IGCSE Travel and Tourism Unit 1

What is a Domestic Tourist

taking holidays and trips in your own country

What is the Travel and Tourism industry?

the mix of businesses and agencies who work together to serve the needs of people who travel

What is tourism?

the temporary movement of people to destinations outside their normal places of work and residence and the activities during their stay in those destinations

What are Travel agents?

these are people who provide expert advice, arrange and book trips, excursions and package holidays or individual components to book holidays for customers on behalf of tour operators and advise customers on the type of and availability of holidays.

Inbound Tour Operators

these companies provide for overseas tourists who want to travel to the UK, e.g. Pathfinders, GTI Travel

Domestic Tour Operators

these companies put together UK holidays for people living in the UK, e.g. Shearings, Haven Holidays.

Outbound Tour Operators

these companies put together holidays for UK residents wanting to go on holiday overseas, e.g. Thompson Holidays, Thomas Cook

Outbound tourism

travelling to a different country for a visit or holiday

what is a VFR tourist?

visiting friends and relatives

Inbound tourism

visitors from overseas coming into the country

What is an international tourist?

when people from overseas visit your country

What are the forms of Business tourism?

1. meetings - bringing people together to exchange information 2. incentives - travel as a reward for employees 3. conferences - multi day events of at least 100 delegates for the purpose of exchanging information 4. exhibitions - bringing people together to view products

Purpose built attraction

A man-made attraction that has been built to attract tourists

Natural attraction

A natural feature of the environment that is interesting to tourists. Some natural areas have been built to help protect the environment.

Self-Catering Accommodation

Accommodation which includes a kitchen so you can cook for yourself.

Serviced Accommodation

Accommodation with facilities and services that can be included in the price of a room e.g. housekeeping, meals, concierge, room service, gym and entertainment.

Heritage attractions

Attractions associated with history and/or culture.

What are tour operators?

Companies that organise package holidays.

How do we classify tourists?

Domestic vs International Leisure vs Business vs VFR Overnight vs Day trippers

Regional transport (specific regions in a country)

Local transport that covers large areas or specific regions In the country. Tourists may use regional transport to get around their destination and to visit other local attractions in the region.

Road

Most domestic tourism takes place using road transport. People taking day trips usually go by car. Coach Holiday companies also plan their holidays using major road routes. Holiday makers can book the coach to travel from home to their destination

Online Travel Services.

Some travel agencies now operate only on the internet to save costs of running a high street shop.

Non-serviced Accommodation (room only)

The product is accommodation only e.g. bed. Additional facilities may be available like tea and coffee making.

Air

This is the fastest way to travel long distances and is provided by lots of different airlines. Some offer domestic routes (inside the country) and most offer international routes (to different countries).

Global / International transport

Transport networks that travel outside country borders to connect to international destinations.

National Transport

Transport that can get someone from one part of the country to another. National transport networks are often used for domestic tourism and business tourism.

What are the sub-sectors of the T&T industry?

Transportation Attractions Accommodation and Catering Tourism Information and Guiding services Tour operators Travel Agents

Sea

Travel by ferry is an important form of transport; around one in seven visits to the UK are made by ferry. The main routes to the UK run from the south coast ports to France.Passengers can travel by foot but normally they arrive by car or coach. Due to Airline improving, ferry companies have has to improve the quality of products and services they provide. Most offer a range of food, entertainment, accommodation for journeys over 2 hours and shopping facilities.

Business travel

Travel for work or professional purposes

Specialist travel

Travel which offers the kind of experience the customer wants

Rail

Travelling by rail is a popular form of transport for both long and short journeys. Train stations are found in central locations that link regional (one area), national (the whole country) and international (across different countries) rail networks. Popular routes are usually between major cities and will run often, and most at high speeds.

Leisure travel

Travelling to relax and enjoy yourself, outside of work hours.