IS451_ch9

resource histogram

A(n) ____ is a column chart that shows the number of resources assigned to a project over time.

physiological

At the bottom of Maslow's structure are ____ needs.

Sensation/Intuition

In the MBTI, the ____ dimension relates to the manner in which you gather information

Theory X

People who believe in ____ assume that the average worker wants to be directed and prefers to avoid responsibility

power

People who need personal ____ want to direct others and can be seen as bossy

Resource leveling

____ is a technique for resolving resource conflicts by delaying tasks.

1950s

Abraham Maslow, a highly respected psychologist, rejected the dehumanizing negativism of psychology in the ____.

promotion

According to Thamhain and Wilemon, ____ is the ability to improve a worker's position.

authority

According to Thamhain and Wilemon, ____ is the legitimate hierarchical right to issue orders.

storming

In the Tuckman model, ____ occurs as team members have different opinions as to how the team should operate

performing

In the Tuckman model, ____ occurs when the emphasis is on reaching the team goals, rather than working on team process

acquiring the project team

Key outputs of ____ process are project staff assignments, resource calendars, and project management plan updates.

affiliation

People with a high need for ____ desire harmonious relationships with other people and need to feel accepted by others.

achievement

People with a high need for ____ seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile

Amiables"

Psychologist David Merril describes ____ as reactive and people-oriented

Analyticals"

Psychologist David Merril describes ____ as reactive and task-oriented

TAT

The ____ presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story.

deficiency

The bottom four needs in Maslow's structure are referred to as ____ needs

finalizing the project requirements

The first step in the framework for defining and assigning work is ____.

growth

The highest level of needs in Maslow's structure is referred to as a ____ need.

developing the project team

The main outputs of ____ process are team performance assessments and enterprise environmental factors updates

Theory Z

____ emphasizes things such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers.

Herzberg

____ found that people were motivated to work mostly by feelings of personal achievement and recognition.

Developing the project team

____ involves building individual and group skills to enhance project performance

Acquiring the project team

____ involves getting the needed personnel assigned to and working on the project

Developing the human resource plan

____ involves identifying and documenting project roles, responsibilities, and reporting relationships.

Managing the project team

____ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance.

Reward power

____ involves using incentives to induce people to do things

Coercive power

____ involves using punishment, threats, or other negative approaches to get people to do things they do not want to do

Self-actualization

____ is at the top of Maslow's structure

Referent power

____ is based on an individual's personal charisma

Douglas McGregor

____ is best known for developing Theory X and Theory Y

Abraham Maslow

____ is best known for developing a hierarchy of needs

Frederick Herzberg

____ is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings

Mirroring

____ is matching certain behaviors of the other person

David McClelland

____ proposed that an individual's specific needs are acquired or learned over time and shaped by life experiences.

Resource loading

____ refers to the amount of individual resources an existing schedule requires during specific time periods

4

Human resource management includes ____ processes

Seek first to understand, then to be understood

Which of Covey's habits does Douglas Ross suggest differentiates good project managers from average or poor project managers?

Deputy project managers

____ fill in for project managers in their absence and assist them as needed