IPC Chapter 4

"When you said my idea was stupid, I felt hurt" is an example of ____ language. a. I b. You c. We d. They e. Me

a. I

Some people feel awkward when they first start using this language. a. I b. You c. We d. They e. Me

a. I

To take responsibility for your own feelings, rely on ____ language. a. I b. You c. We d. They e. Me

a. I

Using ____ language allows you to own your own feelings while explaining to others how you interpret their behaviors. a. I b. You c. We d. They e. Me

a. I

____ language is more descriptive than you language. a. I b. You c. We d. They e. Me

a. I

____ language is more honest. a. I b. You c. We d. They e. Me

a. I

____ language provides concrete descriptions of behaviors we dislike without directly blaming the other person for how we feel. a. I b. You c. We d. They e. Me

a. I

According to Mead, because of the ____ we can set goals for becoming the person we want to be. a. Me b. I c. symbolic self d. true self e. affective self

a. Me

Which is the most abstract term in the following examples? a. Interpersonal Communication: Everyday Encounters b. textbook c. reading matter d. literature e. book

c. reading matter

Qualities of symbols include all of the following except: a. arbitrariness b. ambiguity c. abstraction d. attribution e. both arbitrariness and abstraction

d. attribution

The five symbolic abilities described in your textbook are. a. I, Me, We, She, and He b. clarification, understanding, restructuring, continuity, and closure c. definition, punctuation, interpretation, subjectivity, and self-concept d. definition, evaluation, organization, hypothetical thought, self-reflection e. circular, rectangular, oval, triangular, and octagonal

d. definition, evaluation, organization, hypothetical thought, self-reflection

An example of these rules is when we understand that we can wear jeans and T-shirts to class, but that different clothes are generally appropriate in our workplaces. a. intuitive b. constitutive c. comparative d. regulative e. constructive

d. regulative

In some face-to-face business meetings, employees are typically instructed to raise their hands if they would like to make a point. This requirement is a(n) ____ rule. a. intuitive b. constitutive c. comparative d. regulative e. constructive

d. regulative

These rules specify when, how, where, and with whom to talk about certain things. a. intuitive b. constitutive c. comparative d. regulative e. constructive

d. regulative

All of the following are five ways that symbolic abilities affect our lives except: a. Definition b. Evaluation c. Organization d. Self-Reflection e. Self-Monitoring

e. Self-Monitoring

____ language may be acceptable or even appreciated when it conveys praise of another. a. I b. You c. We d. They e. Me

b. You

____ language tends to be accusatory and abstract. a. I b. You c. We d. They e. Me

b. You

Gerda is really upset and she feels like throwing a temper tantrum, even though she's twenty years old. Disregarding the social inappropriateness of her behavior, Gerda beats a door and then kicks it while in a public area. In this instance, Gerda's behavior was motivated by which aspect of herself? a. Me b. I c. symbolic self d. true self e. affective self

b. I

Professor X assigns a paper in which students are to demonstrate "conceptual understanding by applying concepts to the real world." Professor X is surprised when many of the papers are extended examples of personal thought instead of being analyses of observations of society. The difference between what Professor X's words meant to the students and what the words meant to her/him reflects the fact that language is: a. arbitrary. b. ambiguous. c. abstract. d. inherent. e. objective.

b. ambiguous.

Devin is surprised when his friend burps and belches after their dinner together. Devin says, "Burping and Belching is so rude." Devin's perception of his friend's behavior is based on a(n) ____ rule. a. intuitive b. constitutive c. comparative d. regulative e. constructive

b. constitutive

These rules specify how to interpret different kinds of communication. We learn what counts as respect (paying attention), friendliness (smiles or smiley emoticons in online communication), affection (kisses, hugs), and professionalism (punctuality, competence). a. intuitive b. constitutive c. comparative d. regulative e. constructive

b. constitutive

The theory of linguistic determinism states. a. language determines who we associate with b. language determines what we can perceive and think c. we are predestined to speak a certain language d. the rules of language are clearly defined across situations e. linguists are the only ones who can develop language

b. language determines what we can perceive and think

The wife nags at her husband because he constantly withdraws from her. The husband withdraws, because he feels that his wife is nagging all the time. The difference between how the husband and wife see their communication behaviors is due to differences in: a. abstraction. b. punctuation. c. regulative rules. d. constitutive rules. e. ambiguity.

b. punctuation.

A cornerstone of effective interpersonal communication skills is. a. ensuring that what we say is clearly heard by the listener b. respecting what others say about what they feel and think c. making certain to abide by the rules of all speech communities d. assuming an understanding of how others feel and think e. clearly telling others when their feelings are unacceptable or inappropriate

b. respecting what others say about what they feel and think

The French word "rue" and the American word "road" mean the same thing in their respective cultures. These different symbols used for the same thing remind us that language is: a. abstract. b. ambiguous. c. arbitrary. d. inherent. e. objective.

c. arbitrary.

Which of the following is NOT a constitutive rule of communication? a. not turning off a cell phone before class starts is rude b. using ALL CAPS in e-mails comes across as "shouting" c. business email must be answered within 24 hours d. speaking on a cell phone during a movie is inconsiderate e. wearing a suit is essential to demonstrating professionalism

c. business email must be answered within 24 hours

"One day, I won't have to worry about being single. One day, I'll be married." These statements illustrate how symbols allow for: a. arbitrary thought. b. loaded language. c. hypothetical thought. d. symbolic organization. e. symbolic evaluation.

c. hypothetical thought.

According to your text, misunderstanding is less likely when we are conscious of a. our I language b. our you language c. levels of abstraction d. speech community e. punctuation

c. levels of abstraction

Communication rules tell us. a. what to say b. when to speak c. how to interpret others' communication d. all of these e. none of these

d. all of these

Which of the following is NOT a regulative rule of interpersonal communication? a. You should not speak when others are speaking. b. Don't speak with your mouth full. c. Only speak when called upon. d. Speaking is a way to show you care about issues. e. When the other person pauses, it's your turn to speak.

d. Speaking is a way to show you care about issues.

In general, masculine-gender speech communities follow this communication rule: a. Use talk cooperatively. b. Be expressive. c. Include others in conversations. d. Use talk to accomplish practical goals. e. Show caring through speaking.

d. Use talk to accomplish practical goals.