ISOM 249

Doing trial runs when preparing for an online job interview is recommended for which of the following reasons? (Choose every correct answer.)

A thank-you note should be sent within a few hours to one day after an interview. Most HR professionals recommend following up after the interview in some way. A thank-you note should be brief and genuine.

Which of the following should you do when invited to a job interview via an online platform? (Choose every correct answer.)

Ask a friend or colleague to do practice interviews with you. Test your equipment.

When interviewing for a job, which of the following most reduces your chances of getting hired?

Dressing too provocatively

True or false: When you are known for failing to live up to your promises to stakeholders, you have a reputation for good character.

False

Sydney just started working in the marketing department for a major tobacco company. In her spare time she participates on anti-smoking campaigns. Which of the following statements about her personal values is true?

Her personal values do not align with the corporate values of her work.

Assuming that a corporation has good values, which of the following statements about the alignment of personal values and corporate values are true?

If personal values are not in alignment with corporate values, a lack of integrity is possible. Matching personal values with corporate values is a key element of character.

Simon worked in management at a large technology company that became embroiled in a scandal in which many managers were implicated. Simon was cleared of any wrongdoing, but the company was shut down and all employees were laid off. Simon was hired at a rival company, but his new colleagues did not give him a warm welcome. Which of the following must Simon do to create a good working environment?

Simon must establish credibility.

Which of the following is a characteristic of givers in business?

They are generous in their support of their colleagues.

Today's effective business leaders have generally gained their positions because of which of the following?

They had a sense of community. They valued teamwork.

Which of the following are true of cover letters?

They help shape how the employer interprets your résumé. Employers like shorter letters because they have many applications to review. They should generally be three to five paragraphs long.

What statement about cover letters is true?

They should be error free.

Which of the following statements are true of the job interview?

You are competing against the best applicants for the job. You can be more successful with some preparation. It is the most consequential part of the job application process.

In the job interview process,

adequate preparation can help applicants receive job offers.

Demonstrating accountability in business implies which of the following?

an enlarged vision of those affected by a business an obligation to meet the needs of others

In a job interview, you should dress

appropriately for the standards of the company.

You can review résumés and cover letters by

asking a professor to look them over for you. getting the opinions of people in the career center. rereading them to make sure they accurately highlight your abilities and attributes.

When you craft a cover letter, you should

be concise and focused.

Generosity towards others is an example of Blank______ in the business world.

caring

Which of the following factors impact a business executive's credibility? (Choose every correct answer.)

competence character being caring

Conducting business with Blank______ helps forge character and maximize competencies.

complete honesty

You should respond to interview questions

confidently. strategically. concisely.

Meg Whitman, former CEO of HP, stated that early in her career she gained credibility and displayed competence through her focus on

creating a successful track record.

Which of the following are abuses of honesty?

deceiving consumers cheating in the classroom identity theft

A cover letter should

demonstrate that you have researched the position.

A perception that someone does not care about others will lead people to Blank______ them

distrust

Having good credibility implies which of the following qualities? (Choose every correct answer.)

ensuring promises are fulfilled being honorable and reliable having strong ethical values

The commonly accepted beliefs and principles for acceptable behavior in the business community are known as business

ethics.

Which of the following are examples of good business ethics?

following the law ensuring proprietary information remains safe

Having good character implies that one has Blank______ values.

high moral and ethical

Most business leaders believe that their primary responsibilities to their employees include which of the following?

inspiring developing mentoring coaching

Some good ideas to keep in mind when leaving a job include

leaving on good terms so you may receive positive references in the future. informing your supervisor immediately and in person. writing an appreciative letter of resignation, if required.

Which of the following are benefits of having many givers in a business?

less employee turnover greater profitability increased productivity

When going to a job interview, you should

maintain a certain level of formality in your behavior. dress on the conservative side. avoid wearing too many accessories.

Tips for writing an effective cover letter include

making sure to demonstrate that you are responsive to the needs of the company. carefully reading the job announcement to help you prioritize your selling points. using the Internet to research the company and the type of job.

Writing an unsolicited cover letter

may require more research about the company than a solicited cover letter.

Getting the tone right in a cover letter

means avoiding overly complex language. requires confidence without coming across as arrogant. is one of the hardest tasks in the process.

Interpersonal communication includes which of the following? (Choose every correct answer.)

messages sent between two or more people negotiating the meaning of messages exchanging mutual messages

After a job interview,

most hiring managers expect a follow-up of some type relatively soon.

Effective communicators gain trust by seeking to understand others'

needs.

A cover letter

often forms the first impression with a hiring manager.

An unsolicited cover letter

often summarizes abilities and attributes with a bulleted list. requires several modifications from a standard solicited cover letter. opens immediately with a proposition about how you can add value to a company.

Most people will judge a person's competence based on the person's

previous accomplishments

Once you have written your cover letter, you should

review it carefully before sending it along

The tone of a cover letter

should be enthusiastic.

If you plan to leave your current position, you should

show appreciation for the professional opportunities the position has given you.

During an interview, being strategic means

that you find ways to bring up your selling points.

Which of the following are things that a good business communications textbook is designed to give readers?

tools to develop communication abilities over the course of a career opportunities to consciously elevate their communication skill set

When using the "access" stage of the FAIR test, you must ask how Blank______ your motives, reasoning, and information are.

transparent

Which of the following are gained by business leaders when they recognize and show concern for others' needs?

trust credibility