IPA HW Q's

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An example of an internal failure cost would be warranty cost. Answer: TRUE/FALSE

false

Appraisal costs are associated with preventing defects before they happen. Answer: TRUE/FALSE

false

From an ethical standpoint, it is acceptable for a hospital's cardiac surgery unit that is striving for zero complications to turn down high-risk patients. Answer: TRUE/FALSE

false

critical path is the __ path of activities

longest

Scope creep is one of the primary causes of project failure. Answer: TRUE/FALSE

true

Activity times for a project are estimated by all but which of the following methods? A) the use of dowsing rods. B) managerial opinions based on similar prior experiences C) statistical methods based on actual past experience D) estimates using learning curve models to improve replications and estimate accuracy

A

A hotel tracks the number of complaints per month. When the process is in control, there is an average of 35 complaints per month. Assume that a 2-sigma control limit is used. The next four months have 33, 27, 29, and 43 complaints. What should management do? A) Look for assignable causes because the process is in control. B) Look for assignable causes because the process is out of control. C) Look for common causes because the process is out of control. D) Do nothing; the process is in control.

C

Regarding the Eight Types of Waste that must be eliminated to implement lean systems, using expensive high precision equipment when a simpler machine would suffice is part of which general waste category? A) Motion B) Overproduction C) Inappropriate Processing

C

In a lean system, an item that is manufactured before it is needed is not considered waste, because it helps keep material flowing through the system. Answer: TRUE/FALSE

False

In a lean system, large inventories are not considered a type of waste, because they prevent operator wait times. Answer: TRUE/FALSE

False

In a lean system, the key to continuous improvement is the understanding that excess capacity or inventory hides problems on the shop floor and thus prevents waste sources from being identified and eliminated. Answer: TRUE/FALSE

True

In lean systems, work-in-process inventory is a direct result of overproduction and waiting. Answer: TRUE/FALSE

True

In manufacturing systems, one way to achieve continuous improvement can be to maintain low inventories, and periodically cut safety stocks almost to zero. Answer: TRUE/FALSE

True

Long production runs, poor material flows, and processes that are not tightly linked to one another can cause over 90% of a product's lead time to be spent waiting. Answer: TRUE/FALSE

True

The investment a company makes in training employees to perform their duties and redesigning products and processes to improve them would be categorized as prevention costs. Answer: TRUE/FALSE

True

The just-in-time (JIT) philosophy is the belief that cutting inventory and removing non-value-added activities in operations can eliminate waste. Answer: TRUE/FALSE

True

The ________ is a statement of all work that has to be completed.

WBS

Which of the following statements is TRUE with regard to the eight types of waste that must be eliminated to implement lean systems? A) Jobs with excessive motion should be redesigned. B) Work-in-process inventory is the direct result of underutilization of employees. C) Manufacturing an item before it is needed helps an organization detect and reduce defects. D) Product damage and deterioration result from using expensive high precision equipment.

A

In a network diagram, an activity: A) is the largest unit of work effort consuming both time and resources that a project manager can schedule and control. B) is the smallest unit of work effort consuming both time and resources that a project manager can schedule and control. C) should always be something the company has had experience with. D) must always have a single, precise estimate for the time duration.

B

Regarding the Eight Types of Waste that must be eliminated to implement lean systems, excessive movement and material handling of product between processes is part of which general waste category? A) Motion B) Transportation C) Inappropriate Processing D) Underutilization of Employees

B

The just-in-time (JIT) system is a(n): A) management system of people and procedures to fulfill all delivery deadlines. B) production system of small-lot manufacturing to reduce work-in-process inventory. C) materials management system for removing all inventories. D) integrated system of managing resources, information, and decision processes to eliminate waste.

D


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