Investigating MIS

How can working with management information system (MIS) affect work-life balance? More than one answer may be correct.

- A steady flow of business information and the need to respond can encroach on personal time. - The temptation to work overtime or without breaks can lead to competition and stress.

Which of the following is an example of a business that would benefit from scheduling software? More than one answer may be correct.

-A local gym offers personal training and group fitness classes throughout the day. Different employees lead the group fitness classes; personal trainers must have completed a specified number of annual certification hours.... - A medi-spa offers the following services: manicures, pedicures, massages, laser hair removal, Botox, and chemical peels... - A library that has six locations within a city. Each location offers different services—targeting preschool aged children, seniors, out of work adults, and school aged children—on different days....

What idea or concept does Adam Smith propose in his Invisible Hand theory?

A free, unregulated market operates better than one in which the government controls the business activities of individuals and companies.

How does supply chain visibility provided by a supply chain management system reduce the bullwhip effect?

Accurately predicting how many units of an item are expected to sell allows manufacturers to accurately source for the correct amount of raw materials and avoid overreacting to fluctuations in consumer demand.

Which is the best description of the relationship between "green computing" and management information systems (MIS)?

Advances in MIS technology will help make "green computing" easier and more widespread.

Which of the following statements best defines the purpose of data analytics?

Data analytics helps increase organizational performance by drawing meaning from large amounts of data.

What type of system is used to assist with processes that rely on a large number of inputs that frequently change?

Decision support system

Who espoused "Theory X" and "Theory Y"?

Douglas McGregor

Which is the best description of a typical flextime policy?

Employees create their own work schedules: they can change when they start and stop their workday.

What was the driving principle behind McGregor's Theory X?

Employees need close supervision.

How did Karl Marx disagree with John Locke's ideas about the outcomes or products of labor?

Locke believed that people own all the products of their own labor, but Marx believed that ownership could differ for the products of living labor and accumulated labor.

What did Peter Drucker mean by "decentralization"?

Organizations work at what they do best and have a comparative advantage and outsource the work at which they have no advantage.

An MICR reader is an example of a

POS input device.

An electrical company has decided to open a new location in California. While it will be relocating a small percentage of executives to this new location, most employees will need to be hired from the local area. The company uses its human resource information system to sort resumes based on key words used to describe skills, college attended, and number of years' experience. Any resumes that do not fit within these parameters are not scheduled for in-person interviews. What function is this HR management system helping the company perform?

Recruiting

What is a benefit a student gains by using an LMS?

Student performance is more easily tracked through the gradebook, giving a student a constantly updated view of what their grade will be.

Which of the following statements most clearly describes Mary Parker Follett's contribution to management theory?

The most important elements of an organization are relationships, informal processes, and communications.

What function of a micro-networked POS systems is responsible for increased accuracy of employees when ringing up customer purchases?

The total button which automatically added up the amount owed for items purchased

Max Weber believed that organizations were best supported by which of the following strategies?

The use of specialization among employees.

A company uses an HR management system with artificial intelligence to deliver badges to the employees who have received the best scores in annual online training modules and let managers know which employees have not completed it as the deadline approaches. What function is this HR management system helping the company perform?

Training

Choose a phrase from below that pinpoints when in-person meetings may be a better choice than video conferencing.

a meeting's content is sensitive

A marketing manager wants to determine which marketing campaign for a specific product was the most successful as determined by the amount of revenue generated. She uses the company's MKIS to determine how much revenue was generated for each of the three major campaigns run that year to determine revenue generated as compared to the cost of the campaign. This is an example of using an MKIS to

assist with cost-benefit analysis.

A common, basic condition for most flextime policies is the requirement that employees must

be able to fulfill their work responsibilities, including attending certain meetings or events in-person.

A videoconference may be a better choice than a voice conference call because it allows

better communication through nonverbal cues.

Who are the users of an executive support systems (ESS)?

business leaders in charge of several functions or separate enterprises

What is the server in a client-server network?

computer hardware

Which advance in MIS technology or tools could pose the greatest threat to a manager's job security?

decision-making software or apps

At the time cash registers were invented, "ringing up" a customer meant

each time the cash drawer was opened, the register rang, alerting a shop owner to register activity.

Management information systems (MIS) for communication directly support organizational decision making by

helping managers communicate, obtain, discuss, and understand the information necessary for strategic decisions.

John Locke's labor theory of property is applied to modern management theory because

it explains what motivates people to work: the desire to become personally wealthier.

Computing is considered "green" or environmentally responsible when

it reduces the consumption of natural resources and the associated environmental impact.

Mechanical cash registers were first created to

make it difficult for employees to steal money.

According to Frederick Taylor, the purpose of management is to

make the business as prosperous as possible.

In his text, "The Human Side of Enterprise," Douglas McGregor focused on

manager attitudes toward their employees.

Telecommuting is considered an employee benefit because

not commuting to work adds flexibility to telecommuters' schedules.

What did Henri Fayol consider to be the main roles or responsibilities of a manager?

planning, organizing, staffing, directing, and controlling processes

Remote desktop software

provides access to all networked devices from a separate computer.

Mainframes were originally developed for their

reliability of handling transactions.

Smaller businesses are able to get the benefits of an enterprise resource (ERP) system through

scalable cloud-based ERP systems.

What is an important step in integrating cloud computing into a business's IT structure?

secure a dependable, high-speed Internet service

The development and growing popularity of flextime arrangements can largely be attributed to

the spread of high-speed Internet and technologies such as telecommuting and teleconferencing.

The main function of executive support systems (ESSs) is to

turn data into information to support high-level decision making.

Cloud computing can best be described as

using the Internet to store and access resources.

According to Henri Fayol, productivity and efficiency are increased when

workers specialize and become proficient in their assigned tasks.

Adam Smith argued for the division of labor because he believed that

workers who specialize in a task perform it more efficiently and can help identify ways to mechanize it.

Select all technology options for video conferencing from the following list. More than one answer may be correct.

- Zoom and WebEx on a desktop computer - systems with cameras, microphones, and dedicated Internet connections - FaceTime and Skype on a mobile phone

Which of the following is an example of management inconsistency that employee scheduling software is designed to eliminate? More than one answer may be correct.

- a manager at a restaurant consistently scheduling favored employees for the shifts with most money-making potential - an employee whose last name begins with the letter "Z" consistently not receiving his desired number of hours a week - consistently scheduling too many or too few employees to work shifts

Describe who might use mainframe computers. More than one option may be correct.

- An airline taking reservations. - A warehouse restocking a recently published book. - A company seeking better operational efficiency.

How do managers use personal computers for their business needs? More than one answer may be correct.

- Communicating via email - Creating and using databases and spreadsheets

Which of the following statements describes a typical characteristic of telecommuting? More than one answer may be correct.

- It requires reliable, high-speed Internet access. - It allows the employee to work from almost anywhere. - It can place additional demands on the employee's time.

From the following list, select all the ways in which management information systems (MIS) have changed the management of organizations.

- Managers (and employees) can communicate different types of information in a greater variety of ways. - Managers can have more information and data about the organization to help them make smarter decisions.

From the following list, select all the ideas that Henri Fayol identified as a guiding principle of management.

- Managers must have the power and the right to give orders to subordinates. - Managers can expect subordinates to follow orders and discipline them if needed. - The organization's interests must take priority over the interests of individuals.

In his theories of management, Peter Drucker placed special emphasis on

the importance of involving employees in the goal-setting process.

Describe examples of how client-server networks are used. More than one answer may be correct.

- Data storage - Data backup - Printing

In which of these situations would an enterprise resource planning system (ERP) be clearly helpful? More than one answer may be correct.

- A hospitality brand needs to know how directly its marketing and advertising efforts effect room sales. - An international automaker must coordinate its new-vehicle production line with elements of its supply chain. -

Which of the following organizations adhere to the principles described by Max Weber? More than one answer may be correct.

- A medium-sized biotech company recruits for entry level positions at state colleges located in the organization's region. - A local ad agencies firm specializes in SEO marketing for small, local clients.

Describe advancements made in point-of-sale (POS) system software in the 1990s, in addition to in-store sales and tax tracking. More than one answer may be correct.

- Across-chain sales and inventory tracking - Stronger connection with customers - Immediate communication with internal financial teams

A retail chain store uses a centralized mainframe system that connects all of the cash registers within a region. Regional managers are able pull sales reports for all units on this mainframe. Salespeople are able to easily ring up and total customers purchases, as well as communicate with other associates at different machines. What is his mainframe system an example of? More than one answer may be correct.

- mobile POS station - client-server network

Which of the following is a benefit to utilizing employee scheduling software? More than one answer may be correct.

- Automatically schedule employees, freeing up management for more important tasks - Automatically record and add up the number of hours employees are working

Which of the following companies popularized the use of personal computers? More than one answer may be correct.

- Dell - Apple - Hewlett-Packard

Which of the following is an example of a primary function of human resource information system? More than one answer may be correct.

- A small company selects employees who should be considered for promotion by determining which employees have received the top 10% of performance evaluation scores over a three-year period. - A large corporation changes which insurance carrier will offer health insurance to its employees. - An independent bookstore wants to open a new store in a neighboring city and needs to determine how many employees it should hire based on the characteristics and square footage of the new store.

Which of the following is an example of an employee behaving in a way that confirms the theories of Elton Mayo? More than one answer may be correct.

- An employee comes in to work every day and competently does the tasks that are assigned to him. - An editorial assistant is hired after college graduation by an editor in chief at a publishing house. Although the assistant's main tasks are to make appointments, arrange for conference travel, and send out review copies... - An environmental engineer working for a solar panel company runs experiments determining the capacity of smaller solar panels made out of different types of materials...

Which of the following is an example of an MKIS being used to evaluate industry trends within a market? More than one answer may be correct.

- Determine if a decrease in sales of a frozen food product is unique to the company or is occurring at all companies that sell that type of frozen food - Determine if increased demand for a cleaning product after a severe weather event occurs in all regions or is just a local phenomenon

What are the advantages of using personal computers in business? More than one answer may be correct.

- Efficiency - Flexibility of use - Improved team communications

An executive support system (ESS) would be most useful in which of the following situations? More than one answer may be correct.

- Reports from all divisions are needed quickly for a crucial decision. - The Board needs detailed information about a new product from the research and development group.

Although Miguel does not want to give up the option to work from both home and office, he's starting to feel his personal and work lives blending together, and not in a good way. What are some strategies he should try to improve his work-life balance? More than one answer may be correct.

- When at the office, Miguel can break for informal chats with colleagues in person and on video chat or phone when he's home. At the end of the day, he should take time to wind down and get enough rest. - Wherever he is, Miguel should plan his day according to achievable priorities. A first step may be scheduling a specific time for responding to messages and calls.

Frederick Taylor built scientific management on which of the following beliefs? More than one answer may be correct.

- When workers are more productive, more employment opportunities arise. - When the company is successful, its employees are successful.

From the following list, select all the ways in which Henri Fayol's guiding principles of management address the welfare of employees.

- by requiring clear lines of authority and communication - by requiring that all employees be fairly compensated - by requiring managers to be fair and kind to employees - by requiring managers to encourage people to take initiative

From the following list, select all the business practices that are both "green" or environmentally responsible and sustainable in terms of a business's current and long-term success and the environment.

- encouraging employees to telecommute - using teleconferencing for meetings - shifting to a shorter, four-day workweek

Select all of the following contemporary work situations that show scientific management at work. More than one answer may be correct.

- Warehouse packers are having a difficult time managing the piles of items that the robots are picking off the shelves. Managers adjust the robots' speed to coordinate with the humans' speed. - Junior high school teachers work in teams of two: one newer teacher and one seasoned teacher. The principal and assistant principal assign the teams and hold staff trainings throughout the year. - Instead of relying on "old hands," a political campaign director recruits from groups who are very enthusiastic about the candidate's ideas. The director sees training as a way to shape energy into action.

A marketing manager requests and receives a report on consumers who use a competing brand of laundry detergent. Included in this report is demographic information such as age, gender, and geographic location; frequency with which the product is purchased; estimated amount of revenue generated by this product per geographic location; and qualities that consumers rank as important to their purchasing decision. These reports represent what function of a marketing information system (MKIS)?

Gathering marketing data

Who is quoted as saying "Do what you do best and outsource the rest"?

Peter Drucker

Which system is able to create purchase orders, manage inventory, and forecast future inventory needs?

Supply chain management system

A manager wants to accurately predict how many light-up three-wheeled scooters they'll need to meet holiday demand. Which component of supply chain management would the manager be using to determine the appropriate number to produce?

Supply chain planning

Which statement best describes the impact of management information systems (MIS) for communication?

They have vastly improved organizations' ability to communicate effectively and efficiently.

In addition to advancements in computer hardware, what drove improvements to POS (point-of-sale) systems in the 1990s?

an increasingly diverse group of users and their needs

The first modern transaction processing system was

the cash register.

Which of the following list is a point-of-sale (POS) station output device? More than one answer may be correct.

- Thermal printer - Speaker

Which of the following are examples of the key benefits of the first electronic point-of-sales (POS) stations? More than one answer may be correct.

- Using images to denote what product was desired - Customers were able to spend less time in line to order and pay - New employees were quickly able to work independently with minimal training

Which of the following scenarios describes a situation that would benefit from a mobile POS system? More than one answer may be correct.

- A pop-up art space is opening downtown. They will be in their retail space for two months before closing up shop and hope to sell the works of three local artists. - A handy man runs a business where he does small repairs and maintenance work at homes in his town. - Two yoga instructors plan on offering weekly pop-up yoga classes for small children and their parents.

Which of the following scenarios depicts an employment situation that Elton Mayo believed would result in an employee becoming more engaged and productive? More than one answer may be correct.

- Sales managers at Lenovo are given weekly sales status reports indicating how much their rep's sales are contributing to the overall corporate revenue. - At an ad agency, graphic designers receive updates for the revenue that past campaigns have generated for clients. - At its annual conference, a real estate agency provides information on the amount of revenue generated each year from referrals from previous customers and awards the top three referral generating agents with an award.

Which of the following is an example of an individual using a decision support system? More than one answer may be correct.

- A nurse monitoring intake for tele-health patients enters symptoms, duration, and health history into a proprietary database... - A PR company wants to provide its clients with information regarding how a national campaign is affecting sales in different regions of the country and help them decide where more advertising money should be spent to have a larger impact.

What was a benefit of Square Inc. that differentiated it from the other POS systems that were available at the time it first launched? More than one answer may be correct.

- Servers at restaurants were able to process customer payments right at the table, increasing the speed at which they could turn over tables - Smaller companies and individual vendors were able to accept credit and debit cards for payment since they didn't need to invest in expensive servers or infrastructure. - Small businesses were able to afford to accept credit and debit card transactions because a flat fee was charged per transaction.