ITF+ Lesson 7

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What is the difference between freeware and open source software? A. Open source applications are those that may be downloaded from the Internet and used without restriction. B. Open source means that the software is intended for purchase to meet commercial needs. C. Open source is provided on a trial basis and users commonly have to purchase the full version after the trial period has passed. D. Open source means that the programming code used to design the software is publicly available.

Open source means that the programming code used to design the software is publicly available.

You have just bought a new computer but want to use the older version of Windows that came with your previous computer. Windows was provided as an OEM license. Can you use this license key to install the software on your new PC? A. Original Equipment Manufacturer (OEM) licenses can only be used on the brand and model it was initially installed on. B. Original Equipment Manufacturer (OEM) licenses can be transferred between different computers, just not at the same time. C. Original Equipment Manufacturers (OEM) licenses are only used in Enterprise environments, prohibiting use on a new computer. D. Original Equipment Manufacturer (OEM) licenses are authorized for use on multiple computer systems at the same time, enabling use on the new computer.

Original Equipment Manufacturer (OEM) licenses can only be used on the brand and model it was initially installed on.

Following installation of a program written for an older version of Windows, you receive an alert that it might not have installed correctly. What feature could you use to make the program run correctly? A. Use the Repair option inherent in most programs to automatically fix this issue. B. The program's Details tab to use settings for the latest version with the latest patches. C. Use the uninstall/reinstall feature that should fix any compatibility issues you may have. D. Use the program's Compatibility tab to use settings for the older Windows version.

Use the program's Compatibility tab to use settings for the older Windows version.

Why would Windows prompt you to enter a password if you try to install a software application? A. Installing an application requires the use of the application's setup files which may require specific user privileges to access. B. Installing an application requires administrator privileges and is an action protected by User Account Control C. Installing an application requires a second level of verification. An administrator verifies a standard user and a second administrator can verify the first one. D. Installing an application requires that you have exited other applications so that the antivirus software can be disabled.

Installing an application requires administrator privileges and is an action protected by User Account Control

What type of software manages tasks, dependencies, and timelines? A. Accounting software B. Project management software C. Database software D. Business-specific applications

Project management software

What type of software would you use to configure a server by connecting to it over the network? A. System restore B. Wireless input device C. Collaboration software D. Remote desktop

Remote desktop

Windows comes with web server software, but it is not installed by default. How would you install this software? A. Use the Turn Windows features on or off dialog from Programs and Features. B. Use App Installer feature in Programs and Features tab to uninstall and then reinstall the web server software. C. Use the Repair option inherent in Programs and Features to automatically run the web server feature. D. Use the Server Software tab in Programs and Features to install the web server.

Use the Turn Windows features on or off dialog from Programs and Features.

What compatibility information should you confirm before installing a software application? A. That it works with the version of the operating system that you have, and that your computer meets the system (hardware) requirements. B. That you read the End User License Agreement (EULA) and agree to the terms of the license agreement. C. That you select the "repair" option if the software program has stopped working properly. D. That you review the advanced options and select specific feature sets.

That it works with the version of the operating system that you have, and that your computer meets the system (hardware) requirements.

Why might you uninstall software applications from a new computer? A. The computer may already have a virus pre-installed that you do not want. B. The computer may be bundled with pre-installed software that you do not want. C. The computer may have spyware bundled in that will watch every action that do on your computer. D. The computer may not have enough storage left to run any of the software applications.

The computer may be bundled with pre-installed software that you do not want.

Following installation of an application, another program on your computer has stopped working. What could you do to try to fix it? A. Try using the Turn Windows features on or off dialog tab from Programs and Features (if available). B. Try using the Repair option in Programs and Features (if available) or re-installing the program. C. Try using the software components tab under Device Manager to fix the problem. D. Log into User Account Control and edit the settings in the control panel and reduce the security posture. It may have blocked the other program.

Try using the Repair option in Programs and Features (if available) or re-installing the program.

In order to obtain support on a currently installed application, the software vendor wants to know the application's product ID. How would you locate this information? A. Look in the Warranty information packet. B. Usually via the Help > About menu. C. Open the System Settings menu. D. Search manufacturer's website.

Usually via the Help > About menu.


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