IS301 DSM CH11 Questions
__________ use(s) a built-in or learned knowledge base to carry out specific, repetitive, and predictable tasks for an individual user, business process, or software application.
Intelligent agents
What is machine learning?
It is the study of how computer programs can improve their performance without explicit programming
Which of the following best describes organizational learning?
Organizational learning is the creation of new standard operating procedures and business processes that reflect an organization's experience.
Which of the following statements best describes explicit knowledge?
Explicit knowledge is knowledge that can be documented and codified, often stored in information systems, on Web sites, in spreadsheets, or in handbooks and manuals.
__________ is rule-based AI that tolerates imprecision by using nonspecific terms called membership functions to solve problems.
Fuzzy logic
Which of the following statements best describes structured knowledge?
Structured knowledge is explicit knowledge that exists in formal documents, as well as in formal rules that organizations derive by observing experts and their decision-making behaviors.
__________ is a problem-solving method that promotes the evolution of solutions to specified problems using the model of living organisms adapting to their environment.
A genetic algorithm
Which of the following best describes a genetic algorithm?
A genetic algorithm is a problem-solving method that promotes the evolution of solutions to specified problems using the model of living organisms adapting to their environment.
Which of the following statements best describes an expert system?
An expert system is an intelligent technique for capturing tacit knowledge in a very specific and limited domain of human expertise.
__________ consists of computer-based systems (both hardware and software) that attempt to emulate human behavior.
Artificial intelligence (AI)
Which of the following is artificial intelligence technology that represents knowledge as a database of cases and solutions?
Case-based reasoning (CBR)
Which of the following best describes case-based reasoning?
Case-based reasoning (CBR) is artificial intelligence technology that represents knowledge as a database of cases and solutions.
What is computer-aided design?
Computer-aided design (CAD) is a kind of knowledge work system that automates the creation and revision of designs using computers and sophisticated graphics software.
__________ classify, store, and distribute digital objects such as photographs, graphic images, video, and audio content.
Digital asset management systems
_________ include corporate repositories of documents, reports, presentations, and best practices, as well as capabilities for collecting and organizing semistructured knowledge such as e-mail.
Enterprise content management systems
__________ are general-purpose firmwide efforts to collect, store, distribute, and apply digital content and knowledge.
Enterprise-wide knowledge management systems
Which of the following statements best describes enterprise-wide knowledge management systems?
Enterprise-wide knowledge management systems are general-purpose firmwide efforts to collect, store, distribute, and apply digital content and knowledge.
__________ refers to the set of business processes developed in an organization to create, store, transfer, and apply knowledge
Knowledge management
Which of the following provide an online directory of corporate experts and their profiles, with details about their job experience, projects, publications, and educational degrees?
Knowledge network systems
Which of the following best defines a knowledge work system?
Knowledge work systems (KWS) are specialized systems built for engineers, scientists, and other knowledge workers charged with discovering and creating new knowledge for a company.
__________ refers to knowledge that encompasses the insights, judgment, creative processes, and wisdom that come from learning and long experience in a field, and from many trials and errors.
Tacit knowledge
Which of the following statements best describes virtual reality systems?
They are interactive graphics software and hardware that create computer-generated simulations that provide sensations that emulate real-world activities.
Which of the following statements best describes knowledge network systems?
They provide an online directory of corporate experts and their profiles, with details about their job experience, projects, publications, and educational degrees.
An intelligent technique for capturing tacit knowledge in a very specific and limited domain of human expertise is called __________.
an expert system
Artificial intelligence (AI) consists of _________.
computer-based systems (both hardware and software) that attempt to emulate human behavior
Tacit knowledge refers to _________.
knowledge that encompasses the insights, judgment, creative processes, and wisdom that come from learning and long experience in a field, and from many trials and errors
Learning management systems __________.
provide tools for the management, delivery, tracking, and assessment of various types of employee learning and training
Intelligent agents are _________.
software programs that use a built-in or learned knowledge base to carry out specific, repetitive, and predictable tasks for an individual user, business process, or software application
