IST Chapter 5

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________ is a cooperative social media application making use of the network effect.

Media sharing

Open source software is an example of the power of collective intelligence.

TRUE

________ are comprised of members from different geographic areas assembled as needed to collaborate on a certain project.

Virtual teams

________ take(s) the concept of real-time communication a step further by allowing people to communicate using avatars.

Virtual worlds

Some people see ________ as the "contextual Web," where the immense amounts of content available to users will be filtered by contextual factors such as time, location, social activities, and so on.

Web 3.0

A ________ allows accessing remote or local data without having to know the complexities of this access, and thus enable creating unique and dynamic applications quickly and easily.

Web API

A ________ provides a way for different components of software to interact and exchange data or functionality using common Web communication protocols.

Web API

Which of the following is a reason for the development of the semantic Web?

Web pages can be understood by people but not by computers.

________ is the distribution of digital media, such as audio or video files, via syndication feeds for on-demand playback on digital media players.

Webcasting

In the context of collaborative tools, ________ is an example of a collaboration management tool.

MS SharePoint

________ is the creation of a categorization system by users.

Social cataloging

________ sites create social online communities where individuals with a broad and diverse set of interests meet and collaborate.

Social networking

________ attempts to increase the relevance of search results by including content from blogs and microblogging services.

Social search

Adding geospatial metadata to media is referred to as geotagging.

TRUE

By providing access to useful Web APIs, organizations extend their reach and build and strengthen customer relationships, providing a base for revenue-generating services.

TRUE

Cloud-based collaboration tools allow for easy access and easy transferability of documents or other files from one person to another, as the tools can run on any computer with a Web browser and Internet connectivity.

TRUE

Content management systems are also known as digital asset management systems.

TRUE

Desktop videoconferencing has been enabled by the growing power of processors powering personal computers and faster Internet connections.

TRUE

Enterprise search engines such as Microsoft's Enterprise Search or the Google Search Appliance are designed to retrieve content from various internal data sources, including documents, databases, or applications linked to the company's intranet.

TRUE

Many companies have not been able to realize the full potential of a virtual world environment beyond just providing virtual showcases for their products.

TRUE

Many successful Web 2.0 applications rely on Web APIs (application programming interfaces) to function.

TRUE

Membership on virtual teams is fluid, with teams forming and disbanding as needed, with team size fluctuating as necessary, and with team members coming and going as they are needed.

TRUE

One of the most popular groupware systems - and arguably the system that put groupware into the mainstream - appeared in 1989 when Lotus Development released its Notes software product.

TRUE

Social media is a classification of Web 2.0 applications.

TRUE

The idea of mashups came from popular music where many songs are produced by mixing two or more existing songs together.

TRUE

The size of a word in a tag cloud represents its importance or frequency so that it is easy to spot the most important or frequent words or tags.

TRUE

Typically, shared content is hosted on media sharing sites; however, the content can also be embedded into other sites.

TRUE

Virtual teams are commonly used for tasks such as developing systems and software.

TRUE

When Web pages are designed using semantic principles, computers will be able to read the pages, and search engines will be able to give richer and more accurate answers.

TRUE

________ can be used to visualize user generated content on a site.

Tag clouds

________ refers to manually adding metadata to media or other content.

Tagging

Which of the following explains the term "blogosphere?"

the community of all blogs

The network effect refers to the notion that the value of a network is dependent on ________.

the number of other users

Which of the following is one of the uses of geotagging?

to know the location of a person sending out a breaking news update on Twitter

Which of the following is an example of synchronous communication?

videoconferencing

The term ________ marketing was coined by Harvard business professor Jeffrey Rayport to describe how good marketing techniques can be driven by word-of-mouth or person-to-person communication.

viral

Which of the following statements is true about peer production?

Anyone can help in producing or improving the final outcome.

In the context of collaborative tools, ________ is an example of an electronic conferencing tool.

Apple FaceTime

Which of the following is a basic concept associated with Web 2.0?

B) shift in users' role from the passive consumer of content to its creator

________ is the process of creating an online text diary made up of chronological entries that comment on everything from one's everyday life to wine and food, or even computer problems.

Blogging

Which of the following occurs during wiki wars?

Contributors continuously edit or delete each other's posts.

________ is a phenomenon where companies use everyday people as a cheap labor force.

Crowdsourcing

________ takes the concept of companies having used self-employed consultants to work on individual projects or provide content a step further by enabling people to work in more flexible ways on a variety of Internet-related projects.

E-lancing

A widget could combine geospatial data, photos, reference information, hotel prices, and weather information to provide a comprehensive overview of travel destinations.

FALSE

A work flow automation system is an example of a synchronous groupware tool.

FALSE

According to the network effect, if some users of a network lack knowledge, the network has little or no value.

FALSE

Asynchronous discussion forums emulate real-time written conversations.

FALSE

Changes made to the content on a wiki cannot be reverted.

FALSE

E-mail is an example of synchronous communication.

FALSE

Google Docs is a Web-based e-mail client allowing users to send large attachments and offering large storage space and superior filing and search capabilities.

FALSE

Google Talk is an enterprise-level collaboration tool that allows users to create group Web sites and share team information.

FALSE

In a Web 2.0 application, there is a relatively strict distinction between content creators and content consumers.

FALSE

Social presence tools are designed for lengthy posts.

FALSE

Social sharing and collaboration are some of the core Web 1.0 values.

FALSE

The term viral marketing describes how good marketing techniques can be driven by sending out massive amounts of spam.

FALSE

Virtual meetings can only be done synchronously by using technologies such as online discussion boards.

FALSE

Web 1.0 applications allow people to collaborate and share information online.

FALSE

In the context of collaborative tools, ________ is an example of an electronic communication tool.

MS Outlook

________ is an online office suite comprised of a spreadsheet application, a word processor, and a presentation application.

Google Docs

Which of the following Google Apps is an instant messaging client?

Google Talk

Which of the following statements is true about a content management system?

It allows the assignment of different roles for different users.

Which of the following statements is true about a mashup?

It is an application or a Web site that uses data from one or more service providers.

Which of the following statements is true about Google Sites?

It is an enterprise-level collaboration tool that allows users to create group Web sites and share team information.

Which of the following statements is true about a discussion forum?

It is dedicated to a specific topic, and users can start new threads.

Which of the following statements is true about tagging?

It is the process of adding metadata manually to media or other content.

Which of the following statements is true about a Real Simple Syndication (RSS) feed?

It is used to access the most current blogs, podcasts, videos, and news stories.

Which of the following statements is true about viral marketing?

It uses the network effect to increase brand awareness.

________ is the creation of goods or services by self-organizing communities.

Peer production

Which of the following is a consequence of the use of social software?

People are sharing more personal information online.

Cloud-based collaboration tools ________.

allow for easy transferability of documents from one person to another

Which of the following Web 2.0 applications has been classified by noted technology journalist Nicholas Carr as the "amateurization" of journalism?

blogs

Podcasting is a misnomer because podcasts ________.

can be played on a variety of devices in addition to Apple's iPods

A major benefit of social software is the ability to harness the "wisdom of crowds," which is also referred to as ________.

collective intelligence

The concept of ________ is based on the notion that distributed groups of people with a divergent range of information and expertise will be able to outperform the capabilities of individual experts.

collective intelligence

A(n) ________ system allows users to publish, edit, version track, and retrieve digital content, such as documents, images, audio files, videos, or anything else that can be digitized.

content management

Which of following factors differentiates asynchronous communication from synchronous communication?

coordination in time

In the context of collaborative tools, ________ emulate traditional bulletin boards and allow for threaded discussions between participants.

discussion forums

Which of the following is an example of asynchronous communication?

e-mail

An ________ is essentially a collection of personal computers networked together with sophisticated software tools to help group members solve problems and make decisions through interactive electronic idea generation, evaluation, and voting.

electronic meeting system

Social bookmarking allows users to share Internet bookmarks and to create categorization systems. These categorization systems are referred to as ________.

folksonomies

The term ________ refers to a class of software that enables people to work together more effectively.

groupware

Which of the following facilitates real-time written conversations?

instant messaging

Which of the following is a collaboration management tool that is used to facilitate virtual or collocated meetings?

intranets

Which of the following statements is true about social bookmarking?

it allows users to create folksonomies.

According to Thomas Baekdal, which of the following is a critical factor in the success of a viral marketing campaign?

making sequels

In the context of Web 2.0, Web APIs enable the creation of ________.

mashups

Social presence tools are also known as ________ tools.

microblogging

Which of the following benefits of groupware enables many people to speak and listen at the same time?

parallelism

The ________ Web, originally envisioned by Tim Berners-Lee, one of the founders of the Internet, is a set of design principles that will allow computers to be able to better index Web sites, topics, and subjects.

semantic

The use of ________ within a company's boundaries or between a company and its customers or stakeholders is referred to as Enterprise 2.0.

social media


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