LEADERSHIP Smartbook Chapters 1-3

Which of the following should leaders keep in mind when developing their own leadership skills?

-No leader possesses all of the knowledge and skills required to be successful -Leaders should work and focus on development goals that matter.

Barbara is a candidate for a managerial position in a financial services firm. Identify the tasks she should most likely perform as part of preparing for the interview process.

-She should read as much as she can about the firm by reviewing its website, annual reports, and marketing list. -She should use social networking sites to set up informational interviews with people inside the firm.

Which of the following were the findings of the classic study of sex roles by Schein?

-There is a high correlation between the ways both male and female respondents perceived "males" and "managers" -There is no correlation between the ways the respondents perceived "females" and "managers"

Which of the following is NOT one of the 5 steps of informal coaching?

Encouraging competition

Self-fulfilling prophecy refers to the explanations we develop for behaviors to which we attend.

FALSE

Which of the following skills was most important to the emergence of leadership among the survivors of the 1972 plan crash in the Andes?

Persuasiveness in decision making

Nick is excited about his new job and wants to prioritize his tasks. Identify the task Nick need NOT perform during the first 2 months of his new job.

Practice the 10% stretch rule.

Which of the following statements regarding development plans is true?

Progress should be regularly reviewed with bosses to determine whether they meed modification.

Individuals practicing a Theory Y attitude should _____.

Recognize that people have strengths and weaknesses.

Merely observing how others do things is not merely as effective as observing and ______ about how others do things.

Reflecting

Which of the following is NOT a good source of info for leaders to identify areas for personal development?

Reviews of successful subordinates

When someone's expectations for success play a role in bringing about that success, it is called ________.

Self-fulfilling prophecy

The tendency to make external attributions for your own failures yet make internal attributions for your successes refers to:

Self-serving bias

Which of the 5 steps of informal coaching is important to attracting and retaining followers to the work group?

Shaping the enviroment

During the final phase of development planning, the development plan:

Should be a 'live' document

When learners seek relatively little feedback that confronts their fundamental ideas or actions, they are using:

Single-loop learning

Research on how men and women describe their leadership experiences shows that men use transactional terms while women choose transformational terms.

TRUE

Research shows that coaching may be more effective at changing behaviors than traditional learning and training approaches.

TRUE

Research shows that while women receive more on-the-job mentoring than men, womens' mentors have less clout than mens' mentors.

TRUE

All of the following terms are often associated with leadership EXCEPT:

control

The notion of the interaction between leaders, followers and the situation is best demonstrated by which of the following?

-Followers may respond to each other differently with different leaders.

The notion that a person being coached must want to change; assessments are important; some behaviors cannot be changed; practice is crucial; and there is no substitute for accountability are all:

"best practices" for coaches

Which is BEST to describe leader development at 3M?

-personal growth, skill building, feedback, conceptual awareness.

An individual who takes credit for successes but blames the situation for failures:

has a self-serving bias

When making a behavior change, how many areas should leaders work on at the same time?

1-2 areas

Arrange the steps in the development planning process for leaders in a sequential order.

1. Leaders identify career goals and review the organizational standards pertaining to their goals. 2. The leaders prioritize their development needs by analyzing the data they acquired. 3. The leaders creates a focused and achievable development plan. 4. The leaders periodically review their development plan, reflect on learning, and modify or update the plan as necessary. 5. The leaders transfer learning to new environments.

How much more do top performers typically contribute to an organization compared to average performers?

20-50% more.

A review of the 2019 S&P 500 list by the nonprofit organization Catalyst has reported that only ____ percent of CEOs in the United States were women.

6%

Most researchers in the field of leadership are in agreement on the basic definition of leadership.

FALSE

Which of the following is NOT a good source of info about behaviors leaders need to change?

A program on new leadership techniques.

The quadrants of the GAPS analysis focused on where you are now are:

Abilities and perceptions

Jim wants to make a good first impression with his new boss. He know he will have ________ to do this in his first meeting with the new boss.

About an hour.

The 3 processes that enhance leadership development are:

Action, reflection, observation

Laura is jokingly referred to as a Debbie Downer. She is always quick to point out the negative aspects of the organization. What type of follower is Laura?

Alienated

Which leader is MOST likely to gain respect of followers?

An individual whose followers have participated in the selection of the leader.

Explanations we develop for the characteristics, behaviors, or actions we attend to are called:

Attributions

Men and women:

Basic management values

Being familiar with research on leadership can help an individual:

Be a more effective leader

Which of the following is a good springboard for further developmental opportunities?

Becoming an expert in one's primary field.

The 5 step informal coaching process is most efficient for:

Both high and low performing followers.

Leaders development and leadership development refer to the same phenomenon.

FALSE

Leaders should assume they have invited feedback merely by saying they have an open-door policy.

FALSE

According to research, which is the MOST valuable factor in coaching?

Clear, direct feedback

Which of the following is a myth?

Effective leadership is all common sense

Meetings between a new leader and peers should do all the following EXCEPT:

Establish individuals with whom they can confide.

A superior interested in discovering common interests and values of peers should:

Establish informal communication links.

A difference between a leader and a manager is that a leader administers while a manager innovates.

FALSE

According to the leadership myth "Good leadership is all common sense," one needs more than just common sense to be a good leader.

FALSE

Because of their vast knowledge of the field, leadership scholars are always good leaders.

FALSE

The first researcher to formally recognize the importance of the leader, follower, and the situation in the leadership process was:

Fred Fielder

Which leadership development technique can help identify "blind spots" an individual may be unaware of?

Feedback-based approach

Johnson, a new team leader, should meet individually with everyone during the first two weeks on the team if the team has _____.

Fewer than 15 people

If leaders have more than 2 development needs, they should:

First work to acquire one or two skills before moving on to the next set of development needs.

Which of the following is NOT a goal of leadership studies programs?

Focusing on single discipline such as psychology or organizational behavior.

Which of the following is NOT true of the superior-follower relationship?

Followers should allow superiors to experience surprises about new developments in the field.

Which of the following statements regarding formal coaching programs is true?

Formal coaching usually involves regular meetings between the coach and the manager.

What occurs when an organization assigns a relatively inexperienced, but high-potential leader to one of the top-executives in the company?

Formal mentoring

_______ analysis includes goals, actions, perceptions and standards.

GAPS

Which of the following does NOT help explain the shift towards more women leaders?

Geography has changed

Which quadrants of the GAPS analysis are future-oriented?

Goals and standards

The ________ theory represented the dominant way of conceptualizing leadership for a long time, but has now been largely discredited.

HEROIC theory

Which technique is especially useful for assessing and improving a manager's planning and time management techniques?

In-basket exercises

An effective leadership development program will:

Include coursework examining foundational theories and leadership concepts

The theory of leadership that argued that leadership is a general personality trait expressed independently of the situation is known as:

Heroic theory

A leadership approach often used by women that emphasizes enhancing others' self-worth and believing that the best performance occurs when people are excited about their work and feel good about themselves is called _________ leadership:

INTERACTIVE leadership

Which was NOT a basic issue that emerged among the survivors of the 1972 plane crash?

Identifying a worthy leader

Which of the following is NOT an issue to address during the 3rd month in a new job?

Identifying the stars a level of two down in the organization

In which situation should a new leader meet individually with team members during the first 2 weeks on the job?

If the team has fewer than 15 members.

How Parrado managed to convince the survivors of the plane crash in 1972 to stage and support the final expedition would be most likely examined by researchers who defined leadership as:

Influencing an organize group toward accomplishing its goals.

Which of the following BEST describes a leader?

Inspirational

The interactional framework takes Hollander's transactional approach to leadership one step further by additionally exploring:

Interactions

Perhaps the most important yet most neglected component of the action-observation-reflection model is reflection. Why is reflection important?

It can provide leaders with a variety of insights into how to frame problems differently.

According to the text, which is true of leadership?

It is a result of the interaction between a leader and followers.

Which of the following is NOT a myth?

Leaders develop, whereas managers maintain.

Which of the following statements is true of the leadership skill?

Leadership can be both innate and acquired.

Identify a true statement about the rational and emotional aspects of leadership.

Leadership involves both the rational and emotional sides of human experience.

During the first 2 weeks on a job, a new hire should do all the following EXCEPT:

Meet with families and spouses of direct reports.

Susie lacks enthusiasm, requires constant direction, and relies on her leader to do all the thinking. Susie can be described as a ___________ follower.

Passive follower

In which stage of the GAPS analysis is 360 degree feedback helpful?

Perceptions

Our tendency or bias to perceive one thing and not another is referred to as our _______.

Perceptual set

Which step lets you know whether your high-development development plan is on track?

Step 4: The leaders periodically review their development plan, reflect on learning, and modify or update the plan as necessary.

Which of the following is NOT an example of how researchers have defined leadership?

Success and failure of the organization.

3M's commitment to leadership development is illustrated by its decision to make talent development a core business strategy.

TRUE

It is essential to consider both context and followers when determining leadership effectiveness.

TRUE

All of the following drive team structure, when new leaders determine the proper direction for their teams EXCEPT:

Team staffing

Men only:

Technical and professional skills

The idea of voluntary but determined efforts to improve leadership skills is referred to as ______.

The 10% stretch

During ______, a leader should work to "socialize" his or her strategy, structure, and staffing ideas with both bosses and peers before making any personal changes.

The first 3 months in a new position.

The term perceptual set refers to:

The notion that we are selective in what we attend to and what we perceive.

All of the following are areas of study by leadership researches EXCEPT:

The personality of followers

Viewing peers from a _____ perspective assumes that others are competent, trustworthy, willing to cooperate if they can, and proud of their work.

Theory Y

Fundamental attribution error can best be described as:

The tendency to overestimate the dispositional causes of behavior and underestimate the environmental causes when others fall.

Which of the following is NOT true about leaders who regularly practice the 10% stretch?

Their apprehension about doing something new increases.

Which of the following is true of college professors who are considered leaders?

They are both born and made.

Programs for first-level supervisors:

They focus on developing skills such as training, monitoring, giving feedback, and conducting performance reviews with subordinates.

All of the following is true of leaders with high levels of technical competence EXCEPT:

They increase the level of conflict and ambiguity in a group

Programs for midlevel managers:

They often focus on improving interpersonal, oral communication, and written communication skills, as well as giving tips on time management, planning, and goal setting.

Which of the following illustrates leader development?

Training designed to develop one's skill in giving feedback to another person.

Individuals who want effective relationships with peers should:

Try to identify common goals and interests.

Which of the following is the first step in building technical competence?

Understand how the job contributes to the overall success of the organization.

Which is NOT a benefit of reflection?

Using self-serving bias to better position oneself within the organization.

When is it especially important for leaders to ask questions in order to learn from others?

When they are new to the group or activity and have responsibility for it.

Which of the following BEST identifies when informal coaching takes place?

Whenever a leader helps a follower change their behavior.

Researchers have studied how male and female executives describe the important lessons they have learned from their career experiences and found that taking charge of career was a lesson frequently identified by:

Women only

The leader development technique that addresses actual company challenges is called:

action learning

All of the following EXCEPT which is a critical lesson learned from formal coaching?

all behaviors can be changed.

Someone who is "learning how to learn" is using __________ learning.

double-loop

Individuals who are willing to confront their own views are using:

double-looping learning

All of the following EXCEPT ______ are part of the followers component of the interactional framework:

expertise

The main focus of actions learning is:

learning by doing

Management is often associated with which of the following terms?

planning

The situation that occurs when one's expectations or predictions play a casual role in bringing about the events one predicts is known as:

self-fulfilling prophecy

Identify the true statements about leadership training programs aimed particularly toward leaders and supervisors in industry or public service.

-The programs for midlevel managers rely on case studies, presentations, simulations, and in-basket exercises to help leaders develop. -They have strong parallels to the content and techniques used in university-level courses on leadership.

Which of the following are true about ideal leaders?

-They must weigh the rational and emotional consequences of their actions -They should use rational techniques and emotional appeals to influence followers.

Jayden is a candidate for a managerial position in a tech firm. Identify the questions he should most likely seek answers to during the interview process:

-What can make the function or team to be led more effective? -What is currently not working in the function or team to be lead? -Why is the firm looking for an outside hire for the position?

Identify the advantages of establishing a task force.

-Will both improve the odds that good recommendations are made. Will allow new leaders to see the stars in action.

A leadership development program that uses wilderness survival techniques is probably focusing on:

Personal growth

Women only:

Personal limits and blind spots

Formal study and learning from experience are mutually exclusive and antagonistic.

FALSE

Which is true about leadership?

It is a result of the interaction between a leader and followers.

Leadership includes something happening as an outcome of the interaction between a leader and followers.

TRUE

People refer to explain others' behavior on the basis of personal attributions even when obvious situational factors may fully account for the behavior.

TRUE

Reading contemporary fiction and classics can help a leader broaden their perspective on leadership.

TRUE

Adolf Hitler, Martin Luther King Jr., and the Reverend Jim Jones can all be described as ________ leaders.

emotional

The glass ______ refers to the intriguing finding that female candidates for an executive position are more likely to be hired than equally qualified male candidates when an organization performance is declining.

glass CLIFF