Lesson 1: Customer vs. Client

What Does it Mean To Be a Client or a Customer? : Read the statements regarding the differences between a client and a customer, then determine whether these statements are true or false. You can perform additional duties for customers, like negotiating on their behalf or helping them decide how much to offer, as long as the other party in the transaction isn't your client.

False

Who Do You Want To Be? : It's not enough to know the difference between a customer and a client. You also need to be able to explain differences to a consumer. Out of the following correct choices, which one best describes to the consumer the difference between customers and clients and the benefits of being a client?

If you're my customer, I'll work alongside you. If you're my client, I'll do that and more. I'll represent you and negotiate on your behalf. I become your fiduciary and work for you.

What Does it Mean To Be a Client or a Customer? : Read the statements regarding the differences between a client and a customer, then determine whether these statements are true or false. A real estate licensee works with customers but doesn't represent them.

True

What Does it Mean To Be a Client or a Customer? : Read the statements regarding the differences between a client and a customer, then determine whether these statements are true or false. An agent can only represent a client.

True