Intro to Management Exam 1 Ch 1-4

Today's companies compete in a

borderless world

the concept that proposes the corporations can alleviate poverty and other social ills by selling to the world's poorest people is known as

bottom of the pyramid

The degree to which an organization achieves a stated goal refers to

effectiveness.

The amount of resources - raw materials, money, and people - used to produce a desired volume of output pertains to organizational

efficiency.

The natural tendency of people to regard their own culture as superior and to downgrade or dismiss other cultural values is known as

ethnocentrism

Being a successful manager means thinking in terms of all of the following EXCEPT

generating the most profit

The extent to which trade and investments, information, social and cultural ides, and political cooperation flow between countries is called

globalization

The deeds of some people are extraordinary, but not so extraordinary that other employees cannot perform the same deeds. These people are referred to as

heroes.

The management of business operations conducted in more than one country is called

international management

What is the main concern of first-level managers?

Achieving efficient production, providing technical assistance, and motivating employees

After decades of being a manager, Alistair has learned the an organizational structure that is effective for one company is likely to be ineffective for a different company. This knowledge reflects which current management perspective?

Contingency view

Which of the following countries possesses a low degree of gender differentiation?

Denmark

Which of the following is generally less expensive than licensing a business in another country?

Exporting

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

False

Recognizing the value of employees involves the organizing role of management.

False

The nature of management is to control and dictate others in an organization.

False

The term "top of the pyramid" refers to the more than 4 billion people who earn the lest, as defined by per capita income.

False

Which of the following types of managers is responsible for departments that perform a single task and have employees with similar training and skills?

Functional

Who identified four dimensions of national value systems that influence organizational and employee working relationships?

Geert Hofstede

From the 1950s until today, which management perspective has remained the most prevalent?

Humanistic

Morgan Madison received "The Employee of the Month" award at Internal Workings Remodeling Service in April. Morgan would be considered a part of which of these for Internal Workings?

Internal environment

Which of the following is ultimately controlled by a single management authority that makes key strategic decisions relating to the parent and all affiliates?

Multinational corporation

Which of the following went into effect in early 1994, effectively creating a mega market among the United States, Canada, and Mexico?

NAFTA

Taylor manages a food distribution company that is highly focused on creating a strong cohesive culture, but the company does not tie organization values directly to goals and desired business results. Taylor's company most likely falls in which quadrant of organizational performance and culture?

Quadrant D

Which of the following means the hierarchical reporting relationship between the manager and the subordinate is almost completely eliminated and employees have full authority to make key decisions about their work?

Radical decentralization

Which of these is a subfield of the classical management perspective that emphasized scientifically determined changers in management practices as the solution to improving labor productivity?

Scientific management movement

Which dimension of the general environment represents the demographic characteristics, norms, customs, and values of the population within which the organization operates?

Sociocultural dimension

10 + 10 = 25 reflects which of these?

Synergy

A bill to raise the minimum wage to $15 from the current federal hourly rate of $7.25 has been introduced in the U.S. Congress.

True

Artificial intelligence encompasses techniques used to teach computer systems to learn, reason, perceive, infer, communicate, and make decisions similar to or better than human beings can.

True

Nudge management applies insights from the behavioral sciences to design elements of the organization in a way that nudges people toward behaviors that support organizational goals and values.

True

The labor market is made up by people in the environment who can be hired to work for an organization

True

Toyota's response to recent events like the global economic downturn and the deadly tsunami in Japan was to create a more efficiency driven culture with its focus turned to improve its internal environment instead of outward.

True

Two major alternatives for engaging in the international arena are to seek cheaper resources via outsourcing and to develop markets outside the home country.

True

Ashley Rowley, a president of Autos-R-Us, recognizes factory employees for their outstanding performance at the monthly awards banquet on the shop floor by presenting a plaque and a check for $100. She is engaging in the management function of

leading.

Jada has a high tolerance for the unstructured, the unclear, and the unpredictable. She can best be described as having

low uncertainty avoidance

In a study by Kotter and Haskett, evidence is provided to support the claim that

managing cultural values is important for performance.

Austria's cultural preference is for achievement, heroism, assertiveness, and material success. This would be considered:

masculinity

Hunter's Car Care receives more than 25% of its total sales revenues from operations outside of its home country, the United States. Hunter's would be considered a

multinational corporation.

When Julio and Max become the number one window-cleaning company in their city, they were engaging in the management function of

planning

Strong anti-American sentiments in many parts of the world exemplify the effect of

political forces.

the risk of loss of assets, earning power, or managerial control due to political changes or instability in a host country is known as

political risk

MNCs that are oriented toward the markets of individual foreign host countries are considered

polycentric

A narrative based on a true event that is repeated frequently and shared by organizational employees is referred to as a

story.

Events or forces either inside or outside an organization that are likely to alter its ability to achieve its objectives are known as

strategic issues.

A network of multiple businesses and individuals that are connected through the flow of products or services is known as a(n)

supply chain.

The bureaucratic organizations approach is a subfield within the

classical perspective

Javier Perez is the president of WV Railroad. His organization faces issues related to the environment, government regulation, and competition. He will need to rely primarily on his

conceptual skills

A manager who focuses on one part of the organization, such as production, without considering the impact on marketing or sales does not understand

systems thinking.

One of the important ideas in the text's definition of management is:

the management functions of planning, organizing, leading, and controlling.