Introduction to Principles of Management
What is the correct definition of a group?
A collection of individuals who interact with each other such that one person's actions have an impact on the other people EXPLANATION A group is a collection of individuals who interact with each other such that one person's actions have an impact on the other informal groups. Group-level performance focuses on both the outcomes and process of collections of individuals, or groups.
What is the definition of a team?
A small number of people with complementary skills who are committed to a common purpose EXPLANATION A team is a cohesive coalition of people working together to achieve mutual goals. It is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable.
What is a cohesive coalition of people working together to achieve mutual goals known as?
A team
What are organizational citizenship behaviors?
Activities that add value to a job, but are not part of a formal job description
Who among the following individuals best exemplifies a kinesthetic learner?
Akira who learns better by actually doing things and learning from trial and error
How is entrepreneurship best understood?
As a process because it often involves more than simply coming up with a good idea, someone also has to convert that idea into action
To understand the different learning styles, Mark uses the gauge-discover-reflect process and chooses his topic as environmental hazards. In this case, what will Mark do during the gauge step?
Assess his information and proficiencies related to the topic
Giselle, an employee at Lumia Corp., believes in learning from her mistakes. She does not shy away from taking up a new task if she is not familiar with it. She takes it up and learns how to execute it. In this case, what is true of Giselle?
Giselle is a kinesthetic learner.
Pick the statement that accurately differentiates groups from teams.
Groups differ from teams in that members are not necessarily focused on a joint goal or product.
What is true of entrepreneurship?
In entrepreneurship, bigger problems often means there will be a bigger market for the product or service that the entrepreneur creates. EXPLANATION Entrepreneurs and entrepreneurship are the catalysts for value creation. However, such value creation first requires an opportunity. Opportunities are typically characterized as problems in search of solutions and the best opportunities are big problems in search of big solutions. Bigger problems will often mean there will be a bigger market for the product or service that the entrepreneur creates. The problem-solving, opportunity-seeking nature of entrepreneurship is a fundamental building block for effective principles of management.
What is a fact related to entrepreneurship?
In entrepreneurship, bigger problems will often mean there will be a bigger market for the product or service that the entrepreneur creates.
What is the difference between in-role performance and organizational citizenship behavior (OCB)?
In-role performance is associated with certain standards that must be met to do a job, whereas OCB is beneficial to the organization but not directly recognized by the formal reward system.
What is a fact related to the compatibility of individual and group performance?
Incentives need to be aligned between individuals and groups.
Select the correct statement regarding compatibility of individual and group performance.
Incentives need to be aligned between individuals and groups. EXPLANATION As a manager, one will need to understand the compatibility of individual and group performance, typically with respect to goals and incentives. Incentives need to be aligned between individuals and groups. Firms need to be careful to match their goals with their reward structures. For example, if the organization's goal is to increase group performance but the firm's performance appraisal process rewards individual employee productivity, then the firm is unlikely to create a strong team culture.
What role is important for a top-level manager for the company's long-term success?
Informational role
What is the liaison role of a manager?
Interacting with peers and people outside the organization
Pick the right statement regarding journal entries.
It allows one to examine his or her own emotional responses.
What is the significance of top-level managers obtaining informational roles?
It enables them to be seen as industry experts both by employees and customers
What is the significance of top-level managers obtaining informational roles?
It enables them to be seen as industry experts both by employees and customers.
In the gauge-discover-reflect process, what does discovering involve?
It involves learning enough about a topic so that one can set specific development goals that he or she can apply and practice.
In the gauge-discover-reflect process, what does gauging involve?
It involves taking stock of one's knowledge and capabilities about a topic.
What does gauging involve in the gauge-discover-reflect process?
It involves taking stock of one's knowledge and capabilities about a topic.
Pick the statement that best defines a group.
It is a collection of individuals who interact with each other such that one person's actions have an impact on the other people.
What is true of journaling?
It is inexpensive.
Choose from the following, the statement that best describes empowerment.
It is the process of enabling or authorizing an individual to think, behave, take action, and control work and decision making in autonomous ways.
What is the definition of leadership?
It is the social and informal sources of influence that one uses to inspire action taken by others.
What makes strategy significant in understanding the principles of management?
It provides leaders and employees with a clear set of guidelines for their daily actions, when correctly formulated and communicated.
Pick the statement that is true of journaling.
It requires time and commitment.
According to the gauge-discover-reflect process, what describes the component of discovering?
Learning enough about a topic so that one can set specific development goals that he or she can apply and practice
Li used the gauge-discover-reflect process to understand the different learning styles. He chose the topic of social psychology. He applied the gauge step. Which of the following would he have executed while applying this step?
Li would have would have assessed his information and proficiencies related to the topic.
Choose the correct description of line managers.
Managers who lead teams that contribute directly to the products or services the organization creates EXPLANATION Line managers, often called product or service managers, lead teams that contribute directly to the products or services the organization creates. For example, a line manager at Procter & Gamble (P&G) is responsible for the production, marketing, and profitability of the Tide detergent product line.
What is the difference between groups and teams?
Teams differ from other types of groups in that members are focused on a joint goal or product.
How is a strategy best defined?
The creation of an organization's long-term purpose, articulated by clear goals and objectives that can be incorporated into a coherent plan of action
Explain the liaison role of a manager.
The manager interacts with peers and people outside the organization. EXPLANATION In the liaison role, the manager interacts with peers and people outside the organization. The liaison management role is essential to the top-level manager, who communicates regularly with the liaison to gain favors and information, while the supervisor uses that intelligence to maintain the routine flow of work.
Which of the following best defines entrepreneurship?
The recognition of opportunities, needs, wants, problems, challenges, and the use or creation of resources to implement innovative ideas for newly planned ventures
Who are line managers?
They are managers who lead teams that contribute directly to the products or services the organization creates.
What is true of organizational citizenship behaviors?
They are things that add value to a job, but are not part of a formal job description.
What is a fact related to general managers?
They take direction from their top executives and must first understand the executives' overall plan for the company.
What is true of general managers?
They take direction from their top executives and must first understand the executives' overall plan for the company.
What is the task of a manager in a monitor role?
To receive and collect information
What enables a top-level manager to be seen as an industry expert by employees and customers?
When the manager obtains informational role EXPLANATION Obtaining an informational role is valuable for the top-level manager, because a top-level manager must be seen as an industry expert both by employees and customers for the company's long-term success. The top-level manager receives and transmits more information from people outside the organization than the supervisor.
How should an effective journal entry be written?
With clear images and feelings