Interpersonal Communication Ch. 1-6 Practice Questions

statements that have the effect of canceling the thought that precedes them are

"but" statements

which of the following characterizes transactional communication

-communication must be sent through a channel -communication involves communicators' occupying different but overlapping environments -we may be receiving and responding to messages from another person at the same time that she or he is receiving and responding to us -noise may be both physical and psychological

Which of the following are nonverbal signals that indicate a speaker has finished talking and is ready to yield to a listener?

a drop in vocal pitch or loudness

culture is______

a matter of perspective and definition the language, values, and beliefs people share and learn the traditions and customs people share and learn

saying 'you look nice' instead of 'that color of dress looks good on you' is an example of_________

abstracting

Observers rely more on women's nonverbal behavioral cues to their social position, whereas men are rated more on their

attire

the fallacy of overgeneralization___________

bases a belief on a limited amount of evidence

being open-minded means_____

being able to set aside your beliefs and consider those of someone else

tendencies that distort perceptions include

being influenced by the obvious

which of the following is not true about identity management in computer-mediated communication

cmc is not as effective for identity management as face-to-face communication

seeking information that conforms to an existing self-concept is called______

cognitive conservation

When Russ gives Joel 'the finger', he is using a nonverbal cue known as a(n) ____________.

emblem

To solve confusion that surrounds e-mail messages, correspondents have developed _________ that simulate the nonverbal dimensions of a message.

emoticons and smileys

The effect of an attractive room on the people working in it is an example of which type of nonverbal communication?

environment

the fact that college students who have been enrolled in debate class tend to become more verbally aggressive than those who have not is related to which communication concept

environment

which is true of communication

everyone does it

arguments often result when we label out inferences as________

facts

Chronemics is the study of how humans use colour.

false

Decades of research have revealed that there are some reliable clues that consistently indicate someone is lying.

false

In same-sex conversations, men use more questions and personal pronouns; women use more directives and interruptions.

false

To be labelled nonverbal communication, a gesture must be intentional.

false

a common theme in all-male talk is a feeling of empathy and understanding; the most common theme in all-girl talk is appreciation of the practical value of conversation

false

according to your text, intercultural communication occurs every time people from different cultures interact

false

being rushed, tired, or disturbed by some other matters are not adequate reasons for postponing the sharing of a feeling

false

biological sex can be more of an influence than psychological gender

false

collectivist cultures, in comparison to individualistic cultures, tend to tolerate conflict easily

false

competent communicators should be able to handle any situation with complete confidence and skill

false

despite their differences, canadians and amaericans share very similar views on the relative status of men and women

false

face management is something this is necessary only in actual face-to-face encounters

false

generalizations are always wrong because they always lead to stereotypes

false

gesturing has little bearing on persuasiveness

false

it is best to express our emotions spontaneously and completely in all circumstances

false

low self-monitors are usually better at hiding their deception than communicators who are more aware

false

marshall mcluhan's "global village" metaphor suggests that the world's cultures are becoming increasingly disconnected and independent

false

most nonverbal messages are carefully chosen and consciously sent

false

powerful speech is more likely to get desired results regardless of the country in which it is used

false

research cited in the text showed that perceptions of pictures were not significantly influenced by the mood of the perceptor

false

research has shown that there is no correlation between the degree or empathy an individual exhibits and his or tendency to commit

false

research suggests that communication competences is an inborn rather than a learned characteristic

false

self-imposed self fulfilling prophecies influence behavior in a much more significant way than those imposed by other people

false

the text clearly indicates that high self-monitoring is better than low self-monitoring

false

a discernible response to a message is

feedback

post-WWII americans attend _____ club meetings, family dinners, and social gatherings with friends than pre-WWII americans

fewer

social comparison allows us to decide____

if we are superior or inferior to others if we are the same of different from others

which characteristics apply to interpersonal communication

intentional or not intentional impossible not to communicate irreversible unrepeatable

in the statement, 'mekelle is a good student' the word that is troublesome due to static evaluation is

is

in which culture are people more likely to avoid saying "no"?

japanese

which statement dos not contain powerless language

let's meet for lunch tomorrow

problems that arise when we speak too generally are solved by

making behavioral descriptions

the idea that it is often necessary to negotiate a shared meaning in order for satisfying communication to occur relates to chick characteristic of the communication model

meanings exist in and among people

equivocal language refers to the fact that words have_______

more than one commonly accepted definition

which of the following is an accurate statement about communication

much communication is unintentional

kim thinks her roommate julie's constant cleaning is obsessive, and julie thinks that kim is a slob. kim and julie are experiencing a clashing of

narratives

one of the most significant factors influencing emotional expression is_______

on the individualism-collectivism spectrum

empathy requires_____

open-mindedness imagination commitment

Which of the following is not included in the term kinesics?

paralanguage

The conclusion that can be drawn from the study of comfortable conversation distance, which found that happily married couples stood 28.5 cm apart and unhappy ones stood 37 cm apart, is _____________.

personal space bubbles vary in size according to the person we're with

empathy consists of_____

perspective taking emotional contagion concern

perceptual schema includes which constructs

physical and role interaction psychological

social scientists generally agree that _____ are components of emotions

physiological changes, non verbal reactions, cognitive interpretations, and verbal expression

louis has a bad cold. his head feels stuffy and his body aches. he is having trouble with which of the following influences on perception

physiological influences

euphemisms are

pleasant words substituted for blunt ones

the rules that tell us which interpretation of a message is appropriate in a given context are

pragmatic

Paralanguage includes the vocal qualities of __________.

rate and pitch disfluencies and pauses tone and volume

two concepts that describe how interaction shapes the way individuals view themselves are _______

reflected appraisal and social comparison

which factor(s) are leading us toward a "global village"

relatively cheap transportation advances in communication technology economic integration

we notice a dripping faucet because of which factor of attention

repetition

crying can be helpful because it______

rids the body of chemicals caused by stress

low-context cultures tend to value and emphasize

straight talk and assertiveness

communication is more effective when the communicator_______

takes responsibility for making the message clearly useful to the listener

Research by Berger and diBattista showed that when communicators gave directions that weren't followed, in their second attempt they would

talk louder

what we choose to pay attention to is influenced by_______

the intensity of the stimulus contrast or change in the stimulus our motives our emotional state

the term fred casmir uses to refer to "a unique relationship shard by two or more people" when some degree of personal contact has been established is

third culture

according to the rational-emotive approach______

to change our feelings we need to change our beliefs

Which of the following conclusions can be reached from the study showing those touched lightly on the arm were 70 per cent more likely to sign a petition?

touch increases compliance

As people become more intimate, their accuracy in detecting lies declines.

true

As we get to know more about people and like them, we start to regard them as better looking.

true

Differences between the way men and women speak are determined by a wide variety of factors that may have little or nothing to do with biological sex

true

Robert Plutchik developed the 'emotion wheel' to illustrate the relationships between the eight primary emotions and the many combinations of mixed emotions.

true

Succinctness is most extreme in cultures where silence is valued.

true

a group of senior executives cite lack of interpersonal communication skills as a deficit in today's workforce

true

a high-context culture relies heavily on nonverbal cues to maintain social harmony

true

care for extended family before self is typical of collectivist cultures

true

communication is not something people do to one another, but a process in which they create a relationship by interacting with each other

true

cultures with low power distance are not surprised or offended when children ask, "why?"

true

effective communication can satisfy identity needs

true

even positive qualities such as self-monitoring and cognitive complexity can be ineffective when carried to excess

true

failure to express emotions plays a part in physical as well as mental health

true

from a quantitative perspective, the terms 'dyadic communication' and 'interpersonal communication' are interchangable

true

high-context cultures rely more on nonverbal cues than do low-context cultures

true

in scientific jargon, any interference with communication is termed noise

true

low self-monitors express their thoughts and feelings without paying much attention to the impression they are creating

true

nonverbal communication is best defined as "messages expressed by nonlinguistic means"

true

pearson's research on long-term happy marriages asserts that one key to a happy marriage is to tell yourself and others that you have one and then behave as though you do

true

perception checking is a tool to help us understand others accurately instead of assuming that our first interpretation is correct

true

research shows that linguistic differences are often more a function of gender roles than the speaker's biological sex

true

research suggests that typical dyads can interpret and explain 25 to 50 percent of each other's behavior accurately

true

self-serving bias is the term used by social scientists to label our tendency to judge ourselves in the most generous terms possible

true

the text suggests that the best way to clarify a speaker's message is to paraphrase the speaker's message

true

the transactional nature of communication suggests that communicators who are personally effective may not always be relationally successful

true

when an instructor sees a group of students on the first day of class as motivated and interested in learning, he or she is generalizing

true

when others suffer, we often blame the problem on their personal qualities; when we're the victims we find explanations outside ourselves

true

while it's possible to avoid verbal communication, it's impossible to stop sending nonverbal messages

true

while language may shape thoughts and behavior, it doesn't dominate them absolutely

true

words are arbitrary symbols that have no meaning in themselves

true

high context cultures tend to

value and emphasize subtle, often nonverbal cutes to maintain social harmony

rather than focus on who stated a conflict, it might be more productive to ask

what can we do to make things better

significant others are those people______

whose evaluations are especially influential to us