LEADERSHIP chapter 1

50. Management maintains a degree of stability, predictability, and order through a culture of _____.

efficiency

47. Leadership is a(n) _____ activity.

people

15. According to the relational theories of leadership, management skills are seen as the most important facet of leadership effectiveness. a. True b. False

a

2. The qualities needed for effective leadership are the same as those needed to be an effective follower. a. True b. False

a

3. At present, social connectedness and mobility are the central aspects of every leader's job. a. True b. False

a

39. The belief that leaders were born with certain natural abilities of power and influence characterizes the _____ of leadership. a. Great Man theories b. influence theories c. behavior theories d. contingency theories

a

40. Charismatic leadership is a part of the _____ of leadership. a. influence theories b. behavioral theories c. trait theories d. contingency theories

a

8. The best leaders, at all levels, are those who are genuinely interested in other people and find ways to bring out the best in them. a. True b. False

a

22. Which of the following is a characteristic of new paradigm leaders? a. They are humble. b. They are competitive. c. They are stabilizers. d. They are diversity avoiders.

a. They are humble.

55. Era 4 represents _____, which means to ensure organizational flexibility and responsiveness to a changing world.

agile leadership

10. Management is concerned with communicating the vision and developing a shared culture and set of core values that can lead to the desired future state. a. True b. False

b

11. Management creates change with in a culture of agility and integrity that helps the organization thrive over the long haul. a. True b. False

b

41. In Leadership Era 2, _____ of leadership worked because leaders could analyze their situation and develop careful plans. a. influence theories b. behavior theories c. trait theories d. relational theories

b

44. Which of the following statements is true of the art and science of leadership? a. Leadership is a science because many leadership skills and qualities cannot be learned from a textbook. b. Most people can learn to be good leaders no matter their innate characteristics. c. Many people have never tried to be a leader because it requires executive coaching. d. Leadership is an art because a growing body of knowledge and objective facts describes the leadership process.

b

9. Managers and leaders are inherently different types of people as leadership and management cannot go hand-in-hand. a. True b. False

b

36. Melanie has been promoted as the operations head of Apex Inc. She aims to lead the organization in an effective manner. Which of the following should be implemented by Melanie to achieve her aim? a. Focus on getting the most results out of people so that production goals are achieved. b. Ensure that employees are part of a community and feel that they are contributing to something worthwhile. c. Maintain a relationship based on position and formal authority and not on personal influence and trust. d. Maintain a degree of stability, predictability, and order through a culture of efficiency.

b. . Ensure that employees are part of a community and feel that they are contributing to something worthwhile.

33. Which of the following is a personal quality of leaders? a. Emotional distance b. Humility c. Conformity d. Insight into organization

b. Humility

16. Identify the correct statement regarding leadership. a. Leadership involves administrative paperwork. b. Leadership involves noncoercive influence. c. Leadership involves unidirectional influence. d. Leadership involves maintaining the status quo.

b. Leadership involves noncoercive influence.

25. ​Daniel, a management professor, wants to explain why a new paradigm leader is a facilitator rather than being a controller. Which of the following is the correct reason? a. The most important element of an organization's revenues is becoming the number of working hours. b. The financial basis of today's economy is becoming information rather than tangible assets. c. The old assumptions of sharing power and getting all employees involved are no longer valid. d. The success of an organization in today's world depends on the wealth of its owners.

b. The financial basis of today's economy is becoming information rather than tangible assets.

29. Executive coaches: a. help leaders develop emotional distance from their followers. b. encourage leaders to confront their flaws that inhibit effective leadership. c. intentionally value stability over change. d. help people through the transition to an old paradigm of effective leadership.

b. encourage leaders to confront their flaws that inhibit effective leadership.

32. Management focuses on getting the most results out of people so that: a. followers can be motivated through purpose rather than rewards or punishments. b. goods and services are provided to customers in a timely manner. c. the relationship with followers can be based on personal influence and trust. d. a shared culture and set of core values that can lead to the desired future state is developed.

b. goods and services are provided to customers in a timely manner.

28. Attempts to achieve collaboration, empowerment, and diversity can succeed only if: a. leaders follow the principles and practices of the industrial era. b. managers want to treat people the way they treat machines or the bottom line. c. leaders intentionally practice and apply new paradigm principles. d. leaders hire people who think and work alike.

c

42. Which of the following is an important characteristic of organizations during Leadership Era 3? a. High-performance culture b. Functional management c. Cross-functional teams d. Pre-bureaucratic organization

c

45. Many people have never tried to be a leader because: a. they do not have leadership skills. b. they lack the personality traits necessary for leadership. c. they have no understanding of what leaders actually do. d. leadership requires executive coaching.

c

20. It becomes easier for people to see their own opportunities for leadership when they: a. start seeing leaders as individuals who are above others. b. understand that the concept of leadership cannot continue to develop. c. stop equating leadership with greatness and public visibility. d. comprehend that leadership involves maintaining the status quo.

c stop equating leadership with greatness and public visibility.

17. Which of the following statements is true of people involved in the leadership relationship? a. They share a passive relationship. b. They seek changes dictated by leaders. c. They intentionally desire significant changes. d. They use coercion to bring about change.

c. They intentionally desire significant changes.

23. Steve leads the administrative department of Mayo Pvt. Ltd. He encourages people to perform to their maximum potential by providing support and regular feedback. He ensures that the opinions of his team members are considered before a decision is made. He does not believe in rigidity and inviolate procedures. In the context of the given scenario, Steve holds that: a. wealthy employees should be given more power. b. people at the bottom of the organizational hierarchy should have no power. c. human capital is more important than financial capital. d. tangible assets form the financial basis of today's economy.

c. human capital is more important than financial capital.

54. _____ refers to leadership influence based not on position or formal authority but, rather, on the qualities and personality of the leader.

charismatic leadership

52. _____ theories of leadership emphasize that leadership cannot be understood in a vacuum separate from various elements of the group or organizational situation.

contingency

38. Wilma supervises the mutual funds team of Verdana Pvt. Ltd. She listens to the needs and opinions of her subordinates and does not believe in simply giving orders. She understands and accepts others when they do not share a certain mindset. She readily admits her mistakes and doubts, Which of the following qualities of Wilma is depicted in this scenario? a. Conformist qualities b. Controlling qualities c. Management qualities d. Leadership qualities

d

43. Which of the following statements is true of Leadership Era 4? a. This is the era of Great Man leadership and the emphasis on personal traits of leaders. b. This era may be conceptualized as pre-industrial and pre-bureaucratic. c. This era sees the rise of the "rational manager" who directs and controls others using an impersonal approach. d. This era requires the full scope of leadership that goes beyond rational management or team leadership.

d

37. Linda heads the proofreading team of Ink Heart Pvt. Ltd., a publishing firm. She wants to align her followers toward the main objectives of the organization. Which of the following strategies should Linda apply? a. Organize a structure to accomplish the plan. b. Staff an organizational structure with employees. c. Direct employees and monitor implementation of plans. d. Communicate the vision and develop a shared culture.

d. Communicate the vision and develop a shared culture.

35. Fred, the president of Choice Inc., is providing general guidelines to managers in his organization on how to develop effective personal qualities. Which of the following should be a part of the guidelines? a. Invest in people rather than in goods. b. Create change and a culture of agility and integrity. c. Focus on providing answers and solving problems. d. Have the courage to admit mistakes and doubts.

d. Have the courage to admit mistakes and doubts.

18. An important aspect of leadership is: a. dictating changes required in an organization. b. maintaining a passive relationship with followers. c. maintaining the status quo and not creating change. d. influencing others to come together around a common vision.

d. influencing others to come together around a common vision.

51. The _____ of leadership conceptualized leadership as a single person who put everything together and influenced others to follow along based on the strength of inherited traits, qualities, and abilities.

great man theories

48. _____ can be defined as the attainment of organizational goals in an effective and efficient manner through planning, organizing, staffing, directing, and controlling organizational resources.

management

30. Managers and leaders are different because:

managers maintain stability while leaders promote change.

46. Leadership involves influence that is multidirectional and _____.

non coercive

53. Transformational leadership is a significant _____ theory of leadership.

relational

49. A(n) _____ is a picture of an ambitious, desirable future for the organization or team.

vision