assignment b. receive an "F!" for the class c. dismissal from the university d. none of the above

a. receive a "Zero" or "F" on an assignment

what is the academic integrity sanction level outcome for cheating on a major exam (worth more than 10% of the final grade)? a. receive an "F!" for the class b. receive a "Zero" or "F" for an exam only c. admonition if this is a first offense d. none of the above

a. receive an "F!" for the class

at remote locations, functional employees take take technical direction from the project manager. this situation would also exist at the home office for: a. tiger team projects b. matrix projects c. projects in the manufacturing life cycle phase d. all of the above e. b and c only

a. tiger team projects

project management may be detrimental if: a. project priorities disrupt the ongoing business b. competition for project talent disrupts the ongoing business c. long-range planning is disrupted because of short-term projects d. shifting people from project hinders their growth and development within their field of specialization e. all of the above

e. all of the above

the role of the executive sponsor is to help the project manager. this help includes: a. priority setting b. assistance in conflict resolution c. development of the master project plan d. setting proper project objectives e. all of the above

e. all of the above

the reporting level of the project manager is often dependent upon: a. the dollar value of the project b. who the customer is c. the risk to the company d. whether the organization is project- or non-project-driven e. all of the above are possible

e. all of the above are possible

company resources generally include all of the following except: a. money b. people c. equipment and facilities d. information and technology e. all of the above are resources

e. all of the above are resources

a typical short - term project would be: a. three months b. six months c. one year d. less than two years e. dependent on the company and/or industry

e. dependent on the company and/or industry

once the academic integrity resolution hearing is complete and after receiving an official email from the academic integrity coordinator, how many days does the student have to contact the OSU academic affairs office to formally request an appeal? a. twenty days b. seven school days c. seven calendar days d. five school days

b. seven school days

projects accomplished by one organization units are ______________ projects. a. individual b. staff c. special d. matrix e. any of the above

b. staff

the primary advantage of systems is the _______________ effect. a. profitability b. synergistic c. extended d. resource-reduction e. all of the above

b. synergistic

under most situations, functional employees that are assigned to a project take their technical direction from: a. the project manager b. their line manager c. the project sponsor d. the customer's in house representative e. all of the above

b. their line manager

which type of projects generally possess highly detailed levels of planning? a. in house R&D b. management information systems c. aerospace/defense/construction d. pure engineering e. all of the above

c. aerospace/defense/construction

historically, companies that have restructured for better project management have____________ tasks and must compete in a __________ environment. a. complex, static b. complex, dynamic c. complex, static or dynamic d. simple, dynamic e. simple, static

c. complex, static or dynamic

in project management, the need for interpersonal skills increases when the operational environment becomes _______________ and the type of tasks becomes ___________. a. dynamic, simple b. static, simple c. dynamic, complex d. static, complex e. static, multifunctional

c. dynamic, complex

how many days does the student have to contact the instructor after receiving an academic integrity form a to schedule the initial academic integrity resolution hearing? a. no less than five or no more than twenty days b. seven school days c. five school days d. five calendar days

c. five school days

setting a project selection criteria and establishing project priorities is the responsibility of: a. the project manager b. line manager c. senior management d. customers e. all of the above

c. senior management

maturity in project management is the implementation of a (an) _______________ such that there exists a high likelihood of repeated success: a. executive champion b. executive sponsor c. standard methodology d. policy and procedure manual e. none of the above

c. standard methodology

improper project administrative planning can create a situation that requires: a. a continuous revision and/or establishment of company and/or project policies, procedures, and directives b. a continuous shifting in organizational responsibility and possible unnecessary restructuring c. a need for additional staff to support new knowledge and new skill requirements d. all of the above e. a and b only

d. a and b only

Factor(s) that appear to accelerate the acceptance of project management include: a. TQM b. concurrent engineering c. empowerment d. all of the above e. a and c only

d. all of the above

in the situation of a degree revocation, the investigating official will notify the graduate in writing of the pending allegation against him or her, possibility of revocation of his/her degree, the placement of a transcript hold, and the formation of a review committee to conduct a formal inquiry into the allegation. the written notice will include: a. the alleged violation of academic integrity committed by the graduate b. the information supporting the allegation c. the identities of the review committee members d. all of the above

d. all of the above

non-project-drivin organizations are characterized by: a. a minimum number of projects b. decision delays because of the vertical chain of command c. more approvals being required d. all of the above e. a and c only

d. all of the above

successful project management can be defined as achieving project objectives: a. within time b. within cost c. at the desired performance/technology level d. all of the above e. a and b only

d. all of the above

absolute factors that describe conditions that alternatives must meet are called: a. objectives b. requirements c. selection criteria d. constraints e. none of the above

d. constraints

forces that lead executives to the recognition for the need for project management are called: a. imperative forces b. leading indicators c. forces of expectation d. driving forces e. perception factors

d. driving forces

historically, project management resided only in _______________. a. computer industries b. health care industries c. non-project-driven industries d. project-driven industries e. hybrid industries

d. project-driven industries

project management is designed to be: a. a unity of command methodology b. a methodology with maximum authority resting with the project manager c. a methodology with maximum responsibility resting with the project manager d. shared accountability between project and line managers e. none of the above

d. shared accountability between project and line managers

a new outcome from the academic integrity resolution meeting is an "admonition". which one of the outcomes below is NOT a decision for an admonition a. plagiarism/copying of work that constitutes less than 10% of the final grade b. unauthorized collaboration on homework assignments, less than 10% of the final grade c. plagiarism/copying of work that is deemed a minor violation and a first offense d. unauthorized collaboration on homework assignments, greater than 10% of the final grate and a first offense

d. unauthorized collaboration on homework assignments, greater than 10% of the final grate and a first offense

who is allowed to assist you at the OSU academic integrity appeals panel hearing? a. no one can assist you b. you can have up to three individuals assist you at the hearing c. you are allowed one person that can speak on your behalf d. you are allowed one person that can accompany you but has no ability to interact with the appeals panel

d. you are allowed one person that can accompany you but has no ability to interact with the appeals panel

the tip of the iceberg syndrome

delegation of authority to project manager, executive meddling, lack of understanding how project management should work, lack of training in communications

the boundaries of systems, programs, and projects were first defined by: a. military organizations b. government agencies c. construction companies d. all of the above e. a and b only

e. a and b only

project management restructuring may be beneficial in that it permits companies to: a. accomplish tasks that could not be handles effectively by the traditional structure b. eliminate executive involvement in projects c. accomplish one - time activities with minimal organizational disruption d. all of the above e. a and c only

e. a and c only

A project is a series of activities and tasks that: a. have a specific objective b. have defined start and end dates c. have runding limits d. consumes resources e. all of the above

e. all of the above

executives are often reluctant to properly support project management because: a. of the authority that must be delegated downward b. of the decision-making that must be delegated downward c. of a fear of losing control of resources d. of a poor understanding of project management e. all of the above

e. all of the above

formal project management may be required if: a. the activities are complex b. cross-functional integration is required c. the environment is dynamic d. the constraints are tight e. all of the above

e. all of the above

improper project management can result in: a. decreased profits b. late introduction of new products into the marketplace c. an inability to cope with new technology d. increased labor requirements e. all of the above

e. all of the above

in which type of projects do organizations generally have a poor cost monitoring/control system? a. in house R&D b. small construction c. management information systems d. pure engineering e. all of the above

e. all of the above

Name and briefly describe one of the five questions you must ask yourself to determine if formal project management is necessary.

Are the jobs complex? this could be asked if there are different types of jobs that having more than one part to them

In the library assignment you were asked to find out about PMBOK. Name and briefly explain one of the 10 PMBOK areas. Who created PMBOK and why was the project management body of knowledge developed?

Project Integration Management is the knowledge area that involves holding the overall project together and coordinating it properly. ISE created PMBOK and it was a guide that covers the standards and best applications for the project management field

according to the most current OSU Academic Integrity Policy name the types of punishment outcomes that a student can receive for academic dishonesty in class? a. admonition, Fine #1, Fine #2, and Fine #3 b. admonition, sanction 1, sanction 2, and sanction 3 c. admontion, sanction a, sanction b, and sanction c d. admonition, violation 1, violation 2, and violation 3

b. admonition, sanction 1, sanction 2, and sanction 3

a benefit of project management is the __________ identification of problems so that _____________ can follow. a. rapid, executive involvement b. early, corrective action c. untimely, contingency plans d. executive, project replanning e. rapid, customer notification

b. early, corrective action

how can you remove the "!" from your transcript if you have a sanction level of an "F!" for a class? a. simply drop the class b. go to the OSU academic affairs website and successfully complete the academic integrity education program c. make an appointment with the academic affairs coordinator for an in-office interview and pass an oral test d. contact the registrar's office and request an appeal to have your first "!" removed from your transcript

b. go to the OSU academic affairs website and successfully complete the academic integrity education program

according to john kenneth galbraith, as technology increases, the commitment of time and money becomes: a. easier to do b. inflexible c. easier to find d. more difficult to manage e. an executive responsibility

b. inflexible

as organizations mature in project management, emphasis is placed on ________________ project management. a. formalized b. informal c. communication-free d. customer-led e. none of the above

b. informal

determining who will do the work, where the work will be done, and how the work will be done is most often the responsibility of the: a. project manager b. line manager c. senior levels of management d. customer interface e. all of the above

b. line manager

which individual has to cope most frequently with an unplanned absence of resources, break down of resources, loss of resources, and turnover of personnel? a. project manager b. line manager c. senior management/sponsor d. customer interface e. all of the above

b. line manager

in the iem 3403 class, should a student use solution keys obtained from other unauthorized sources to answer their homework problems? a. yes b. no

b. no

should students in the iem 3403 class use exams found outside the class to review for exams? a. yes b. no

b. no

In the iem 3403 class this semester, what is the policy (Academic Integrity) on working together and sharing on homework assignments? a. Students are NOT allowed to work together on homework for the iem 3403 class b. students are allowed to work together in teams of four people, but you are NOT allowed to collaborate with other students outside the team c. students are allowed to work together in teams of four people and are allowed to collaborate with other class members if they are listed as collaborators on the homework assignment d. none of the above

c. students are allowed to work together in teams of four people and are allowed to collaborate with other class members if they are listed as collaborators on the homework assignment

which is NOT a decision from the academic integrity panel for the student's alleged violation a. the student is found not responsible for a violation of academic integrity b. the student is found responsible for a violation of academic integrity and the sanction is appropriate c. the student is immediately dismissed from OSU for any violent act of academic dishonesty d. the student is found responsible for a violation of academic integrity and the sanction is not appropriate. the panel may uphold, increase, or decrease the sanction

c. the student is immediately dismissed from OSU for any violent act of academic dishonesty

Theoretically, project management should work best if the project manager: a. is the highest salaried individual on the project team b. has complete authority over all assigned resources c. views the line managers as peers d. views the line managers as subordinates e. reports higher up on the chain of command than the line managers

c. views the line managers as peers

what are some secondary factors and some examples

customer reference: they write a case study strategic alignment: the rise of Toyota financial success: Harlan Sanders (the founder of KFC)

the stool for success in project management has three legs. these legs include the: a. project manager, customer, and senior management b. project manager, line manager, and functional employees c. executive sponsor, functional employees, and the project manager d. the project manager, the project manager's sponsor, and the customer's project sponsor e. none of the above

e. none of the above

which of the following administrative promises can a project manager make to functional employees who are still attached administratively to their line managers? a. salary increases b. promotion in grade c. overtime pay d. added responsibility on the project e. none of the above

e. none of the above

there are major differences between project managers and project champions. Project managers will _______________ whereas project champions will ____________. a. prefer working individually, prefer to work in groups b. seek perfection, seek what is possible c. manage things, manage people d. seek to exceed objectives, seek to meet objectives e. take risks, avoid risks by testing everything

e. take risks, avoid risks by testing everything

below is a three legged stool from Kerzner's textbook

left leg: project manager middle leg: line manager right leg: project sponsor top of stool: organizational structure, organizational behavior, and tools and techniques

Fill in the blanks below on the diagram from Kerzner's textbook indicating a pictorial representation of traditional project management the way it was understood in the past:

left: time right: cost middle: resources bottom: performance/technology