ISDS 3115 Final- Quiz questions

Which of the following statements is TRUE regarding data​ management? A. Data can be stored three​ ways: character,​ pattern, or numeric. B. Mangers need to identify​ "outliers" after they are accepted into the dataset. C. Managers should always remove the entire record with any missing values. D. Consistency refers to the degree of conformity of a measure to a standard value. E. Once managers conclude that the data is​ consistent, they look for completeness.

A. Data can be stored three​ ways: character,​ pattern, or numeric.

What is a dependent demand technique that uses a​ bill-of-material, inventory, expected​ receipts, and a master production schedule to determine material​ requirements? A. Material requirements planning​ (MRP) B. Economic order method​ (EOM) C. Material requirements method​ (MRM) D. Periodic order planning​ (POP)

A. Material requirements planning​ (MRP)

A supply chain ends with A. a satisfied customer. B. manufacturers. C. distributors. D. suppliers.

A. a satisfied customer

Which of the following is NOT one of the phases of project​ management? A. budgeting B. scheduling C. planning D. controlling E. All of the above are project management phases.

A. budgeting

In a​ ________, the highest and lowest values are highlighted. A. heat map B. PivotTable C. visual inspection D. heat zone E. color map

A. heat map

Why is Singapore used as a cluster for computer hardware​ manufacturing? A. high technological penetration rates and per capita GDP B. venture capitalists located nearby C. NAFTA D. natural resources of land and climate E. high traffic flows

A. high technological penetration rates per capita GDP

A​ hospital's layout most closely resembles which of the​ following? A. job shop B. product oriented C. work cell D. retail E. project

A. job shop

Which of the following is specifically characterized by continuous and forced problem solving via a focus on throughput and reduced​ inventory? A. ​Just-in-time (JIT) B. Lean operations C. Toyota Production System​ (TPS) D. Material requirements planning​ (MRP) E. kanban

A. just-in -time (JIT)

Which of the following is not present in a time​ series? A. operational variations B. trend C. cycles D. random variations E. seasonality

A. operational variations

Arnold Palmer Hospital uses which​ focus? A. process B. repetitive C. product D. mass customization E. Both A and D.

A. process

Activity R on a CPM network has predecessors M and​ N, and has successor S. R has duration 5.​ N's late finish is​ 18, while​ M's is 20.​ S's late start is 22. Which of the following is definitely​ true? A. the set of times cannot all be possible. Your answer is correct. B. R is critical and has zero slack. C. N is a critical activity. D. S is a critical activity. E. R has no slack but is not critical.

A. the set of times cannot all be critical

The two most basic inventory questions answered by the typical inventory model​ are: A. order quantity and cost of orders. B. timing of orders and order quantity. C. ordering cost and carrying cost. D. timing of orders and cost of orders. E. order quantity and service level.

B. timing of orders and order quantity.

What is the term of shipping directly from the supplier to the end consumer rather than from the​ seller, saving both time and reshipping​ costs? A. Postponement B. Drop shipping C. ​Vendor-managed inventory D. Direct shipping

B. Drop shipping

Which of the following is specifically characterized by a focus on continuous​ improvement, respect for​ people, and standard work​ practices? A. kanban B. Toyota Production System​ (TPS) C. ​Just-in-time (JIT) D. Lean operations E. Material requirements planning​ (MRP)

B. Toyota Production System (TPS)

Which of the following reduces product​ handling, inventory, and facility​ costs, but requires both​ (1) tight scheduling and​ (2) accurate inbound product​ information? A. ASRS B. ​cross-docking C. random stocking D. customizing E. ​phantom-docking

B. cross-docking

A​ single-period inventory model is NOT applicable for A. seasonal goods. B. furniture. C. newspapers. D. milk.

B. furniture

Which of the following environmental factors has not contributed to​ Microsoft's changing​ strategy? A. faster processors B. global warming Your answer is correct. C. security issues D. the Internet E. Google

B. global warming

Airfreight A. is the oldest means of freight transportation. B. is a​ fast-growing mode of shipping. C. is the best way to transport natural gas. D. represents about​ 10% of the tonnage shipped in the United States.

B. is a fast-growing mode of shipping

Which of the following are all strategies for improving productivity in​ services? A. reduce​ inventory, reduce​ waste, reduce​ inspection, and reduce rework B. ​separation, self-service,​ automation, and scheduling C. process​ focus, repetitive​ focus, product​ focus, and mass customization focus D. lean​ production, strategy-driven​ investments, automation, and process focus E. high​ interaction, mass​ customization, service​ factory, and​ just-in-time

B. separation, self-service,​ automation, and scheduling

Which of the following statements about ABC analysis is​ FALSE? A. In ABC​ analysis, forecasting methods for​ "C" items may be less sophisticated than for​ "A" items. B. In ABC​ analysis, "A" items should have tighter physical inventory control than​ "B" or​ "C" items have. C. ABC analysis is based on the presumption that all items must be tightly controlled to produce important cost savings. D. Criteria other than annual dollar​ volume, such as high holding cost or delivery​ problems, can determine item classification in ABC analysis. E. ABC analysis is based on the presumption that controlling the few most important items produces the vast majority of inventory savings.

C. ABC analysis is based on the presumption that all items must be tightly controlled to produce important cost savings.

Which of the following statements is true regarding​ cross-sourcing? A. ​Cross-sourcing develops the ability to produce goods or services previously purchased or actually buying a supplier or distributor. B. ​Cross-sourcing describes suppliers who become part of a company coalition. C. ​Cross-sourcing uses one supplier for a component and a second supplier for another​ component, where each supplier acts as a backup for the other. D. ​Cross-sourcing enhances technological skills.

C. Cross-sourcing uses one supplier for a component and a second supplier for another​ component, where each supplier acts as a backup for the other.

Which of the following is FALSE regarding the links between JIT and​ quality? A. If consistent quality​ exists, JIT allows firms to reduce all costs associated with inventory. B. Inventory hides bad​ quality; JIT immediately exposes it. C. JIT increases the cost of obtaining good quality. D. JIT reduces the number of potential sources of error by shrinking queues and lead times. E. As quality​ improves, fewer inventory buffers are​ needed; in​ turn, JIT performs better.

C. JIT increases the cost of obtaining good quality.

A project manager is interested in crashing a project with variable activity times. Which of the following tools should​ he/she employ? A. CPM B. Gantt Chart C. PERT D. either PERT or CPM E. PERT, CPM, or a Gantt chart are fine.

C. PERT

The number of defects after a hotel room cleaning​ (sheets not​ straight, smears on​ mirror, missed debris on​ carpet, etc) should be measured using what type of control​ chart? A. ​x-bar chart B. ​R-chart C. ​c-chart D. ​p-chart E. either ​x-bar chart or R chart

C. c-chart

Which of the following represents a common way to manage capacity in the service​ sector? A. ​"early bird" specials in restaurants B. ​first-come, first-served service rule C. changes in staffing levels D. appointments E. reservations

C. changes in staffing levels

When making a location decision at the​ region/community level, which of these would be​ considered? A. zoning restrictions B. government​ rules, attitudes,​ stability, incentives C. cost and availability of utilities D. cultural and economic issues E. ​air, rail,​ highway, waterway systems

C. cost and availability of utilities

Vicky wishes to set up conditional formatting in excel to ensure that all the suppliers have different supplier numbers in column B. Which conditional formatting 'Rule Type' should she use? A. Format only top or bottom ranked values B. Format all cells based on their values C. format only unique or duplicate values D. Format only cells that contain

C. format only unique or duplicate values

Globalization of the location decision is the result of all EXCEPT which of the​ following? A. market economics B. ease of capital flow between countries C. higher quality of labor overseas D. more​ rapid, reliable travel and shipping E. high differences in labor costs

C. higher quality of labor overseas

Which one is NOT an application of lean principle in​ services? A. inventory sharing among members of the pharmaceutical network B. scheduling personnel availability at 15 minute increments to meet demand fluctuations C. securing more inventory to prepare for disruption in production D. improving kitchen layout at​ McDonald's to drive seconds out of the production process E. JIT in food supply management

C. securing more inventory to prepare for disruption in production

An advantage of the​ fixed-period inventory system is​ that: A. orders usually are for smaller order quantities. B. safety stock will be lower than it would be under a​ fixed-quantity inventory system. C. there is no physical count of inventory items when an item is withdrawn. D. no inventory records are required. E. the average inventory level is reduced.

C. there is no physical count of inventory items when an item is withdrawn.

​Response-based competitive advantage can​ be: A. quick response B. flexible response C. reliable response D. all of the above E. none of the above

D. all of the above

The forecasting technique that pools the opinions of a group of experts or managers is known​ as: A. multiple regression. B. market survey. C. management coefficients. D. jury of executive opinion. E. the expert judgment model.

D. jury of executive opinion

Which of the following strategies is part​ collaboration, part purchasing from few​ suppliers, and part vertical​ integration? A. virtual companies B. joint ventures C. horizontal integration D. keiretsu networks

D. keiretsu networks

Speech recognition and​ self-driving cars are applications of A. cohort analysis. B. mapping and tracking. C. opinion mining. D. machine learning. E. cluster analysis.

D. machine learning

A grill assembly takes 20 washers. Instead of listing these washers​ separately, they are grouped into a single kit for production. How is the bill of material for the washers​ classified? A. component bill B. phantom bill C. modular bill D. planning bill E. ​low-level bill

D. planning bill

The service sector makes up approximately what percentage of all jobs in the United​ States? A. 94 B. 40 C. 66 D. 12 E. 86

E. 86

Which of the following statements is​ TRUE? A. Juran coined the term zero defects. B. Juran wrote the 14 points for implementing quality improvement. C. Deming laid out 40 steps to quality improvement process in his 1961 book. D. Crosby defined quality as fitness for use. E. ​Feigenbaum's work in how people learn from each​ other's successes led to the field of​ cross-functional teamwork.

E. Feigenbaum's work in how people learn from each​ other's successes led to the field of​ cross-functional teamwork.

Which of the following is the best example of the proximity rule​ that, for service​ firms, proximity to market is the most important location​ factor? A. Metal refiners​ (smelters) locate near mines to accomplish significant weight reduction near the​ metal's source. B. Furniture makers choose to locate near the source of good​ hardwoods, even though it means locating near other furniture manufacturers. C. Patients will travel very long distances to have their hernia surgeries performed at Shouldice Hospital. D. Soft drinks are bottled in many local​ plants, where carbonated water is added to proprietary syrups that may have been shipped long distances. E. Few people will travel​ out-of state for a routine haircut.

E. Few people will travel out-of state for a routine haircut

Which of the following is one of the four principles of bottleneck​ management? A. Lost time at a​ non-bottleneck is lost system capacity. B. Increased​ non-bottleneck capacity is increased system capacity. C. Bottlenecks should be moved to the end of the system process. D. Increasing capacity at bottleneck stations is a mirage. E. Release work orders to the system at the​ bottleneck's capacity pace.

E. Release work orders to the system at the​ bottleneck's capacity pace.

Acceptance​ sampling: A. may be either of a variable or attribute​ type, although attribute inspection is more common in the business environment. B. may involve inspectors taking random samples​ (or batches) of incoming raw materials and measuring them against predetermined standards. C. may involve inspectors taking random samples​ (or batches) of finished products and measuring them against predetermined standards. D. is more economical than​ 100% inspection. E. All of the above are true.

E. all of the above are true

Which of the following is TRUE regarding the steps to reducing setup​ times? A. The first step involves performing as much setup preparation as possible while the​ process/machine is operating. B. The cycle of steps is repeated until setup time is reduced to under a minute. C. Move material closer and improve material handling are done before operator training. D. The standardization of both tooling and work procedures is advantageous to setup time reduction. E. All of the above are true.

E. all of the above are true

The purpose of safety stock is​ to: A. replace failed units with good ones. B. eliminate the likelihood of a stockout due to erroneous inventory tally. C. eliminate the possibility of a stockout. D. protect the firm from a sudden decrease in demand. E. control the likelihood of a stockout due to variable demand​ and/or lead time.

E. control the likelihood of a stockout due to variable demand​ and/or lead time.

Characteristics of​ just-in-time partnerships do NOT​ include: A. produce with zero defects. B. ​long-term contracts. C. removal of​ in-transit inventory. D. focus on core competencies. E. large lot sizes to save on setup costs and to gain quantity discounts.

E. large lot sizes to save on setup costs and to gain quantity discounts.

Which of the following phrases best describes process​ focus? A. high fixed​ costs, low variable costs B. Finished goods are usually made to a forecast and stored. C. low inventory D. Operators are less broadly skilled. E. low​ volume, high variety

E. low volume, high variety

In​ MRP, system nervousness is caused​ by: A. ​management's attempt to evaluate alternative plans before making a decision. B. the use of phantom bills of material. C. ​management's marking part of the master production schedule as​ "not to be​ rescheduled". D. the use of the​ lot-for-lot approach. E. ​management's attempt to continually respond to minor changes in production requirements.

E. management's attempt to continually respond to minor changes in production requirements.

Which of the following is NOT one of the 10 strategic OM decisions? A. layout strategies B. maintenance C. supply chain management D. process and capacity strategies E. mass customization

E. mass customization

The main goal of retail layout​ is: A. minimizing customer confusion regarding location of items. B. minimizing storage costs. C. minimizing space required. D. minimizing material handling cost. E. maximizing profitability per square foot of floor space.

E. maximizing profitability per square foot of floor space

MRP can be effective only if very accurate lot sizes are calculated in advance. T/F

False

A​ process-oriented layout is the traditional way to support a product differentiation strategy. T/F

True

Line employees need the knowledge of TQM tools. T/F

True

One drawback of a​ product-oriented layout is that work stoppage at any one point ties up the whole operation. T/F

True

One reason for a firm locating near its competitors is the presence of a major resource it needs. T/F

True