ma practice 2
A medication container states there is 250 mg of medication in each scored tablet. The provider orders 375 mg. How many tablets should the medical assistant give the patient? a. 1.5 tablets b. 1 tablet c. 2 tablets d. 0.5 tablets
1.5 tablets
A medical assistant should insert the needle at which of the following angles during a venipuncture? a. 15 degree b. 30 degree c. 45 degree d. 90 degree
15 degree
A medical assistant is caring for a patient who weighs 72 kg. What is this patient's weight in lb? a. 158.4 lb b. 32.7 lb c. 115.2 lb d. 45.1 lb
158.4 lb
A medical assistant is caring for a patient who is 5' 7" tall. Which of the following is the patient's height in centimeters? a. 170 cm b. 145 cm c. 114 cm d. 26 cm
170 cm
When performing the palpatory method for obtaining blood pressure, which of the following indicates the level at which the medical assistant should inflate the cuff? a. 30 mmHg above the radial pulse cessation b. 30 mmHg above the brachial pulse cessation c. 30 mmHg above the reappearance of the radial pulse d. 30 mmHg above the reappearance of the brachial pulse
30 mmHg above the radial pulse cessation
A medical assistant is caring for a 4-month-old infant who has a temperature of 100.4°F. Which of the following is this temperature when converted to Celsius? a. 38 c b. 36.5 c c. 37.5 c d. 34.2 c
38 c
A medical assistant is determining the amount a patient will be required to pay for a scheduled procedure that has an allowable amount of $200. The patient has a $20 copayment, a 90/10 coinsurance, and has met his deductible. What is the total amount the patient will pay the provider for this procedure? a. 20 b. 30 c. 40 d. 50
40
A medical assistant is administering an intramuscular injection into the gluteus medius of an adult patient. At which of the following angles should the assistant insert the needle? a. 15 degree angle b. 25 degree angle c. 45 degree angle d. 90 degree angle
90 degree angle
A medical assistant is cleaning countertops and other surfaces after a surgical procedure in a provider's office. Which of the following disinfectants should the assistant use for this purpose? a. A 1:10 bleach to water solution b. Benzalkonium chloride solution c. Chlorhexidine d. Alcohol
A 1:10 bleach to water solution
A medical assistant is preparing a patient who has bilateral below-the-knee amputations for an EKG. Which of the following sites should the assistant select for electrode placement? a. Lower arms b. Elbows c. Abdomen d. Knees
Abdomen
A medical assistant is preparing to file the paper chart for Mary St. Thomas. Where should this file be placed when filed along with the charts for Mary Perez, Elizabeth Saint, and John A. Thomas? a. After John A. Thomas b. Before Mary Perez c. After Elizabeth Saint and before John A. Thomas d. After Mary Perez and before Elizabeth Saint
After Elizabeth Saint and before John A. Thomas
A medical assistant is caring for a child who has varicella zoster virus. The assistant should recognize that varicella is transferred through which of the following modes of transmission? a. Airborne b. Bloodborne c. Vector borne d. Foodborne
Airborne
A medical assistant is caring for a patient who has recently received a terminal diagnosis and is crying. Which of the following actions should the assistant take? a. Ask the patient why he is crying b. Tell the patient there is no reason to cry c. Tell the provider immediately d. Allow the patient to cry
Allow the patient to cry
A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services? a. Department of health and human services (HHS) b. American red cross c. National council on aging d. Centers for disease control and prevention (CDC)
American red cross
Several patients arrive at a clinic at the same time requesting care. A medical assistant should recognize that which of the following patient's chief complaints is the priority for the provider to address? a. An adult patient who reports continuing symptoms of GERD b. A young adult patient who is irritable and has a localized rash on her upper body c. A middle adult patient who demonstrates depression and frustration d. An adult patient who is experiencing dyspnea and congestion
An adult patient who is experiencing dyspnea and congestion
According to OSHA's guidelines for proper waste disposal, which of the following should a medical assistant place in a regular waste container? a. A positive culture plate b. Suture staples c. An empty urine container d. A capillary tube
An empty urine container
A medical assistant in an emergency clinic is admitting several patients. The assistant should recognize that the provider should see which of the following patients first? a. An adult who is a professional runner and has a heart rate of 50/min b. An older adult patient who has diabetes and has a blood pressure of 80/42 mmHg c. An infant who is bottle fed and has a heart rate of 130/min d. An adolescent who is a gymnast and has a blood pressure of 108/64 mmHg
An older adult patient who has diabetes and has a blood pressure of 80/42 mmHg
A medical assistant is applying a transdermal patch for a patient. Which of the following actions should the assistant take? a. Apply the patch to the patient's forearm b. Apply the patch to a hairless area of the patient's skin c. Tell the patient not to shower while wearing the patch d. Tell the patient to apply subsequent patches to the same area
Apply the patch to a hairless area of the patient's skin
A medical assistant is performing a review of items in a clinic's inventory. How should the assistant classify dressings and bandages for inventory purposes? a. As office supplies b. As office equipment c. As clinical supplies d. As clinical equipment
As clinical supplies
A medical assistant is checking a patient's hearing using the Weber test. Which of the following actions should the assistant take? a. Position a vibrating tuning fork over the patient's mastoid process b. Invert a vibrating tuning fork while the patient still hears sound c. Instruct the patient to raise his hand when he no longer hears any sound d. Ask the patient if he hears the vibration louder in one ear than the other
Ask the patient if he hears the vibration louder in one ear than the other
For a 12-lead ECG, which of the following is the correct placement for the V4 electrode? a. Under the left arm, on the midaxillary line b. At the fifth intercostal space, left midclavicular line c. At the fourth intercostal space, right midclavicular line d. At the fourth intercostal space, right margin of the sternum
At the fifth intercostal space, left midclavicular line
A medical assistant is faxing a prescription to a patient's pharmacy. Which of the following actions should the assistant take? a. Send the prescripatiention without a cover page b. Shred the confirmation of transmission message to ensure the patient's privacy c. Request that the provider verify the prescription after faxing it to the pharmacy d. Call the pharmacy to confirm receipt of the faxed prescription
Call the pharmacy to confirm receipt of the faxed prescription
Which of the following is the largest and uppermost section of the brain? a. Cerebrum b. Cerebellum c. Brainstem d. Diencephalon
Cerebrum
A medical assistant is reviewing laboratory results that confirm a patient has varicella zoster virus. The assistant should identify that this microorganism causes which of the following types of infections? a. Mumps b. Measles c. Rubella d. Chickenpox
Chickenpox
A medical assistant should use which of the following solutions to prepare a patient's skin prior to drawing blood cultures? a. Benzoin tincture b. Hydrogen peroxide c. Isopropyl alcohol d. Chlorhexidine
Chlorhexidine
Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract? a. Centrioles b. Ribosomes c. Cilia d. Mitochondria
Cilia
Which of the following is a step in the process of skin preparation prior to a surgical procedure? a. Sterilize the surgical site b. Clean the surgical site with antiseptic c. Rinse the surgical sit with warm water d. Scrub the surgical site with a sterile brush
Clean the surgical site with antiseptic
A medical assistant must invert anticoagulant tubes to prevent which of the following? a. Hemolysis b. Clotting c. Hemoconcentration d. Reflux
Clotting
A clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic using? a. Stream scheduling b. Cluster scheduling c. Wave scheduling d. Modified wave scheduling
Cluster scheduling
Which of the following is a medical assistant's role in pulmonary function testing (PFT)? a. Coach the patient through the test b. Check the patient's vital signs during the test to ensure stability c. Administer the proper medication prior to the test d. Instruct the patient in the use of the inhaler used in testing
Coach the patient through the test
When choosing a diagnosis code, a medical assistant should consider which of the following actions in order to avoid an insurance denial? a. Coding the appropriate modifier with the diagnosis code b. Coding to the highest level of specificity c. Coding using bundled codes d. Coding with an HCPCS
Coding to the highest level of specificity
A medical assistant is entering a new prescription into a patient's electronic medical record (EMR). While entering the prescription, an alert notifying the assistant of a medication interaction appears on the screen. Which of the following actions should the assistant take? a. Override the alert and enter the prescription b. Call the pharmacist to obtain information about alternative medications c. Notify the patient of possible interactions with the prescribed medication d. Consult with the provider before continuing to process the prescription
Consult with the provider before continuing to process the prescription
When measuring a patient's respiratory rate, which of the following actions should a medical assistant take to ensure an accurate reading? a. Count the respirations while the patient thinks his pulse if being obtained b. Instruct the patient to breathe normally while counting his breaths c. Count the respirations for 15 seconds and multiply by 2 d. Instruct the patient to take deep breaths while obtaining his pulse
Count the respirations while the patient thinks his pulse if being obtained
A medical assistant is preparing a patient to have cryosurgery following an abnormal Papanicolaou test. Which of the following statements should the assistant make to explain the procedure? a. Cryosurgery is a laser surgery that kills the abnormal cells b. Cryosurgery involves a probe that cauterizes and kills abnormal cells c. Cryosurgery involves an extremely cold probe to freeze and kill abnormal cells d. Cryosurgery is a procedure performed with a scalpel to cut out abnormal cells
Cryosurgery involves an extremely cold probe to freeze and kill abnormal cells
Which of the following terms refers to the range of fees charged by providers who have similar training and experience and practice in the same geographical area? a. Usual b. Reasonable c. Customary d. Capitation
Customary
A medical assistant is preparing to create a report about patients who have a family history of breast cancer. Which of the following types of software will allow the assistant to sort, retrieve, and combine information for this report? a. Database management b. Accounting and billing c. Appointment scheduling d. Word processor
Database management
The Patient's bill of rights protects individuals from which of the following? a. Lawsuits when rendering voluntary assistance in an emergency b. Denial of care due to the patient's age c. Financial obligations incurred for health care services received d. Release of medical information to a patient's employer without consent
Denial of care due to the patient's age
A medical assistant is assisting a patient whose insurance does not cover immunizations. To which of the following community resources should the assistant refer the patient? a. American red cross b. Department of health and human services (HHS) c. Centers for disease control and prevention (CDC) d. Child protective services
Department of health and human services (HHS)
A medical assistant is speaking with a patient who recently received a terminal diagnosis. The patient states, "I regret not taking better care of myself. Now, I won't be able to accomplish what I wanted to do with my life." The assistant should identify that the patient is in which of the following stages of grief? a. Anger b. Bargaining c. Depression d. Acceptance
Depression
Which of the following items included on the CMS- 1500 claim form should a medical assistant recognize as indicating the medical necessity of a procedure? a. Modifier b. Diagnosis code c. Charges d. Place of service
Diagnosis code
A medical assistant is scheduling diagnostic tests for a patient's liver and pancreas. Which of the following systems is being assessed? a. Cardiovascular b. Integumentary c. Respiratory d. Digestive
Digestive
Which of the following techniques should a medical assistant use for the routine cleaning of EKG cables? a. Disinfection b. Sanitization c. Sterilization d. Soaking
Disinfection
A medical assistant is preparing to calculate a patient's heart rate from an EKG tracing. Which of the following methods should the assistant use for this calculation? a. Calculate the mean rate and divide 1500 by that rate b. Count the number of small boxes in two cardiac cycles c. Divide 1500 by the number of small boxes between two R waves d. Count the number of large boxes between the P and T waves
Divide 1500 by the number of small boxes between two R waves
A patient presents to an emergency department with a large laceration to the wrist that is bleeding profusely. Which of the following actions should the medical assistant take first? a. Don gloves b. Elevate the extremity above the wound site c. Examine the wound site for foreign objects d. Place pressure directly on the wound with sterile gauze
Don gloves
When completing documentation in a patient's paper medical record, a medical assistant realizes she made an error. Which of the following actions should the assistant take? a. Leave the error in the medical record b. Draw a line through the error and initial it c. Erase the entry in the med9ica record d. Use correction fluid to correct the entry
Draw a line through the error and initial it
Which of the following is a formal authorization that identifies an individual as legally able to make decisions on behalf of a patient? a. Physical-pt contract b. Do not resuscitate order (DNR) c. Uniform donor card d. Durable power of attorney
Durable power of attorney
Which of the following additives should be used when performing a CBC? a. SPS b. EDTA c. Lithium heparin d. Sodium citrate
EDTA
Which of the following statements made by a new medical assistant, regarding an artifact, demonstrates a need for further teaching? a. A broken recording is not caused by patient movement b. A wandering baseline artifact is due to patient movement and respiration c. Electrical interference on the EKG is not caused by cell phones d. Somatic tremor is due to muscle movement
Electrical interference on the EKG is not caused by cell phones
A medical assistant should understand that the chain of custody form is used for which of the following? a. Ensuring that a specimen is handled by only one administrative assistant b. Ensuring that a specimen is packaged as directed c. Ensuring that the patient receives the test results d. Ensuring that the results are sent to the provider
Ensuring that a specimen is packaged as directed
To provide culturally competent care, which of the following actions should a medical assistant take first when encountering patients? a. Learn a few phrases for greeting patients from the predominant cultures in the area b. Examine personal religious and cultural values and beliefs to identify any biases c. Prepare contact information for medical interpreters who can assist with communication d. Plan to use demonstrations to indicate what the patient has to do during the visit
Examine personal religious and cultural values and beliefs to identify any biases
A medical assistant should identify which of the following as a characteristic of anorexia nervosa? a. Excessive exercising b. Binging and purging c. Use of laxatives or diuretics d. Erosion of tooth enamel
Excessive exercising
A medical assistant is coding an office visit during which the provider reviewed the systems related to a patient's chief complaint but did not discuss the patient's family or social history. Which of the following procedure codes should the assistant use for this visit? a. Detailed history b. Comprehensive history c. Problem focused history d. Expanded problem focused history
Expanded problem focused history
A medical assistant is reviewing a patient's medical history prior to the patient's appointment. Which of the following laboratory results indicates the need to schedule an extension of the current visit? a. Hematocrit 42 % b. BUN 10 mg/ dL c. Potassium 4.3 mEq/L d. Fasting blood glucose 168 mg/dL
Fasting blood glucose 168 mg/dL
in which of the following scenarios should a medical assistant choose a CPT modifier? a. For special circumstances applied to a procedure performed by the provider b. For an examination performed to a diagnose a condition and to determine treatment c. For a follow up procedure performed by the assistant d. For a routine service performed by a provider for a healthy patient
For special circumstances applied to a procedure performed by the provider
A patient reports feeling depressed due to the recent loss of a partner. In which of the five stages of the grief process does depression present itself? a. First b. Second c. Third d. Fourth
Fourth
A patient who has vulvovaginal candidiasis asks a medical assistant for more information about her infection. The assistant should begin by explaining that candidiasis is which of the following types of infections? a. Fungal b. Bacterial c. Protozoan d. Helminthic
Fungal
A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of personal protective equipment should the assistant wear? a. Gown b. Mask c. Goggles d. N95 respirator
Gown
According to the regulation of controlled substances, which of the following is true of a Schedule I drug? a. Are available for unlimited refills b. Are available over the counter (OTC) c. Have no accepted medical use d. Have a low potential for abuse
Have no accepted medical use
a medical assistant is monitoring an infant patient for microcephaly. Which of the following describes the anthropometric measurement that the assistant should perform? a. Length b. Weight c. Chest circumference d. Head circumference
Head circumference
A medical assistant is collecting vital signs from a 6-year-old child. The assistant should recognize that which of the following vital signs is outside of the expected reference range for this patient and should be reported to the provider? a. Respiratory rate 22/ min b. Heart rate 140/min c. Blood pressure 110/72 mmHG d. Temperature 37 C
Heart rate 140/min
A medical assistant is preparing to assist a provider with suturing a wound. Which of the following items should be in the sterile field for this procedure? a. Bandages b. Skin retractor c. Scalpel d. Hemostat
Hemostat
A medical assistant is collecting data from a patient who has cold sores on his lips. The assistant should identify that which of the following viruses causes this condition? a. Influenza A b. Herpes simplex type 1 c. Epstein- barr d. Rhabdovirus
Herpes simplex type 1
a medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take? a. Place the caps back on the needles to reduce the risk of puncturing the sharps container b. Break off the tops of any unused ampules and discard the liquid c. Hold sharps by the blunt end to avoid a needle stick injury d. Dispose of the sharps container once it is completely full
Hold sharps by the blunt end to avoid a needlestick injury
Which of the following cardiac procedures is within a medical assistant's scope of practice and does not require a licensed technician or provider to assist or perform it? a. Cardiac doppler b. Nuclear stress test c. Holter monitor application d. Angiogram
Holter monitor application
A provider examines an older adult patient who is disabled and has a lesion on her arm. A medical assistant should anticipate a referral for this patient to which of the following ancillary services? a. Diagnostic services b. Home health care c. Rehabilitation services d. Hospice care
Home health care
A medical assistant is caring for a patient who has terminal colorectal cancer with a life expectancy of 6 months. The patient states, "I don't know if it's time to begin hospice care yet." Which of the following statements should the assistant make? a. It's not the right time to talk end of life care yet. You still have some time b. If you want to begin hospice care, you will need to have your partner approve your decision first c. You will need to create a do not resuscitate order before making any decision about end of life care d. Hospice can help manage your pain and comfort during the final months of your life
Hospice can help manage your pain and comfort during the final months of your life
At work, a medical assistant cared for a neighbor who sustained multiple injuries in a fall. After work, another neighbor asks the assistant what happened to the neighbor who fell. Following the American Association of Medical Assistants' (AAMA) Code of Ethics, which of the following responses should the assistant make? a. She broke a couple of bones, but she'll be fine b. It wa nothing serious, you;; see her soon enough c. Well see her every week or so during her recovery d. I can't share any information about what happens at my job
I can't share any information about what happens at my job
A patient tells a medical assistant that his provider's office is incompetent, as there is no improvement in his condition. Which of the following is an appropriate response for the assistant to make? a. I think that you feel that your treatment is not effective b. I'm sure that the provider can help you get better c. That isn't fair our offices treats many patients successfully d. You could take a different medication and then you'll feel better
I think that you feel that your treatment is not effective
A medical assistant requests that a patient pay her insurance copayment at the time she arrives for her appointment. The patient becomes defensive and asks why she should pay for care she has not yet received. Which of the following responses should the medical assistant make? a. Didn't you expect to have to pay for your visit when you came? b. Why wouldn't you want to pay now rather than later? c. Unless you have paid your copayment, the doctor will not see you d. I understand you're concerned, so you're welcome to pay at the end of your appointment
I understand you're concerned, so you're welcome to pay at the end of your appointment
Which of the following statements made by a medical assistant demonstrates an understanding of required patient identification techniques? a. I can obtain the patient's name by looking in the patient's chart prior to obtaining blood samples b. I will ask the patient to state and spell her full name and provide her date of birth before administering vaccines c. I can look at the daily schedule to obtain the patient's name and the reason for the visit when checking the patient in d. I will ask a coworker to confirm the identity of the patient prior to collecting a urine specimen
I will ask the patient to state and spell her full name and provide her date of birth before administering vaccines
A medical assistant is reinforcing teaching about a cardiac event monitor with a patient. Which of the following statements by the patient indicates an understanding of the procedure? a. I will return the monitor after wearing it for 24 hours b. I will discontinue my usual exercise routine c. I will avoid removing the electrodes d. I will record any symptoms i experience in the event log
I will record any symptoms i experience in the event log
A medical assistant is caring for an infant who suddenly becomes unresponsive for unknown reasons. Which of the following actions should the assistant take? a. Check for a foreign object in the mouth with a blind finger sweep b. Perform abdominal thrusts c. Initiate cardiopulmonary resuscitation d. Perform five back blows
Initiate cardiopulmonary resuscitation
A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take? a. Spread the skin taut over the injection site b. Insert the needle at a 30 degree angle c. Inject the medication slowly d. Massage the site after removing the needle
Inject the medication slowly
A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "noncovered service." If this procedure was deemed emergent by the provider, which of the following actions should the assistant take? a. Submit an appeal for the denied claim b. Submit a new claim c. Resubmit the claim with a different procedure code d. Instruct the patient to contact the insurer about the denial of payment
Instruct the patient to contact the insurer about the denial of payment
A medical assistant is performing a fecal occult blood test using a guaiac card. Which of the following actions should the assistant take? a. Smear a thick layer of stool onto the test card window b. Add the developing reagent onto the stool specimen c. Read the test results after 5 min d. Interpret a blue color as a positive result
Interpret a blue color as a positive result
Which of the following routes of administration should a medical assistant use when performing a tuberculin skin test? a. Intramuscular b. Intradermal c. Intravenous d. Subcutaneous
Intradermal
A medical assistant is preparing a patient who has anemia for an examination by the provider. Which of the following manifestations should the assistant expect to find? a. Irregular heartbeat b. Chest pain c. Itchy skin d. Abdominal pain
Irregular heartbeat
A medical assistant is talking with an older adult patient who has experienced several injuries at home over the past 6 months. The patient lives alone and has no family nearby. Which of the following responses should the assistant make to help ease the patient's transition to assisted living or long-term care? a. Why wouldn't you want to be around others like yourself, even if only for the social benefits? b. It seems like it is no longer safe for you to be at home alone. Let's talk about other options c. If i were you I'd tell your family they have to move to this area to help you at home d. I'm going to call your daughter and tell her about some of the difficulties you are having
It seems like it is no longer safe for you to be at home alone. Let's talk about other options
A medical assistant is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter? a. January 1st, 2020 b. January 1, 2020 c. 1st of January, 2020 d. 01/01/2020
January 1, 2020
A medical assistant is reviewing a patient's recent medical history and notes that she has a healing fracture of the distal femur. Where on the patient's body should the assistant expect to find the injury? a. Just above the knee b. Just above the elbow c. Just below the hip d. Just below the shoulder
Just above the knee
A medical assistant needs to type a professional business letter from the office. Which of the following formats is appropriate? a. Keep flush with the left margin b. Leave two lines between the closing and the typed signature c. Center the inside address and greeting d. Omit the date and the typed signature
Keep flush with the left margin
Which of the following items in a medical office are considered administrative office supplies? a. Computers, telephones, and chairs b. Letterhead, envelopes, and business cards c. Examination table paper, stethoscopes, and otoscopes d. File cabinets, storage bins, and shelves for records
Letterhead, envelopes, and business cards
A patient asks a medical assistant to explain the difference between a liniment and a medicated lotion. Which of the following responses should the assistant make? a. Medicated lotions are used to treat disorders in the muscles and bones b. Liniments contain a higher portion of oil than medicated lotions c. Liniments are used to control itching d. Medicated lotions are emulsions used to protect dried or cracked skin
Liniments contain a higher portion of oil than medicated lotions
Which of the following positions is appropriate for a pelvic examination a. Lithotomy b. Prone c. Supine d. High fowler's
Lithotomy
A medical assistant is transcribing a prescription for magnesium sulfate into a patient's medical record. Which of the following should the assistant use to document this medication? a. MS b. MgS04 c. Magnesium d. Magnesium sulfate
Magnesium sulfate
A medical assistant is collecting blood samples to measure a patient's cholesterol levels. Which of the following actions should the assistant take before collecting the patient's blood? a. Plan to collect the specimen in the late morning b. Make sure the patient did not eat any food for the past 12 hours c. Ask the patient if he has taken any medication that day d. Ensure that the patient did not drink any water for the past 12 hours
Make sure the patient did not eat any food for the past 12 hours
A medical assistant is testing a patient's visual acuity using a Snellen chart. Which of the following actions should the assistant take? a. Position the patient 40 feet from the chart b. Make sure the patient does not lean forward during the test c. Have the pot close her left eye behind an occluder when testing the right eye d. Ask the patient to read the smallest line first and then proceed to the largest
Make sure the patient does not lean forward during the test
A medical assistant works at a practice that is part of an Accountable Care Organization (ACO). This designation means that the practice's health care team will focus on improving care for patients who have which of the following types of medical coverage? a. Medicaid b. Preferred provider organization (PPO) c. Medicare d. Health maintenance organization (HMO)
Medicare
While measuring a patient's pulse, the medical assistant should recognize that which of the following patient factors can contribute to an erroneous pulse rate? a. Blood pressure b. Weight c. Movement d. Hydration
Movement
A medical assistant is caring for a patient who has active tuberculosis. Which of the following pieces of personal protective equipment (PPE) must be used during the patient's care? a. N95 respirator b. Gown c. Eye protection d. Hair cover
N95 respirator
The medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. He picks up the instrument and places it back on the sterile field. A few days after the procedure, the patient calls the office, concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed? a. Abandonment b. Negligence c. Battery d. Defamation
Negligence
Which of the following dressings should a medical assistant use on a partial-thickness burn? a. Skin closure application b. Non Adherent dressing c. Lubricated mesh gauze d. Sterile gauze dressing
Non Adherent dressing
Which of the following documents indicates how a patient's medical records will be used and disclosed by a medical office? a. Explanation of benefits (EOB) b. Notice of privacy practices (NPP) c. Advance beneficiary notice (ABN) d. Assignment of benefits
Notice of privacy practices (NPP)
The laboratory report on a patient indicates a hemoglobin level of 7 g/dL. Which of the following is the first action for the medical assistant to take? a. Notify the provider b. Inform the patient c. Record the results in the medical record d. Repeat the test to ensure accuracy
Notify the provider
A medical assistant notices that the medical office is not providing personal protective equipment (PPE) for staff. Which of the following regulatory agencies should the assistant contact? a. OSHA b. CLIA c. The joint commission d. Department of health and human services
OSHA
A medical assistant is replacing a sharps container in an examination room and receives a small laceration on her arm from the plastic lid. Which of the following types of documentation should the assistant complete as a result of this incident? a. Advance beneficiary notice (abn) b. OSHA form 301 c. CMs- 1500 claim form d. Quality control log
OSHA form 301
A medical assistant is scheduling a patient for an outpatient procedure. Which of the following actions should the assistant take first? a. Obtain prior authorization for the procedure with the patient's insurance company b. Obtain an oral or written order from the provider for the procedure c. Call the outpatient facility to inquire about available days and times for the procedure d. Contact the patient to find out his availability for the procedure
Obtain an oral or written order from the provider for the procedure
A medical assistant is classifying services that a patient requires. The assistant should identify which of the following as an ancillary diagnostic service? a. Cardiology b. Pathology c. Oncology d. Gerontology
Pathology
A medical assistant is encouraging a patient to increase her intake of insoluble fiber to help prevent constipation and hemorrhoids. Which of the following foods should the assistant recommend as the best source of insoluble fiber? a. Cooked white rice b. Pears with skin c. Strawberries d. Popcorn
Pears with skin
A medical assistant is preparing to dispose of bandages that have been removed from a patient's open wound. Per OSHA guidelines, which of the following actions should the assistant plan to take? a. Place the bandages in a sharps container b. Place the bandages in a red biohazard bag c. Double bag the bandages in a red biohazard bag d. Disinfect the bandages and place them in a red biohazard bag
Place the bandages in a red biohazard bag
A medical assistant is administering an injection, and the patient faints. Which of the following actions should the assistant take? a. Elevate the patient's head above his heart b. Apply a warm compress to the patient's neck c. Offer the patient something to drink d. Place the patient in a supine position
Place the patient in a supine position
A medical assistant is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading? a. Instruct the patient to sit with his legs crossed b. Position the patient's cuffed arm above the level of his heart c. Apply the cuff to the patient's arm with the weaker palpated pulse d. Place the stethoscope diaphragm over the patient's palpated artery
Place the stethoscope diaphragm over the patient's palpated artery
a medical assistant is reinforcing instructions with a patient abou how to take a buccal table. Which of the following instructions should the assistant give the patient? a. Swallow the tablet whole b. Place the tablet under your tongue c. Dissolve the tablet in water d. Place the tablet between your gums and cheek
Place the tablet between your gums and cheek
Which of the following actions should a medical assistant take when obtaining the length of an infant during a well-child visit? a. Remove the infant's diaper b. Wrap the infant in a blanket for warmth c. Position the infant on his back d. Keep the infant's knees flexed
Position the infant on his back
Which of the following laboratory results should the medical assistant recognize is abnormal? a. Sodium 138 mEq/L b. Red blood cell count 5.2 /mm^3 c. Platelets 350/mm^3 d. Potassium 3 mEq/L
Potassium 3 mEq/L
A medical assistant is preparing to administer a liquid, oral medication to a patient. Which of the following methods should the assistant use to ensure the correct dose is delivered? a. Pour the medication to the prescribed dose in the medicine cup on a flat surface b. Add slightly more than the prescribed dose to account for the medication adhering to the sides of the cup c. Pour the medication into the container lid for easy administration d. Measure the dose at the top of the meniscus in the medicine cup
Pour the medication to the prescribed dose in the medicine cup on a flat surface
A medical assistant is reviewing laboratory requisitions. For which of the following patient conditions should the assistant perform a capillary collection rather than a venipuncture? a. Edema in the fingers b. HIV positive c. Previous thromboses d. Hypothyroidism
Previous thromboses
A medical assistant has just received a derogatory email from a dissatisfied patient. What action should the assistant take? a. Respond immediately with a request for a more polite message b. Print a copy of the email and forward it to the provider c. Print the email and make notes about topics to be addressed prior to formulating a response d. Forward the the email to another medical assistant to review and to provide a response to the patient
Print the email and make notes about topics to be addressed prior to formulating a response
A patient is seen in an urgent care center for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient. Which of the following levels of examination should a medical assistant use for the procedural coding for this visit? a. Problem focused examination b. Expanded problem focused examination c. Detailed examination d. Comprehensive examination
Problem focused examination
a patient presents to an office for treatment. After reading the consent form, she expresses concerns about the treatment, WHos is responsible for counseling the patient? a. Administrative assistant b. Medical assistant c. Provider d. Administrative manager
Provider
A medical assistant is performing an ear irrigation for an adult patient who has a cerumen impaction. Which of the following steps should the assistant complete prior to administering the irrigation solution? a. Cool the irrigation solution to 15.6 c (60 F) b. Place the patient in the prone position c. Pull the pinna of the ear up and back d. Insert a cotton tipped applicator into the ear canal
Pull the pinna of the ear up and back
Which of the following tests is granted waived status under Clinical Laboratory Improvement Amendments (CLIA)? a. Rapid strep test b. Urine microscopy analysis c. Thyroid stimulating hormone d. White blood cell differential
Rapid strep test
When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant expect to perform? a. Receive and prepare tissue specimens for processing b. Swab fluids from the biopsy site c. Retract the edges of the biopsy site d. Place sutures at the incision site
Receive and prepare tissue specimens for processing
Which of the following actions should the medical assistant take when obtaining the head circumference of an infant? a. Place the infant in a prone position b. Allow the parent or guardian to obtain the reading if it soothes the infant c. Record the measurement to the nearest .6 cm (¼ in) d. Position the measuring tape around the head just below the infant's ears
Record the measurement to the nearest .6 cm (¼ in)
A medical assistant receives a call from a patient requesting a refill for fentanyl patches for chronic pain. Which of the following actions should the assistant take? a. Call the prescription in to the patient's pharmacy b. Tell the patient to schedule an office visit c. Fax the prescription to the patient's pharmacy d. Refer the patient's request to the provider
Refer the patient's request to the provider
a medical assistant observes a hematoma developing at the site of a venous blood draw. The assistant should do which of the following? a. Observe the site to see if the hematoma worsens b. Ask the patient to apply pressure to the area c. Release the tourniquet and stop the draw d. Call for a nurse and assess the patient's condition
Release the tourniquet and stop the draw
A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. Which of the following actions should the assistant take? a. Keep her hands still to avoid distracting the patient b. Speak with a raised pitch when clarifying information c. Use longer sentences to keep the patient's attention d. Remain within the patient's view to allow lip-reading
Remain within the patient's view to allow lip-reading
A medical assistant is reinforcing teaching with a patient about pulse oximetry. Which of the following statements should the assistant include in the teaching? a. Cold hands improve the test's accuracy b. Remove your nail polish before the test c. Clip the probe onto your second toe d. This test will measure your pulmonary capacity
Remove your nail polish before the test
A primary care provider suspects that a patient has fibromyalgia. A medical assistant should expect the provider to refer the patient to which of the following specialists? a. Gynecologist b. Ophthalmologist c. Gastroenterologist d. Rheumatologist
Rheumatologist
A medical assistant is assisting a provider with an abdominal examination. When the provider palpates the major portion of the liver, the assistant should recognize that he is palpating which of the following abdominal quadrants? a. Right upper b. Right lower c. Left upper d. Left lower
Right upper
After a patient leaves an examination room, which of the following actions should a medical assistant take to prepare the examination table for the next patient? a. Wipe the table with a 50% solution of household bleach b. Roll up the disposable paper on the table tight and quickly c. Crumple the paper before disposing of it d. Place the pillow on top of the fresh paper on the table
Roll up the disposable paper on the tale tighty and quickly
A medical assistant is responsible for cleaning the instruments used in a minor surgery. Which of the following is the first step in this process? a. Sanitization b. Chemical sterilization c. Disinfection d. Autoclave
Sanitization
A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. Which of the following instruments should the assistant include on the tray? a. Retractors b. Thumb forceps c. Scissors d. Probes
Scissors
A medical assistant is preparing a patient who has congestive heart failure (CHF) for an examination by the provider. Which of the following manifestations should the assistant expect? a. Palpitations b. Headaches c. Chest pain d. Shortness of breath
Shortness of breath
In which of the following positions should a medical assistant place a healthy patient in preparation for a rectal examination? a. Lithotomy b. Sims c. Supine d. Trendelenburg
Sims
A medical assistant is preparing a patient for an enema. In which of the following positions should the assistant place the patient for this procedure? a. Fowler's position b. Semi fowler's position c. Sims position d. Lithotomy position
Sims position
where do cardiac electrical impulses originate in the heart? a. Atrioventricular node b. Bundle of his c. Purkinje fibers d. Sinoatrial node
Sinoatrial node
A medical assistant is collecting information from a patient who reports persistent pain in the left upper quadrant. The assistant should note that this area contains which of the following organs? a. Cecum b. Stomach c. Appendix d. Gallbladder
Stomach
A patient informs a medical assistant that he gets headaches when he reads from a computer monitor. The assistant should place this information in which of the following locations when using the SOAP approach to organizing medical records? a. Subjective b. Objective c. Assessment d. Plan
Subjective
Which of the following instructions should a medical assistant give to a patient when administering an enteric-coated tablet? a. Swallow the tablet whole with a glass of water b. Chew the tablet thoroughly before swallowing c. Dissolve the tablet in a glass of water before drinking d. Crush the tablet and mix it with applesauce
Swallow the tablet whole with a glass of water
A medical assistant is caring for a patient who is experiencing chills, nausea, and dizziness. The patient's face appears pale. The assistant should recognize that the patient is exhibiting manifestations of which of the following medical emergencies? a. Seizure b. Transient ischemic attack (TIA) c. Syncope d. Myocardial infarction
Syncope
A medical assistant is performing an EKG on a patient. Which of the following describes the appropriate placement of the electrodes? a. Tabs downward on the arm b. Tabs downward on the knee c. Tabs upward on the chest d. Tabs downward on the lower leg
Tabs downward on the arm
When coding with the ICD-10-CM, where should the medical assistant begin the process of looking up a diagnosis code for breast cancer? a. The tabular list b. The alphabetic index c. The chapter list d. The subcategory index
The alphabetic index
An adolescent is covered by two insurance policies under her divorced parents who have birthdays in May and August and have joint custody. Which policy is the primary policy for the adolescent? a. The policy that the adolescent chooses b. The policy written in which the adolescent is the dependent c. The policy that was written first d. The policy of the parent who has the earliest birth month
The policy of the parent who has the earliest birth month
When removing sutures, why is it important for a medical assistant to place the removed sutures on a gauze pad? a. To present to the provider for pathology evaluation b. To maintain the sterility of the sutures c. To help select the procedure code for billing purposes d. To determine the number of sutures removed
To determine the number of sutures removed
A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule at a later date. For which of the following reasons should the medical assistant document this information on the patient's chart? a. To prove that the office was not negligent b. To explain the loss of revenue c. To deny future appointments d. To demonstrate confidentiality
To prove that the office was not negligent
A medical assistant is assisting a provider with the repair of a laceration on a patient's head. The provider's prescription for the procedure includes an injection of 10 mL of lidocaine with epinephrine. The assistant should recognize that which of the following is the purpose of epinephrine in the local anesthetic? a. To reduce bleeding at the site b. To reduce the patient's blood pressure c. To prevent an allergic reaction to the lidocaine d. To decrease the likelihood of infection
To reduce bleeding at the site
Which of the following parenteral medication routes should a medical assistant administer for a slow release of medication into the bloodstream? a. Transdermal b. Sublingual c. Buccal d. Inhalation
Transdermal
A medical assistant is talking with a patient who reports forgetting whether she has taken her prescribed medication each day. Which of the following responses should the assistant make? a. I'll check with the doctor, but i don't think missing an occasional dose will do any harm b. Count how many pills are left in the bottle to figure out what you've taken c. Try putting your medications in a weekly medication dispenser for the upcoming week d. Ask a neighbor to come in every day and observe while you take your medication
Try putting your medications in a weekly medication dispenser for the upcoming week
A medical assistant receives a telephone call from a patient who is hesitant about discussing a new medical concern unless the conversation is with a provider. The assistant should use which of the following techniques to address the patient's reluctance? a. Tell the patient he has nothing to worry about b. Ask the patient why he does not trust the assistant with the information c. Use a reflective statement to recognize the patient's concerns d. Provide examples of patients who have similar concerns to reassure the patient
Use a reflective statement to recognize the patient's concerns
A medical assistant is contacting a patient to schedule a repeat Papanicolaou test due to abnormal results. The assistant should identify that which of the following factors can interfere with the test results? a. Engaging in intercourse 48 hr prior to the test b. Douching 1 week prior to the test c. Using an over the counter vaginal cream prior to the test d. Taking prescribed oral birth control pills
Using an over the counter vaginal cream prior to the test
A medical assistant is performing a 12-lead EKG on a patient. Which of the following electrodes should the assistant place to the left of the sternum at the fourth intercostal space? a. V4 b. V3 c. V2 d. V1
V2
A medical assistant should identify that which of the following vitamins is fat soluble? a. Niacin b. Folate c. Vitamin C d. Vitamin A
Vitamin A
which of the following pieces of legislation keeps heath care staff safe from retaliation by their employers when they report cases of patient neglect and abuse? a. Good samaritan act b. HITECH act c. Whistleblower protection act d. patient's bill of rights
Whistleblower protection act
A medical assistant is explaining to a female patient how to collect a clean-catch urine specimen. Which of the following instructions should the assistant include? a. Place the removable lid of the specimen container face down on a clean surface b. Clean the perineal area from back to front with three antiseptic towelettes c. With the labia speak, urinate a small amount into the toilet before collecting the sample d. To collect the urine, press the specimen containers edges up against the perineum
With the labia speak, urinate a small amount into the toilet before collecting the sample
A medical assistant is reinforcing teaching with a patient who is scheduled for a standard 12-lead EKG. Which of the following statements should the assistant make? a. You can expect the procedure to take about 20 minutes b. You must sit in an upright position during this procedure c. You will feel some electrical pulsations during this procedure d. You should refrain from talking during the procedure
You should refrain from talking during the procedure
A medical assistant is transcribing a prescription for a medication that a patient should take before meals. Which of the following abbreviations should the assistant use to indicate when the patient should take the medication? a. pc b. hs c. ac d. prn
ac
A medical assistant is entering patient data into an electronic medical record (EMR) system. Which of the following information should be entered into the Patient Demographics section of the EMR? a. Allergies b. Chief complaint c. occupation d. Surgical history
occupation
A medical assistant works at an urgent care center that uses open hours scheduling. Which of the following describes this form of scheduling? a. Three points are scheduled for the same time and are taken to be seen as they arrive b. patients arrive at their convenience and are seen on a first come, first served basis c. Each patient arrives as an assigned time with enough time reserved for the reason of the visit d. patients who have the same disorders are seen on a specific day or for a specific block of time during the day or week
patients arrive at their convenience and are seen on a first come, first served basis
A medical assistant is preparing to administer a subcutaneous injection for a patient. Which of the following needle sizes should the assistant choose? a. ½ - ⅝ in needle, 25 gauge b. 1- 2 in needle, 18 gauge c. ⅜ - ⅝ in needle, 27 gauge d. ½ - 1 in needle, 21 gauge
½ - ⅝ in needle, 25 gauge