Logistics CH.5

The two most prominent supply chain management process frameworks are the Supply Chain Operations Reference (SCOR) Model and the ____.

Global Supply Chain Forum (GSCF) Model

Which of the following statements is true?

a common cause of third-party logistics failure is unreasonable and unrealistic expectations

What is a fourth-party logistics provider?

a company that ensures that various third-party logistics companies are working toward the relevant supply chain goals and objectives

Contemporary supply chains are increasingly required to be fast and ____.

agile

An organization's ability to respond to changes in demand with respect to volume and variety refers to ____.

agility

Although nearly any organization can be part of a supply chain, supply chain management requires ____.

companies to adopt an enterprise-to-enterprise point of view

Two key factors, ____ and ____, have sparked much of the technological change affecting supply chains.

computing power; Internet

Which of the following is not a name/term for a long-term mutually beneficial supply chain agreement?

coopetition

____ refers to "how we do things around here" and reflects an organization's vision, values, and strategic plans.

corporate culture

Which of the following is not a potential outcome from a supply chain's failure to be fast and agile?

dissatisfied customers reduced profitability decreased market share lower stock price all of the above are potential outcomes

Which of the following is not a routine occurrence in global supply chains?

documentation errors incomplete shipments routing errors packaging errors all of the above are routine occurrences

The current Global Supply Chain Forum (GSCF) model identifies ____ key processes associated with supply chain management.

eight

An underperforming supply chain is defined as one that exhibits poor service, unproductive assets, or ____.

high variable operating costs

There are three primary methods that organizations can pursue when attempting to integrate their supply chains. Which of the following is not one of them?

intensive distribution

____ refers to focusing part of one's supply chain on a timely response to fluctuating customer orders and/or product variety and another part of the supply chain on leveling out the planning requirements to smooth production output.

leagility

The supply chain management concept originated in what discipline?

logistics

Which organizational function is not a focus of the Supply Chain Operations Reference (SCOR) model?

marketing

Which of the following are not an attribute of supply chain partnerships?

mutual trust increased willingness to share information buying decisions based on value as opposed to cost or price compatible goals all of the above are attributes of supply chain partnerships

Which of the following is not a barrier to supply chain management?

regulatory and political considerations lack of top management commitment reluctance to share, or use, relevant data incompatible corporate cultures all of the above are barriers

Which of the following is false?

senior management commitment to supply chain management occurs in one of every two organizations

What is a perfect order?

simultaneous achievement of relevant customer metrics

In a (n) ____ approach, all relevant software applications are provided by a single vendor.

single integrator

Which of the following is not one of the processes in the Supply Chain Operations Reference (SCOR) model?

source plan make enable all of the above are processes in the SCOR Model

____ collaborations offer the best opportunity for improving supply chain performance.

strategic

What concept can be viewed as a combination of processes, functions, activities, relationships, and pathways along which products, services, information, and financial transactions move in and between enterprises from original producer to ultimate end user or consumer?

supply chain

____ combines technology with manual employee effort to identify trends, perform comparisons, and highlight opportunities in supply chain processes, even when large amounts of data are involved.

supply chain analytics

Cooperative supply chain relationships developed to enhance the overall business performance of both parties is a definition of:

supply chain collaboration

Tailored business relationships between two supply chain members refer to:

supply chain partnership

Which of the following is not a way to reduce inventory levels?

supply-push replenishment

Supply chain collaboration can be classified as transactional, strategic, or ____ in nature.

tactical information sharing

According to the text, ____has been at the center of the changes taking place that affect the supply chain.

technology

What concept refers to the variability in demand orders among supply chain participants?

the bullwhip effect

The general idea behind ____ is that one company allows a specialist company to provide it with one or more logistics functions.

third-party logistics

Which of the following is not an attribute of relational exchanges?

trust commitment dependence joint investment all of the above are attributes of relational exchanges

Which concept refers to where one organization owns multiple participants in the supply chain?

vertical integration