Leadership-Exam 1&2
According to Robert Kelley, what are the basic styles of followership?
-Alienated -Exemplary -Passive
Barbara is a candidate for a managerial position in a financial services firm. Identify the tasks she should most likely perform as part of preparing for the interview process
-She should use social networking sites to set up informational interviews with people inside the firm -She should read as much as she can about the firm by reviewing its website, annual reports, and marketing literature
Which of the following were the findings of a classic study of sex roles by Schein?
-There is no correlation between the ways the respondents perceived "females" and "managers" -There is a high correlation between the ways both male and female respondents perceived "males" and "managers"
Which of the following are the typical features of leaders with high levels of technical competence compared to those with lower levels of technical competence
-They seem to be able to reduce the level of role ambiguity and conflict in their groups -Followers are generally more satisfied with them
In the context of creating opportunities to get feedback, identify the true statements about leaders
-They should not assume they have invited feedback merely by saying they have an open-door policy -They may need to create opportunities to get feedback, especially from those working for them
Which of the following are true about ideal leaders?
-They should use rational techniques and emotional appeals to influence followers -They must weigh the rational and emotional consequences of their actions
Jayden is a candidate for a managerial position in a tech firm. Identify the questions he should most likely seek answers to during the interview process
-What is currently not working in the function or team to be led? -What can make the function or team to be led more effective? -Why is the firm looking for an outside hire for the position
Based on research conducted by Peterson and Hicks, arrange the steps in the development planning process for leaders in the correct order of occurrence. (place the first step at the top)
1. the leaders identify career goals, assess their abilities in light of the goals, seek feedback about how their behaviors are affecting others, and review the organizational standards pertaining to the goals 2. the leaders prioritize their development needs by analyzing the data they have acquired 3. the leaders create a focused and achievable development plan 4. the leaders periodically review their development plan, reflect on learning, and modify or update the plan as appropriate 5. the leaders transfer learning to new environments
Shaun's new boss is an outgoing individual who likes to hold frequent face-to-face meetings, but in the past, Shaun has always communicated with his superior via detailed memos. Shaun should
Embrace the new boss's preference for face-to-face meetings
Meetings between a new leader and peers should do all of the following except which?
Establish individuals with whom they can confide
True or false: A problem with development plans is their failure to include reflection to allow for a change of direction
False
True or false: a difference between a leader and a manager is that a leader administers while a manager innovates
False
True or false: most researchers in the field of leadership are in agreement on the basic definition of leadership
False
True or false: the more a person looks like, acts like, dresses like, and talks like other leaders in an organization, the narrower the band of acceptable behavior
False
The first researcher to formally recognize the importance of the leader, follower, and situation in the leadership process was
Fred Fiedler
________analysis includes goals, actions, perceptions, and standards
GAPS
The success of Microsoft's founder can be attributed to his intelligence, his vision, and __________ among other things
Gates' opportunity to practice computer programming while still in high school
Which of the following does not help explain the shift towards more women leaders?
Geography has changed
Which quadrants of the GAPS analysis are relevant to understanding where you want to go?
Goals and standards
Which was not a basic issue that emerged among the survivors of the 1972 plane crash in the Andes mountains
Identifying a worthy leader
Karen is trying to decide when to push for change. At which point in the first 90 days on a new job is the team scorecard created?
In the third month
Which types of power are best for a leader to use?
It depends on the situation
Which of the following statements is true?
Leaders are both born and made
Which of the following is not a myth
Leaders develop, whereas managers maintain
In which stage of the GAPS analysis is 360 degree feedback helpful
Perceptions
Management is often associated with which of the following terms
Planning
Management is often associated with which of the following terms?
Planning
Nick is excited about his new job and wants to prioritize his tasks. Identify the task Nick need not perform during the first two months of his new job
Practice the 10 percent stretch rule
Which of the following statements regarding development plans is true?
Progress should be regularly reviewed with bosses to determine whether they need modification
The expectations of superiors for your career objectives are relevant during which stage of the GAPS analysis?
Standards
Which of the following are nonverbal gestures of power?
Staring, pointing and touching
Which of the following is not an example of how researchers have defined leadership
The success and failure of an organization
Which of the following is not true about leaders who regularly practice the 10 percent stretch except?
Their apprehension about doing something new increases
Viewing peers from a __________ perspective assumes that others are competent, trustworthy, willing to cooperate if they can, and proud of their work.
Theory Y
A superior interested in discovering common interests and values of peers should
These are all good ways to establish and improve relationships -participate in social gatherings with peers -schedule lunches with peers -participate in company sports teams
Which is true of a good development plan?
These are all part of the development plan -it keeps people on track -it establishes checkpoints -it describes the final destination
Followers with good relationships with their superiors have all of the following except which?
They receive lower performance ratings
True or false: Effective leaders know how the influence tactics they use affect others
True
True or false: It is essential to consider both context and followers when determining leadership effectiveness
True
True or false: Leadership includes something happening as an outcome of the interaction between a leader and followers
True
True or false: Research on how men and women describe their leadership experiences shows than men use transactional terms while women choose transformational terms.
True
True or false: Research shows that while women receive more on-the-job mentoring than men, womens' mentors tend to have less clout than mens' mentors
True
When is it especially important for leaders to ask questions in order to learn from others
When they are new to a group or activity and have responsibility for it
Individuals ask themselves what strengths they have to help them achieve their career objectives during the _______ phase of the GAPS analysis
abilities
The quadrants of the GAPS analysis focused on where you are now are
abilities and perceptions
Jim wants to make a good first impression with his new boss. He knows he'll have__________ to do this in his first meeting with the new boss
about one hour
What does not describe a simple situation?
ambiguity
Which leader is most likely to gain the respect of followers
an individual whose followers have participated in the selection of the leader
All of the following are helpful for transferring knowledge to new environments excepts
assume the role of student to reinforce your learning
The glass________ refers to the intriguing finding that female candidates for an executive position are more likely to be hired than equally qualified male candidates for an executive position are more likely to be hired than equally qualified male candidates when an organization's performance is declining.
cliff
Several significant people in an alcoholic's life, such as spouse, children, employer, or neighbor, agree to confront the alcoholic in unison about the many dimensions of his or her problem. This is an example of an influence tactic called
coalition tactic
Cult leader Jim Jones is an example of a leader using which type of power?
coercive
Which is true of in-groups
commitment to leaders is relatively high among members of the in-group
A minister establishes a committee of church members to help plan the layout and use of a new church addition. In this scenario, the minister uses an influence tactic called
consultation
All of the following terms are often associated with leadership except
control
Which of the following is a myth
effective leadership is all common sense
Adolf Hitler, Martin Luther King Jr., and the Reverend Jim Jones
emotional
The definition of leadership that highlights the directing and controlling aspects of leadership may deemphasize
emotional
During the first two weeks on a job, a new leader should do all of these except
establish confidantes
Two politicians agree to vote for each other's pet legislation despite minor misgivings about each other's bill. This scenario exemplifies an influence tactic called
exchange
__________power is the power of knowledge
expert
All of the following except______are part of the followers component of the interactional framework
expertise
True or false: A problem with development plans is their failure to include reflection to allow for a change of direction
false
Johnson, a new team leader, should meet individually with everyone during the first two weeks on the team if the team has __________
fewer than 15 people
the notion of the interaction between leaders, followers, and the situation is best demonstrated by which of the following
followers may respond to each other differently with different leaders
The________theory represented the dominant way of conceptualizing leadership for a long time, but has now been largely discredited
heroic
Individuals in a clique who sit next to each other at a circular table
increase their power
One person's actual behaviors designed to change another person's attitudes, beliefs, values, or behaviors refers to_______________ tactics
influence
_______________is the actual change in a target person's attitudes, values, beliefs, or behaviors
influence
A salesperson's good-natured or flattering banter with a customer before the customer makes a decision about purchasing a product is an example of an influence tactic called
ingratiation
A leadership approach often used by women emphasizes enhancing others' self-worth, and believing that the best performance occurs when people are excited about their work and feel good about themselves is called__________ leadership
interactive
Superiors value of the following qualities in followers except _________
lack of integrity
The cable made by a deputy in the San Francisco army to request tents, rations, and medicine following the earthquake and the response by William Howard Taft to dispatch the longest hospital train is an example of
leadership initiative
An individual's formal or official authority is called______________power
legitimate
Which type of power is most likely to be used in a crisis situation
legitimate
An agent makes requests to targets based on his or her position or authority. This scenario exemplifies an influence tactic called
legitimizing tactic
Elizabeth wants to maximize the value of her journal. Her entries should do all of the following except
merely keep an account of the day's activities
All of the following are bases of power except___________power
organized
A sentence that opens with, "John, we have known each other a long time and I have never asked anything of you before" represents the beginning of an influence tactic called
personal appeal
Individuals who are relatively selfish, impulsive, uninhibited, and lacking in self-control have a high need for which type of power
personalized power
The capacity to produce effects on others or the potential to influence others refers to
power
An agent uses threats or persistent reminders to influence targets. This scenario exemplifies an influence tactic called
pressure tactic
Individuals practicing a Theory Y attitude should__________
recognize that people have strengths as well as weaknesses
the potential influence one has due to the strength of the relationship between the leader and the follower is referred to as _________________ power
referent
Which of the following is reinforced among co-workers when there is mutual understanding of the nature of job responsibilities?
respect
Which of the following is not a good source of information for leaders to identify areas for personal improvement?
reviews of successful subordinates
Coercive power can be thought of as being the opposite of____________power
reward
The potential to influence others due to one's control over desired resources is______________power
reward
During the final phase of development planning, the development plan
should be a 'live' document
To increase buy-in and support for change decisions, new leaders should__________their strategy, structure, and staffing ideas with their boss and peers before making personnel decisions
socialize
The idea of voluntary but determined efforts to improve leadership skills is referred to as
the 10% stretch
The idea of voluntary but determined efforts to improve leadership skills is referred to as ________
the 10% stretch
Which of the following is a key topic that new leaders should discuss with their boss on the first day on their job?
the plans for the next several weeks
True or false: As demonstrated by Michelle Obama's gaffe at a dinner at Buckingham Palace, cultural differences can impact power
true
True or false: Good leaders are open to being influenced by subordinates
true
True or false: Leadership can be defined as part art and part science
true
Individuals who want effective relationships with peers should
try to identify common goals and interests
Hard tactics
when an influencer has the upper hand, when the agents anticipate resistance, or when the other person's behavior violates important norms
Rational tactics
when parties are relatively equal in power, when resistance is not anticipated, and when the benefits are organizational as well as personal
Soft tactics
when the agents are at a disadvantage, when the agents expect resistance, or when the agents will personally benefit if the attempt is successful
