Intro to I.T. Unit 1 Test (92%)

Read the scenario, and then answer the question that follows. A manager wants to hire a new technician for the help desk that typically assists clients with simple computer problems over the phone. Who is the manager most likely to hire?

a visually oriented graphic designer with a strong attention to detail a business oriented, team player with good financial skills a tough-minded, computer programmer with advanced computer skills *a customer service oriented, problem solver with strong communication skills

Which of the following items is the best list of items to bring to a job interview?

copies of your resume, cellphone with contacts at the company, and a snack to share copies of your academic work, written responses to interview questions, and a pen and paper to take notes copies of your cover letter, the contact information for your interviewer, and a voice recorder *copies of your resume, the contact information for your interviewer and a pen and paper to take notes

Work-based learning can be defined as educational experiences that focus on

obtaining a degree or certificate. *skills that will be used on the job. workplace policies and procedures. interpersonal relationships.

Which of the following is a disadvantage of using a personality assessment to determine who is well suited for a work position?

*A person may have experience not measured by the assessment. A person may have traits similar to other successful employees. A person may have their strengths and weaknesses measured. A person may have an accurate idea of what areas they can work on.

Read the following scenario, and then answer the question. Lianna is an Information Technology professional. She usually spends her days creating custom programs for her company by writing code. Near the end of the day, Lianna runs into an issue trying to connect to the company's webpage. Because she can see her coworkers successfully connecting to the website, she suspects that the issue might be on her computer in particular. Which kind of information technology specialist would Lianna contact in order to resolve her problem?

*ISS professional Network System Administrator Software developer Interactive Media professional

In which field of Information Technology do IT professionals work directly with other employees to solve their general technology related issues?

*Information Services and Support Network System Administration Programming and Software Development Interactive Media

Which of the following careers is most likely to require business skills?

*Systems Analyst Hardware Engineer Software Engineer Database Administrator

A network system administrator would typically be responsible for which of the following duties?

*maintaining the shared connections between office users double checking lines of code to eliminate bugs in software testing the user interface of a brand new corporate website coordinating the upgrade of an office's computer systems

What should you do first to best use your personal goals as a means for a promotion?

*research how your company offers promotions show professional behavior at all times set both short and long-term personal goals make sure some goals are only for personal growth

Which is the main reason why IT professionals need to pursue continuing education and self-directed learning?

*to obtain a formal degree to develop a broad historical perspective to meet legal training requirements to maintain and improve professional skills

Which example of IT lifelong learning is most likely to lead to a promotion?

A supervisor learns about personal finance. *A developer learns a new programming language. A database manager learns a foreign language. A technician learns music history.

Which of the following statements most accurately describes the difference between aptitudes and skills?

Aptitudes are ability, and skills are the potential. Aptitudes can be learned or trained, unlike skills. Aptitude is the level of skill that a person has gained. *Aptitude is a person's potential to learn new skills.

Why is fluency in information technology becoming increasingly important for many college majors?

Colleges and universities have more computers available for student use. Laptops are less expensive than they were five years ago. The computer science department determines graduation requirements for all students. *Many academic fields are incorporating advancements in information technology.

Which statement best describes the role of computing in entrepreneurship?

Entrepreneurs can only be successful with modern computing technology. Decisions about how to use computers in a business should be decided in the business plan. Computing is only important in technology driven or software based businesses. *There are many software and hardware tools an entrepreneur can leverage in any business.

Which of the following is considered an IT career?

Financial Analyst Office Manager Structural Engineer *Database Administrator

Which of the following statements best describes IT careers?

IT careers are found in all companies. IT careers are found only in large companies. *IT careers are found in a wide variety of industries. IT careers are found only in high-tech industries.

Which of the following is a professional organization in the field of IT?

Society for the Prevention of Cruelty to Animals (SPCA) American Civil Liberties Union (ACLU) *Institute of Electrical and Electronics Engineers (IEEE) American Medical Association (AMA)

Which organization publishes a handbook that describes various occupations?

U.S. Department of Defense U.S. Department of Agriculture *U.S. Bureau of Labor Statistics U.S. Bureau of Economic Analysis

Which of these tools can best be used as a self assessment for career planning purposes?

a personality test an asset analysis a self-directed learning experience *a goal development checklist

Read the following scenario, and then answer the question below. Andreas got a job as a low level programmer at a software company right after high school. His professional goal is to become a supervisor at the same company or one similar to it. What should Andreas do first to work toward his goal?

apply to college immediately achieve all non-career related goals first ask his supervisor for a promotion and a raise *establish what skills are required to reach his goal

What is the typical educational requirement for a non-entry level software programmer?

high school diploma technical certificate *bachelor's degree master's degree

Signing up for an IT course where others set the learning goals is an example of what kind of learning?

informal work-based self-directed *formal

Besides technical skill, what is the most important factor for staying employed and being offered promotions?

obtaining a college degree pursuing self-directed learning *showing professional behavior setting long-term goals

Which of the following transferable skills are generally the most looked for in the IT field?

navigation skills, language learning skills, and mechanical skills encryptions skills, problem solving skills, and communication skills network administration, language skills, and leadership skills *problem solving skills, teambuilding skills, and communication skills

Which process best describes how you might prepare to apply for a job?

target employer's open positions, submit application materials, and write a resume identify target employers, submit application materials, and start creating a portfolio prepare target application materials, select open positions and fill out a job application *identify target employers, select an open position, prepare and submit application materials