Intro to Organ. Behav. Ch. 5

Which theory serves as the basis for job enrichment?

Dual-structure theory

Which one of the following statements has been cited as a weakness of the job characteristics theory?

The role of individual differences frequently has not been supported by scientific research.

Which of the following statements about variable work schedules is true?

They grow resentful and powerless.

Which of the following best describes the current view of job enrichment?

Job enrichment has recently fallen into disfavor among managers

Two people are needed to fill a position for a company that remains open for business from 9:00 a.m. to 5:00 p.m., five days a week. Which of the following alternative work arrangements might best suit this position?

Job sharing

Which of the following is not a guideline that managers can use to implement the job characteristics theory?

Raising pay levels to match the competition

Participation occurs when employees

have a voice in decisions about their own work

Which of the following is the primary problem associated with the specialization of jobs?

Boredom

Which of the following is an alternative work arrangement where an employee can work a full forty-hour week in less than five days?

Compressed work week

In the job characteristics theory, which of the following is not a factor presumed to cause the emergence of psychological states?

Experienced responsibility

_____________ is the degree to which a job affects the lives or work of other people.

Task Significance

Ending the workweek at lunchtime on Friday is most likely an example of

a compressed workweek.

Empowerment will enhance organizational effectiveness under all the following conditions except

renewed concentration of authority in the hands of top managers.

The degree to which the job allows the individual substantial freedom, independence, and discretion to schedule work and determine the procedures for carrying it out is

autonomy

Organizations may benefit from allowing employee participation in all of the following areas except

corporate investment decisions.

The role of participation and empowerment in motivation can be expressed in terms of all of the following theoretical perspectivesexcept

diversity theory.

All of the following are benefits of telecommuting except

employees miss the interaction of the workplace.

Organizations are beginning to use a work schedule called "nine- eighty." The characteristics associated with this schedule include all of the following except

employees share jobs on a part-time basis.

Quality circles are an example of organizational attempts at

empowerment.

Alternative work arrangements are intended to

enhance employee motivation and performance

The degree to which the job activities give the individual direct and clear information about the effectiveness of his or her performance is called

feedback

Flextime is a work schedule arrangement that

gives employees more personal control over the hours they work each day.

The problems with telecommuting include all of the following except

have to be at work during core time

All of the following statements about the key outcomes expected to result from the psychological states detailed in the job characteristics theory are true except

high profits for stockholders.

Telecommuting involves all of the following except

higher pay for working under special conditions.

The problems encountered when implementing job rotation in the workplace include all of the following except

it increases flexibility in transferring workers to new jobs.

All of the following statements regarding flextime are true except

it is desirable for people who want to work part-time.

All of the following are examples of job design techniques except

job expectancy

One of the earliest alternatives to job design techniques except

job rotation.

The first widespread model of how individual work should be designed was

job specialization

The benefits of job sharing include all of the following except

organizations are concerned about worker safety.

All of the following statements are true about the traditional work schedule, except

people can take off work when they need to.

The critical psychological states of the job characteristics theory include all of the following except

recognition for work outcomes.

The human relations view of participation was that participation

would increase satisfaction, but would not be a source of potentially valuable input.

Individuals can be happier in their personal and professional lives if they separate the notions of

success and money.

Allowing an employee to spend part of their time working off-site, usually at home is called___________________.

telecommuting

Vertical job loading differs from job enlargement in that

the employee has more control over the job.

Job enlargement involves the process of horizontal job loading, meaning that

the employee is assigned more tasks to perform.

A famous study was conducted in the automotive industry. The purpose of the study was to assess how satisfied automobile workers were with various aspects of their jobs. The facets that the workers complained about include all of the following except

the low pay.

All of the following statements about the use of quality circles are true except

the use of a question/answer period is important.