Interpersonal Communication Final Exam
This is a communications course.
False
Unlike verbal communication, nonverbal communication is free from ambiguity.
False
Vocalic messages are classed as verbal rather than nonverbal communication.
False
Lorenzo has a severe fear of spiders that he has never told anyone about. Which of the following Johari window panes would this piece of information fall into?
Hidden
Stating "The dog was this little!" while using your hands to indicate its size is an example of what?
Illustrator
The degree to which people in a society are integrated into groups is which of Hofstede's dimensions?
Individualism/Collectivism
At a party, Joe told a sexist joke to Kayla. Kayla was offended and Joe apologized. The next time Kayla saw Joe, she remembered he was the one who told the inappropriate joke. This is an example of which principle of interpersonal communication?
Interpersonal communication is irreversible.
For individuals to have the ability to accept or reject a persuasive attempt, the persuasive attempt must occur under what condition?
It must occur in an atmosphere of free choice.
The study of body movement, including facial expressions, in communication is known as what?
Kinesics
The three-key component of communication competence are:
Knowledge, skill, and motivation
Marcellina and Jerry have worked hard to keep their relationship from going stale while at the same time repeating familiar patterns. They have successfully resolved which dialectical tension?
Novelty-predictability
You are uncomfortable when your friend begins sharing everything about her personal life with you. You are struggling with which dialectic tension?
Openness-Closedness
What are the three main types of interpersonal attraction?
Physical, Social, Task
John was moving into a new apartment so he asked for friends' help. A month later, one of his friends asked to borrow John's truck. John felt obligated because of the rule of:
Reciprocity
A well-liked teacher can influence students because students admire her. This is an example of which kind of power?
Referent
What is the main difference between self-concept and self-esteem?
Self-concept is your total beliefs about yourself, while self-esteem is how you feel about yourself.
Starting a relationship with someone because you think they are fun to hang out with is what type of attraction?
Social
Choose the correct reference format for the following source that you retrieved from an online journal (assume all are double spaced and have a hanging indent):
Swan, J. T., Rail, D. Q., & Bushcombe, M. N. (1995). Students and the problem of entitlement. Social Work and Research, 68(2), 127-137. http://doi.org/10.1037/swr/127
Other than having knowledge and skills, what do you need to have in order to achieve communication competence?
The desire to be able to communicate effectively
A relationship can be defined as a connection between two individuals that results in mutual interaction with the intent of achieving shared meaning.
True
Attractiveness is affected by culture.
True
Breadth of disclosure refers to the variety of topics individuals are willing to discuss with others.
True
Effective personal communication is concerned with an individual's attainment of a desired personal outcome.
True
Fear appeals emphasize the negative consequences of failing to comply with a requested behavior.
True
Interpersonal communication consists of both content and relational components.
True
Low aggression is characterized by yelling, crying, refusing to talk, or stomping out of the room.
True
Many people do not use just one listening style, rather, they use a combination of different listening styles.
True
Meanings are in people not in words.
True
One's perceptions influence how one decides to listen.
True
Relational aggression begins in childhood and extends into the workplace
True
Self-monitoring is the ability to adapt one's self-presentation to the situation at hand.
True
The dark side of communication refers to negative communication exchanges that may contribute to dysfunctional interpersonal relationships.
True
The stages of friendships are similar to Knapp's stages of relationships.
True
Applying theoretical principles and concepts in an attempt to explain behaviors occuring in a specific communication context is an example of which core of intercultural communication competence?
Understanding
Which statement best describes the differences between self-concept and self-esteem?
When people introduce themselves as being excellent athletes, they are revealing their self-esteem. When they share with others that being an athlete is a big part of their identity, they are revealing their self concept
Interpersonal conflict occurs when people
all of the above
When Doug met Carrie, he was instantly interested in her and want to get to know her better. What did Doug experience?
attraction
The volunteer coordinator met with her staff, stating that they had a lot of work to do to "determine the most effective way to distribute their resources and manpower." What kind of language did the volunteer coordinator use?
biased language
individuals get married in the __________________ stage of coming together.
bonding
Social penetration theory is concerned with [1], the number of topics people talk about, and [2], the degree of intimacy about a topic.
breadth & depth
________________ is the nonverbal channel that describes how we use and perceive time.
chronemics
If you have the ability to remove rewards or to administer punishments, you have __________________ power.
coercive
Concerning the messages of the transactional model as discussed in class, [1] is our ability to accurately read and interpret the messages of others, and [2] is our ability to construct a message to send
decode & encode
While [1] refers to the meaning you'd find in a dictionary, [2] refers to the emotional meaning communicators give to a word.
denotation & connotation
Mo'Nique was having a horrible day in which everything that could go wrong, went wrong. That night she called her best friend who did what all good best friends do - she let her friend tell her about everything that went wrong, even if it took awhile. Mo'Nique had the opportunity to express her emotions concerning everything that went wrong. What type of conversation did the two friends utilize?
diatribe
Which friendship style is based on a deep connection, regardless of changing life circumstances?
discerning friendships
What type of conversation is characterized as a one-way, cooperative conversation used to transmit information from the sender to the receiver?
discourse
The degree to which an individual views the world from their culture's perspective while evaluating different cultures according to their culture's preconceptions resulting in feelings of dislike, mistrust, or hate for cultures deemed inferior is called what?
ethnocentrism
The tendency to see others and their behaviors through our own cultural filters, which often results in the belief that our own culture is better than any other is _____.
ethnocentrism
The terms mankind, manmade, and mailman are all examples of organizational jargon.
false
This is a communications course.
false
The study of touch communication is known as what?
haptics
Both of Jasmine's children rarely experience loneliness while enjoying higher levels of self-esteem. What kind of sibling relationship to Jasmine's children have with each other?
harmonious relationship
As described by the Johari window, information not known to others but known to you is the _______________ area.
hidden
Persuasion is ___________ while influence is __________.
intentional; unintentional
Nonverbal messages in which two communication partners share information through facial expressions, eye gaze, body language, etc. are characteristic of which type of communication?
interpersonal communication
When interacting with her mother, Frances continually closes her eyes when she speaks. This is an example of __________.
oculesics
Michelle and her friend squealing when Michelle says she's pregnant is an example of:
paralanguage
Transgressions occur when:
people violate rules in their relationship(s)
Jayce is an amazing architect. Her designs are innovative, drawing the attention and praise of many well-known professionals in the field. Claudia accepted an internship with Jayce. She hopes that working with Jayce will open many doors for her as she begins her career, especially when Jayce helps her network at next spring's conference. What kind of power does Jayce hold?
referent power
_______________________ includes revealing your biographical data, personal experiences, ideas, and feelings to someone else that they wouldn't already know.
self disclosure
What is the degree to which an individual views themselves as a good person, who deserves to be valued and respected called?
self-worth
________________________is the goal of our interpersonal communication.
shared meaning
Which of the following is NOT one of the destructive responses to jealousy?
signs of possession
When asked to define interpersonal communication (IPC), Xi indicated that IPC had to involve two people sending messages back and forth to each other. Which of the following approaches to defining IPC describes Xi's definition?
situational
The rule that we view a behavior as correct in a given situation to the degree that we see others performing it describes which weapon of influence?
social proof
Just as Mark took a bite of his sandwich, his wife asked him what time they had to leave for the airport. Mark held up all five fingers on his hand, and his wife replied, "great, that gives me time to run back to that bookstore we saw on the corner." Which function of nonverbal communication did Mark demonstrate?
substituting
Socially agreed upon representations of an event, action, person, object, or phenomenon is known as what?
symbol
A [1] is something that represents something else, while a [2] is the actual thing that is represented.
symbol & referent
When Marc didn't understand the information his professor communicated in class, Josephine explained the concept to him. This conversation focuses on __________ meaning.
the content level of
Communication is __________________, meaning it is a two-way process in which we are sender and receiver simultaneously.
transactional
According to Cutrona (1982), friendship is more important than romance in alleviating loneliness in the first year of college.
true
According to the transaction model of interpersonal communication, communicative exchanges occur simultaneously between communication partners through a multi-layered feedback system involving both verbal and nonverbal cues.
true
All friendships will encompass affective components; however, not all friendships will exhibit or express those affective components in the same way.
true
The equal pay lawsuit by the U.S. Women's Soccer Team, i.e. that female soccer players should be paid the same as the male soccer players, demonstrates the United States has a low power distance orientation.
true
The following APA citation is correct (assume it is formatted as a hanging indent): Choi, J. N., & Kim M. U. (1999). The organizational application of groupthink and its limitations in organizations. Journal of Applied Psychology, 85(2), 297-306. https://doi.org/10.1037/0021-9010.84.2.297
true
The overall goal of mindful intercultural interactions is to be present in the moment in a nonjudgmental way.
true
Which of the following is an example of metacommunication?
"Why have you been so quiet lately?"
In APA documentation, how should the following in-text citation appear?
(Barrett, 1991, p. 17)
In APA, how is the Reference list generally arranged?
Alphabetically, by author's last name
Which conflict management style is the most time consuming?
Collaborate
All of the following are stages of Knapp's "coming together" in a relationship except:
Committing
Which of the following is not a primary reason to study communication?
Communication is an innate skill, we are born with it and it is just something that we do
Fill in the five conflict styles according to the concern for self and concern for the other person.
Compete, Collaborate, Compromise, Avoid, Accommodate
"You never think of me!" and "You're so selfish!" are examples of which of Gottman's Four Horsemen of the Apocalypse?
Criticism
Which of the following types of body expressions is a gestural equivalent of a word of phrase, i.e., the gesture could replace words?
Emblem
Victor answered his boss's question. However, his answer could be interpreted as having more than one meaning. As a result, he could have been perceived as being truthful. What type of deception did Victor utilize?
Equivocation
A statement of desire is not considered a type of hurtful message
False
Aggressiveness refers to the extent to which an individual challenges a position or an issue.
False
Collaborators utilize a conflict management style in which they attempt to either prevent conflict from occurring or leave a conflict when it arises.
False
Colloquial language is comprised of formal language, advanced vocabulary words, and specialized language, all of which suggest that the speaker is a college graduate.
False
Communication competence is the ability to send and receive messages from others.
False
Deception always harms a relationship
False
Depth is the variety of topics that we are willing to disclose about in our discussions with others.
False
Intercultural communication is the study of the effects on communication behavior when similar cultures interact together.
False
Intrapersonal communication exists within an individual's self or mind and is an entirely internal phenomenon.
False
Knowledge, understanding, and acceptance are sufficient for having intercultural competence.
False
Metacommunication is specialized vocabulary socially constructed and regularly used by members of a trade, profession, or organization.
False
Persuasion can be forced if necessary.
False
Rachel is a preschool teacher. In the corner of her classroom is a playhouse filled with all sorts of fun toys, props, and creative outfits. Rachel regularly overhears children saying things like, "I'm putting frogs and purple bubbles in my potion," "we don't need a car, we can fly," and "don't touch that, it will turn you into a crocodile." This is an example of the interactional functions of language.
False
